Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA
2022 Jeep Wagoneer
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Wagoneer years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 21 of 201 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 116 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Lane Departure complaints
8 reportsWhile driving i lost all power steering and the lane departure lights and power steering alarms came on.
I have had nothing but issues with the electrical part of this Wagoneer. For months the BLIND SPOT ALERT system has flashed on for no reason. And then it sets an entire host of sensors off that beep continuously on and off while driving down the road. My car has been with the dealership for going on 4 weeks with no fix.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds on several occasions, the Lane Departure sensor failed to alert the contact that it was safe to merge. The contact stated that the sensor instead directed the vehicle to enter the next lane. As a result of the failure, the contact was conce…
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The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds on several occasions, the Lane Departure sensor failed to alert the contact that it was safe to merge. The contact stated that the sensor instead directed the vehicle to enter the next lane. As a result of the failure, the contact was concerned that the sensor error might cause a crash. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and the contact was advised to take the vehicle to another dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer. The failure mileage was approximately 17,287.
While driving, around 30 MPH the steering wheel locked up and all the driver safety items such as traction control, breaking lane assist, power steering simultaneously disengaged on the car. I almost hit another car also turning head on.
None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never rel…
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None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never relied on while driving. The heated seats have a Technical service bulletin for Jeep service departments. The heated seats shut off after 5 min. The rear brakes have locked up while applying pressure to stop almost causing an accident. Jeep client services and the dealer service department have done multiple updates both in shop and over the air without fixing any of the issues. They have refused to address even the safety concerns. Approximate incidents unknown as this is a daily issue with this vehicle. All service appointment dates can be provided.
My Air bag Failure light is on and continuously dings and tries to call emergency services over and over every few seconds while I am driving. This is a distraction to my driving and the only way to shut it off is to select the OK button on the infotainment screen. My active lane management has not worked since the dealership l…
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My Air bag Failure light is on and continuously dings and tries to call emergency services over and over every few seconds while I am driving. This is a distraction to my driving and the only way to shut it off is to select the OK button on the infotainment screen. My active lane management has not worked since the dealership last updated my vehicle back on January 5th and Wagoneer is aware of this issue. This is a known issue from an update with Wagoneer. I have several electrical issues that have been reported to the dealer and Wagoneer including my emergency braking not working as well as my Active Cruise control.
Major issues with the collision avoidance system - blind spot sensors continue to fail and shut off sporadically, or sensors in the mirror light up making you think you are about to hit someone when no one is near your vehicle. Has also shut down collision avoidance system and dinged multiple errant warnings for 3-5 minutes so b…
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Major issues with the collision avoidance system - blind spot sensors continue to fail and shut off sporadically, or sensors in the mirror light up making you think you are about to hit someone when no one is near your vehicle. Has also shut down collision avoidance system and dinged multiple errant warnings for 3-5 minutes so badly we had to pull over and restart the vehicle. Additionally, the vehicle shakes in the steering wheel and passenger front seat intermittently between approximately 65-77 mph. They told us it was bad Nexen tires so we paid ~$1k to replace them and they replaced a defective rim. Vehicle is still having the same issues. This started at just over 2k miles. Vehicle was purchased in May 2022. Vehicle has been in the shop 4 times now and over 30 days to attempt repairs on the same issues. I do not feel safe driving my family in this vehicle. The Series III Wagoneer loaner that dealership just provided (with under 3k miles) is also having the same shaking / vibration issue and failure of the navigation system, but the shaking and vibration in the loaner is worse than in ours.
Official recalls
1026V584000 · Structure:body:roof And Pillars
Sep 10, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer, 2022-2026 Jeep Grand Wagoneer, 2023-2025 Jeep Wagoneer L, and 2023-2026 Jeep Grand Wagoneer L vehicles. The pivot bolts for the roof rack crossbars may not have been tightened properly, allowing them to detach.
Consequence & remedy
Consequence: Detached roof rack crossbars can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the roof rack crossbar pivot bolts, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed October 8, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 81D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 17, 2026.
25V642000 · Structure:exterior Trim
Sep 25, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
Consequence & remedy
Consequence: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.
25V593000 · Structure:exterior Trim
Sep 11, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
Consequence & remedy
Consequence: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
24V436000 · Back Over Prevention: Sensing System: Camera
Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
23V716000 · Seat Belts: Rear/other:buckle Assembly
Oct 26, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: An unfastened seat belt may increase the risk of injury to occupants during a crash.
Remedy: Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.
23V577000 · Back Over Prevention:display Function
Aug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
23V545000 · Structure:body:roof And Pillars
Aug 3, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, increasing the risk of injury.
Remedy: Dealers will inspect and reseat or replace the trim pieces as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 76A.
21V00A000 · Back Over Prevention:display Function
Dec 21, 2021
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will reprogram the radio software, free of charge. All affected vehicles are still within dealership inventory and therefore no owner notification letters will be sent. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is YA1.
21V919000 · Seats
Nov 23, 2021
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back that is not locked into position can increase the risk of injury in a crash.
Remedy: Dealers will inspect and replace as necessary, the rear center-seat recliner strap, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y86.
21V873000 · Air Bags; Air Bags: Air Bag/restraint Control Module:software
Nov 10, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence & remedy
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module:software
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Air Bags
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE24018 · Engine Stall With Intermittent Restart
Opened Jul 19, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System; Electrical SYSTEM:12V/24V/48V Battery; Electrical System:alternator/generator/regulator; Electrical System:body Control Module/bcm; Electrical System:body Control Module:software; Engine; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Hybrid Propulsion System; Hybrid Propulsion System: Inverter
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (10)
Electrical SYSTEM:12V/24V/48V Battery
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:alternator/generator/regulator
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:body Control Module/bcm
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:body Control Module:software
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Hybrid Propulsion System
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Hybrid Propulsion System: Inverter
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that “the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down).” A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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