2025 Jeep Wagoneer S

The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to me alone 3x. Jeep claims they have no fix for it yet they aren't recalling the vehicle which is reckless. Please make them accountable and keep our highways safe!

The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I immediately turned off the car and called the dealership. This happens without any warning at all, just when I am driving. This car is completely UNSAFE and unreliable. I needed to drive 188 miles on Saturday and when I picked the car up from the dealership the service manager told me NOT to take it on the trip, after being told the updates were completed. The issue has not been reliably reproduced, but the vehicle has been taken to the dealership twice for the same concern. After the most recent visit, the service manager advised me not to drive the vehicle due to safety concerns, indicating the issue may still be present and unresolved. The vehicle has been inspected by an authorized dealership on two separate occasions. It has not yet been inspected by the manufacturer directly, police, or insurance representatives. No warning lights, messages, or prior symptoms appeared before either incident. The loss of braking occurred suddenly and without any advance indication. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue, when the dealership connected a diagnostic device to the vehicle, it incorrectly registered the odometer reading as approximately 77,000 miles, while the actual mileage is approximately 4,801 miles. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue,

The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System.

I was driving in my son’s school car line when the car jolted and a red turtle appeared on the screen with a stability warning as well. The car would not accelerate but would then unexpectedly accelerate on its own. I had to diligently keep my foot in the brake as well as accelerate. The car wouldn’t go over 10ish mph. I held up traffic until I could get to an empty parking lot to turn off the car. Had I been on a busy interstate I could have been seriously injured and so could others. I’ve only had the suv 3 months and the service electric system continues to come on also. I took the car immediately to the dealership after the safety event and they kept it for a week. I also put in a case with Jeep/Stellantis requesting a buy back but the case manager called me Friday to tell me to go pick up my vehicle up as the dealership did a software update and my car was now safe to drive. I repeated told them I didn’t feel safe driving it and I didn’t want to get it back. They told me that I had to turn the loaner in and pick up my car and they would follow up with me after the weekend to discuss next steps and they would offer me monetary compensation for my inconvenience. I told them I did not money I want a buy back because I don’t feel safe in my car.