2020 Jeep Renegade

The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED

My touchscreen has begun to have an issue wherein the center of the screen displays as discolored, sometimes has lines running through the display, and sometimes glitches in such a way that items on the screen are in different spots than usual. The warped view of the screen is a nuisance; however, what is even more of a safety issue is that it affects the reliability of the backup camera. While of course I must still turn my head to physically look behind me while backing up, the fact that the backup camera cannot be safely used is a major defect. My car is 4 years old, has never been in any accidents or collisions, and there is no reason that the display should be malfunctioning already. I have not had this issue with the display inspected whatsoever. There were no warnings of this defect, it simply appeared one day out of nowhere about 4 weeks ago.

Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car

Vehicle had strong smell of fuel after short trip. Investigated, found fuel on harness behind engine. Took vehicle to dealership. Dealer found "diagnose hole in fuel supply tube. Damage caused from contacting and rubbing on engine wire harness. Fuel line bundle will need tom be replaced. VEHICLE NOT SAFE TO DRIVE!." There were no warning lamps, messages, or any other signs of a problem except for the smell of fuel. I do have the fuel bundle that was replaced showing the damage, a pinhole. Pictures attached.

Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.

UNKNOWN- When phone is connected to car and navigation is used the screen in car freezes, lags and turns the radio off and on. It happens too many times to keep count as I drive for a living. I took my jeep into the dealership to address the problem and get it fixed. The dealership told me they are aware of the problem. They had already tried to fix the problem on several jeeps, and they were brought back with the same complaint. They weren't going to waste their time or money trying to fix the problem on any of the jeeps until they knew exactly what the problem was and how to fix it. I was told they couldn't do anything for me. That when the problem is occurring, I should get a video of it happening and bring it to them so they can try to figure out what the problem is. The problem is I'm driving when the problem occurs, so I can't safely record it happening.