2017 Jeep Renegade

ABOUT 3 MONTHS AGO, IN BETWEEN REGULAR/PROPER OIL CHANGES, I PULLED OUT OF A PARKING LOT AND ON TO A CITY SIDE STREET WHEN MY JEEP STALLED. AFTER TURNING ON MY HAZARDS AND TURNING OFF THE CAR AND RESTARTING IT, I PULLED BACK INTO THE PARKING LOT. AT THIS TIME THE LOW OIL LIGHT CAME ON SO I WAITED FOR THE CAR TO COOL AND CHECKED THE OIL. THE DIPSTICK SHOWED NO OIL. I ADDED 2 QUARTS AND TOOK IT TO THE SHOP. THE GUY DID AN OIL CHANGE AND SUGGESTED THAT THE LAST GUY DID NOT ADD ENOUGH OIL SINCE IT TAKES MORE THAN A NORMAL V4. I THANKED HIM AND WENT ON MY WAY. IMMEDIATELY MY CAR WAS DRIVING BETTER. HERE IT IS 3 MONTHS LATER AND MY CAR BEGINS TO DRIVE ROUGH. SO I CHECK MY OIL AFTER SETTING ALL NIGHT AND I HAVE TO ADD MORE OIL. THERE ARE NO VISIBLE LEAKS, NO WHITE SMOKE OR SMOKE FOR THAT MATTER, NO PUDDLES AND NO INDICATOR LAMP.

TL* THE CONTACT OWNED A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE FAST LANE DURING HEAVY RAIN, THE VEHICLE SKIDDED TO THE CENTER LANE AND STRUCK AN EIGHTEEN WHEELER. THE VEHICLE TURNED 360 DEGREES THREE TIMES, CRASHED INTO A CEMENT DIVIDER, AND STOPPED IN THE MIDDLE LANE FACING INCOMING TRAFFIC. NONE OF THE AIR BAGS DEPLOYED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE IMPOUND LOT. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: [XXX] WAS FILED. THE MANUFACTURER ALSO SENT A THIRD PARTY COMPANY TO INVESTIGATE THE CRASH. THE THIRD PARTY COMPANY STATED THAT ANY RATE OF DECELERATION WOULD HINDER THE AIR BAGS FROM DEPLOYING. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (JACK KEY CHRYSLER DODGE JEEP RAM, 1501 US 70, ALAMOGORDO, NM 88810), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY SINCE MAY OF 2018. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO FORT COLLINS DODGE CHRYSLER JEEP (3835 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 372-0621), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,600. THE VIN WAS NOT PROVIDED.

TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED HER TO SPIN.. EVENTUALLY GETTING HIT FROM BEHIND BY ANOTHER DRIVER! IT COULD HAVE KILLED HER, SHE COULDNT DO A THING WITH THE STEERING WHEEL AT ALL IT NEEDS TO BE RECALLED ASAP SO OTHERS WONT BE HURT OR WORSE KILLED. SHE WAS DRIVING DOWN THE ROAD TO AN APPT. DOUGLAS GA

ON THE HIGHWAY WHEN TRANSMISSION WOULDN'T ENGAGE AND THE JEEP STARTED SHAKING. CAME TO A STOP, SHIFTED TO MANUAL AND IT NEEDED HIGH RPM'S TO GET IT MOVING. IT FINALLY GOT MOVING AND HAD TO USE MANUAL GET IT OFF THE HIGHWAY. WAS AT THE DEALER A FEW MONTHS EARLIER DEALING WITH THE TRANSMISSION NOT ENGAGING. DEALER SAID IT WAS A SOFTWARE ISSUE. DEALER NOW SAYS IT'S NOT TRANSMISSION BUT ENGINE PROBLEMS. THANKFUL TO BE ALIVE.

I DECIDED TO START THE VEHICLE WITHOUT USING REMOTE START DUE TO EXTREME COLD CLIMATE SO I COULD WARM IT LONGER THAN REMOTE START WILL ALLOW. LET IT RUN FOR ABOUT 45 MINUTES AND GO TO DRIVE OFF AND GET UP TO 25-30MPH AND IT STALLED AND MADE AN EXTREMELY LOUD NOISE AND ROUGH VIBRATION THAT MADE IT FEEL LIKE THE WHOLE ENGINE OR TRANSMISSION FELL OUT OF THE VEHICLE. ALL OF THE LIGHTS LIT UP IN THE DASHBOARD AND I HAD TO STRUGGLE TO STEER IT OFF THE STREET BY COASTING IT. PROCEEDED TO START IT BUT WOULDN'T BUDGE FOR A GOOD 5-10 MIN UNTIL IT FINALLY STARTED BACK UP. IMMEDIATELY TOOK IT TO THE DEALERSHIP AND THEY CONNECTED THE DIAGNOSTIC TOOL TO IT AND SAID NOTHING WAS SHOWING UP AND THERE WAS NOTHING THEY COULD DO ABOUT IT. ABOUT A MONTH LATER, IT HAPPENED AGAIN THE EXACT SAME WAY, TOOK IT TO THE DEALERSHIP AND THIS TIME THEY SAID EVERY POSSIBLE ERROR CODE CAME UP AND WERE BAFFLED. THEY WANTED US TO LEAVE THERE AT THE DEALERSHIP FOR 2 WEEKS BEFORE THEY COULD GET TO IT AND DID NOT OFFER A LOANER VEHICLE, WE HAD TO TELL THEM THAT WE NEEDED IT OR A LOANER FOR COMMUTE AND SO WE HAD TO KEEP IT, THEY FINALLY GOT TO IT AND FOUND OUT IT WAS THE ECM MODULE, SOMETHING TO DO WITH THE DRIVETRAIN, THEY REPLACED IT AND IT HASN'T OCCURRED AGAIN. SINCE THEN, WE HAVE NOTICED MORE AND MORE THAT THE TRANSMISSION HAS BEEN SHIFTING VERY HARD MAKING POPPING NOISES AND JERKING. WE FINALLY DECIDED THAT SOMETHING WASNT RIGHT AND TOOK IT TO A DIFFERENT DEALERSHIP WITH A COUPLE OTHER THINGS THAT HAVE GONE WRONG WITH THE CAR. WE HAD TO TAKE IT TWICE FOR THEM TO FIGURE OUT WHAT WE WERE TALKING ABOUT WITH THE TRANSMISSION. IT IS NOW SCHEDULED FOR A TOTAL TRANSMISSION REPLACEMENT MID AUGUST, AND I THINK IT WAS CAUSED BY ECM MODULE ISSUE WE HAD TO DEAL WITH FOR A FEW MONTHS BEFORE IT WAS TAKEN CARE OF. I AM EXTREMELY DISAPPOINTED IN MAKING A NEW CAR PURCHASE BECAUSE OF ALL THE ISSUES WE HAVE HAD WITH IT.