2017 Jeep Renegade

I'M CONCERNED ABOUT RECALL NUMBER 18V-731. THE LETTER WE RECEIVED SAID A SOLUTION WOULD BE AVAILABLE BY THE END OF Q4 2018. I CALLED OUR DEALERSHIP TODAY AND CONFIRMED THERE IS NO SOLUTION YET. THIS IS AN EXTREMELY DANGEROUS ISSUE. CAVITATION FROM A BAD FUEL PUMP REALLY DOESN'T DESCRIBE WHAT IT'S LIKE TO HAVE YOUR ENGINE STALL OUT ON YOU AT INTERSTATE SPEEDS IN HEAVY TRAFFIC WHILE GOING UPHILL. TWICE. A THIRD TIME IT OCCURRED ON A SIMPLE CITY STREET. WE WERE ALMOST INVOLVED IN A SERIOUS ACCIDENT THE FIRST TIME IT HAPPENED. NO WARNING, NO CHECK-ENGINE LIGHT, NO SPUTTERING OR LESS-RESPONSIVE ENGINE - NOTHING. JUST STALLED OUT. THE ISSUE IS LIKELY TO OCCUR IN HOT SUMMER TIME AND DRIVING UP HILLS. WE LIVE IN HILLY TUCSON, ARIZONA WHERE IT WILL HIT 90DEG TOMORROW. THIS IS UNACCEPTABLE AND I BELIEVE THE MANUFACTURER CLAIMING ITS JUST A FAULTY FUEL PUMP IS BOGUS. IF IT WAS THAT SIMPLE, WHY IS THERE NO NEW FUEL PUMP AVAILABLE? WHY ARE THE FUEL PUMPS ON NEW INVENTORY OKAY, BUT THEY CAN'T PRODUCE ONE GOOD ENOUGH TO SATISFY THIS RECALL? AFTER EXPERIENCING THE ISSUE SEVERAL TIMES, I THINK THE PROBLEM LIES IN THE SOFTWARE, OR HOW THE SENSOR READS THE FUEL PRESSURE OR ENGINE TEMPS. THE CAR DIDN'T HEAVE OR SPUTTER BEFORE THE ISSUE AROSE - THE ENGINE JUST CUT OUT. I'VE DRIVEN OLD CARS WITH POOR FUEL PUMPS BEFORE AND THEY LET YOU KNOW BEFORE THEY DIE. AND THEY DON'T COME MAGICALLY BACK TO LIFE ONCE YOU PULL OFF THE ROAD AND TURN THE CAR OFF AND IMMEDIATELY BACK ON AGAIN. SOFTWARE DOES THAT - NOT MECHANICAL FAILURES. I REFUSE TO PUT MY FAMILY AT RISK AGAIN THIS SUMMER, AND SUMMER COMES FAST IN SOUTHERN ARIZONA. PLEASE HELP ME LOOK OUT FOR MY LITTLE FAMILY. WE DON'T HAVE THE MONEY TO TRADE OUR DEFECTIVE JEEP IN FOR ANOTHER VEHICLE, AND REALLY NEED THIS CAR TO WORK. THIS IS A DANGEROUS ISSUE THAT I FEEL IS NOT BEING PROPERLY RESPECTED BY THE MANUFACTURER. THANK YOU -

ENGINE SHUTS OFF WHEN TURNING. AT APPROXIMATELY 23,000 MILES OCTOBER 2018, DASH MESSAGE BRIEFLY ILLUMINATED "CHECK ENGINE OIL" ONLY ONE TIME (THEN TURN OFF) WHEN IN A SHARP TURN (LEFT AND RIGHT DIRECTIONS). THIS HAPPENED 3 DIFFERENT TIMES. THE 4TH TIME, THE ENGINE COMPLETE SHUT OFF IN THE MIDDLE OF THE TURN. I WAS LEAVING MY WORK PARKING LOT AND DECIDED TO DRIVE TOWARD THE DEALERSHIP. THE ENGINE TURNED ON WITHOUT HESITATION AND NO WARNING ON DASH. 1/10TH MILE FROM WORK, THE ENGINE TURNED OFF AGAIN IN A TURN, ALMOST CAUSING A REAR-END COLLISION. I PULLED TO THE SHOULDER AND CALLED THE PURCHASING DEALERSHIP TO EXPLAIN AND ASKED IF I CAN DRIVE TO THEM. I EXPLAINED THE ONLY ISSUE WAS THIS AND IT WAS TIME TO CHANGE OI. THE TECHNICIAN SAID THAT CHANGING THE OIL WILL RESOLVE THE PROBLEM. IT DID. IT IS NOW MATCH 2019 AND THE VEHICLE HAS NOT SHUT OFF SINCE OCTOBER. I AM NOT THRILLED ABOUT THIS "SO CALLED" SAFETY FEATURE. SAVE THE ENGINE BY SHUTTING OFF.... BUT PUT PASSENGERS IN DANGER. NOT HAPPY - ESPECIALLY SINCE I AM A SINGLE MOM OF 3.

AT APPROXIMATELY 23,000 MILES, THE CHECK ENGINE OIL LIGHT BRIEFLY FLASHED ON ONCE WHEN TAKING A SHARP TURN (LEFT OR RIGHT). THIS OCCURRED TWICE. THE THIRD TIME WAS WHEN PULLING OUT OF A PARKING LOT AT STANDARD SPEED (NOT A FAST ACCELERATION) BUT THE ENGINE COMPLETELY TURNED OFF. I WAS ABLE TO TO RESTART THE ENGINE WITH NO DELAY AND NO WARNING LIGHTS ON DASH. 1/10TH OF A MILE I WAS ENTERING THE INTERSTATE (SAME DAY) AND THE ENGINE COMPLETELY TURNED OFF AGAIN - ALMOST CAUSING A REAR-END COLLISION. AGAIN, THE CAR RESTART WITHOUT DELAY AND NO WARNING LIGHTS. I PULLED THE CAR TO THE SHOULDER OF ROAD AND CALLED THE DEALERSHIP. I EXPLAINED DETAILS AND SAID THE ONLY OTHER EXPERIENCE I HAD WAS IT WAS TIME TO CHANGE THE OIL. THE DEALERSHIP SAID CHANGE YOUR OIL AND THAT SHOULD FIX THE PROBLEM. ??REALLY?? I WAS CONFUSED OF WHY & HOW BUT I'M NO MECHANIC AND I DROVE IT DIRECTLY TO VALVOLINE AND IT CORRECTED THE PROBLEM. I AM DEEPLY CONCERNED ABOUT STALLS WITH MY 3 CHILDREN IN THE CAR DAILY. NOW I AM EXPERIENCE TRANSMISSION ISSUES AT 31,500 MILES. I WILL SUPPLY DETAILS IS A SEPARATE REPORT.

AT APPROXIMATELY 31,500 MILES TRANSMISSION IS MAKING A LOUD CLUNK SOUND AND JARS THE VEHICLE. SO LOUD AND HARD IT STARTLES THE PASSENGERS. I BELIEVE IT IS HAPPENING BETWEEN 20-30 MPH AND WHEN I REMOVE ACCELERATOR AND BEGIN TO COAST. IT SEEMS TO BE WHEN I COAST DOWNHILL. NO WARNING LIGHTS DISPLAY ON THE DASH. SEEMS TO ONLY HAPPEN AT LOW SPEEDS. POSSIBLY HAS OCCURRED 4 TIMES BEFORE TAKING TO DEALERSHIP THE FIRST TIME. TOOK VEHICLE TO PURCHASING DEALERSHIP MARCH 2019. PROBLEM STILL OCCURRING THE SAME DAY I PICKED UP. HAS HAPPENED 3 MORE TIMES IN 2 DAYS. RESCHEDULED WITH PURCHASING DEALERSHIP 2ND ATTEMPT TO REPAIR. I AM THE ORIGINAL OWNER - PURCHASED APRIL 2017. ONE DRIVER. ISSUE IS NEW AND STARTED AT APPROX 31,500 MILES IN MARCH 2019.

I BOUGHT MY JEEP WITH 17MILES ON IT. SINCE I HAVE HAD IT I HAVE HAD MANY REACURRING PROBLEMS. 1ST AROUND THE 8000 MILE MARK MY JEEP STARTED SKIPPING GEARS LIKE WHEN YOU SHIFT A OLD TEN SPEED BIKE. BROUGHT IT TO DEALERSHIP IT TOOK A WEEK OR SO AND GOT IT BACK THE HAD TO REPROGRAM THE SHIFTING MODULE?? THEN 2ND AS I WAS DRIVING MY CAR IT WOULD JUST LOSE POWER AND SHUT OFF, NOT FUN WHEN DRIVING ON THE HIGHWAY GOING 60MPH. I CALLED THE DEALER THEY SAID THEY DIDN'T KNOW WHY IT DID THIS. A FEW DAY LATER I WAS CROSSING A INTERSECTION AND IT DID IT AGAIN. AND I ALMOST GOT HIT BY A SEMI TRUCK. THIS WAS AT ABOUT 30000 MILES. WHEN I BROUGHT IT TO THE DEALERSHIP THEY SAID I HAD A OIL PROBLEM. AND THAT IS WHY. THEY REPLACED TOP END OF MY ENGINE?? WELL WHAT ABOUT THE BOTTOM? NOW I'M AT 50000 AND ALL THE PROBLEMS THAT I HAD ARE HAPPENING AGAIN IT IS BUCKING WHEN SHIFTING. RANDOMLY SHUTTING OFF. I'M FEED UP. AND MY CAR ISN'T COVERED UNDER A WARRANTY ANY MORE. AS OF NOW I HAVE A BEAUTIFUL LARGE CAR PAYMENT ON A CAR THAT IS TWO YEARS OLD THAT I DON'T THINK IS GOING TO LAST AS LONG AND MY PAYMENTS. I'M SCARED TO DRIVE IT. I'M SCARED TO DRIVE MY DAUGHTER AROUND IN IT.

WAS DRIVING THIS EVENING, AND GOT ABOUT 2 BLOCKS FROM MY HOUSE. AFTER STOPPING AT A STOP SIGN, AND THEN CONTINUING THROUGH, HALFWAY THROUGH THE INTERSECTION, ALL SERVICE LIGHTS CAME ON (SERVICE ELECTRONIC PARKING BRAKE, SERVICE ESC, SERVICE ENGINE, SERVICE TRANSMISSION), AND THEN IT SAID TO SHIFT INTO PARK WHILE I LOST POWER AND HAD TO COAST TO THE CURB. WHEN I GOT TO THE CURB, THE LIGHTS NEXT TO THE SHIFTER (PRND) WERE FLASHING UNTIL I PUT IT IN PARK. I SHUT THE CAR OFF, AND WHEN IT CAME BACK ON, ONLY THE SERVICE ENGINE LIGHT REMAINED. I PHONED JEEP, AND THEY WERE GOING TO HAVE IT TOWED TO A DEALERSHIP, BUT NONE WERE OPEN, SO I HAVE TO WAIT UNTIL THE MORNING, AND HAD TO LEAVE MY CAR ON THE STREET, BECAUSE IF I WENT MORE THAN 10 FEET, THE POWER WOULD GO OUT AGAIN AND WOULD LOSE ACCELERATION. THERE HAVE BEEN ISSUES WITH TRANSMISSION JAMMING INTO GEAR WHEN SLOWING TO A STOP AT A RED LIGHT, AND THEN ACCELERATING WHEN IT TURNS GREEN, AND RANDOMLY IDLING ROUGH. THE ENGINE CODE IS U0001. IF I HAD BEEN ON THE FREEWAY WHEN IT LOST POWER, I WOULD NOT HAVE HAD TIME TO GET OVER TO THE SHOULDER AND COULD HAVE BEEN BADLY HURT OR KILLED IF I GOT HIT BY ANOTHER CAR.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE A 2017 JEEP RENEGADE, THE CAR IS RUNNING OUT OF OIL , I'VE TAKEN THE CAR TO THE DEALER MULTIPLE TIMES AND IT SEEMS THAT THE ENGINE KEEPS BURNING THE OIL WITHOUT ANY AND THE CAR HAS SHUT DOWN ON ME WHILE DRIVING WITHOUT ANY ALERTS REPORTING ME THAT THE CAR DOES NOT HAVE OIL, I HAVE TO KEEP CHECKING THE OIL TO MAKE SURE IS RIGHT TO AVOID THE CAR SHUTTING DOWN ON ME WHILE I'M DRIVING, IS REALLY DANGEROUS THAT THE CAR IS BURNING THE WHOLE MOTOR OIL EVERY 500 MILES WHIOUT HAVING ANY LEAKING OR SHOWING LOW OIL ALERT SIGNS AND THE DEALER CAN'T FIX IT , THE DEALER SHOULD BE ABLE TO REPLACE THE DAMAGE TO AVOID ANY ACCIDENT THIS CAR IS WORSE THAN HAVING AN OLD 1987 CAR.