2017 Jeep Renegade

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.

WE BOUGHT A 2017 JEEP RENEGADE IN SEPTEMBER 2017. OUR RENEGADE HAS A VERY HARD SHIFT PROBLEM AND MAKES A LOUD CLUNK SOUND AROUND THE 25-30MPH RANGE...IT HITS SO HARD THAT IT FEELS LIKE SOMEONE HIT YOU IN THE BACK OF THE CAR WHILE DRIVING. WE HAD OUR CAR SERVICED 3 TIMES AT THE DEALERSHIP FOR THIS PROBLEM AND IT STILL CONTINUES. WHEN WE WENT BACK FOR THE 3RD TIME ON MAY 24TH, THE SERVICE ADVISOR TOLD US THAT IT WASN'T THROWING ANY CODES SO THEY DIDN'T KNOW WHAT TO DO TO FIX IT. HE ALSO INFORMED US THAT THIS WAS A BIG PROBLEM WITH THE RENEGADES AND ALL THEY COULD DO WAS TO FLASH A SOFTWARE UPDATE EVEN THOUGH HE KNOWS IT WILL NOT FIX THE PROBLEM. ANOTHER TECH SAID "IS YOUR CAR STILL UNDER WARRANTY?" WE SAID YES, IT ONLY HAS 32,000 MILES ON IT. HE SAID TO THE OTHER TECH, WE SHOULD JUST PUT A WHOLE NEW TRANSMISSION IN THE THING. THE OTHER TECH SAID, IF WE DO THAT, IT WILL JUST BE PUTTING THE SAME KIND OF TRANSMISSION BACK IN IT (9 SPEED TRANSMISSION) WHICH WOULD EVENTUALLY HAVE THE SAME PROBLEM. WE WERE TOLD THAT MOST PEOPLE JUST WANT TO TRY TO TRADE THE CAR IN FOR SOMETHING ELSE. THE SERVICE TECH ADVISED US TO TALK WITH A SALES PERSON. SO WHILE TALKING WITH THE SALES PERSON, SHE TRIED TO GET US INTO A CERTIFIED USED CAR. WE BOUGHT A NEW CAR FOR A REASON, TO NOT END UP WITH SOME ELSE'S PROBLEMS WITH A USED CAR. THEN WE ASK TO SPEAK TO THE MANAGER. HE TOLD US THAT ANY CAR HE PUT US IN WOULD JUST HAVE THE SAME TRANSMISSION AND POSSIBLY THE SAME PROBLEMS. THE MANAGER ACTUALLY TOLD US THAT WE WOULD JUST BE BETTER OFF TRADING IT IN AT ANOTHER DEALERSHIP. WE WENT TO THE SUBARU DEALERSHIP TO SPEAK WITH THEM ABOUT TRADING IT IN AND THEY ONLY WANTED TO OFFER US A TRADE IN VALUE OF $10,000 WHEN WE STILL OWE $15,000. IT JUST DOESN'T SEEM FAIR THAT NO ONE AT THE JEEP DEALERSHIP IS WILLING TO HELP ITS CUSTOMERS WHEN THEY CLEARLY KNOW THEY HAVE SOLD MANY CUSTOMERS FAULTY VEHICLES.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, (888) 879-5229) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

WHILE I'M DRIVING DOWN THE HIGHWAY MY CAR STARTS TO FEEL LIKE IT IS CUTTING OFF. SO I HAVE TO PUSH ON THE GAS IN HOPE THAT IT WILL STOP IT FROM CUTTING OFF. IT DOES CUT OFF GOING DOWN A STREET AND CARS HAVE TO SWERVE FROM HITTING ME AND PEOPLE ARE BLOWING THEIR HORNS AND ME AND HITTING THEIR BRAKES SO THAT THEY DON'T HIT ME. I HAD A BABY IN THE CAR WITH ME. THIS IS SOMETHING THAT HAS BEEN GOING ON FOR MONTHS. THIS CAR IS NOT SAFE AT ALL FOR NO ONE. IT HAD A RECALL AND IT WAS SUPPOSED TO BE FIXED BUT IT'S NOT. IT HAVE ALREADY BEEN TO 4 DEALERSHIPS AND THEY ALL SAY IT'S FIXED THEY ARE COMING UP WITH SOMETHING NEW ALL THE TIME. THIS CAR HAS SCARED ME.

OIL CONSUMPTION ISSUES. CAR SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. THIS ALMOST CAUSED ME TO BE INVOLVED IN A CAR CRASH. THIS OCCURRED THREE TIMES WITHIN 24 HOURS WITH MY CAR. TOOK THE CAR TO JEEP SERVICE AND THE ATTENDANT STATED THAT THIS CAR "CONSUMES 1 QUART OF OIL EVERY 1,000 MILES" AND THAT I SHOULD CALL CORPORATE. WHEN I BROUGHT THE CAR TO JEEP IT WAS OUT OF OIL WITH NO WARNING OF A NEED FOR AN OIL CHANGE OR THAT I WAS LOW ON OIL. WHEN I BOUGHT THIS CAR FROM THE DEALERSHIP I WAS NOT MADE AWARE THAT I WOULD NEED TO CHANGE THE OIL THIS OFTEN AND THAT THIS CAR "CONSUMES" THIS MUCH OIL REQUIRING CONSTANT SERVICE. IT IS ALSO NOT STATED IN THE OWNERS MANUAL. THE ISSUE WITH THIS CAR COULD CAUSE A HORRIBLE COLLISION, AS WHILE THE CAR IS IN MOTION IT COMPLETELY TURNS OFF THE ENGINE. WHEN THIS HAPPENED TO ME I WAS IN THE MIDDLE OF A TURN AND WHEN I PRESSED THE GAS TO ACCELERATE THE CAR JUST ROLLED BECAUSE THE ENGINE WAS SHUT OFF AND I HAD NO POWER STEERING. AS THIS OCCURRED ANOTHER CAR WAS COMING, LUCKILY THEY HAD A STOP SIGN.

I PURCHASED MY 2017 JEEP RENEGADE BRAND NEW AT THE END OF JANUARY 2018. I WAS TOLD TO BRING MY CAR IN AT 5000 MILES FOR AN OIL CHANGE. RIGHT BEFORE MY OIL CHANGE WAS DUE, WHILE DRIVING IN A PARKING LOT, I MADE A TURN AND SAW A LOW ENGINE PRESSURE LIGHT AND THEN MY ENGINE TURNED OFF WHILE DRIVING. MY HUSBAND & I MET WITH THE JEEP DEALER AND THE SHOP MANAGER SAID THE ENGINE WAS JUST "BREAKING IN" AND USED UP THE OIL. THIS WASN'T SOMETHING WE HAD HEARD OF BEFORE. THEY DID AN OIL CONSUMPTION TEST AND AFTER ALL THAT WAS DONE, THEY SAID IT WAS FINE AND IT WOULDN'T HAPPEN AGAIN. I'VE TAKEN MY CAR IN LIKE CLOCK-WORK TO HAVE THE OIL CHANGED. THIS WEEK, WITH STILL 300 MILES TO GO UNTIL MY NEXT OIL CHANGE, MY LOW OIL PRESSURE LIGHT CAME ON AND MY CAR TURNED OFF WHILE DRIVING DOWN A HILL ON A BUSY MAIN ROAD. THE DEALERSHIP IS TELLING ME AGAIN "THIS CAR JUST USES OIL". THEY CONFIRMED I WAS 2.5 QUARTS LOW. WE HAVE 2 RENEGADES IN THE FAMILY, MY DAUGHTER'S 2015 RENEGADE THAT WE BOUGHT IN 2017 WITH ONLY 2500 MILES ON IT DOESN'T HAVE THIS PROBLEM. I AM NOW GETTING A SECOND OIL CONSUMPTION TEST RUN. THIS IS DANGEROUS AND SCARY. I SEE THERE WAS A RECALL ON 2017 JEEP RENEGADES FOR A CRACKED OIL PUMP ISSUE. MY CAR IS NOT INCLUDED IN THAT YET IT HAS THE SAME SYMPTOMS. I BOUGHT A BRAND NEW CAR SO THAT I WOULDN'T HAVE "USED CAR" ISSUES. THIS IS UNACCEPTABLE AND I'M GETTING NERVOUS MY CAR WILL JUST TURN OFF AND I WILL BE IN AN ACCIDENT THE NEXT TIME AS I'VE BEEN LUCKY SO FAR.

PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.