2017 Jeep Renegade

I HAVE BEEN SAVING FOR EVER TO BUY THE CARD OF MY DREAM: A JEEP RENEGADE AND I FINALLY GOT IT. I HAVE BEEN DRIVING FOR THIRTY-FIVE YEARS AND NOT EVEN A PARKING TICKET AND WITH THE SAME INSURANCE FOR FOURTEEN YEAR (GEICO). ONE EVENING ON MY WAY TO THE SUPERMARKET AND WHILE MAKING A LEFT, I FELT AS IF THE VEHICLE WAS NOT MOVING, I KEPT PRESSING ON THE GAS AND IT SLIDE VERY SLOWLY, AND BOOM! I WAS HIT ON THE BACK ON THE PASSENGER SIDE BY AN OLD PICK TRUCK. (A LEFT IN AZ, YOU ARE NEGLIGENT). WHAT A NIGHTMARE! THE POLICE TAKING THE REPORT WAS SOMETHING THAT I COULD NOT EXPLAIN, HIM TALKING AND LAUGHING WITH THE YOUNG MEN THAT HIT ME AS IF HE KNEW THE RELATIVES THAT CAME TO AID. I CALLED MY INSURANCE FOR A TOW TRUCK AND THEY WERE UNABLE BECAUSE THEIR COMPUTERS WERE UPDATING. I JUST KNEW THAT I WAS NOT NEGLIGENT, AND I WAS RIGHT. I RECEIVED A SAFETY RECALL FOR JEEP RENEGADE 2017 FROM THE FCA STATING THAT A LOSS OF FUEL PRESSURE MAY LEAD TO AN ENGINE STALL RESULTING IN A SUDDEN LOSS OF MOTIVE POWER, WHICH MAY CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. REMEDY: ALL OF THE INVOLVE VEHICLES MUST HAVE THE FUEL PUMP MODULE REPLACED. TO GET AN APPOINTMENT AT MORE CHRYSLER TO SEE IF THEY HAD THE PART FOR THE CAR IT WAS A HASSLE, A LADY AT THE SERVICE DEPARTMENT HAD NO IDEA IF THEY HAD ANYTHING AND FINALLY TODAY, I CALL SEVERAL AGENCIES I HAD IDEA EXISTED (8/12/2019). DID I GET AN ATTORNEY? UNLESS THERE IS DEATH, DISMEMBERMENT, DIU AN THE SUCH THERE IS NO CASE. MY INTACT DRIVING RECORD IS DAMAGE (THAT IS ANOTHER STORY OF WHAT I WENT THROUGH), I HAVE FLOATING RIBS AND PAIN IN ALL PARTS OF MY BODY. I AM GRATEFUL TO BE ALIVE. THE VERY LEAST I WANT IS VINDICATION FOR MY DRIVING RECORD. HOW?

THIS 2.4L MULTI-AIR ENGINE CONSUMES EXCESSIVE AMOUNTS OF OIL. THERE IS NO "LOW PRESSURE" INDICATION UNLESS THE MOTOR IS A COUPLE QUARTS LOW AND HARD CORNERING OR STOPPING, AND IN THOSE CIRCUMSTANCES THE ENGINE STALLS OUT. THIS FIRST OCCURRED A COUPLE OF MONTHS AFTER PURCHASE, THE DEALERSHIP GAVE ME A TSB PRINTOUT RECOMMENDING I KEEP A QUART OF OIL ON HAND. SINCE THEN EVERY OIL CHANGE I HAVE BEEN LOW AND I'VE ADDED ABOUT ONE QUART PER THOUSAND MILES LIKE THE TSB INDICATES BUT IT IS STARTING TO CONSUME IT WORSE. WHEN I PURCHASED THIS VEHICLE I WAS TOLD THAT OIL CHANGES WERE SUBSTANTIALLY FURTHER APART AND THE VEHICLE WOULD LET ME KNOW WHEN TO DO SO, YET THERE IS NO INDICATION THAT I AM LOW OR OUT. I AM AFRAID IT IS GOING TO BLOW THE ENGINE ON THIS VEHICLE. *DT SEE ATTACHMENT TESTIMONY IS MORE THAN 2,000 CHARACTERS.*JB

GAS PEDAL/ACCELERATION WILL NOT ENGAGE WHEN VEHICLE IS IN REVERSE, IN A CERTAIN CIRCUMSTANCE. THIS HAPPENS EVERY TIME AFTER I FIRST START THE VEHICLE, PLACE IT IN REVERSE, AND COAST/ROLL BACKWARDS (OUT OF MY DRIVEWAY, INTO THE ROAD, INTO TRAFFIC). SLAMMING MY FOOT ON THE GAS PEDAL RESULTS IN NO ACCELERATION, SO I JUST ROLL SLOWLY INTO THE ROAD. VEHICLE WILL ACCELERATE NORMALLY AFTER I THEN SHIFT TO DRIVE. NOT BEING ABLE TO QUICKLY ACCELERATE IN REVERSE WHEN LEAVING FOR WORK EVERY MORNING IS AN OBVIOUS SAFETY CONCERN. I TOOK THIS TO MY DEALERSHIP, AND THEY WERE ABLE TO REPLICATE THE ISSUE. THEY THEN TESTED THIS ISSUE ON 2016 RENEGADE, 2017 RENEGADE, AND 2018 RENEGADE. THE 2016 AND 2017 RENEGADES HAD THIS SAME ISSUE. THE 2018 RENEGADE REPORTEDLY DID NOT HAVE THIS ISSUE. MY DEALERSHIP SPOKE WITH A JEEP ENGINEER THAT HAS INVESTIGATED THIS ISSUE BEFORE, AND TRIED REPLACING THE ENTIRE TRANSMISSION SYSTEM AS A SOLUTION. THAT DIDN'T FIX THE ISSUE, SO THE ENGINEER CLAIMS THAT IT'S "WORKING AS DESIGNED." CLEARLY IT'S DESIGNED UNSAFELY. I HAVE INCLUDED MY DEALERSHIP'S NOTES INDICATING THAT THEY WERE ABLE TO REPRODUCE THE ISSUE AND MY (AND OTHER) RENEGADES. AND THAT THEY ENDED UP DIAGNOSING THIS AS "ISSUE IS NORMAL NO PROBLEM FOUND."

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO UNDERWOOD JEEP CHRYSLER (2626 CLEVELAND RD, WOOSTER, OH) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE EMERGENCY BRAKE WOULD SUDDENLY ACTIVATE AND CAUSED THE VEHICLE TO STOP ABRUPTLY IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO HAASZ CHRYSLER (315 S. MILL ST, DALTON, OH) AND REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200.

EXTREME OIL CONSUMPTION, WHICH CAN CAUSE THE OIL TO GO UNUSUALLY LOW, CAUSING STALLS AT SPEED. AFTER SOME ONLINE RESEARCHING, THIS APPEARS TO BE A LARGER ISSUE THAT JEEP HAS NOT YET ACKNOWLEDGED. I HAD MY OIL CHANGED AT THE DEALERSHIP ON 4/20/19, AND I'VE GONE JUST ABOUT 3K MILES SINCE THEN. I STARTED STALLING WHILE DRIVING, AND CHECKED THE OIL, AND IT WAS PRETTY MUCH BONE DRY. 5.5 QUARTS OF OIL GONE IN 3 MONTHS/3K MILES (NOTE - THE JEEP RECOMMENDED INTERVAL IS: "BASED ON ENGINE OPERATION CONDITIONS, THE OIL CHANGE INDICATOR MESSAGE WILL ILLUMINATE IN THE INSTRUMENT CLUSTER", IN OTHER WORDS, THERE IS NO RECOMMENDED INTERVAL FOR NORMAL DRIVING, YOU ARE TO RELY ON THE OIL CHANGE INDICATOR LIGHT TO ALERT YOU. FOR "SEVERE DUTY", I.E.: THE VEHICLE IS OPERATED IN A DUSTY AND OFF ROAD ENVIRONMENT OR IS OPERATED PREDOMINATELY AT IDLE OR ONLY VERY LOW ENGINE RPM'S, JEEP RECOMMENDS OIL CHANGES AT 4K MILES. THIS IS THE 2ND TIME I HAVE EXPERIENCED THIS ISSUE WITH THIS VEHICLE. THE FIRST TIME, AFTER SOME SCARY STALLS (AT SPEED, THE VEHICLE LOSES ALL POWER AND NEEDS TO BE RESTARTED, AND THE CHANGE OIL INDICATOR COMES ON), I BROUGHT IT IN FOR SERVICE, AND WAS TOLD THAT I JUST MUST'VE BURNED THROUGH A LOT. NOW I KNOW THAT IS NOT THE CASE. OTHER THAN BEING AN INCONVENIENCE (HAVING TO CONSTANTLY CHECK OIL ON A TWO YEAR OLD VEHICLE), THIS IS A SAFETY ISSUE. THE VEHICLE JUST STALLS OUT, DIES, AND THE INDICATOR LIGHT COMES ON. AT SPEED, THIS COULD BE DEADLY. FROM RESEARCHING ONLINE, I FOUND THAT YOU NEED TO ASK FOR AN OIL CONSUMPTION TEST AT THE DEALERSHIP. MANY ARE GETTING ENGINES REPLACED AS A RESULT. I AM GOING TO SCHEDULE ANOTHER APPOINTMENT WITH THE DEALER AND SEE WHAT THEY CAN FIND.

WE HAVE OUR OIL CHANGED REGULARLY AT THE SAME PLACE AS SOON AS THE OIL CHANGE LIGHT COMES ON OR WE MEET THE MILEAGE LISTED ON THE LAST OIL CHANGE STICKER, WHICHEVER COMES FIRST. WE HAD THE OIL CHANGED MAY 14, 2019 AND DROVE MAYBE 2500 MILES SINCE THAT DATE. LASTNIGHT MY HUSBAND AND KIDS WERE IN THE CAR SUDDENLY IT STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON. THE UNIT THEN WAS FINE AND STARTED BACK UP WITH NO ISSUES, THEN THIS MORNING THE SAME THING. HE CALLED THE DEALER WE GOT IT AT AND THEY GOT IT IN RIGHT AWAY. SAID IT WAS SHOWING VERY LITTLE OIL, BUT NO VISIBLE LEAKS. IM SORRY I UNDERSTAND WANTING TO SAVE AN ENGINE BUT WHAT ABOUT LIVES IF IT STALLS AND CAUSES AN ACCIDENT. ALSO IF THE OIL IS THAT LOW, WHY DID THE OIL CHANGE LIGHT NOT COME ON. TO ME THIS SHOWING NUMEROUS REPORTS AND ISSUES AND NOTHING IS BEING DONE. WHY CHRYSLER. IS IT GOING TO TAKE A DEATH AND LAW SUIT FOR YOU TO CARE ABOUT YOUR CONSUMERS AND THEIR SAFETY?!? IM THINKING ABOUT CONTACTING A LAWYER AS NOW MY KIDS ARE AFRAID TO RIDE IN THE VEHICLE.