2017 Jeep Renegade

I HAD JUST LEFT FOR WORK TODAY, DRIVING ON THE STREET, WHEN 2017 JEEP RENEGADE DESERT HAWK SUDDENLY STALLED I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. A MESSAGE CAME ON THE DASHBOARD WITH INSTRUCTION TO PUT THE VEHICLE IN PARK AND PRESS START BUTTON. I DID SO AND THE ENGINE TRIED TO START, BUT DIDN'T. TRIED A SECOND TIME AND ENGINE SPUTTERED AND EVENTUALLY STARTED. LOW OIL PRESSURE LIGHT HAS ALSO BEEN FLASHING ON WHEN MAKING QUICK TURNS. ONLY STAYS ON A COUPLE OF SECONDS. THIS THEN HAPPENED AGAIN AFTER I HAD JUST LEFT WORK. PURCHASED VEHICLE NEW, I'M THE ONLY DRIVER AND IT HAS 20,500 MILES. ABOUT A YEAR AGO, THE SAME HAPPENED. I TOLD THE DEALER SHOP, WHEN I WAS GETTING AN OIL CHANGE, ABOUT THIS ISSUE. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS ISSUE OCCURS WHEN I FIRST START IT IN THE MORNING AND WHEN IT HAS BEEN SITTING AWHILE AND I START IT (LIKE WHEN I GO HOME FROM WORK).

I HAVE HAD MY CAR JUST UNDER 2 YEAR, PURCHASED NEW. WHEN PURCHASING THE CAR I ASKED IF THEY WOULD INSTALL A REMOTE START AND WAS TOLD TO JUST TAKE IT TO CAR TOYS. WE DID ALMOST A YEAR LATER. WE ARE AT 1 YR 10 MTHS AND JUST OVER 26,00 MILES. JUST RECENTLY THE CAR STATED STALLING IN THE MIDDLE OF TRAFFIC. I WOULD HAVE TO PUT IT IN PARK TO BE ABLE TO START GOING AGAIN AND THEN IT LAGS TO GET GOING AND QUITS SHIFTING. THE CHECK ENGINE LIGHT COMES ON AND STAYS ON. SOMETIMES IT FLASHES THOUGH SEVERAL ERRORS, TOO FAST TO READ THEM ALL. I HAVE HAD THE CAR IN TO THE ORIGINAL DEALER 3 TIMES AND ANOTHER DEALER ONCE. I WAS TOLD IT NEEDED A COMPUTER UPDATE, THE WIRING HARNESS NEEDED FIXED AND OTHER THINGS. THEY SAID IT WAS FIXED THE FIRST3 TIMES. THIS LAST TIME THEY ARE TELLING ME IT IS THE AFTER MARKET STARTER, THEY THINK. THEY CANNOT GUARANTEE IT WILL FIX THE PROBLEM BUT NOW THEY ARE SAYING NOTHING IS UNDER WARRANTY. THE AFTER MARKET STARTER HAS BEEN ON THERE 11 MONTHS WITHOUT ISSUE. THE FIRST TIME THIS HAPPENED WAS 9/26.19. THE CURRENT DATE IS 11/13/19. THIS IS A SAFETY ISSUE. MOST TIMES I HAVE SMALL CHILDREN BUT HAVE BEEN LUCK TO BE BY MYSELF EACH TIME THE CAR HAS STALLED.

I HAVE HAD TO TAKE IN MY VEHICLE TO OUR DEALERSHIP TWICE WITHIN 2 MONTHS ON THE SAME ISSUE. THE CAR HAS BEEN SPUTTERING AT IDLE AND ALSO WHEN ACCELERATING. WHEN THE CAR IS TRAVELING IN BETWEEN 25-30MPH THE TRANSMISSION GETS A HARD KICK, IT ALMOST FEELS AS IF YOU ARE GETTING HIT FROM BEHIND. THEY HAVE REPLACED THE THROTTLE BODY, IGNITION COIL, SPARK PLUG WIRES, AND SPARK PLUGS. THE VEHICLE IS UNDER 32,000 MILES AND IS MOSTLY DRIVEN IN TOWN, I FEEL IT IS UNSAFE TO DRIVE OUT OF TOWN BECAUSE IT SHAKES VIOLENTLY WHEN TRAVELING AT 65MPH OR HIGHER.

GAS PEDAL/ACCELERATION WILL NOT ENGAGE WHEN VEHICLE IS IN REVERSE, IN A CERTAIN CIRCUMSTANCE. THIS HAPPENS EVERY TIME AFTER I FIRST START THE VEHICLE, PLACE IT IN REVERSE, AND COAST/ROLL BACKWARDS (OUT OF MY DRIVEWAY, INTO THE ROAD, INTO TRAFFIC). SLAMMING MY FOOT ON THE GAS PEDAL RESULTS IN NO ACCELERATION, SO I JUST ROLL SLOWLY INTO THE ROAD. VEHICLE WILL ACCELERATE NORMALLY AFTER I THEN SHIFT TO DRIVE. NOT BEING ABLE TO QUICKLY ACCELERATE IN REVERSE WHEN LEAVING FOR WORK EVERY MORNING IS AN OBVIOUS SAFETY CONCERN. I TOOK THIS TO MY DEALERSHIP, AND THEY WERE ABLE TO REPLICATE THE ISSUE. THEY THEN TESTED THIS ISSUE ON 2016 RENEGADE, 2017 RENEGADE, AND 2018 RENEGADE. THE 2016 AND 2017 RENEGADES HAD THIS SAME ISSUE. THE 2018 RENEGADE REPORTEDLY DID NOT HAVE THIS ISSUE. MY DEALERSHIP SPOKE WITH A JEEP ENGINEER THAT HAS INVESTIGATED THIS ISSUE BEFORE, AND TRIED REPLACING THE ENTIRE TRANSMISSION SYSTEM AS A SOLUTION. THAT DIDN'T FIX THE ISSUE, SO THE ENGINEER CLAIMS THAT IT'S "WORKING AS DESIGNED." CLEARLY IT'S DESIGNED UNSAFELY. I HAVE INCLUDED MY DEALERSHIP'S NOTES INDICATING THAT THEY WERE ABLE TO REPRODUCE THE ISSUE AND MY (AND OTHER) RENEGADES. AND THAT THEY ENDED UP DIAGNOSING THIS AS "ISSUE IS NORMAL NO PROBLEM FOUND."

MY 2017 RENEGADE JEEP IS STALLING AT STOP LIGHTS, STOP SIGNS, OR AS I ACCELERATE TO LEAVE A STOP LIGHT OR STOP SIGN. I ALMOST GOT HIT BY A 18 WHEELER TRUCK 2 WEEKS AGO BECAUSE THE JEEP STALLED AND I COULD NOT MOVE OUT OF THE TRUCK'S WAY. MY JEEP ALSO ACCELERATES, OR LOSES POWER. IT IS RATTLING SINCE 3 MONTHS AFTER I BOUGHT IT. IT HAS A PROBLEM WITH MASSIVE OIL CONSUMPTION AND I AM AFRAID I MAY HAVE A FIRE. I HAVE ALERTED RUSSELL WESTBROOK JEEP DEALERSHIP WHERE I BOUGHT IT 9/10/2017. THESE PROBLEMS HAVE GOTTEN WORSE SINCE 3/01/2019. *JS

I BOUGHT MY JEEP WITH 17MILES ON IT. SINCE I HAVE HAD IT I HAVE HAD MANY REACURRING PROBLEMS. 1ST AROUND THE 8000 MILE MARK MY JEEP STARTED SKIPPING GEARS LIKE WHEN YOU SHIFT A OLD TEN SPEED BIKE. BROUGHT IT TO DEALERSHIP IT TOOK A WEEK OR SO AND GOT IT BACK THE HAD TO REPROGRAM THE SHIFTING MODULE?? THEN 2ND AS I WAS DRIVING MY CAR IT WOULD JUST LOSE POWER AND SHUT OFF, NOT FUN WHEN DRIVING ON THE HIGHWAY GOING 60MPH. I CALLED THE DEALER THEY SAID THEY DIDN'T KNOW WHY IT DID THIS. A FEW DAY LATER I WAS CROSSING A INTERSECTION AND IT DID IT AGAIN. AND I ALMOST GOT HIT BY A SEMI TRUCK. THIS WAS AT ABOUT 30000 MILES. WHEN I BROUGHT IT TO THE DEALERSHIP THEY SAID I HAD A OIL PROBLEM. AND THAT IS WHY. THEY REPLACED TOP END OF MY ENGINE?? WELL WHAT ABOUT THE BOTTOM? NOW I'M AT 50000 AND ALL THE PROBLEMS THAT I HAD ARE HAPPENING AGAIN IT IS BUCKING WHEN SHIFTING. RANDOMLY SHUTTING OFF. I'M FEED UP. AND MY CAR ISN'T COVERED UNDER A WARRANTY ANY MORE. AS OF NOW I HAVE A BEAUTIFUL LARGE CAR PAYMENT ON A CAR THAT IS TWO YEARS OLD THAT I DON'T THINK IS GOING TO LAST AS LONG AND MY PAYMENTS. I'M SCARED TO DRIVE IT. I'M SCARED TO DRIVE MY DAUGHTER AROUND IN IT.

WHILE DRIVING MY CAR MANY TIMES THE CAR STALLS OUT. I HAVE BROUGHT IT TO THE DEALERSHIP A NUMBER TIMES AND THEY STILL YET CAN NOT DIAGNOSE THE PROBLEM. BEFORE THE CAR STALLS OUT WHILE I'M DRIVING AT LOWER SPEEDS AS WELL AS ACCELERATING ON A HIGHWAY, A MESSAGE POPS UP AND SAYS VEHICLE NOT IN PARK AND THEN JERKS ME FORWARD AND COMPLETELY SHUTS OFF. IT ALSO STALLS GOING UPHILL AS WELL THEN THE DASH MESSAGE APPEARS TO COME ON AND SAYS PARK DISABLED PRESS BREAK PEDAL TO START ENGINE. I AM VERY UPSET AND THIS PROBLEM NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE FOR THE CONCERN OF MY OWN SAFETY AS WELL AS OTHERS. *DT UPDATED 10/18/18*JB *BF. UPDATED 11/01/18*JB

TAKATA RECALL. WAS DRIVING AT 75 MPH ON CRUISE CONTROL WHEN MY JEEP SLAMMED ON THE BREAKS. IT THEN PROCEEDED TO HAVE SURGES. NO LIGHTS CAME ON. IT COMPLETELY SHUT OFF BUT WAS STILL ON. A ERROR CAME ON STATING TO SERVICE TRANSMISSION. TOOK TO A DEALERSHIP THAT SAID IT WAS NEEDING AN UPDATE WITH THE COMPUTER. WENT 340 MORE MILES THE NEXT DAY AND IT DONE THE EXACT SAME THING. LOST ALL POWER STEERING. NO WARNING LIGHTS CAME ON. GOT TOWED AND THEY TOLD ME NO CODES CAME UP WHILE PLUGGED INTO THE COMPUTER. WAS THEN TOLD IT WAS THE FUEL PUMP AND WOULD BE A TWO WEEK WAIT. WAS TOLD IT'S BEEN A VERY COMMON THING WITH THE 2017 RENEGADES SO THEY'RE BACK ORDERED. I WAS ALSO TOLD THAT THE DEALERSHIP THE DAY BEFORE BYPASSED SOMETHING TO SEND ME ON MY WAY. CALLED CHRYSLER AND THEY AREN'T HELPING AT ALL. AND I'M STILL 480 MILES FROM MY HOME. THERE SHOULD DEFINITELY BE A RECALL ON THEM. IT WILL END UP GETTING SOMEONE KILLED.

MULTIPLE WARNING MESSAGES ILLUMINATE THE DASH, SUCH AS CHECK ENGINE, CHECK BRAKE, AND COUNTLESS OTHERS. ALSO THE CAR LOCKS UP AND WILL NOT START OR WILL ONLY GO IN REVERSE. THIS HAPPENS UPON ATTEMPTING TO START THE VEHICLE AND ALSO WHILE ACTIVELY DRIVING IT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP OVER 6 TIMES FOR THE SAME ISSUE AND MULTIPLE SOFTWARE UPDATES HAVE BEEN PERFORMED AND THE TCM HAS BEEN REPLACED BUT THE ISSUE KEEPS OCCURRING. CUSTOMER SERVICE FOR THE MANUFACTURER HAS BEEN CONTACTED AND A CORPORATE TECHNICIAN HAS BEEN INVOLVED AND ALSO AN IN FLIGHT RECORDER WAS TEMPORARILY INSTALLED AND IT PROVIDED NUMEROUS ERROR CODES BUT NO ONE IS SEEMS TO BE CAPABLE OF DETERMINING HOW TO FIX THE ISSUE OR WHAT EXACTLY IS CAUSING IT