2017 Jeep Renegade

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHETHER THE VEHICLE WAS IN REVERSE OR AT A STOP LIGHT, IT BEGAN TO SHAKE WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE WINDOW FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO BRAVO CHRYSLER DODGE JEEP RAM OF ALHAMBRA (LOCATED AT 1100 W MAIN ST, ALHAMBRA, CA 91801, (626) 283-52120) WHERE IT WAS DIAGNOSED THAT THE WINDOW TINT WAS THE CAUSE OF THE WINDOW FAILURE, AND THE OIL WAS AT AN UNSAFE LEVEL AND NEEDED TO BE CLEANED. AN OIL CONSUMPTION TEST WAS COMPLETED AND THE CONTACT WAS INFORMED THAT THE OIL WAS AT AN IMPROPER LEVEL. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,570.

ON THE HIGHWAY WHEN TRANSMISSION WOULDN'T ENGAGE AND THE JEEP STARTED SHAKING. CAME TO A STOP, SHIFTED TO MANUAL AND IT NEEDED HIGH RPM'S TO GET IT MOVING. IT FINALLY GOT MOVING AND HAD TO USE MANUAL GET IT OFF THE HIGHWAY. WAS AT THE DEALER A FEW MONTHS EARLIER DEALING WITH THE TRANSMISSION NOT ENGAGING. DEALER SAID IT WAS A SOFTWARE ISSUE. DEALER NOW SAYS IT'S NOT TRANSMISSION BUT ENGINE PROBLEMS. THANKFUL TO BE ALIVE.

TAKATA RECALL. WAS DRIVING AT 75 MPH ON CRUISE CONTROL WHEN MY JEEP SLAMMED ON THE BREAKS. IT THEN PROCEEDED TO HAVE SURGES. NO LIGHTS CAME ON. IT COMPLETELY SHUT OFF BUT WAS STILL ON. A ERROR CAME ON STATING TO SERVICE TRANSMISSION. TOOK TO A DEALERSHIP THAT SAID IT WAS NEEDING AN UPDATE WITH THE COMPUTER. WENT 340 MORE MILES THE NEXT DAY AND IT DONE THE EXACT SAME THING. LOST ALL POWER STEERING. NO WARNING LIGHTS CAME ON. GOT TOWED AND THEY TOLD ME NO CODES CAME UP WHILE PLUGGED INTO THE COMPUTER. WAS THEN TOLD IT WAS THE FUEL PUMP AND WOULD BE A TWO WEEK WAIT. WAS TOLD IT'S BEEN A VERY COMMON THING WITH THE 2017 RENEGADES SO THEY'RE BACK ORDERED. I WAS ALSO TOLD THAT THE DEALERSHIP THE DAY BEFORE BYPASSED SOMETHING TO SEND ME ON MY WAY. CALLED CHRYSLER AND THEY AREN'T HELPING AT ALL. AND I'M STILL 480 MILES FROM MY HOME. THERE SHOULD DEFINITELY BE A RECALL ON THEM. IT WILL END UP GETTING SOMEONE KILLED.

CAR WAS IN MOTION ON A CITY STREET HEADING STRAIGHT WHEN IT CAME TO A COMPLETE STOP. VARIOUS MESSAGES HAVE BEEN DISPLAYED THE MOST PREVIOUS TIMES SAYING "TO SHIFT VEHICLE MUST BE STOPPED" I WASN'T TRYING TO SHIFT? NO CODES EVER BEING SHOWN ARE THE SAME. ALL ISSUES CAUSE THE CAR TO COMPLETELY STOP. THIS IS EXTREMELY DANGEROUS ON THE ROADS OFCOURSE. IT'S ALREADY HAD AN UPDATE TO THE SYSTEM THE DEALERSHIP SAID WAS NEEDED. NOW BACK TO DOING THE SAME THING SO IT'S CURRENTLY AT THE DEALERSHIP AGAIN. JUST HIT 20K MILES. ALL OIL CHANGES HAVE BEEN MADE ON TIME AS THE JEEP HAS ALL WARRANTIES THE CHYSLER DODGE JEEP DEALERSHIP OFFERED. CAN CONTACT DEALERSHIP FOR MORE DETAIL. THIS HAS BEEN ONGOING SINCE JANUARY 2018

ON JUNE 11TH, 2 DAYS AFTER PURCHASING THE CAR WITH JUST UNDER 7000 MILES WE NOTICED THE BATTERY LIGHT ON WHICH DISAPPEARED ABOUT 10 MINUTES AFTER DRIVING IT. TODAY, JUNE 20TH, WHILE DRIVING ON FLORIDA'S TURNPIKE AT 72MPH WARNING LIGHT CAME ON, THERE WAS A BEEPING SOUND AND THE CAR SEEMED TO LOSE POWER VERY BRIEFLY AS IF IT WAS GOING TO TURN OFF. THIS COULD BE A SAFETY HAZARD ESPECIALLY ON AN INTERSTATE. I AM ALSO NOTICING SLUGGISH ACCELERATION AT TIMES.

AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.