2017 Jeep Renegade

My engine cooling system is malfunctioning. My safety is at risk and can put others at risk while I am driving because the engine can permanently malfunction I lose control of my car. I have let the dealer at my local center Costa Mesa California Jeep Dealership and the representative did not help with my situation. The dealership installed a new engine due to a recall letter I received for my vehicle. I believe its the dealerships responsibility to fix the engine cooling system problem since they have just replaced a new engine on my vehicle. The problem first appeared since the day I picked up my vehicle from the dealership. I smelled coolant liquid from the first day and advisor just said that its normal to smell coolant because I just got a new engine installed for my vehicle.

The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle consumed an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 29,000.

I received a recall notice for engine consuming too much oil at which around the same time I was driving when the engine stalled on me in the middle of the road. I went to the dealer and they mentioned that engine was empty of oil. An oil consumption test was done and yielded normal results according to the dealership. Fresh oil change was given and after 3000 miles, the same problem occurred: engine stalled on me in the middle of the road way before the manufacturer recommended oil change interval. I called FCA Chrysler manufacturer who told me to go to another dealership. I go to another dealership and they said the same thing: oil consumption is normal. Dealer has been overfilling oil to compensate for the oil consumption so that when I return for oil changes or to complain, the oil leves appear to be normal.

The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.

There is a recall on the 2017 renegade but somehow my jeep isn’t on the list even though I am having the exact issue - they think the oil pump isn’t working correctly. The vehicle just stops driving when in drive. Which is terrifying. It happened twice and we contacted FCA twice to have them do nothing. They said we have to drive the vehicle for 2000 miles in order to read the oil level - which is nuts. I can’t get in a vehicle that just stops working while driving, it’s a huge liability. It’s been sitting at the service department in a dealership for a year and a half and no one will help.

Vehicle shuts off while driving as well as taking turns. Just shuts off with no warning. After it shuts off the lightning bolt in parentheses (electronic throttle control system) comes on, then goes away. Car shows as still running, but won't move. The low oil gauge comes on and then car stops moving. Very unsafe for vehicle to just "stop moving" or "shut off" in the middle of driving, or in the middle of an intersection. When this happens, I have to put the car in park, turn it off and then start it again. It usually takes several attempts to get it to start. It happens when I’m going at a slow rate of speed.

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at an undisclosed speed the vehicle stalled. The vehicle was shifted into PARK and there was an abnormal noise detected. The oil warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 46,568. Consumer stated vehicle was diagnosis topped off the oil changed the oil and then checked at 1500 miles from the oil changed to ensure that the oil did not drop.