NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
511 reports4,000 miles · Jul 29, 2016
Electrical SystemUnknown Or Other
I HAVE HAD A "SERVICE IN 30 DAYS, I'M NOW ON 6 DAYS" AND I HAVE BEEN TO 2 DIFFERENT DEALERS TO HAVE THE SERVICE MESSAGE REMOVED FROM WHEN I START THE JEEP BUT THE MESSAGE NEVER GOES AWAY, I HAVE HAD THE SERVICE DONE TWICE NOW TO GET THE MESSAGE TO GO AWAY BUT IT NEVER DOES, THE DATE JUST GOES DOWN AND I HAVE NO WAY TO REMOVE THE…
Read full complaint
I HAVE HAD A "SERVICE IN 30 DAYS, I'M NOW ON 6 DAYS" AND I HAVE BEEN TO 2 DIFFERENT DEALERS TO HAVE THE SERVICE MESSAGE REMOVED FROM WHEN I START THE JEEP BUT THE MESSAGE NEVER GOES AWAY, I HAVE HAD THE SERVICE DONE TWICE NOW TO GET THE MESSAGE TO GO AWAY BUT IT NEVER DOES, THE DATE JUST GOES DOWN AND I HAVE NO WAY TO REMOVE THE MESSAGE, AND APPARENTLY DEALERS CAN'T EITHER, WHAT HAPPENS WHEN I HIT DAY 1 OR BEYOND? WHEN WILL I KNOW MY VEHICLE NEEDS SERVICE NEXT IF THE LIGHT NEVER TURN OFF TO BEGIN WITH ON A NEW VEHICLE?
NHTSA ODI #10891554
14,140 miles · Jul 27, 2016
Electronic Stability Control (esc)
ON OCCASION WHEN MAKING EITHER A LEFT OR RIGHT HAND TURN, THE TRACTION CONTROL LIGHT FLASHES AND THE ENGINE LOSES POWER. ALL ACCELERATION TO THE VEHICLE STOPS AND WILL NOT RESUME UNTIL YOU RELEASE THE GAS PEDAL. THE ISSUE STARTED IN MARCH OF 2016 AND CONTINUES TILL THIS DATE, 7/27/16
NHTSA ODI #10888968
5,600 miles · Jul 18, 2016
Electrical SystemEngineService Brakes
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE EMERGENCY BRAKES TURNED ON VOLUNTARILY WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS OFF. IN ADDITION, THE VEHICLE FAILED TO START WHEN THE IGNITION KEY WAS TURNED TO POWER ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT…
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE EMERGENCY BRAKES TURNED ON VOLUNTARILY WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS OFF. IN ADDITION, THE VEHICLE FAILED TO START WHEN THE IGNITION KEY WAS TURNED TO POWER ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS LOCATED AT THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,600.
NHTSA ODI #10885597
Mileage unknown · Jul 8, 2016
Wheels
TIRES INSTALLED ARE NOT SPECIFIC FOR ON/OFF ROAD DRIVING. ACCORDING TO TIRE MANUFACTURER, GOODYEAR SR-A 215/65/R17 ARE HIGHWAY TIRES AND NOT FOR OFF ROADING.
NHTSA ODI #10883648
29,936 miles · Jul 6, 2016
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND LACK OF ACCELERATION. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE WAS COLD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIR…
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND LACK OF ACCELERATION. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE WAS COLD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,936.
NHTSA ODI #10882918
500 miles · Jul 5, 2016
Electrical SystemEngineWheels
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 25 MPH, A LOUD SQUEALING SOUND WAS HEARD FROM THE FRONT DRIVER SIDE WHEEL. IN ADDITION, IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE AND THE INSTRUMENT PANEL FAILED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWA…
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 25 MPH, A LOUD SQUEALING SOUND WAS HEARD FROM THE FRONT DRIVER SIDE WHEEL. IN ADDITION, IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE AND THE INSTRUMENT PANEL FAILED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
NHTSA ODI #10882699
29,623 miles · Jun 30, 2016
Power TrainUnknown Or Other
AT 1040 MILES WHILE GOING UP A 7% GRADE IN 100+ DEGREE TEMPERATURES. THE TRANSMISSION DOWN SHIFTED AND IMMEDIATELY LOST POWER THEN BEGAN 'LUNGING'. DISPLAY SHOWED "PLACE VEHICLE IN PARK PRIOR TO SELECTING A GEAR". AFTER WAITING SEVERAL MINUTES RESTARTED VEHICLE BUT AS SOON AS IT NEEDED TO SHIFT IT WOULD DO THE SAME STALL OUT. …
Read full complaint
AT 1040 MILES WHILE GOING UP A 7% GRADE IN 100+ DEGREE TEMPERATURES. THE TRANSMISSION DOWN SHIFTED AND IMMEDIATELY LOST POWER THEN BEGAN 'LUNGING'. DISPLAY SHOWED "PLACE VEHICLE IN PARK PRIOR TO SELECTING A GEAR". AFTER WAITING SEVERAL MINUTES RESTARTED VEHICLE BUT AS SOON AS IT NEEDED TO SHIFT IT WOULD DO THE SAME STALL OUT. THIS EXACT BEHAVIOR ALSO OCCURRED ON THE SAME SECTION (WITHIN 2 MI) OF HIGHWAY AT THE FOLLOWING ODOMETER READINGS: 4811, 5202, 28928, 29580 AND 29623. COMMON RPM'S ARE AROUND 3500 BUT VARIES SOMEWHAT EACH TIME AND USUALLY BETWEEN 50-65 MPH. THE CAR IS BEING DRIVEN IN FULL AUTOMATIC MODE AND IS UNRESPONSIVE IF ATTEMPTING TO SWITCH TO MANUAL MODE ONCE IT STARTS. CRUISE CONTROL WAS ONLY USED THE FIRST TIME. I QUIT USING IT AFTER THAT IN CASE THERE WAS ANY RELATION TO THE SHIFT SELECTIONS. THE GAP IN THE MILEAGES INDICATE THE ALMOST ALMOST 3 MONTHS THAT THE DEALERSHIP HAD THE VEHICLE AND THE TIME THAT I DID NOT EXPERIENCE THE PROBLEM- COLD MONTHS ONLY. MANY OF THE OCCURRENCES ARE WITH DAYS OF EACH OTHER AND OR AFTER PICKING UP THE VEHICLE. THE VEHICLE ALSO EXPERIENCES EXTREMELY HARD LOW SPEED SHIFTS (FROM A LIGHT OR STOP SIGN). THE STRETCH OF HIGHWAY I DRIVE DAILY IS VERY BUSY AND A MAIN CORRIDOR FROM THE NEIGHBORING CITY TO MY RURAL TOWN. IT IS DANGEROUS TO SUDDENLY DROP "BACK" ON SPEED SO DRAMATICALLY.
NHTSA ODI #10881931
2,000 miles · Jun 22, 2016
EnginePower TrainUnknown Or Other
2015 JEEP RENEGADE: VEHICLE SHIFTS HARD; LIKE A CANON. TOOK VEHICLE IN TO DEALER AND THEY SAID IT JUST NEEDED AN UPDATE. PROBLEM STILL NOT FIXED. VEHICLE MAKES A RINGING SOUND LIKE A PHONE WHEN AT HIGHWAY SPEEDS OF 65 MILES PER HOUR. VEHICLE RATTLES A LOT ESPECIALLY IN THE SPEAKER AREAS AND ALSO THE DRIVER SIDE SEATBELT AREA. WH…
Read full complaint
2015 JEEP RENEGADE: VEHICLE SHIFTS HARD; LIKE A CANON. TOOK VEHICLE IN TO DEALER AND THEY SAID IT JUST NEEDED AN UPDATE. PROBLEM STILL NOT FIXED. VEHICLE MAKES A RINGING SOUND LIKE A PHONE WHEN AT HIGHWAY SPEEDS OF 65 MILES PER HOUR. VEHICLE RATTLES A LOT ESPECIALLY IN THE SPEAKER AREAS AND ALSO THE DRIVER SIDE SEATBELT AREA. WHEN I TOOK IT IN TO THE DEALER TO HAVE THEM FIGURE OUT THE RATTLES THEY SAID THAT THEY COULD NOT FIND IT. THE SEATS DO NOT HEAT UP WELL. WHEN IT IS TURNED ON HIGH, IT FEELS LIKE IT IS ON THE LOW SETTING STILL. WHEN THE STEERING WHEN IS BEING TURNED AT ANY SPEED IT MAKES A CREAKING SOUND.
NHTSA ODI #10875917
2,000 miles · Jun 8, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE KEY ENTRY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING 30 MPH, THE HATCH BACK OPENED INDEPENDENTLY. THE FAILURE RECURRED…
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE KEY ENTRY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING 30 MPH, THE HATCH BACK OPENED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COMPUTER IN THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE REPAIR, THE KEY FAILED TO COMMUNICATE WITH THE VEHICLE. THE TECHNICIAN STATED THAT A NEW KEY NEEDED TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 07/27/16*LJ THE CONSUMER STATED THE HATCHBACK FAILED SEVERAL TIMES, AS IT WOULD NOT CLOSE. UPDATED 08/001/10. *JB
NHTSA ODI #10873282
5,000 miles · Jun 8, 2016
Unknown Or Other
MY WIFE PURCHASED NEW, 2015 JEEP RENEGADE LATITUDE FROM DON DAVIS CHRYSLER, ARLINGTON, TX ON OR ABOUT 01/23/2016. FRONT WINDSHIELD BEGAN TO CRACK WITH NO IMPACT DAMAGE ABOUT MIDDLE OF MARCH, 2016. I TOOK JEEP TO DON DAVIS. THEY INSPECTED THE CRACK WHICH BEGAN IN THE CENTER OF THE WINDSHIELD AT THE POINT OF THE WINDSHIELD MOUNT…
Read full complaint
MY WIFE PURCHASED NEW, 2015 JEEP RENEGADE LATITUDE FROM DON DAVIS CHRYSLER, ARLINGTON, TX ON OR ABOUT 01/23/2016. FRONT WINDSHIELD BEGAN TO CRACK WITH NO IMPACT DAMAGE ABOUT MIDDLE OF MARCH, 2016. I TOOK JEEP TO DON DAVIS. THEY INSPECTED THE CRACK WHICH BEGAN IN THE CENTER OF THE WINDSHIELD AT THE POINT OF THE WINDSHIELD MOUNTED DEFROSTER AND CONFIRMED THAT THIS WAS A WARRANTY DEFECT. AT THAT TIME, THEY SENT PHOTOS OF THE BREAK TO JEEP AND ORDERED A REPLACEMENT WINDSHIELD. THE SERVICE DEPARTMENT CONFIRMED THAT THE REPLACEMENT COSTS, IF THEY HAD NOT BEEN COVERED BY WARRANTY WOULD BE ABOUT $1,300. SEVERAL WEEKS PASSED WITHOUT ANY FURTHER COMMUNICATION FROM DON DAVIS. WHEN THE DEALERSHIP CONFIRMED THAT THE REPLACEMENT STILL HAD NOT ARRIVED, I CONTACTED JEEP CUSTOMER SERVICE BY TELEPHONE AND EXPLAINED THE ISSUES. THE SERVICE REPRESENTATIVE HAD NO RECORD OF THE PROBLEM, AND TOOK MY VERBAL INFORMATION. I NEXT MET WITH THE DEALERSHIP SERVICE MANAGER. AFTER SHOWING ME THAT HE HAD NOTIFIED JEEP AND REQUESTED THE REPLACEMENT, HE AGAIN TOOK ADDITIONAL PHOTOS AND HAD ME REMAIN WHILE HE CONFIRMED THAT THE PART WAS ORDERED. BY THIS TIME, THE CRACK EXTENDED TO ABOUT THREE INCHES FROM EITHER SIDE OF THE END OF THE WINDSHIELD, A CHANGE OF ABOUT 5" TO 6" ON EITHER SIDE FROM WHEN I FIRST MET WITH THE DEALERSHIP ABOUT THIS PROBLEM. CHRYSLER HAD SENT A DEFECTIVE WINDSHIELD AS A REPLACEMENT. THE DEALERSHIP RETURNED IT AND AFTER SEVERAL MONTHS NOW, WE ARE STILL WITHOUT A NEW WINDSHIELD. I AM GREATLY CONCERNED THAT MY WIFE OR I MAY BE DRIVING ON THE FREEWAY, ESPECIALLY IF WE HAVE OUR SEVEN YEAR OLD GRANDSON, WHOM WE ARE RAISING, RIDING WITH US AND THE WINDSHIELD CRACKS AS RESULT OF DEBRIS OR SIMPLY BECAUSE IT WILL NO LONGER RETAIN SUPPORT WITH SUCH A LONG, 42" HORIZONTAL CRACK. OTHER OWNERS HAVE MADE SIMILAR COMPLAINTS ON THE INTERNET.
NHTSA ODI #10873249
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi