NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
97 reportsClear category filterMileage unknown · Feb 6, 2022
Electrical SystemForward Collision AvoidanceUnknown Or Other
It mostly happens in the morning. While I’m driving to work which is less than 5 minutes away from where I live. The car would just shut down while I’m driving, lights would flicker and the car will stop. I would have to wait a few minutes or more to restart the vehicle and the drives normal. I bought the car from Carmax in May …
Read full complaint
It mostly happens in the morning. While I’m driving to work which is less than 5 minutes away from where I live. The car would just shut down while I’m driving, lights would flicker and the car will stop. I would have to wait a few minutes or more to restart the vehicle and the drives normal. I bought the car from Carmax in May or June 2021. They told me there were no recalls. I look up the problem I’m having and found a previous recall about the same issue, on the same year, make and model. Need help
NHTSA ODI #11450648
Mileage unknown · Jul 17, 2021
Unknown Or Other
While I was in the vehicle putting a 5 month old child in the car seat I had the door open. My wife was putting stuff in the passenger side door. Not thinking she got the remote start to cool the car off. Obviously the car wouldn’t start because the doors open. She tossed the keys in the center console like she normally does…
Read full complaint
While I was in the vehicle putting a 5 month old child in the car seat I had the door open. My wife was putting stuff in the passenger side door. Not thinking she got the remote start to cool the car off. Obviously the car wouldn’t start because the doors open. She tossed the keys in the center console like she normally does and shut the passenger door. I shut the drivers side rear door after placing the child in the car seat. All doors are locked and the keys are in the car. Unable to gain entry since we are not at home. 911 was called and police and fire showed up promptly and gain entry. The child is fine but we feel this should be addressed. I have been able to recreate the situation multiple times.
NHTSA ODI #11425285
Mileage unknown · Apr 21, 2021
Electrical SystemUnknown Or Other
I PARKED MY CAR IN THE GARAGE ON A MONDAY GOT READY TO GO THE VERY NEXT DAY CAR STARTED BUT WOULDN'T GO IN GEAR AND THE DASH BOARD WAS SAYING SERVICE ENGINE AND TRANSMISSION THERE WAS NO WARNING ANY TIME BEFORE
NHTSA ODI #11413276
106,000 miles · Feb 1, 2021
Electrical SystemEngineUnknown Or Other
I WILL START THIS OFF BY SAYING I'VE HAD A FEW PROBLEMS WITH MY 2015 JEEP RENEGADE INCLUDING A/C PROBLEMS, POWER OUTLETS(BACK SEAT 110V OUTLET, CARGO OUTLETS & BUILT IN FLASHLIGHT) SHUTTING OFF AFTER ONLY A FEW MINUTES OF USAGE. THE BLIND SPOT ASSISTANCE WILL RANDOMLY POP UP WHEN DRIVING SAYING 'BLIND SPOT ASSIST IS TEMPORARILY…
Read full complaint
I WILL START THIS OFF BY SAYING I'VE HAD A FEW PROBLEMS WITH MY 2015 JEEP RENEGADE INCLUDING A/C PROBLEMS, POWER OUTLETS(BACK SEAT 110V OUTLET, CARGO OUTLETS & BUILT IN FLASHLIGHT) SHUTTING OFF AFTER ONLY A FEW MINUTES OF USAGE. THE BLIND SPOT ASSISTANCE WILL RANDOMLY POP UP WHEN DRIVING SAYING 'BLIND SPOT ASSIST IS TEMPORARILY UNAVAILABLE' THE BIGGEST ONE BEING WHAT'S HAPPENING NOW WHICH IS WHAT I'LL EXPLAIN BELOW BUT TO INFORM YOU MORE I'LL INCLUDE THAT IT HAD 96K WHEN I GOT THE TRUCK AND HAD ALWAYS KIND OF HAD A JERKY FEEL WHEN SHIFTING BETWEEN GEARS WHICH I READ WAS KIND OF NORMAL, SO I DIDN'T PUT MUCH THOUGHT INTO IT UNTIL NOW. MY TRUCK WAS SITTING IN MY DRIVEWAY FOR 2 DAYS WITHOUT BEING MOVED AND WHEN I WENT TO LEAVE THE BATTERY WAS DEAD. I HADN'T LEFT ANYTHING ON, LIGHTS, RADIO, ECT. IT HAD HAPPENED A FEW TIMES BEFORE BUT I DIDN'T THINK MUCH OF IT TILL NOW. SO AFTER I CHARGE THE BATTERY LONG ENOUGH TO GET THE VEHICLE STARTED IT FINALLY FIRES UP BUT ALL THESE MESSAGES COME ACROSS THE SCREEN: CHECK ENGINE, SERVICE TRANSMISSION, BLIND SPOT TEMPORARILY OUT OF SERVICE, PASSAGEWAY ENTRY UNAVAILABLE, ALONG WITH A FEW MORE. I GIVE IT A MINUTE HAVING THE TRUCK RUNNING TO RESET THESE THINGS THEIR SELVES AND MOST DO EXCEPT A FEW. THE CHECK ENGINE LIGHT WAS STILL ON ALONG WITH THE BIGGEST PROBLEM WHICH IS THE SERVICE TRANSMISSION WARNING THAT HAS THE TRUCK STUCK IN GEAR; IT WON'T SHIFT OUT OF PARK. I TRIED DISCONNECTING THE BATTERY TERMINALS FOR ABOUT 20 MINUTES SEEING IF THE SOFTWARE WILL RESET THAT WAY BUT IT DIDN'T HELP STILL HAS THE MESSAGE ON THE SCREEN. I EVENTUALLY HAD TO HAVE IT TOWED TO A DEALERSHIP FOR REPAIR. THEY'VE HAD IT 4 DAYS NOW AND I'M STILL NOT SURE WHAT THE PROBLEM DIAGNOSIS IS BUT AM DREADING THIS MAJOR ISSUE.
NHTSA ODI #11390952
Mileage unknown · Aug 21, 2020
Electrical SystemEngineUnknown Or Other
VEHICLE VIN: [XXX], JEEP RENEGADE, 57000 MILES I PURCHASED A JEEP RENEGADE FOR MY WIFE AT [XXX] IN KILLEEN. TO MAKE A LONG STORY SHORT, THE DEALERSHIP RAN INTO A VIN ERROR THAT WE WERE TOLD WAS FIXED, BUT IT NEVER WAS BECAUSE WE REMAIN HAVING ISSUES WITH INSURANCE. I WORK IN LAW ENFORCEMENT AND LOOKED UP NHTSA DOCUMENTATION …
Read full complaint
VEHICLE VIN: [XXX], JEEP RENEGADE, 57000 MILES I PURCHASED A JEEP RENEGADE FOR MY WIFE AT [XXX] IN KILLEEN. TO MAKE A LONG STORY SHORT, THE DEALERSHIP RAN INTO A VIN ERROR THAT WE WERE TOLD WAS FIXED, BUT IT NEVER WAS BECAUSE WE REMAIN HAVING ISSUES WITH INSURANCE. I WORK IN LAW ENFORCEMENT AND LOOKED UP NHTSA DOCUMENTATION THAT SAYS THE DEALERSHIP SHOULD CONTACT THE MANUFACTURER UPON FINDING A DISCREPANCY AND APPARENTLY THIS WAS NEVER DONE. THE DEALERSHIP ALSO TOLD US THE JEEP WAS IN A MINOR ACCIDENT AND WE FOUND OUT THE CRASH WAS WORSE THAN MINOR, THE VEHICLE HAS ELECTRICAL ISSUES AND ONLY ONE KEY FOB. WE WERE PROMISED ANOTHER KEY FOB MADE, BUT HAVE JUST GOT THE RUNAROUND SINCE PURCHASE. THE VEHICLE WILL NOT LOCK SOMETIMES AND WE ARE WORRIED IT WILL NOT UNLOCK DURING AN EMERGENCY. THE VEHICLE CONTINUALLY TELLS US THE KEY FOB IS NOT IN THE VEHICLE WHILE DRIVING AND WHILE STATIONARY. THE JEEP ALSO HAS TRANSMISSION ISSUES WE WERE NEVER TOLD ABOUT. THE DEALERSHIP WILL NOT RESPOND TO THESE ISSUES AND I NEED TO FIND SOMEONE TO HELP. I HAVE GONE UP THERE AND SPOKE TO THE MANAGER AT SALES AND AT PARTS/SERVICE. THEY TOLD ME SEVERAL TIMES THEY WOULD CALL ME BACK AFTER GETTING MY INFORMATION, BUT NOTHING HAS BEEN DONE. DEALERSHIP LOCATION: [XXX] - 5200 E. CENTRAL TEXAS EXPY IN KILLEEN 76542, PH. (254)699-2909. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11350640
82,000 miles · Aug 8, 2020
Electrical SystemEngineUnknown Or Other
I AM REPLACING MY COOLANT FAN FOR THE THIRD TIME! I AM REPLACING MY DAY RUNNING LIGHT FOR THE SEVENTH TIME. THE COOLANT FAN STOP RUNNING AGAIN. THIS IS THE THIRD TIME IN LESS THAN TWO YEARS. THE LIGHT HAS BEEN REPLACED SEVERAL TIMES .
NHTSA ODI #11344093
85,000 miles · Aug 5, 2020
Unknown Or Other
MY AIR CONDITIONING WENT OUT TOOK IT TO A COUPLE DIFFERENT GARAGES AND THEY SAID IT'S A SENSOR IN THE PASSENGER MIRROR CALLED AMBIENT TEMPERATURE SENSOR. NOW IT WON'T REGISTER THE TEMPERATURE OUTSIDE SO IT WON'T LET MY AIR CONDITIONING RUN. THIS JEEP WAS BOUGHT BRAND NEW SHOULDN'T HAVE THIS HAPPENING IT'S ONLY 5 YEARS OLD. I HAV…
Read full complaint
MY AIR CONDITIONING WENT OUT TOOK IT TO A COUPLE DIFFERENT GARAGES AND THEY SAID IT'S A SENSOR IN THE PASSENGER MIRROR CALLED AMBIENT TEMPERATURE SENSOR. NOW IT WON'T REGISTER THE TEMPERATURE OUTSIDE SO IT WON'T LET MY AIR CONDITIONING RUN. THIS JEEP WAS BOUGHT BRAND NEW SHOULDN'T HAVE THIS HAPPENING IT'S ONLY 5 YEARS OLD. I HAVE CHILDREN AND CAN'T EVEN USE AIR CONDITIONING IN A NEWER CAR.
NHTSA ODI #11343585
Mileage unknown · Aug 1, 2020
SuspensionUnknown Or Other
THERE IS A TERRIBLE UNDER CARRIAGE NOISE AS IF ONE OF THE WELDS DIDN'T HOLD. I TOOK IT TO A REPAIR SHOP AND THEY SAID THAT THE PAN UNDER THE CAR WAS MAKING NOISE AND I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. IT WAS NOT DAMAGED BY ANYTHING, IT JUST STARTED MAKING THIS NOISE.
NHTSA ODI #11342689
20,000 miles · May 13, 2020
Electrical SystemUnknown Or Other
STEREO/INFOTAINMENT CENTER SHUTS OFF RANDOMLY WHILE VEHICLE IS ON. WHEN BLUETOOTH IS IN USE WHILE DRIVING, RADIO TURNS ON WHEN CAR IS OFF AND CALL IS ENDED. *TR
NHTSA ODI #11324474
33,600 miles · Mar 5, 2020
Unknown Or Other
MY CHECK ENGINE LIGHT CAME ON AND THE THERMOSTAT LIGHT CONTINUED TO RISE UNTIL MY CAR SHUT DOWN. AFTER LETTING IT SIT FOR ABOUT 5 MINUTES IT STARTED AGAIN. THE ENGINE LIGHT REMAINED ON AND IF I IDLE AT ALL THE THERMOSTAT CLIMBS. I TOOK IT TO MY MECHANIC AND HE TOLD ME IT WAS LISTED AS A RECALL AS THE ENGINE OVERHEATS AND FAUL…
Read full complaint
MY CHECK ENGINE LIGHT CAME ON AND THE THERMOSTAT LIGHT CONTINUED TO RISE UNTIL MY CAR SHUT DOWN. AFTER LETTING IT SIT FOR ABOUT 5 MINUTES IT STARTED AGAIN. THE ENGINE LIGHT REMAINED ON AND IF I IDLE AT ALL THE THERMOSTAT CLIMBS. I TOOK IT TO MY MECHANIC AND HE TOLD ME IT WAS LISTED AS A RECALL AS THE ENGINE OVERHEATS AND FAULTY COOLING SYSTEM. I HAVEN'T SEEN A RECALL BUT HAVE SEEN SIMILAR COMPLAINTS.
NHTSA ODI #11316472
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi