2015 Jeep Renegade

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE GEAR SHIFTER WAS ABLE TO BE MOVED HOWEVER THE GEAR WOULD NOT SHIFT TO MATCH THE INTENDED GEAR THE VEHICLE WAS SHIFTED TO. THE VEHICLE WOULD DISPLAY THAT THE VEHICLE WOULD NEED TO BE IN PARK IN ORDER TO SHUT THE VEHICLE OFF, HOWEVER, THE GEAR SHIFTER FAILED TO SHIFT TO THE PARK POSITION. THE CONTACT DEPRESSED THE BREAK PEDAL FOR AN EXTENDED TIME TO RESTART THE VEHICLE. THE CONTACT WAS ABLE TO PROCEED WITH DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I SENT 1 SERVICE RECORD. I HAVE 3 MORE IF NEEDED. JEEP STILL IS UNSAFE I WAS ON A BUSY STREET AT 5PM AT A STOP LIGHT. WHEN I PUT FOOT ON GAS THE CAR WOULD NOT MOVE THEN IT STARTED OUT INCHING AWAY AND FINALLY GOT MOVING.IT TOOK AT LEAST 8 OR 10 SECONDS TO GET PASSED THE GREEN LIGHT AND THE CAR BEHIND ME WAS WAY TO CLOSE AND COULD HAVE BEEN AN ACCIDENT. I HAVE HAD IT LOOKED AT 4 OR 5 TIMES AND ALL THATS BEEN DONE IS UPDATES AND REPLACED A VALVE BODY PART. I HAVE AN ATTORNEY AND FILED SUIT AGAINST CHRYSLER. THIS JEEP IS NOT SAFE TO DRIVE AND THEY DONT CARE. THEY ARE GOING TO WAIT TIL SOMEONE DIES THEN THEY WILL GET ON THIS ISSUE. I DONT KNOW WHY MY JEEP WAS NOT IN THE LAST RECALL FOR TRANSMISSION BUT IT SHOULD BE, AND THEY SHOULD NOT BE ALLOWED TO RESELL THIS JEEP OR THE 2015 RENEGADES PERIOD. THEY ARE NOT SAFE.THERE ARE MANY COMPLAINTS ABOUT THIS TRANSMISSION AND STILL NO RECALL. ITS BEEN 4 YRS WITH THIS JEEP RUNNING LIKE ITS 30 YRS OLD AND I AM PAYING 41000 FOR IT. DO MISSOURI A FAVOR,GET THESE 9SPEED TRANSMISSIONS OFF THE ROAD, THEY ARE CAUSING MAJOR STRESS AND HARDSHIPS TO THE OWNERS. THE SPEED IN THIS JEEP IS UNPREDICTABLE. I WAS ON A CITY STREET DRIVING AT 35 MPH AND AS SOON AS I WAS GOING DOWN A BIG HILL THE CAR SPED UP WAY MORE THAN THE USUAL DOWN HILL SPEED. THEY ALL GO A LITTLE FASTER BUT THIS WAS LIKE IT WAS TRYING TO GO ABOVE 55 AND WAS PRAYING IT WOULD STOP AND IT DID. BUT WHEN WILL THE DAY COME THAT IT WONT ... I WILL NOT LIVE TO TELL IF IT EVER HAPPENS. SAD. AND ALL I WANTED WAS A WAY TO GET TO WORK,. AND ALL CHRYSLER CARES ABOUT IS GETTING PAID .

THE HEADLIGHTS WERE ON TOO LONG WHILE THE ENGINE WAS OFF CAUSING A DEAD BATTERY. NO BIG DEAL I THOUGHT... I JUMPSTART THE CAR PER OWNERS MANUAL INSTRUCTIONS (IT HAS A COMPLEX BATTERY SO EVEN THOUGH I'VE JUMP STARTED MANY DIFFERENT VEHICLES I WANTED TO MAKE SURE THERE WEREN'T SPECIAL PROCEDURES, IT ENDED UP BEING PRETTY STANDARD). WHEN IT DIED IT WAS IN A GARAGE SO I HAD TO MANUALLY UNLOCK THE GEAR SELECTOR TO PUT THE CAR INTO NEUTRAL TO PUSH IT INTO POSITION FOR A JUMP CONNECTION. I PUT THE CAR IN PARK AND LET THE BATTERY CHARGE UP A WHILE. ONCE THE CAR CHARGED UP ENOUGH, IT STARTED RIGHT UP. AT THIS POINT I THOUGHT I WAS IN THE CLEAR, THAT'S WHEN THE SERVICE ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT CAME ON. THE ENGINE IS RUNNING FINE, TRANSMISSION WAS FINE BEFORE THE BATTERY DIED. NOT ONLY THAT, BUT I COULD NOT MOVE THE VEHICLE. IT WAS LOCKED INTO PARK. I WAS BLOCKING THE ROAD IN MY NEIGHBORHOOD WHILE I WAS MANUALLY UNLOCKING THE GEAR SELECTOR, I FINALLY GET THE CAR TO SHIFT INTO DRIVE AND TRIED TO ACCELERATE. ONLY THE ENGINE WOULD REV, NO MOVEMENT. TRY TO REVERSE, SAME THING. AT THIS POINT I COULDN'T GET THE CAR BACK INTO PARK. I PUSH THE CAR BACK INTO THE GARAGE TO GET IT OUT OF THE WAY AND GO TO TURN IT OFF. THE RENEGADE (PUSH BUTTON START) WILL NOT LET YOU TURN THE CAR OFF IN ANY GEAR BUT PARK. IT WAS STUCK IN NEUTRAL. AFTER STRUGGLING MORE TO FORCE IT BACK INTO PARK, I FINALLY GET IT AND WAS ABLE TO TURN THE CAR OFF. I'M LUCKY IT DIDN'T GET STUCK IN D OR R IF IT STARTED WORKING! I'VE NEVER HAD SUCH AN EXPERIENCE JUMPSTARTING A CAR AND THIS IS A HUGE SAFETY CONCERN. LUCKILY I WAS STRONG ENOUGH TO PUSH THE CAR BACK OUT OF THE WAY, OTHERWISE IT WOULD BE STUCK THERE INDEFINITELY UNTIL A TOW CAME. I'VE READ NUMEROUS OTHER COMPLAINTS OF THIS IN ONLINE FORUMS. EACH ONE SAID A DEALERSHIP HAD TO RESET THE CARS COMPUTER TO MAKE IT WORK AGAIN.

WHEN DRIVING THE VEHICLE IT SHIFTS EXTREMELY HARD BETWEEN GEARS. IT WILL STALL THEN LURCH FORWARDS WHEN HITTING THE GAS PEDAL. IT VIBRATES VERY HARD WHILE IDLING (LIKE AT A STOP LIGHT) ABOUT 50% OF THE TIME. IT HAS BEEN SERVICED AT MY LOCAL JEEP DEALERSHIP WHERE THE PUSHED A SOFTWARE UPDATE. THIS HELPED, BUT DID NOT SOLVE THE ISSUES FOR A FEW WEEKS (AT MOST). IT IS NOW SCHEDULED TO BE DROPPED OFF AGAIN.

I AM CONTACTING YOU DUE TO DUE TO BAXTER SERVICE REP PAUL AT BAXTER CHRYSLER DODGE JEEP RAM DEALER REFUSAL TO REPAIR RECALLS FOR MY JEEP RENEGADE. THE RECALLS THAT GENERATE FROM MY INSURANCE COMPANY ALLSTATE ARE INDEED RECALLS MY VEHICLE NEEDS BASED ON PERFORMANCE ISSUES. HE INFORMED ME THAT THEY'RE NOT RECALLS, AND WHEN I SAID ALLSTATE MADE THEM UP, HE SAID 'YEAH'! THE INFORMATION FOR THE 4 RECALLS ARE FROM DATA.GOV. THE SERVICE DEPARTMENT AT BAXTER SAYS THEY ARE ONLY GOING TO REPAIR THE RECALL (FOR ENGINE COOLING FAN) THAT CHRYSLER WEBSITE SHOWS! PLEASE ADVISE &/OR ASSIST TO RESOLVE THIS ISSUE! I HAVE REPORTED TO THE ASSISTANT SERVICE MGR JUSTIN SUNQUIST AND BBB AS WELL. THANKS

IF YOU HAVE SMALL CHILDREN DO NOT LOAD THEM IN THIS JEEP! WHEN ACCELERATING FROM A DEAD STOP WILL STRUGGLE TO GET UP TO SPEED AND SOUNDED LIKE I WAS REAR ENDED AT A HIGH SPEED. I GOT OUT OF THE JEEP TO SEE IF SOMETHING FELL OFF. TRANSMISSION SOUNDS AND FEELS LIKE ITS SLIPPING. NOT EVERY TIME BUT IT HAPPENS SO OFTEN IT HAS MADE ME FEEL UNSAFE AND I DO NOT GO OUT OF TOWN OR LONG TRIPS OVER 45 MILES AWAY FROM HOME. . EVERY TIME I TAKE IT TO THE SHOP AND ASK WHATS GOING ON THEY SAY ITS HOW THE JEEP RENEGADE WAS MADE, ITS NORMAL FOR IT TO DO ALL THIS.

WHEN TURNING ON CAR ALL WARNING LIGHTS CAME ON AND THEN EACH ONE STARTED FLICKERING ONE BY ONE. THEN MY TRANSMISSION LIGHT AND WARNING MESSAGE CAME ON. CAR WOULD START BUT LOCKED ITSELF AND COULDN'T SHIFT GEARS . I TRIED UNLOCKING IT AND SHIFTED TO REVERSE IT WOULD NOT ACCELERATE AND WOULD GET STUCK IN THAT GEAR SO HAD TO MANUALLY UNLOCK AND SHIFT TO DRIVE AND COULDN'T ACCELERATE. COULDN'T TURNED IT OFF GEAR SHIFT WOULD LOCK ITSELF. HAPPENED WHILE HEADING BACK HOME. SO I TOOK IT TO THE DEALERSHIP AND SAW THE RECALL FOR TRANSMISSION. THEY ENDED UP DOING SOMETHING ELSE THAT I DIDN'T SAY YES TO NOW THEY ARE CHARGING ME FOR IT AND WHILE MY CAR WAS GETTING REPAIRED. THEY GAVE ME A LOANER CAR, I GET IN CAR ACCIDENT IN THEIR LOANER CAR I HAD INSURANCE BUT ONLY LIABILITY. DEALERSHIP WON'T GIVE MY CAR BACK UNTIL I PAY IN CASH A DEDUCTIBLE OF 2,500 AND PLUS REPAIRS I DIDN'T AGREE TO.

STARTING FROM A STATIONARY POSITION, THE TRANSMISSION OFTEN HAS TROUBLE GETTING INTO GEAR. IT HAPPENS GETTING INTO REVERSE OR DRIVE. WHEN I SWITCH FROM THE BREAK PEDDLE TO THE GAS PEDDLE AND GENTLY PRESS ON IT, THE TRANSMISSION OFTEN HAS TROUBLE FINDING THE GEAR. THE HAS HAPPENED WHILE DRIVING ALSO. STOPPED AT A STOP SIGN, I GENTLY PRESS THE GAS, ONLY TO FIND THAT MY CAR WILL NOT GO. IT HAS HAPPENED ON THE HIGHWAY, WHILE AT HIGHER SPEEDS, IT TRIES TO SHIFT TO A HIGHER GEAR AND IT HAS TROUBLE GETTING THERE. IT HAS HAPPENED 60-70 TIMES OVER THE LAST YEAR, BECOMING MORE FREQUENT. I HAD TROUBLE WITH THIS THE FIRST YEAR I GOT THE CAR, BUT THEY SAID IT WAS FINE. I FEEL LIKE IT'S A SAFETY RISK.

I LIVE OFF A BUSY HIGHWAY IN HOUSTON, TX. I FEEL I PLAY A GAME OF CHICKEN EACH TIME I ATTEMPT TO TURN OUT OF MY NEIGHBORHOOD IN MY JEEP RENEGADE. THE TRANSMISSION HESITATES, THE ENGINE LIGHT MAY OR MAY NOT COME ON. A HOST OF NEW ELECTRICAL MESSAGES MAY OR MANY NOT POP UP. I HAVE HAD LIGHTS STOP AND START WORKING. THE CAR CUT OFF WHEN MAKING A TURN AS THE CAR IS BURNING INSANE AMOUNTS OF OIL. IT IS NOT THE DEPENDABLE VEHICLE I HAD HOPED FOR. I UNDERSTAND SOME ISSUES HOWEVER THERE APPEARS TO BE A NEW ONE ALMOST WEEKLY. I HAVE HIRED A LAWYER TO INVESTIGATE MY CASE S THIS THE ABSOLUTE WORST VEHICLE I HAVE EVER OWNED. THE CAR JERKS LIKE SOMEONE IS SMASHING INTO THE BACK OF YOU WHEN GOING 15 MPH OR LESS. IT LOSES POWER AND HESITATES ON TAKEOFF. THE CAR SUFFERS FROM MAJOR ELECTRICAL ISSUES AND I FEEL THIS IS A CASH COW FOR THE MANUFACTURE TO KEEP OWNERS SERVING THEIR VEHICLES ON A REGULAR BASIS. SOMETHING NEEDS TO BE DONE ABOUT THIS. MANY OWNERS GIVE THE SAME COMPLAINTS AND THE SAME ISSUES, HOWEVER NO ONE SEEMS TO WANT TO LISTEN OR HOLD THE MANUFACTURE ACCOUNTABLE.