2015 Jeep Renegade

I'VE HAD SHIFTING ISSUES WITH MY VEHICLE FOR OVER 1 YEAR NOW. VEHICLE SHIFTS ROUGH AND SURGES UNEXPECTEDLY AND RANDOMLY EVERYDAY. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP MORE THAN 5 TIMES FOR THIS ISSUE WITH NO RESOLUTION AND STATEMENTS STATING THEY "CAN'T FIND ANY PROBLEMS" WITH MY TRANSMISSION. MY VEHICLE SURGES WITHOUT PRESSING THE GAS PEDAL AND ADHERES MY VEHICLE FROM BRAKING ADEQUATELY TO THE POINT WHERE I'M NERVOUS IT WILL PUSH ME INTO A STOPPING CAR IN FROM OF ME.

APPROXIMATELY ONE MONTH AFTER PURCHASING MY 2015 JEEP RENEGADE TRAILHAWK, I BEGAN HAVING TROUBLE WITH THE ELECTRICAL SYSTEM. THE BATTERY HAS DIED FOUR TIMES, THE KEY FOB(S) WORK INTERMITTENTLY, THE ENGINE HAS SHUT OFF ON ITS OWN, THE CLOCK CONTINUOUSLY RESETS THE DATE/TIME, AND THE WINDOWS HAVE STOPPED WORKING ONCE. I HAVE BEEN FORCED TO USE JEEP'S ROADSIDE ASSISTANCE TWICE DUE TO DEAD BATTERIES. THIS WEEKEND, THE HEATER STOPPED WORKING AND IT DOES NOT TURN ON. THESE CONTINUOUS PROBLEMS SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. ADDITIONALLY, IT PRESENTS A SIGNIFICANT SAFETY CONCERN FOR MY FAMILY; WINTER IS UPON US AND MY WIFE UTILIZES THIS VEHICLE TO TRANSPORT OUR TWO CHILDREN, WHOM ARE EACH UNDER THE AGE OF THREE YEARS OLD. THE THOUGHT OF THEM BEING STRANDED WITH NO HEATER DUE TO CONTINUOUS ELECTRICAL ISSUES IS UNNERVING. I INITIALLY CONSIDERED THIS TO BE AN ISOLATED INCIDENT; HOWEVER, I'VE ASKED TWO ADDITIONAL 2015 JEEP RENEGADE OWNERS IF THEY HAVE ENCOUNTERED ANY SIMILAR INSTANCES - BOTH HAVE RETURNED THEIR RENEGADE TO THE DEALERSHIP FOR SERVICING DUE TO ELECTRICAL ISSUES. THE DEALERSHIP INFORMED THEM THE VEHICLE SIMPLY NEEDED A SOFTWARE UPDATE. THIS IS NOT A SATISFACTORY RESPONSE!

CASE #: [XXX] VIN: [XXX] VEHICLE DESCRIPTION: CHRYSLER ASPEN LIMITED 4X2 SPORT UTILITY 4-DOOR GOOD MORNING - I DROPPED MY CAR OFF TO BE SERVICED YESTERDAY FOR THE CLAIM AS ADVISED AFTER WORK YESTERDAY. I WAS GIVEN A JEEP RENEGADE AS A LOANER. WHY WAS I NOT ABLE TO GET THE KEY OUT OF THE IGNITION LAST NIGHT. AFTER TRYING SEVERAL TIMES AND AFTER SPEAKING WITH CHRYSLER SALES REP [XXX] WHO WAS VERY HELPFUL. HE ADVISED IF THE CAR WAS IN A SAFE PLACE TO LEAVE THE WINDOW DOWN. THE CAR WAS IN MY GARAGE. I DROVE IT BACK TO THE STATELINE CHRYSLER AND AFTER EXPLAINING THE SITUATION, AND AFTER DOUBLE CHECKING THE SITUATION, QUAN OR QUAL W/ STATELINE CHRYSLER NOT [XXX] WERE ABLE TO GET THE KEY OUT OF THE IGNITION EITHER. I WAS AN HOUR AN A HALF LATE FOR WORK DUE TO THIS SITUATION. I DID NOT WANT TO KEEP A CAR AND BE STUCK ANY LONGER WITH THIS SITUATION. I WAS ADVISED BY THE STATELINE REP THAT CUSTOMERS HAVE CALLED WITH COMPLAINTS THAT THEY ARE UNABLE TO GET THE KEY OUT OF THE IGNITION. THIS WAS ONLY A LOANER CAR FOR ME ...ANOTHER CHRYSLER ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SALESMAN SAID THEY COULD MAKE IT LIKE THE ONE WE WANTED (WE PICKED BY COLOR) BUT THEY WOULD HAVE TO ADD REMOTE START AND HEATED SEATS. WE PICKED IT UP NOTICING THEY BUTCHERED THE SEAT PUTTING IN HEATED SEATS. WE GET HOME WITH IT AND SHUT IT OFF MIND YOU THIS IS BRAND NEW, TO WAKE UP IN THE MIDDLE OF THE NIGHT CAUSE I HEAR A CAR RUNNING IN THE GARAGE ITS THE JEEP. THEY TELL ME THE REMOTE START DOES IT IF BATTERY IS LOW. SO I START PARKING IT OUTSIDE AS NOT TO DIE FROM CARBON MONOXIDE POISONING TO FIND IT OUTSIDE RUNNING EVERY NIGHT. AT 1200 MILES THE REAR END STARTS GROWLING AND TRANSMISSION WON'T SHIFT AND IT RANDOMLY SHUTS OFF GOING DOWN THE HIGHWAY. ITS THE REMOTE STARTER THEY SAY SO THEY REMOVE IT. THEY GAVE IT BACK TO ME WITH MY MONEY BACK. DOES IT AGAIN 3 MORE TIMES AND TOOK IT IN 3 MORE TIMES FOR SHUTTING OFF ON HIGHWAY, REAR END GROWLING STILL AND TRANSMISSION NOT SHIFTING. GET IT BACK WE COULDN'T FIND ANYTHING WRONG WITH IT BUT WE DID UPDATES TO THE COMPUTER AND TRANSMISSION. NEXT DAY RADIO STARTS CHANGING STATIONS ON ITS OWN AS I RECORD IT WITH MY PHONE, LIGHTS GOING OFF AND ON, WINDOWS NOT WORKING AND STILL NOT SHIFTING. THEY REPLACED REAR END PIG, RADIO, WIRING HARNESS AS THEY SAID THE GUY BENT A PIN INSTALLING REMOTE STARTER. THEN AT 17,000 MILES REAR END AND TRANSMISSION START DOING IT AGAIN AND THE SHORTING COMES BACK, NEW REAR PINION AT ANOTHER DEALERSHIP, NEW RADIO AGAIN AS THE OTHER ONE SHORTED OUT, TRANSMISSION STILL NOT SHIFTING. FILED FOR LEMON LAW CHRYSLER COMES BACK WITH THE CAR IS FINE ITS DUE TO THE AFTER MARKET EQUIPMENT I HAD INSTALLED. YOUR DEALER SHIP IS WHO HAD IT INSTALLED BRAND NEW VEHICLE. STILL HAVE PROBLEMS WITH TRANSMISSION NOT SHIFTING OR TAKING OFF WHEN PUSHING GAS PEDAL. STUCK WITH THIS JUNK CAUSE THEY WON'T TAKE IT BACK. CALLED LAWYERS AND THEY SAID LOVE TO HELP BUT THAT WAS A ONE AND DONE DEAL. NEVER BUY CHRYSLER AGAIN.

I HAVE OWNED THIS 2015 JEEP RENEGADE 4WD FOR JUST OVER ONE YEAR. DURING THIS TIME FRAME, THE BATTERY HAS DIED THREE TIMES; ONCE LEAVING MY FAMILY STRANDED 40+ MILES FROM OUR HOME. THE KEY FOBS CONTINUOUSLY FAIL TO WORK. MEANING, YOU ARE STUCK MANUALLY UNLOCKING EACH DOOR... AND WHEN THE KEY FOB IS NOT WORKING, NEITHER DOES THE ELECTRIC SWITCH ON EITHER OF THE FOUR DOOR PANELS. OBVIOUSLY SEVERAL YEARS BACK, MOST VEHICLES HAD MANUAL LOCKS AND WINDOWS... BUT THIS IS 2016 AND A VEHICLE THAT IS ONLY ONE YEAR OLD WITH UNDER 10,000 MILES. FOR A BATTERY TO DIE THREE TIMES AND THE KEY FOBS TO CONTINUOUSLY FAIL, THERE IS AN OBVIOUS ELECTRICAL ISSUE WITH THE JEEP RENEGADE. THERE IS NOTHING WORSE THAN BEING STRANDED...AND FROM A SAFETY ASPECT, A KEY FOB SHOULD BE FAR MORE RELIABLE THAN WHAT JEEP OFFERS.

TODAY,WHILE PULLING OUT ONTO THE HIGHWAY MY CAR WOULD NOT ACCELERATE PROPERLY ALMOST CAUSING A VERY SEVERE ACCIDENT WITH MY 8 WEEK OLD BABY IN THE CAR. WE CONTINUED TO TRY AND DRIVE SO WE WOULDN'T BE STUCK IN THE MIDDLE OF THE HIGHWAY BUT THE JEEP WENT 35 TO 40 MILES AN HOUR ALL THE WAY HOME. THIS WAS NOT THE FIRST INCIDENT WITH THIS CAR BUT THE FIRST AS SEVERE AS THIS. A FEW DAYS AFTER I BOUGHT THE CAR IT WOULD SHIFT HARD WHEN PUT INTO REVERSE, IT FELT AS IF SOMEONE HIT ME FROM BEHIND. THIS IS A BRAND NEW VEHICLE, MY ONLY VEHICLE, AND I AM SCARED TO TAKE MY BABY ANYWHERE. THIS WAS A VERY SCARY INCIDENT ESPECIALLY WITH A NEWBORN. JEEP NOT ONLY PUT MY LIFE AT JEOPARDY BUT MORE IMPORTANTLY A BABY'S LIFE!

I'VE FILED A COMPLAINT BEFORE AND THE ISSUE HAS HAPPENED AGAIN. I WAS LEFT STRANDED, AN HOUR AND A HALF FROM HOME BY MY JEEP RENEGADE. THE KEYLESS ENTRY SYSTEM DECIDES TO STOP WORKING OUT OF THE BLUE AND THEN THERE IS NO WAY TO START THE CAR. JUMPING IT DOESN'T HELP AND IT'S A MAJOR GLITCH IN THE SYSTEM. THE DEALER "FIXED" THIS ISSUE LAST WEEK BY REPLACING A FAULTY GROUND AND THEY SAID THAT WAS WHAT WAS CAUSING IT. THREE DAYS LATER, I'M IN THE SAME PREDICAMENT THAT I WAS IN BEFORE. THIS CAR IS NO LONGER SAFE TO DRIVE AND NO ONE HAS BEEN PROACTIVE IN TAKING CARE OF THIS. I DON'T KNOW WHAT ELSE TO DO.

I PURCHASED THE FIRST MODEL OF THE JEEP RENEGADE IN MAY 2015. IT HAS REMOTE KEYLESS ENTRY. IN THE PAST YEAR, THE KEYLESS ENTRY HAS STOPPED WORKING 7 TIMES. IT HAD TO BE TOWED TO THE DEALER 4 TIMES. THERE IS NO WAY TO START THE CAR, EVEN WHEN YOU TAKE THE METAL PART OF THE KEY AND TOUCH IT TO THE START BUTTON. I'VE BEEN STRANDED WITHOUT A VEHICLE EACH TIME. JEEP SAYS THEY'VE NEVER SEEN THIS HAPPEN BEFORE BUT I'VE READ MULTIPLE JEEP FORUMS STATING THAT THIS IS A KNOWN PROBLEM. FOR A BRAND NEW CAR, THIS IS A MAJOR DEFECT. THE SECOND TO LAST TIME IT WAS BROUGHT TO THE DEALER, THEY SWITCHED THE BATTERY AND SAID THAT WOULD FIX IT. TWO MONTHS LATER, THE SAME PROBLEM CAME BACK. THEY DON'T KNOW HOW TO FIX THIS ISSUE AND MY CAR IS UNSAFE TO DRIVE FOR FEAR THAT I COULD BE STUCK SOMEWHERE WITHOUT CELL SERVICE. EACH TIME THIS HAPPENS, THE CAR IS PARKED AND OFF. I NEVER KNOW WHEN THE ISSUE IS GOING TO OCCUR, IT HAPPENED TWICE LAST WEEK AND THE FIRST TIME IT GOT TOWED TO THE DEALER. BY THE TIME IT GOT THERE, THE DEALER SAID THERE WAS NO ISSUE STARTING THE CAR AND THEY COULDN'T REPLICATE THE PROBLEM SO THERE WAS NO FIX.

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL, RADIO, AND HEADLIGHTS FAILED. THE DEALER DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

I HAVE HAD A "SERVICE IN 30 DAYS, I'M NOW ON 6 DAYS" AND I HAVE BEEN TO 2 DIFFERENT DEALERS TO HAVE THE SERVICE MESSAGE REMOVED FROM WHEN I START THE JEEP BUT THE MESSAGE NEVER GOES AWAY, I HAVE HAD THE SERVICE DONE TWICE NOW TO GET THE MESSAGE TO GO AWAY BUT IT NEVER DOES, THE DATE JUST GOES DOWN AND I HAVE NO WAY TO REMOVE THE MESSAGE, AND APPARENTLY DEALERS CAN'T EITHER, WHAT HAPPENS WHEN I HIT DAY 1 OR BEYOND? WHEN WILL I KNOW MY VEHICLE NEEDS SERVICE NEXT IF THE LIGHT NEVER TURN OFF TO BEGIN WITH ON A NEW VEHICLE?