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2014 Jeep Patriot

Owner reports · Recalls · Investigations

More warning signs than most Patriot years

Owner complaints for the 2014 Jeep Patriot are substantially higher than the model-year median of 188.

About this comparison →

When problems were reported

Mileage at the reported incident

374 reports with mileage · 174 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 156 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 149 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports7 fire reports32 injury reports

Power Train complaints

70 reports
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86,500 miles · Jul 3, 2017
Power Train

ON NUMEROUS OCCASIONS, THE TRANSMISSION WILL OVERHEAT, INDICATED BY A HIGH PITCH WINE AND THEN A WARNING LIGHT WHILE AT FREEWAY SPEED. ON MY VEHICLE IT DOES NOT SEEM TO MATTER WHAT THE AMBIENT TEMPERATURE IS. THIS THEN INVOLVES ME SITTING AT THE SIDE OF THE HIGHWAY, WHICH IS A HUGE SAFETY CONCERN. DEALERS DO NOT OR WILL NOT S…

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ON NUMEROUS OCCASIONS, THE TRANSMISSION WILL OVERHEAT, INDICATED BY A HIGH PITCH WINE AND THEN A WARNING LIGHT WHILE AT FREEWAY SPEED. ON MY VEHICLE IT DOES NOT SEEM TO MATTER WHAT THE AMBIENT TEMPERATURE IS. THIS THEN INVOLVES ME SITTING AT THE SIDE OF THE HIGHWAY, WHICH IS A HUGE SAFETY CONCERN. DEALERS DO NOT OR WILL NOT SAY THERE IS A PROBLEM AFTER CHECKING THE DIAGNOSTICS, WHEN IT IS PLAINLY EVIDENT BASED ON A WEALTH OF INTERNET SITES TIS IS A COMMON PROBLEM WITH THE CVT TRANSMISSION, PARTICULARLY IN A JEEP PATRIOT. THIS ISSUE IS HAPPENING WITH MORE FREQUENT OCCURRENCES AS TIME GOES ON. MY ISSUES STARTED AT 2500 MILES, I AM AT 86,500 NOW. I CAN SAY THAT THE ISSUE HAS NEVER STARTED WHILE DRIVING ON CITY STREETS, ONLY HAPPENS AT 60+ WITH AS LOW AS 2500 RPM INDICATED ON THE TACHOMETER.

NHTSA ODI #11002749

35,000 miles · Jun 19, 2017
Power Train

AFTER DRIVING ON THE HIGHWAY FOR ABOUT 2-3 HOURS, THE TRANSMISSION OVERHEATS AND THE CAR SPEED IS FORCED DOWN TO ABOUT 35-40 MPH. THIS IS VERY DANGEROUS WHEN VEHICLES ARE TRAVELING BEHIND ME AND THE CAR IS EFFECTIVELY SLAMMING ON THE BRAKES. WHILE THE VEHICLE MAY BE OPERATING AS DESIGNED WHEN THE TRANSMISSION OVERHEATS, IT SHO…

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AFTER DRIVING ON THE HIGHWAY FOR ABOUT 2-3 HOURS, THE TRANSMISSION OVERHEATS AND THE CAR SPEED IS FORCED DOWN TO ABOUT 35-40 MPH. THIS IS VERY DANGEROUS WHEN VEHICLES ARE TRAVELING BEHIND ME AND THE CAR IS EFFECTIVELY SLAMMING ON THE BRAKES. WHILE THE VEHICLE MAY BE OPERATING AS DESIGNED WHEN THE TRANSMISSION OVERHEATS, IT SHOULDN'T OVERHEAT AFTER 2-3 HOURS OF HIGHWAY DRIVING. I AM NOT HAULING HEAVY CARGO OR EXCEEDING THE POSTED SPEED LIMITS.

NHTSA ODI #10995825

30,000 miles · Apr 18, 2017
EnginePower Train

MY JEEP OVERHEATS REGULARLY, NO TOWING JUST REGULAR COLORADO HWY DRIVING, MAKES HIGH PITCHED WHINING SOUNDS, AND LOSES POWER. I HAVE TO PULL OVER AND WAIT FOR THE LIGHT TO GO OFF, RESUME DRIVING, AND PULL OVER AGAIN WHEN THE LIGHT COMES ON. OVER AND OVER THIS HAPPENS. DEALERSHIP SAYS NO ERROR CODE ON THE ENGINE AND THERE IS NOTH…

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MY JEEP OVERHEATS REGULARLY, NO TOWING JUST REGULAR COLORADO HWY DRIVING, MAKES HIGH PITCHED WHINING SOUNDS, AND LOSES POWER. I HAVE TO PULL OVER AND WAIT FOR THE LIGHT TO GO OFF, RESUME DRIVING, AND PULL OVER AGAIN WHEN THE LIGHT COMES ON. OVER AND OVER THIS HAPPENS. DEALERSHIP SAYS NO ERROR CODE ON THE ENGINE AND THERE IS NOTHING THEY CAN DO.

NHTSA ODI #10979147

30,000 miles · Sep 17, 2016
Power Train

I WAS DRIVING DOWN THE INTERSTATE AND MY TRANSMISSION OVERHEAT LIGHT CAME ON, WITHOUT WARNING, THE JEEP SLOWED TO 40. VERY DANGEROUS ON THE INTERSTATE WHERE THE SPEED LIMIT IS 75. LUCKILY I WAS IN THE RIGHT LANE AND PULLED OVER. I COULD HAVE BEEN REAR ENDED AND KILLED. THIS IS VERY DANGEROUS!!! DEALER SAID SINCE THERE WERE N…

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I WAS DRIVING DOWN THE INTERSTATE AND MY TRANSMISSION OVERHEAT LIGHT CAME ON, WITHOUT WARNING, THE JEEP SLOWED TO 40. VERY DANGEROUS ON THE INTERSTATE WHERE THE SPEED LIMIT IS 75. LUCKILY I WAS IN THE RIGHT LANE AND PULLED OVER. I COULD HAVE BEEN REAR ENDED AND KILLED. THIS IS VERY DANGEROUS!!! DEALER SAID SINCE THERE WERE NOT ANY CODES SHOWING, THEY COULD NOT FIX IT.

NHTSA ODI #10907359

80,000 miles · Aug 25, 2016
Power Train

I HAVE HAD THIS VEHICLE FOR 2 1/2 YEARS. IN THOSE INITIAL 2 YEARS, I WORKED FOR A CHRYSLER DEALER BUT HAD TO TRAVEL 50 MILES ONE WAY TO WORK, SO I PUT 100 MILES A DAY ON MY VEHICLE JUST TO WORK AND BACK. RECENTLY I HAD THE PCM REPLACED TWICE WHICH NEVER FIXED THE ISSUE, ONLY TO NEED A NEW GROUND WIRE. THE VEHICLE HAS WORKED FINE…

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I HAVE HAD THIS VEHICLE FOR 2 1/2 YEARS. IN THOSE INITIAL 2 YEARS, I WORKED FOR A CHRYSLER DEALER BUT HAD TO TRAVEL 50 MILES ONE WAY TO WORK, SO I PUT 100 MILES A DAY ON MY VEHICLE JUST TO WORK AND BACK. RECENTLY I HAD THE PCM REPLACED TWICE WHICH NEVER FIXED THE ISSUE, ONLY TO NEED A NEW GROUND WIRE. THE VEHICLE HAS WORKED FINE FOR A MONTH, UNTIL NOW. NOW, I HAVE A CRACKED MANIFOLD. THE DEALER IS UNABLE TO DO ANYTHING TO HELP TAKE CARE OF THIS ISSUE AND WHEN I SPOKE WITH CHRYSLER THEY INFORMED ME THAT THEY CAN NOT TAKE CARE OF IT EITHER. THEY'RE REASON IS THAT THE MANIFOLD CRACKED BECAUSE OF THE MILEAGE ON THE VEHICLE. THE MILEAGE IS HIGH BECAUSE I WORKED FOR A CHRYSLER DEALER WHICH WAS 50 MILES AWAY!!!! I AM APPALLED AT THE FACT THAT NO ONE WANTS TO TAKE CARE OF AN ISSUE THAT A 2 YEAR OLD VEHICLE SHOULD NOT HAVE. I WILL NEVER BUY FROM CHRYSLER AGAIN AND I WOULD NOT RECOMMEND THEM TO ANYONE!!

NHTSA ODI #10898439

79,236 miles · Aug 12, 2016
Power Train

I WENT TO GET GAS ONE MORNING, AFTER FILLING UP, I TRIED TO START MY JEEP AGAIN. THE ENTIRE ELECTRICAL SYSTEM WENT HAYWIRE, LIGHTS, RADIO AND THE WIPERS CAME ON AND OFF. THE FUEL GAUGE AND THERMOSTAT JUMPED UP AND DOWN, AND THE CAR WOULD NOT START. THE DEALERSHIP SAYS IT IS A BAD TIPM AND WILL COST ME $1,100 TO REPLACE. I'VE …

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I WENT TO GET GAS ONE MORNING, AFTER FILLING UP, I TRIED TO START MY JEEP AGAIN. THE ENTIRE ELECTRICAL SYSTEM WENT HAYWIRE, LIGHTS, RADIO AND THE WIPERS CAME ON AND OFF. THE FUEL GAUGE AND THERMOSTAT JUMPED UP AND DOWN, AND THE CAR WOULD NOT START. THE DEALERSHIP SAYS IT IS A BAD TIPM AND WILL COST ME $1,100 TO REPLACE. I'VE READ NUMEROUS OTHER COMPLAINTS, YET CHRYSLER SAYS THERE IS NO RECALL.

NHTSA ODI #10895459

53,000 miles · Aug 1, 2016
Power Train

WHILE DRIVING ON HIGHWAYS ANY TIME OVER 60 MPH, THE JEEP LOSES POWER AND THE TRANSMISSION OVERHEATING LIGHT COMES ON. I HAVE TO PULL OVER, WAIT FOR IT TO COOL, BEFORE I CAN DRIVE AGAIN. IT HAPPENED AGAIN YESTERDAY. I WAS DRIVING AT 65 MPH ON ROUTE 95. THE TRANSMISSION LIGHT CAME ON AND THE CAR DROPPED TO 30 MPH. I HAD MY WIFE, …

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WHILE DRIVING ON HIGHWAYS ANY TIME OVER 60 MPH, THE JEEP LOSES POWER AND THE TRANSMISSION OVERHEATING LIGHT COMES ON. I HAVE TO PULL OVER, WAIT FOR IT TO COOL, BEFORE I CAN DRIVE AGAIN. IT HAPPENED AGAIN YESTERDAY. I WAS DRIVING AT 65 MPH ON ROUTE 95. THE TRANSMISSION LIGHT CAME ON AND THE CAR DROPPED TO 30 MPH. I HAD MY WIFE, MY DOG AND MY BABY IN THE CAR AND IT WAS NOT OVERLOADED. I WAS NOT TOWING ANYTHING. IN THE PAST, I REPORTED IT TO MY DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS IS EXTREMELY DANGEROUS. I AM AFRAID TO ATTEMPT TRAVEL WITH MY FAMILY IN THE CAR. I JUST GOT TRANSFERRED TO CAMP LEJEUNE AND NEED TO FIND A REPUTABLE DEALER WHERE THIS ISSUE CAN BE ADDRESSED. I ONLY HAVE 53,000 MILES ON THIS CAR AND IT HAS HAD MORE PROBLEMS THAN YOU COULD IMAGINE. LEMON

NHTSA ODI #10891969

43,000 miles · Jul 4, 2016
EnginePower Train

THIS VEHICLE IS NOT ON THE RECALL FROM DECEMBER 2014, HOWEVER IS PRESENTING WITH THE SAME AS LISTED PROBLEMS. IT STALLS WHEN DRIVING OVER 65 MILES AN HOUR A LIGHT COMES ON AND THEN AFTER CAR SITS 20 MIN IT WILL START UP AGAIN. I DRIVE A LOT AND HAVE A FAMIL.. THIS IS TERRIBLY DANGEROUS. IT HAS HAPPENED 2 TO 3 TIMES IN THE PAS…

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THIS VEHICLE IS NOT ON THE RECALL FROM DECEMBER 2014, HOWEVER IS PRESENTING WITH THE SAME AS LISTED PROBLEMS. IT STALLS WHEN DRIVING OVER 65 MILES AN HOUR A LIGHT COMES ON AND THEN AFTER CAR SITS 20 MIN IT WILL START UP AGAIN. I DRIVE A LOT AND HAVE A FAMIL.. THIS IS TERRIBLY DANGEROUS. IT HAS HAPPENED 2 TO 3 TIMES IN THE PAST COUPLE OF WEEKS

NHTSA ODI #10882464

22,000 miles · Jun 29, 2016
Power Train

CVT TRANSMISSION OVERHEATS CAUSING CAR TO LOSE POWER. VERY DANGEROUS WHEN DRIVING AT HIGHWAY SPEEDS

NHTSA ODI #10881623

37,000 miles · May 23, 2016
Electrical SystemPower TrainService Brakes

SINCE DAY ONE OF PURCHASING THE PATRIOT MY VEHICLE HAS HAD NON-STOP ISSUES, MORE RECENTLY ALMOST RESULTING IN THE DRIVER AND PASSENGER BEING INVOLVED IN AN ACCIDENT WITH AN 18 WHEELER AFTER THE VEHICLE WENT FROM 80MPH TO 40MPH IN LESS THAN 5 MINUTES, TRANSMISSION FLUID LIGHT CAME ON AND RPMS STAYED AT 4200. THE CAR MADE A RIDI…

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SINCE DAY ONE OF PURCHASING THE PATRIOT MY VEHICLE HAS HAD NON-STOP ISSUES, MORE RECENTLY ALMOST RESULTING IN THE DRIVER AND PASSENGER BEING INVOLVED IN AN ACCIDENT WITH AN 18 WHEELER AFTER THE VEHICLE WENT FROM 80MPH TO 40MPH IN LESS THAN 5 MINUTES, TRANSMISSION FLUID LIGHT CAME ON AND RPMS STAYED AT 4200. THE CAR MADE A RIDICULOUS SCREAMING NOISE AND THIS WAS AFTER THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS (THIRD TIME BRINGING IT IN FOR THE ABOVE PROBLEM) AND NOW IT IS AT THE DEALERSHIP AGAIN WHERE I AM BEING TOLD THERE ISN'T ANYTHING THEY CAN DO. THE VEHICLE HAS HAD NEW STRUTS (COMPLAINED ABOUT A CLUNKING NOISE WHEN TURNING LEFT AND SHOCKINGLY THEY COULDN'T REPLICATE THE PROBLEM UNTIL THE THIRD TIME BRINGING IT IN), NEW BRAKE SENSOR SWITCH AFTER THEY ALSO FOUND THE MASTER WAS LEAKING INTO THE BOOSTER AND THEN THEY FOUND THE SENSOR SWITCH BAD -THAT WAS OCTOBER OF 2015, APRIL 23RD 2016 THEY SAID THAT HAD TO BE REPLACED AND THAT WAS WHAT WAS CAUSING THE TRANSMISSION ISSUE - I MAY BE A GIRL BUT I"M NOT STUPID (THAT WAS THE SECOND TIME I BROUGHT IT IN FOR THE TRANS. ISSUE). IT'S HAD A NEW RADIO AND TELEMATIC MODULES 5 TIMES, NEW ANTENNA, NEW TIRE SENSORS, MOLDING, DOOR PANEL, ETC. THIS CAR WAS TOO EXPENSIVE TO HAVE THESE ISSUES AND JEEP/CHRYSLER GROUP ARE TELLING ME THAT THE TRANSMISSION IS OBVIOUSLY OVER HEATING GOING INTO "LIMP" MODE RESULTING IN THE VEHICLE STAYING IN 4TH GEAR AND LOOSING SPEED - THIS VEHICLE IS A COFFIN ON WHEELS AND I WAS TOLD THIS WAS RELIABLE. WE HAVE EVERYTHING ON VIDEO THAT HAPPENED AFTER PICKING UP THE CAR FROM THE DEALERSHIP ON MAY 21, 2016 AND AFTER TAKING IT FOR A DRIVE TO ASSURE THE PROBLEM WAS GONE (AGAIN THIRD TIME IT WAS BROUGHT IN). THE SERVICE MANAGER TOLD ME THAT THE COMPUTER RESETS LIKE A LAPTOP WHICH IS WHY THE ERROR CODES GO AWAY AND IS CONTINUING TO FEED US LIES EVEN WITH EVIDENCE IN HAND. MY VEHICLE TERRIFIES ME NOW.

NHTSA ODI #10870359

Official recalls

2

16V668000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 15, 2016

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence & remedy

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Additional source detail variants (3)

Seat Belts:pretensioner

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

13V552000 · Engine

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.

Consequence & remedy

Consequence: If the engine stalls while driving it may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the engine balance shaft module, free of charge. The recall began on December 24, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

PE19014 · Active Head Rest Inadvertent Deployment

Opened Sep 9, 2019 · Closed Feb 25, 2026

Status: closed (inferred from source dates) · Seats; Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.