2009 Jeep Patriot

THE SUBFRAME ON THIS VEHICLE IS RUSTED THROUGH THIS SEEMS TO BE A PROBLEM ON SEVERAL CHRYSLER PRODUCT'S DEALERSHIP SAID IT NEEDS REPLACED BUT CHRYSLER WILL NOT COVER ANY PORTION OF THE COST THIS IS A OBVIOUS SAFETY DEFECT WITH THEIR PRODUCT AND SHOULD BE TAKEN CARE OF MY MECHANIC SAID WHEN THIS BREAKS APART I WILL LOOSE CONTROL OF STEERING READING ON SEVERAL FORUMS THIS IS A WIDE SPREAD PROBLEM WITH THEIR VEHICLES A SEVEN YEAR OLD VEHICLE SHOULD NOT HAVE MAJOR STRUCTURAL ISSUES CONTACTING CHRYSLER CUSTOMER ASSIST WAS NO HELP THEY SAID THEY WOULD NOT HELP WITH THE COST EVEN AFTER A CHRYSLER DEALERSHIP SAID IT WAS ROTTED OUT AND NEEDS REPLACED BEFORE IT BREAKS AND CAUSE'S AN ACCIDENT I HAD READ THAT THEY EXTENDED THE WARRANTY ON THE 07 MODEL YEARS BECAUSE OF THIS MAJOR DEFECT NOW THEY NEED TO STEP UP AND INCLUDE THE LATER MODEL YEARS I WOULD ENCOURAGE ANYONE LOOKING AT A CHRYSLER PRODUCT TO DO YOUR RESEARCH BEFORE BUYING

PART INVOLVED IS THE CROSSMEMBER (K-FRAME) P/N 68211659AA. A/C CONDENSATE DRAIN IS DIRECTLY OVER THE K-FRAME (ENGINE CRADLE). THE K-FRAME IS PERPETUALLY WET AND THEREFORE CORRODES. IT IS CLEARLY A DESIGN FLAW THAT CREATES A SIGNIFICANT RISK OF CATASTROPHIC FAILURE. IF THE K-FRAME FAILS AT HIGHWAY SPEED IN TRAFFIC THEN THERE IS LIKELIHOOD OF DEATH OR SEVERE INJURY. JEEP ADMITS TO A PROBLEM WITH THE K-FRAME IN THE 2007 MODEL YEAR AND EXTENDED THE WARRANTY TO COVER THIS DEFECT. TODAY I CALLED JEEP AND THEY REFUSED TO EVEN INVESTIGATE THE ISSUE. THEY ASKED FOR MY VIN AND TOLD ME IT WAS OUT OF WARRANTY. NO INTEREST AT ALL IN EVEN RECEIVING PHOTOS OF THE DEFECTIVE PART. MY LOCAL DEALER HAD THREE OF THESE $634 PARTS IN INVENTORY... THEY MUST GO THROUGH A LOT OF THEM. THE ONLY CONCLUSION I CAN MAKE IS THAT JEEP SEES THIS DEFECT AS AN OPPORTUNITY TO CASH IN -- TO HECK WITH THE LIVES IT ENDANGERS. I OFFERED TO BRING THE JEEP PATRIOT DIRECTLY TO THEIR ENGINEERING CENTER IN AUBURN HILLS, MICHIGAN SO THAT THEIR ENGINEERS COULD SEE FOR THEMSELVES. THE ANSWER: NOT INTERESTED.

IN APRIL 2016 THIS 2009 JEEP PATROIT FAILED THE ANNUAL NEW YORK STATE SAFETY INSPECTION DUE TO A SEVERELY RUSTED, UNSAFE FRAME CROSSMEMBER UNDER THE ENGINE. THE OWNER IS AWARE THAT CHRYSLER/JEEP RECOGNIZES THIS SAFETY PROBLEM AND IN JULY 2014 ISSUED AN EXTENDED WARRANTY (X58) TO COVER REPAIRS TO 2007 JEEP PATROITS AND OTHERS. THIS SUBJECT VEHICLE HAS THE EXACT SAME CORROSION ISSUE BUT IS NOT RECOGNIZED BY JEEP AS BEING PART OF THE WARRANTED POPULATION. THE JEEP CUSTOMER SERVICE REPRESENTATIVES FAIL TO PROVIDE A CREDITABLE EXPLANATION FOR WHY A WARRANTY CANNOT BE EXTENDED TO ANY VEHICLE THAT MANIFESTS THE PROBLEM THEY HAVE ALREADY ADDRESSED. THIS OWNER ARGUES THAT JEEP SHOULD PROVIDE FOR THIS REPAIR FROM STANDPOINTS OF ETHICS, CREDITABLY, SAFETY, PRECEDENT, AND PROMOTION OF FUTURE CUSTOMER LOYALTY. THIS ISSUE HAS BEEN DISCUSSED WITH JEEP CUSTOMER AGENTS (1-877-426-5337) AND IS ASSIGNED CASE #29134626. CONFORMATION OF THE CITED DEFECT CAN BE VERIFIED BY THE SERVICING DEALER: DUROCHER CHRYSLER SALES, PLATTSBURG, NY, 1-888-635-4599.

I PURCHASED A 2009 JEEP PATRIOT IN 2012. MY SUNROOF AND DOME LIGHTS HAVE BEEN LEAKING/POURING WATER INTO MY CAR, DESPITE PAYING TO HAVE THE JEEP DEALERS "BLOW OUT" THE NOW "TOO CORRODED TUBES" MORE THAN 4-5 TIMES IN THE PAST THREE YEARS. I'M TIRED OF DEALING WITH THE SUBSEQUENT MOLD AND DANGEROUS ELECTRICAL ISSUES ASSOCIATED WITH THE LEAKS; NOT TO MENTION THE AWFUL SMELL AND UNSIGHTLY STAINS. I ALMOST VEERED OFF THE ROAD WHEN THE STREAM STARTED POURING OUT OF MY DOME-LIGHT AND NEARLY ZAPPED MY HAND WHEN TRYING TO WIPE OFF/BLOCK THE RADIO, IN THE MIDST OF THE LEAK RIGHT BEFORE THE RADIO SHORTED OUT, WHILE DRIVING/TURNING DOWN A CITY STREET. WHEN I BRAKED TO PULL OVER, EVEN MORE WATER CAME POURING THROUGH MY LIGHT AND ONTO THE SHIFTING AREA, AIR VENTS, AND IGNITION. I QUICKLY JUMPED OUT OF THE CAR AND GRABBED CLOTHING AND TOWELS FROM MY TRUNK (WHICH I LUCKILY HAPPENED TO HAVE THAT DAY) AND BEGAN PRESSING THE MATERIALS TO THE DOME-LIGHTS. WHILE DOING SO, I FELT TAPPING ON MY SHOULDER AND LOOKED UP TO SEE THAT MY ENTIRE ROOF SURROUNDING THE SUNROOF WAS SOAKED AND DRIPPING ONTO ME AND MY SEATS. ALSO, THE BACK DOME-LIGHT WAS LEAKING ONTO MY BACK SEATS.... THIS WAS ALL ON THE WAY TO WORK, DURING THE BUSY TRAFFIC HOURS OF THE MORNING, AND THE LEAKS DID NOT CEASE DURING MY 40 MINUTE, HIGHWAY DRIVE TO WORK. I HAD TO COVER ALL OF MY SEATS AND ESSENTIALLY THE ENTIRE FRONT CONSOLE AND DASHBOARD, WITH TRASH BAGS AND CLOTHES TO PROTECT THE INTERIOR OF MY CAR WHILE IN MY OFFICE BUILDING. THE LEAKS SUBSIDED BY THE TIME I WAS DONE WORKING, BUT THE INTERIOR OF MY CAR WAS SOAKED AND THE RADIO AND LIGHTS DID NOT TURN BACK ON FOR HOURS. THERE IS NOW MOLD IN BOTH SETS OF DOME-LIGHTS. THIS IS NOT THE FIRST TIME THESE LEAKS HAVE A OCCURRED, OBVIOUSLY, BUT IT WAS CERTAINLY A DANGEROUS EXPERIENCE NONETHELESS.

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT THERE WAS A PREMATURE EXTENSIVE RUST AND CORROSION ON THE FRONT AND REAR FRAME AND SUB-FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT AND REAR FRAME NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR STATE INSPECTION, IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. IN ADDITION, WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS ALSO CORRODED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,636.

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE BEING SERVICED FOR THE BRAKES AND ROTORS, THE INDEPENDENT MECHANIC DETERMINED THAT THE CRADLE, BOLT JOINTS, AND TIE RODS WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR REPAIR, IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT DISCOVERED THAT THE CROSS MEMBER WAS CORRODED AND DETERIORATED TO THE POINT THAT IT MAY FRACTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CROSS MEMBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 7/1/15*CN UPDATED 8/12/2015 *JS