NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
80 reportsClear category filter100,000 miles · Jun 3, 2013
Visibility
AS I WAS DRIVING DOWN THE ROAD MY WINDOW JUST DROPPED INTO THE DOOR. I WAS DRIVING MY FOSTER DOG TO ADOPTIONS. WHEN I PULLED OVER TO SEE WHAT HAPPENED HE JUMPED OUT IF THE OPEN WINDOW. SINCE THEN THE ONLY WINDOW THAT WORKS IS THE DRIVER SIDE. APPARENTLY THIS IS AN ISSUE WITH THE LIBERTY. I THANK GOD A CHILD WAS NOT IN THE SEAT W…
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AS I WAS DRIVING DOWN THE ROAD MY WINDOW JUST DROPPED INTO THE DOOR. I WAS DRIVING MY FOSTER DOG TO ADOPTIONS. WHEN I PULLED OVER TO SEE WHAT HAPPENED HE JUMPED OUT IF THE OPEN WINDOW. SINCE THEN THE ONLY WINDOW THAT WORKS IS THE DRIVER SIDE. APPARENTLY THIS IS AN ISSUE WITH THE LIBERTY. I THANK GOD A CHILD WAS NOT IN THE SEAT WHEN THE WINDOW WENT DOWN. I HAVE INFORMED JEEP BUT THEY DO NOT CARE. *TR
NHTSA ODI #10514917
84,481 miles · May 15, 2013
Visibility
I HAD TO HAVE TWO WINDOW REGULATORS REPAIRED. SINCE THEN I HAVE HAD TO HAVE ALL THE WINDOW REGULATORS REPAIRED SOME OF THEM MULTIPLE TIMES FOR A TOTAL OF EIGHT. CURRENTLY I HAVE 2 MORE THAT NEED TO BE REPLACED. I HAD CUSTOMER CARE AT CHRYSLER DISCOUNT THE REPAIR OF TWO OF THEM THROUGH A COMPLAINT PROCEDURE AT JEEP IN JULY 2011. …
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I HAD TO HAVE TWO WINDOW REGULATORS REPAIRED. SINCE THEN I HAVE HAD TO HAVE ALL THE WINDOW REGULATORS REPAIRED SOME OF THEM MULTIPLE TIMES FOR A TOTAL OF EIGHT. CURRENTLY I HAVE 2 MORE THAT NEED TO BE REPLACED. I HAD CUSTOMER CARE AT CHRYSLER DISCOUNT THE REPAIR OF TWO OF THEM THROUGH A COMPLAINT PROCEDURE AT JEEP IN JULY 2011. THEY REFUSE TO HELP ANY MORE BECAUSE OF THE PREVIOUS REPAIR WORK PROVIDED. *TR
NHTSA ODI #10512088
64,500 miles · Apr 9, 2013
StructureVisibility
THE REAR PASSENGER SIDE WINDOW REGULATOR BROKE DUE TO WEAR OF A PLASTIC COMPONENT. THE WINDOW SLIDES DOWN COMPLETELY AND CAUSES THE CAR TO BE OPEN TO THE ELEMENTS/THIEVES. THE REAR DRIVER SIDE WINDOW REGULATOR HAD THE SAME ISSUE THE PREVIOUS YEAR. *TR
NHTSA ODI #10505676
83,011 miles · Mar 4, 2013
VisibilityVisibility/wiper
ALL 2005 JEEP LIBERTY'S HAVE DEFECTIVE WINDOW REGULATORS THAT BREAK EVEN WHEN THE WINDOW IS NOT USED. CHRYSLER KNOWS ABOUT IT BUT DOES NOT CARE. THEY SELL A CAR WITH A DEFECTIVE PRODUCT AND WHEN IT BREAKS THEY HAVE THE DEALER REPLACE THE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART AND CHARGE YOU $400. IT IS FRAUD PLAIN AND SIM…
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ALL 2005 JEEP LIBERTY'S HAVE DEFECTIVE WINDOW REGULATORS THAT BREAK EVEN WHEN THE WINDOW IS NOT USED. CHRYSLER KNOWS ABOUT IT BUT DOES NOT CARE. THEY SELL A CAR WITH A DEFECTIVE PRODUCT AND WHEN IT BREAKS THEY HAVE THE DEALER REPLACE THE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART AND CHARGE YOU $400. IT IS FRAUD PLAIN AND SIMPLE. WHEN THE WINDOW DROPS DOWN WITHOUT WARNING THE GLASS CAN BREAK AND INJURE SOMEONE. ITEMS CAN BE TOSSED INTO THE CAR SUCH AS STONES OR DEBRIS FROM OTHER DRIVERS. PEOPLE CAN ENTER YOUR CAR AND ATTACK YOU OR KILL YOU SINCE THE CAR CANNOT BE LOCKED. YOU CANNOT LEAVE ITEMS IN YOUR CAR BECAUSE IT IS NEVER SECURE. WHEN THE WINDOW FALLS AIR RUSHES INTO YOUR CAR IF YOU ARE DRIVING ALONG WITH RAIN, SNOW AND SLEET WHICH MAKES IT DIFFICULT TO DRIVE DEPENDING ON WHAT WINDOW IT IS. IT STAINS THE SEATS. I HAVE CONTACTED OTHER GOV.'T AGENCIES AND SOME TV STATIONS. IF NOTHING IS DONE I WILL CONTACT OTHER TV STATIONS UNTIL SOMETHING IS DONE. *TR
NHTSA ODI #10501161
88,888 miles · Mar 2, 2013
VisibilityVisibility/wiper
DEFECTIVE WINDOW REGULATORS. EVERYONE KNOWS ABOUT THEM. JUST TYPE IN 2005 JEEP LIBERTY WINDOW REGULATOR AND SEE ALL THE HITS. THE WINDOW REGULATORS ARE BAD ON ALL JEEP LIBERTYS FROM 2002-2007. I HAVE SENT INFORMATION BEFORE BUT IT SEEMS NO ONE CARES UNTIL SOMEONE DIES. I HAVE CONTACTED THE DEALER, CHRYSLER, BBB, THE STATE A…
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DEFECTIVE WINDOW REGULATORS. EVERYONE KNOWS ABOUT THEM. JUST TYPE IN 2005 JEEP LIBERTY WINDOW REGULATOR AND SEE ALL THE HITS. THE WINDOW REGULATORS ARE BAD ON ALL JEEP LIBERTYS FROM 2002-2007. I HAVE SENT INFORMATION BEFORE BUT IT SEEMS NO ONE CARES UNTIL SOMEONE DIES. I HAVE CONTACTED THE DEALER, CHRYSLER, BBB, THE STATE ATTORNEY GENERAL AND SEVERAL TV STATIONS. I HAVE ALSO TOLD SEVERAL FEDERAL GOVERNMENT AGENCIES INCLUDING NHTSA BUT AGAIN NO ONE CARES ABOUT THE AMERICAN CITIZEN. THE ONES WHO PAY THE BILLS. WHEN IT FAILS THE WINDOW SLIDES DOWN WITHOUT ANY WARNING SO YOUR CAR BECOMES UNSAFE AND YOU ARE UNABLE TO LOCK IT OR SECURE THE CAR. THE GLASS CAN SLIDE DOWN IN THE DOOR OR BREAK IN THE DOOR. THEN YOU TAKE IT TO THE DEALER AND HE CHARGES YOU $400 TO FIX A KNOWN DEFECTIVE. CHRYSLER AND THE DEALERS LOVE IT. YOU MAKE MONEY WHEN YOU SELL A CAR WITH A DEFECT AND THEN CHARGE THE PERSON EVERYTIME THE DEFECT FAILS. IT IS A WIN WIN FOR CHRYSLER AND ITS DEALERS. THE PUBLIC IS GETTING THE SHAFT. IMAGINE NOT GOING CERTAIN PLACES BECAUSE YOU ARE AFRAID YOUR CAR IS NOT SAFE TO TAKE THERE OR NOT GOING OVER NIGHT BECAUSE OF YOUR CAR. HOW ABOUT I STOP AT A RED LIGHT AND A GUYS GETS IN MY BACK SEAT WITH A KNIFE OR A GUN AND KILLS ME DUE TO MY BROKEN WINDOW REGULATOR. THE WINDOW FALLS DOWN AND THE RAIN STAINS THE SEATS ANOTHER ISSUE THE SEATS STAIN EVEN FROM WATER. NOT TO MENTION THE OTHER ISSUES I HAVE HAD THE BELT TENSIOR, THE HORN, THE ROOF RACK, THE PARKING BRAKE, THE MASTER CYLINDER, WINDOW REGULATORS, WINDOW REGULATORS, THE LIST GOES ON AND ON. I SEE THERE ARE OVER 60 COMPLAINTS ABOUT IT ON YOUR WEBSITE SO WHEN CAN I EXPECT SOMETHING TO BE DONE. WHEN WILL THERE BE A RECALL ON WINDOW REGULATORS ON JEEP LIBERTY'S? MAYBE WE NEED SOMEONE TO GO POSTAL AT A DEALERSHIP TO GET ATTENTION. NOT ME. THERE IS A KNOWN DEFECT AND WITH TONS OF EVIDENCE SO FIX IT. *TR
NHTSA ODI #10501052
60,000 miles · Feb 4, 2013
Visibility
I WAS PARKED AND PREPARING TO LEAVE WORK WHEN MY WINDOW DROPPED DOWN INTO THE DOOR. I SEE THAT A RECALL WAS DONE ON THIS SAME ISSUE FOR MY VEHICLE, BUT NOT MY YEAR.. I HAVE A 2005 AND THEY ARE ONLY COVERING THIS ISSUE FOR 2006 FORWARD... WHY.. IF IT IS AN ISSUE WITH THIS MODEL, THAN SHOULDN'T THE OTHER YEARS BE COVERED AS WELL? …
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I WAS PARKED AND PREPARING TO LEAVE WORK WHEN MY WINDOW DROPPED DOWN INTO THE DOOR. I SEE THAT A RECALL WAS DONE ON THIS SAME ISSUE FOR MY VEHICLE, BUT NOT MY YEAR.. I HAVE A 2005 AND THEY ARE ONLY COVERING THIS ISSUE FOR 2006 FORWARD... WHY.. IF IT IS AN ISSUE WITH THIS MODEL, THAN SHOULDN'T THE OTHER YEARS BE COVERED AS WELL? *TR
NHTSA ODI #10496369
31,000 miles · Jan 23, 2013
SteeringVisibility
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE LOUD WHINING NOISES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE NO RECALLS FOR THE VIN. THE CONTACT DID EXTENSIVE RESEARCH ON THE INTERNET AND DETERMINED THAT THE FAILURE WAS…
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TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE LOUD WHINING NOISES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE NO RECALLS FOR THE VIN. THE CONTACT DID EXTENSIVE RESEARCH ON THE INTERNET AND DETERMINED THAT THE FAILURE WAS THE POWER STEERING PUMP. THE CONTACT ALSO STATED THAT THE WINDOWS IN THE VEHICLE RANDOMLY OPEN INDEPENDENTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.
NHTSA ODI #10494436
43,000 miles · Oct 25, 2012
Visibility
FIRST THE DRIVERS REAR REGULATOR FAILED, CAUSING THE WINDOW TO FALL AND BREAK INSIDE THE DOOR. I REPLACED BOTH THE WINDOW AND THE REGULATOR. SIX MONTHS LATER THE PASSENGER REAR REGULATOR FAILED AND THE WINDOW DROPPED IN THE DOOR. THIS TIME IT DID NOT BREAK THE GLASS. JUST A MONTH AFTER THE WARRANTY ON THE DRIVER REAR EXPIRED, IT…
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FIRST THE DRIVERS REAR REGULATOR FAILED, CAUSING THE WINDOW TO FALL AND BREAK INSIDE THE DOOR. I REPLACED BOTH THE WINDOW AND THE REGULATOR. SIX MONTHS LATER THE PASSENGER REAR REGULATOR FAILED AND THE WINDOW DROPPED IN THE DOOR. THIS TIME IT DID NOT BREAK THE GLASS. JUST A MONTH AFTER THE WARRANTY ON THE DRIVER REAR EXPIRED, IT FAILED AGAIN. NOW I HAVE NO WORKING BACK WINDOWS. THE SERVICE MANAGER AT THE LOCAL DEALERSHIP ACKNOWLEDGED THIS AS AN ISSUE BUT STATED THERE IS NO RECALL. HE RECOMMENDED THAT I TAKE IT UP WITH CHRYSLER. THEY CLAIM IT THE PROBLEM EXISTS BUT NOT WITH THIS YEAR. THEY TOLD ME BECAUSE I DID NOT BUY IT NEW NOR USE THE DEALERSHIP FOR MY SERVICE THEY WOULD NOT HELP. WITH THE GLASS BREAKING THIS IS MORE THAN AN INCONVENIENCE, IT IS DANGEROUS. CHRYSLER KNOWS THIS IS AN ISSUE AND IS RIPPING PEOPLE OFF BY CHARGING THEM OVER $400.00 TO REPLACE THESE WITH PARTS THAT WILL FAIL AGAIN. *TR
NHTSA ODI #10482275
Mileage unknown · Oct 1, 2012
Visibility
THREE OUT OF FOUR WINDOWS- LOOSE AND DISCONNECTED FROM WINDOW ASSEMBLY. POSSIBLE DANGERS FROM TOSSED/FLAILING GLASS. ONE WOULD THINK CHRYSLER WOULD BE CONCERNED WITH THIS SAFETY ISSUE WITH INFERIOR PARTS AND POST RECALLS ON DEFECTIVE WINDOW REGULATORS AND ASSIST THEIR CLIENTS FOR REPAIRS OF THESE PART IN ORDER TO AVOID A POSSIB…
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THREE OUT OF FOUR WINDOWS- LOOSE AND DISCONNECTED FROM WINDOW ASSEMBLY. POSSIBLE DANGERS FROM TOSSED/FLAILING GLASS. ONE WOULD THINK CHRYSLER WOULD BE CONCERNED WITH THIS SAFETY ISSUE WITH INFERIOR PARTS AND POST RECALLS ON DEFECTIVE WINDOW REGULATORS AND ASSIST THEIR CLIENTS FOR REPAIRS OF THESE PART IN ORDER TO AVOID A POSSIBLE DISASTROUS SITUATION.
NHTSA ODI #10478961
40,000 miles · Jun 17, 2012
Electrical SystemVisibility
WINDOW REGULATOR ON REAR DRIVER'S SIDE DOOR FAILED. REGULATOR FAILURE PREVENTED THE REAR DRIVER'S SIDE DOOR FROM OPENING AND MADE THE DOOR INOPERABLE AS AN EXIT. *TR
NHTSA ODI #10462009
Official recalls
5May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence & remedy
Consequence: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Jun 19, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Additional source detail variants (2)
Structure
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Fuel System, Gasoline:storage:tank Assembly
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Mar 5, 2012
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Consequence & remedy
Consequence: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 3, 2006
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Consequence & remedy
Consequence: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 6, 2005
ON CERTAIN PICKUP TRUCKS, SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH 42RLE AUTOMATIC TRANSMISSIONS, THE CUP PLUG THAT RETAINS THE PARK PAWL ANCHOR SHAFT MAY BE IMPROPERLY INSTALLED. IF THE SHAFT MOVES OUT OF POSITION, THE VEHICLE MAY NOT BE ABLE TO ACHIEVE 'PARK' POSITION.
Consequence & remedy
Consequence: IF THIS OCCURS AND THE PARKING BRAKE IS NOT APPLIED, THE VEHICLE MAY ROLL AWAY AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSIONS AND INSTALL A BRACKET TO ENSURE THE PARK PAWL ANCHOR SHAFT IS RETAINED IN THE PROPER POSITION. THE RECALL BEGAN ON NOVEMBER 28, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA12005 · Crash Related Fuel Tank Fires
Opened Jun 12, 2012 · Closed Nov 14, 2014
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Additional source detail variants (4)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
EA11013 · Rear Suspension Control Arm Failure
Opened Sep 15, 2011 · Closed Mar 14, 2012
Status: closed (inferred from source dates) · Suspension; Suspension:rear
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
Additional source detail variants (2)
Suspension
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
Suspension:rear
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
PE11013 · Rear Suspension Control Arm Failure
Opened Apr 18, 2011 · Closed Sep 15, 2011
Status: closed (inferred from source dates) · Suspension:rear
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.All of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).All of the complaints were associated with vehicles manufactured in model years (MY) 2004 or 2005. Three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure. No complaints related to the alleged defect were identified on vehicles manufactured during MYs 2002 or 2003. Similarly an analysis of Chrysler complaint data identified 11 complaints (2 of which are duplicative of VOQs) alleging failure of a rear lower control arm due to excessive corrosion.All 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either MY 2004 or 2005. Three of these complaints (not duplicative of VOQs) also allege a loss of vehicle control due to the rear lower control arm failure.The original scope of PE11-013 included MY 2002 through 2005 Jeep Liberty vehicles as they were in the same generation.In response to an Information Request (IR) letter sent by ODI, Chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after MY 2003 and beginning with MY 2004.Analysis of complaint data from both data sources (ODI and Chrysler) did not identify any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during MY 2002 or 2003.Similarly no complaints from either data source were found in states outside of those identified as salt belt states.Chrysler stated in its IR letter response that its investigation and analysis is ongoing to determine the scope, possible root causes of the unusual lower control arm corrosion, and define possible consequences to motor vehicle safety. Based on ODI's data analysis from both sources (ODI and Chrysler data), this investigation has been upgraded to an Engineering Analysis (EA11-013) focused on vehicles originally sold or registered in a salt belt state and produced during MY 2004 and 2005, to further assess the scope and potential safety consequences of the alleged defect.
PE07041 · Diesel Fuel Leak
Opened Aug 8, 2007 · Closed Dec 7, 2007
Status: closed (inferred from source dates) · Fuel System, Diesel; Fuel System, Diesel: PRE-HEATER
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Diesel
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Diesel: PRE-HEATER
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA06008 · Front Suspension Ball Joint Separation
Opened May 31, 2006 · Closed Aug 24, 2006
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON FEBRUARY 7, 2006 REQUESTING INFORMATION ABOUT THESE AND OTHER JEEP LIBERTY VEHICLES.CONSEQUENTLY, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON MAY 31, 2006 AND THE RANGE OF SUBJECT VEHICLES UNDER INVESTIGATION WAS EXPANDED TO INCLUDE ALL MY 2002-2006 JEEP LIBERTY VEHICLES.ODI IS AWARE OF 566 NON-DUPLICATIVE COMPLAINTS ALLEGING INVOLUNTARY FRONT SUSPENSION LOWER BALL JOINT SEPARATION IN THE SUBJECT VEHICLES.ODI IS ALSO AWARE OF ONE NON-INJURY CRASH AND THREE ALLEGED INJURY INCIDENTS (TWO CRASH INCIDENTS AND ONE NON-CRASH INCIDENT) RELATED TO THE ALLEGED DEFECT RESULTING IN MINOR INJURIES.THE COMPLAINT COUNTS REPORTED ABOVE ONLY INCLUDE THOSE MY 2002-03 LIBERTY VEHICLES WHERE THE ALLEGED BALL JOINT SEPARATION OCCURRED AFTER PRIOR RECALL REPAIRS WERE PERFORMED (SEE BELOW) OR IF THE VEHICLE WAS NOT INCLUDED IN THE PRIOR RECALL.THE MANUFACTURER CONDUCTED A PRIOR SAFETY RECALL (03V-460) TO ADDRESS THE SUBJECT ISSUE IN CERTAIN MY 2002-03 JEEP LIBERTY VEHICLES.ACCORDING TO DAIMLERCHRYSLER?S NOVEMBER 4, 2003, DEFECT INFORMATION REPORT (SUBMITTED IN ACCORDANCE WITH 49 CFR PART 573), ?THE CONSTANT TENSION LOWER CONTROL ARM BALL JOINTS MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE.A CONSTANT TENSION BALL JOINT WHICH HAS SEPARATED FROM THE KNUCKLE MAY RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL WITH MINIMAL ADVANCED WARNING.?HOWEVER, EVIDENCE INDICATES THAT SOME VEHICLES SERVICED UNDER RECALL 03V-460 CONTINUED TO EXPERIENCE INVOLUNTARY BALL JOINT SEPARATIONS.THE MANUFACTURER HAS MADE NUMEROUS CHANGES IN THE DESIGN, MATERIAL COMPOSITION, MANUFACTURE, QUALITY CONTROL, SUPPLY, AND INSTALLATION OF THE SUBJECT BALL JOINTS SINCE THE PRIOR SAFETY RECALL WAS INITIATED IN AN EFFORT TO IMPROVE PERFORMANCE WITH RESPECT TO SEALING, LUBRICATION, AND JOINT RETENTION CAPABILITY.BY LETTER DATED AUGUST 1, 2006, DAIMLERCHRYSLER CORPORATION HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL TO ADDRESS POTENTIALLY DEFECTIVE FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS IN APPROXIMATELY 826,687 MODEL YEAR 2002-2006 JEEP LIBERTY VEHICLES MANUFACTURED BETWEEN JANUARY 2, 2001 AND MARCH 15, 2006, INCLUDINGALL VEHICLES SUBJECT TO THE PRIOR RECALL.THE NHTSA CAMPAIGN NUMBER ASSIGNED TO THIS RECALL IS 06V-288 (DAIMLERCHRYSLER RECALL CAMPAIGN F23).DAIMLERCHRYSLER WILL REPLACE BOTH LEFT AND RIGHT FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS WITH IMPROVED COMPONENTS FREE OF CHARGE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
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