NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
61 reportsClear category filterMileage unknown · Jan 18, 2013
Steering
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED AND THE STEERING WHEEL WAS LOCKED IN PLACE. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE STEERING COLUMN NEEDED TO BE REPLACED DUE TO THE IGNITION ROD BEING FRACTURED. THE VEHICLE WAS REPAIRED FOR THE S…
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TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED AND THE STEERING WHEEL WAS LOCKED IN PLACE. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE STEERING COLUMN NEEDED TO BE REPLACED DUE TO THE IGNITION ROD BEING FRACTURED. THE VEHICLE WAS REPAIRED FOR THE STEERING COLUMN. THE FAILURE RECURRED SIX MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10493419
Mileage unknown · Dec 11, 2012
Engine And Engine CoolingSteeringFire
2005 JEEP LIBERTY. CONSUMER STATES VEHICLE STOPPED WHILE DRIVING AND CAUGHT FIRE. *TGW THE CONSUMER STATED THE VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE. ACCORDING TO THE FIRE DEPARTMENT, THE FIRE MAY HAVE STARTED IN THE STEERING COLUMN. THE CONSUMER STATED A RECALL WAS ISSUED FOR THE PREVIOUS MODEL AND SHE BELIEVED THAT SAME I…
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2005 JEEP LIBERTY. CONSUMER STATES VEHICLE STOPPED WHILE DRIVING AND CAUGHT FIRE. *TGW THE CONSUMER STATED THE VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE. ACCORDING TO THE FIRE DEPARTMENT, THE FIRE MAY HAVE STARTED IN THE STEERING COLUMN. THE CONSUMER STATED A RECALL WAS ISSUED FOR THE PREVIOUS MODEL AND SHE BELIEVED THAT SAME ISSUE MAY HAVE APPLIED TO HER VEHICLE AS WELL.
NHTSA ODI #10488421
32,436 miles · Nov 17, 2012
SteeringCrash
ON A RAINY MORNING ON 11/13/2012 WHILE MERGING ONTO THE INTERSTATE MY JEEP LIBERTY WENT INTO A SKID AND I LOST CONTROL OF THE VEHICLE AND HIT THE ROADSIDE BARRIER. THE FRONT AND BACK BUMPERS WERE DAMAGED. THE PROBLEM WAS NOT THE SKID BUT THAT THE STEERING WHEEL LOCKED IN PLACE AND COULD NOT BE STEERED TO HELP CONTROL THE TRU…
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ON A RAINY MORNING ON 11/13/2012 WHILE MERGING ONTO THE INTERSTATE MY JEEP LIBERTY WENT INTO A SKID AND I LOST CONTROL OF THE VEHICLE AND HIT THE ROADSIDE BARRIER. THE FRONT AND BACK BUMPERS WERE DAMAGED. THE PROBLEM WAS NOT THE SKID BUT THAT THE STEERING WHEEL LOCKED IN PLACE AND COULD NOT BE STEERED TO HELP CONTROL THE TRUCK. THIS HAD HAPPENED AT LEAST TWICE BEFORE WHEN THE TRUCK WENT INTO A SKID. MY HUSBAND HAD ASKED OUR LOCAL SERVICE DEALER ABOUT IT AND HE SAID THAT THIS WAS PART OF THE JEEP SUSPENSION AND WAS NOT A DEFECT IN THE VEHICLE OPERATION. BASED ON THAT INQUIRY, I THOUGHT THE FIRST TIME THIS HAPPENED, THAT MAYBE IT WAS JUST A FLUKE. HOWEVER, NOW I AM NOT SO SURE. I DO NOT BELIEVE THAT THE STEERING COLUMN ON A VEHICLE SHOULD LOCKED IN PLACE AND NOT ALLOW THE VEHICLE TO BE CONTROLLED. ADDITIONALLY, I HAVE BEEN WAITING EIGHT MONTHS FOR MY LOCAL JEEP DEALER TO GET THE PART FOR THE LATEST SAFETY RECALL, L27/NHTSA 12V-085 REAR SUSPENSION LOWER CONTROL ARMS. WE CHECKED LAST MONTH AND THE SERVICE DEPARTMENT STATED THAT WE WERE STILL NUMBER TWO ON THE LIST AND WHEN THEY GOT THE REPAIR PART WE WOULD GET THE REPAIR PART. WE HAVE BEEN TOLD SINCE MAY 2012 THAT WE WERE NUMBER TWO ON THE REPAIR LIST. I NEED ANSWERS ON WHY MY STEERING WHEEL DOES THIS OR I NEED TO GET RID OF THIS VEHICLE BECAUSE IF THIS HAPPENS AGAIN I MIGHT HAVE VERY DIFFERENT RESULTS THAN THE PAST TWO TIMES. *TR
NHTSA ODI #10484988
107,989 miles · Jun 28, 2012
Steering
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN DRIVING OVER 45 MPH, THE VEHICLE WOULD START TO WOBBLE UNCONTROLLABLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,989. UPDATED 08-03-12 *BF …
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TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN DRIVING OVER 45 MPH, THE VEHICLE WOULD START TO WOBBLE UNCONTROLLABLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,989. UPDATED 08-03-12 *BF UPDATED 8/31/2012 *JS
NHTSA ODI #10463376
127,784 miles · Apr 19, 2012
Steering
MY JEEP RECENTLY WAS UNABLE TO START THE ENGINE. IT WAS FINE JUST THE NIGHT BEFORE WITH NO INDICATION OF A PROBLEM, BUT IN THE MORNING I TURNED THE KEY AND ALL I GOT WAS A CLICK AT THE RELAY; THE STARTER NEVER ENGAGED AND THE ENGINE WOULD NOT TURN OVER. AFTER MUCH DIAGNOSIS IT WAS DISCOVERED THE PROBLEM WAS DUE TO THE END BREAKI…
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MY JEEP RECENTLY WAS UNABLE TO START THE ENGINE. IT WAS FINE JUST THE NIGHT BEFORE WITH NO INDICATION OF A PROBLEM, BUT IN THE MORNING I TURNED THE KEY AND ALL I GOT WAS A CLICK AT THE RELAY; THE STARTER NEVER ENGAGED AND THE ENGINE WOULD NOT TURN OVER. AFTER MUCH DIAGNOSIS IT WAS DISCOVERED THE PROBLEM WAS DUE TO THE END BREAKING OFF OF A SMALL METAL CYLINDER WHICH ROTATES TO ENGAGE THE STARTER; THE CYLINDER IS LOCATED ON THE LEFT UNDERSIDE OF THE STEERING COLUMN. I WAS INFORMED BY THE MECHANIC THAT THE CYLINDER, NOR THE HOUSING CONTAINING THE CYLINDER, IS SOLD AS A SEPARATE PART... I WAS FORCED TO REPLACE THE ENTIRE STEERING COLUMN ASSEMBLY TO THE TUNE OF $300 (THE LABOR WAS ANOTHER $200, AND A NEW IGNITION CYLINDER AN ADDITIONAL $30), TO FIX THIS ONE SMALL PART THAT PROBABLY COST ABOUT $5 TO MAKE. IN MY RESEARCH ONLINE, I FOUND THAT THIS IS A COMMON, WELL-KNOWN PROBLEM WITH JEEPS, WITH MANY PEOPLE COMPLAINING ON FORUMS ABOUT THE SAME ISSUE. THE ONLY ACTION I KNEW TO TAKE WAS TO FILE A COMPLAINT HERE TO HOPEFULLY INITIATE A RECALL OF THIS PART SO THAT IT EITHER A) IS REPLACED WITH A PART MADE OF BETTER MATERIAL SO AS TO STOP SO MANY FROM BREAKING, AND B) STOPS LEAVING PEOPLE STRANDED WITH A NON-WORKING VEHICLE WITH NO WARNING WHATSOEVER. *JS
NHTSA ODI #10455727
Mileage unknown · Feb 22, 2012
Steering
LATE NIGHT I HAD STOPPED AT A TRAFFIC LIGHT AND HAD BEGUN TO MOVE WHEN I HEARD A NOISE COMING FROM THE BACK END OF THE JEEP. I WAS THEN DRIVING AT ABOUT 30 - 35 MPH WHEN THE BACKEND STARTED TO "SLIDE" OUT LIKE I WAS ON ICE. SINCE THERE WAS NO ICE I PULLED OVER TO CHECK IT OUT WITH A FLASHLIGHT. I CHECKED THE WHEELS, PUT THE H…
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LATE NIGHT I HAD STOPPED AT A TRAFFIC LIGHT AND HAD BEGUN TO MOVE WHEN I HEARD A NOISE COMING FROM THE BACK END OF THE JEEP. I WAS THEN DRIVING AT ABOUT 30 - 35 MPH WHEN THE BACKEND STARTED TO "SLIDE" OUT LIKE I WAS ON ICE. SINCE THERE WAS NO ICE I PULLED OVER TO CHECK IT OUT WITH A FLASHLIGHT. I CHECKED THE WHEELS, PUT THE HAZARD LIGHTS ON, AND SINCE I WAS PRETTY CLOSE TO HOME I DROVE BETWEEN 10 - 15 MPH. TODAY I FOUND OUT THE ONE OF THE CONTROL ARMS WAS SO RUSTED THAT IT BROKE AND THE OTHER WAS RUSTED BADLY WHERE IT WAS WELDED. NOTHING ELSE ON THE BOTTOM OF THE JEEP LOOKED SO RUSTED AND I TAKE GOOD CARE TO GET THE UNDER BODY WASHED OFTEN IN THE WINTER. THE ARMS LOOKED LIKE THEY HAD BEEN SITTING IN A JUNK YARD FOR 20 YEARS OR SO, THEY WERE THAT BAD! WE CALLED THE LOCAL JEEP DEALER TO ASK ABOUT A WARRANTY OR EVEN A RECALL BUT WERE INFORMED THERE WAS NEITHER. SHE GAVE US A NUMBER TO CALL AT CHRYSLER WHICH WE DID IMMEDIATELY. WE WERE TOLD THE SAME THING THERE BUT THEY GAVE US A CASE NUMBER. I DID FIND AN ARTICLE ON THE INTERNET FROM SEPT. 20, 2011 THAT SAID THERE WERE AT LEAST 11 COMPLAINTS OF THE SAME PROBLEM AND THAT IT WAS BEING INVESTIGATED BY NHTSA. I WAS LUCKY ENOUGH THAT I WASN'T DRIVING ON THE FREEWAY 70 + MPH SINCE I USUALLY LEAVE FOR ARIZONA THIS WEEK. SINCE THERE MAY BE OTHER JEEP OWNERS OUT THERE UNAWARE THAT THIS COULD HAPPEN, I DECIDED TO MAKE THIS COMPLAINT. I THINK THAT THIS IS EXCESSIVE RUST ON A VEHICLE ONLY 7 YEARS OLD. EVEN THOUGH THERE WAS NO ACCIDENT OR A DEATH, PLEASE TAKE THIS COMPLAINT SERIOUSLY. I DO HAVE SOME REALLY GOOD PICTURES OF THE PARTS BEFORE THEY WERE REMOVED FROM THE JEEP IF YOU NEED THEM. *TR
NHTSA ODI #10448981
83,500 miles · Nov 2, 2011
SteeringSuspension
I WAS ON MY WAY HOME FROM MY JOB EARLY AND I HAD NOTICED A FUNNY GRINDING SOUND WHEN I PULLED OUT OF MY PARKING SPACE. I GOT OUT, CHECKED AROUND THE TRUCK AND SAW NOTHING. I THEN DROVE HOME ABOUT 7 MILES FROM MY HOUSE MY CAR HAD BEGAN GOING RIGHT THEN LEFT AND I WAS UNABLE TO STEER IT AT ALL. I WAS FORTUNATE THAT I WAS NOT GOI…
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I WAS ON MY WAY HOME FROM MY JOB EARLY AND I HAD NOTICED A FUNNY GRINDING SOUND WHEN I PULLED OUT OF MY PARKING SPACE. I GOT OUT, CHECKED AROUND THE TRUCK AND SAW NOTHING. I THEN DROVE HOME ABOUT 7 MILES FROM MY HOUSE MY CAR HAD BEGAN GOING RIGHT THEN LEFT AND I WAS UNABLE TO STEER IT AT ALL. I WAS FORTUNATE THAT I WAS NOT GOING FAST AND I WAS ABLE TO STOP AND PULL INTO A PARKING LOT. I WOULD HAVE CRASHED IF THIS HAD HAPPENED MINUTES BEFORE WHEN I WAS ON THE INTERSTATE. I HAD MY CAR TOWED TO THE NEAREST GARAGE AND LEARNED THAT THE REAR SUSPENSION CONTROL ARMS HAD BOTH COMPLETELY RUSTED THROUGH AND THE ONLY THING KEEPING MY JEEPS REAR END TOGETHER WAS A SWAY BAR. THE MECHANIC SAYS HE HAD NEVER SEEN ANYTHING LIKE IT. I HAVE CONTACTED CHRYSLER ALSO. I PURCHASED THE CAR IN CONNECTICUT. *TR
NHTSA ODI #10433963
60,000 miles · Oct 6, 2011
SteeringSuspension
MY JEEP IS MAKING WINDING AND GRINDING NOISES. I THOUGHT THAT IT WAS THE BALL JOINTS WHICH CHRYSLER EVENTUALLY AGREED TO REPLACE SINCE IT IS CONSIDERED A REPEAT RECALL FOR THEM BUT THE NOISE, VIBRATION AND SHIMMY IN THE STEERING HAS PERSISTED AND THE SERVICE DEPT. AT THE DEALER INFORMED ME THAT I ALSO NEED CONTROL ARMS AND SWAY …
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MY JEEP IS MAKING WINDING AND GRINDING NOISES. I THOUGHT THAT IT WAS THE BALL JOINTS WHICH CHRYSLER EVENTUALLY AGREED TO REPLACE SINCE IT IS CONSIDERED A REPEAT RECALL FOR THEM BUT THE NOISE, VIBRATION AND SHIMMY IN THE STEERING HAS PERSISTED AND THE SERVICE DEPT. AT THE DEALER INFORMED ME THAT I ALSO NEED CONTROL ARMS AND SWAY BAR LINKS. THE SERVICE REP TOLD ME THAT IT WAS NOT CONSIDERED TO BE NORMAL WEAR AND TEAR. I CONTACTED CHRYSLER AND THE PERSON ASSIGNED TO MY CASE TOLD ME HE WOULD GET BACK TO ME TO FOLLOW UP. DAYS LATER WHEN I FINALLY TRACKED HIM DOWN IN BETWEEN HIS BREAKS AND PHONE CALLS HE TOLD ME THAT THE DEALER TOLD HIM THAT IT WAS JUST NORMAL WEAR AND TEAR. I HAVEN'T TAKEN MY CAR OFF ROAD AND IT HASN'T BEEN IN THE SNOW OR ON SALTY ROADS. THE LAST TIME THAT I TRIED TO REACH HIM I WAS TOLD THAT HE DID NOT WORK ON WEDNESDAYS. STILL NO RESPONSE FROM CHRYSLER FROM ANYONE REGARDING WHETHER OR NOT ITS A SAFETY CONCERN THAT THEY WILL COVER OR ASSIST WITH. I UPDATED MY CASE WITH THE INFO THAT I WOULD ADD TO YOUR ONGOING INVESTIGATION IF I DID NOT RECEIVE AN UPDATE REGARDING ASSISTANCE FROM THEM. THE JEEP IS 5 YRS. OLD AND IS STILL MAKING A HORRIBLE NOISE ON THE FRONT DRIVER'S SIDE AND I CANNOT GET A RESPONSE OF ANY KIND FROM CHRYSLER. I HAVE A POWER TRAIN WARRANTY IN EFFECT UNTIL THE END OF NOVEMBER. PLEASE LET ME KNOW IF YOU CAN ASSIST WITH EXPEDITING THIS MATTER WITH CHRYSLER SINCE I DO NOT FEEL SAFE DRIVING THE JEEP IN THIS CONDITION. ORIGINALLY, I WAS TOLD BY MY CASE MANAGER THAT EVERYTHING INCLUDING THE CONTROL ARMS AND SWAY BAR LINKS WOULD BE REPLACED ALONG WITH THE BALL JOINTS BUT NOW I'M BEING TOLD THAT IT WAS A MISCOMMUNICATION BECAUSE ITS NORMAL WEAR AND TEAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10429020
Mileage unknown · Sep 13, 2011
Steering
I CANNOT CONTROL MY VEHICLE WHILE DRIVING ON THE HIGHWAY. THE STEERING COLUMN SEEMS TO BE VERY LOOSE AND THE JEEP SHIMMIES. IT SEEMS THAT WHEN YOU REACH MAYBE 50 MPH THE BACK END SEEMS TO PULL TO THE RIGHT WHILE YOU ARE TRYING TO DRIVE STRAIGHT. CAUSING ALOT OF SHAKING AND PULLING GOING ON. A VERY UNSTEADY RIDE. AND NOTICED WHE…
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I CANNOT CONTROL MY VEHICLE WHILE DRIVING ON THE HIGHWAY. THE STEERING COLUMN SEEMS TO BE VERY LOOSE AND THE JEEP SHIMMIES. IT SEEMS THAT WHEN YOU REACH MAYBE 50 MPH THE BACK END SEEMS TO PULL TO THE RIGHT WHILE YOU ARE TRYING TO DRIVE STRAIGHT. CAUSING ALOT OF SHAKING AND PULLING GOING ON. A VERY UNSTEADY RIDE. AND NOTICED WHEN TRYING TO STOP AT THE FAST PACE THE FRONT END WANTS TO GO TO THE LEFT WHILE THE BACK END WANTS TO GO TO THE RIGHT. VERY SCARY DRIVING CONDITIONS. TOOK IT TO THE JEEP DEALER LAST YEAR AND THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, THAT JEEPS HAVE ALOT OF PLAY IN THE STEERING. BUT WHEN I NOTICED THAT WHEN I GO OVER A BUMP A LOUD CLANKING NOISE HAPPENS I DECIDED TO LOOK ON LINE TO SEE WHAT THE PROBLEM COULD BE AND I SAW THAT THERE WAS A RECALL ON BALL JOINTS, SO I THOUGHT IT COULD BE THAT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND THEY TOLD ME THAT THERE WAS SOMETHING WRONG, DESCRIBED EXACTLY WHAT I WAS DEALING WITH AND TOLD ME THAT THEY WOULD FIND OUT. TO MY DISMAY, THEY SAID IT WAS MY REAR LOWE CONTROL ARMS THAT NEEDED TO BE REPLACED AND WOULD CHARGE ME OVER 600 TO FIX. NOW FINDING OUT THAT OTHERS ARE HAVING THE SAME ISSUE AND SOME HAVE RESULTED IN A WRECK. SOMETHING NEEDS TO BE DONE REGARDING THIS ISSUE BEFORE SOMEONE LOSES THEIR LIVES. *TR
NHTSA ODI #10425211
72,000 miles · Jun 20, 2011
Steering
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO A LOCAL REPAIR SHOP FOR INSPECTION. THE MECHANIC DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND MADE REPAIRS. THE FAILURE RECURRED WITHIN ONE YEAR AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT …
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TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO A LOCAL REPAIR SHOP FOR INSPECTION. THE MECHANIC DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND MADE REPAIRS. THE FAILURE RECURRED WITHIN ONE YEAR AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS ADVISED TO HAVE THE STEERING COLUMN REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 78,000.
NHTSA ODI #10407578
Official recalls
5May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence & remedy
Consequence: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Jun 19, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Additional source detail variants (2)
Structure
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Fuel System, Gasoline:storage:tank Assembly
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Mar 5, 2012
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Consequence & remedy
Consequence: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 3, 2006
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Consequence & remedy
Consequence: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 6, 2005
ON CERTAIN PICKUP TRUCKS, SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH 42RLE AUTOMATIC TRANSMISSIONS, THE CUP PLUG THAT RETAINS THE PARK PAWL ANCHOR SHAFT MAY BE IMPROPERLY INSTALLED. IF THE SHAFT MOVES OUT OF POSITION, THE VEHICLE MAY NOT BE ABLE TO ACHIEVE 'PARK' POSITION.
Consequence & remedy
Consequence: IF THIS OCCURS AND THE PARKING BRAKE IS NOT APPLIED, THE VEHICLE MAY ROLL AWAY AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSIONS AND INSTALL A BRACKET TO ENSURE THE PARK PAWL ANCHOR SHAFT IS RETAINED IN THE PROPER POSITION. THE RECALL BEGAN ON NOVEMBER 28, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA12005 · Crash Related Fuel Tank Fires
Opened Jun 12, 2012 · Closed Nov 14, 2014
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Additional source detail variants (4)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
EA11013 · Rear Suspension Control Arm Failure
Opened Sep 15, 2011 · Closed Mar 14, 2012
Status: closed (inferred from source dates) · Suspension; Suspension:rear
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
Additional source detail variants (2)
Suspension
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
Suspension:rear
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
PE11013 · Rear Suspension Control Arm Failure
Opened Apr 18, 2011 · Closed Sep 15, 2011
Status: closed (inferred from source dates) · Suspension:rear
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.All of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).All of the complaints were associated with vehicles manufactured in model years (MY) 2004 or 2005. Three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure. No complaints related to the alleged defect were identified on vehicles manufactured during MYs 2002 or 2003. Similarly an analysis of Chrysler complaint data identified 11 complaints (2 of which are duplicative of VOQs) alleging failure of a rear lower control arm due to excessive corrosion.All 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either MY 2004 or 2005. Three of these complaints (not duplicative of VOQs) also allege a loss of vehicle control due to the rear lower control arm failure.The original scope of PE11-013 included MY 2002 through 2005 Jeep Liberty vehicles as they were in the same generation.In response to an Information Request (IR) letter sent by ODI, Chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after MY 2003 and beginning with MY 2004.Analysis of complaint data from both data sources (ODI and Chrysler) did not identify any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during MY 2002 or 2003.Similarly no complaints from either data source were found in states outside of those identified as salt belt states.Chrysler stated in its IR letter response that its investigation and analysis is ongoing to determine the scope, possible root causes of the unusual lower control arm corrosion, and define possible consequences to motor vehicle safety. Based on ODI's data analysis from both sources (ODI and Chrysler data), this investigation has been upgraded to an Engineering Analysis (EA11-013) focused on vehicles originally sold or registered in a salt belt state and produced during MY 2004 and 2005, to further assess the scope and potential safety consequences of the alleged defect.
PE07041 · Diesel Fuel Leak
Opened Aug 8, 2007 · Closed Dec 7, 2007
Status: closed (inferred from source dates) · Fuel System, Diesel; Fuel System, Diesel: PRE-HEATER
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Diesel
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Diesel: PRE-HEATER
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA06008 · Front Suspension Ball Joint Separation
Opened May 31, 2006 · Closed Aug 24, 2006
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON FEBRUARY 7, 2006 REQUESTING INFORMATION ABOUT THESE AND OTHER JEEP LIBERTY VEHICLES.CONSEQUENTLY, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON MAY 31, 2006 AND THE RANGE OF SUBJECT VEHICLES UNDER INVESTIGATION WAS EXPANDED TO INCLUDE ALL MY 2002-2006 JEEP LIBERTY VEHICLES.ODI IS AWARE OF 566 NON-DUPLICATIVE COMPLAINTS ALLEGING INVOLUNTARY FRONT SUSPENSION LOWER BALL JOINT SEPARATION IN THE SUBJECT VEHICLES.ODI IS ALSO AWARE OF ONE NON-INJURY CRASH AND THREE ALLEGED INJURY INCIDENTS (TWO CRASH INCIDENTS AND ONE NON-CRASH INCIDENT) RELATED TO THE ALLEGED DEFECT RESULTING IN MINOR INJURIES.THE COMPLAINT COUNTS REPORTED ABOVE ONLY INCLUDE THOSE MY 2002-03 LIBERTY VEHICLES WHERE THE ALLEGED BALL JOINT SEPARATION OCCURRED AFTER PRIOR RECALL REPAIRS WERE PERFORMED (SEE BELOW) OR IF THE VEHICLE WAS NOT INCLUDED IN THE PRIOR RECALL.THE MANUFACTURER CONDUCTED A PRIOR SAFETY RECALL (03V-460) TO ADDRESS THE SUBJECT ISSUE IN CERTAIN MY 2002-03 JEEP LIBERTY VEHICLES.ACCORDING TO DAIMLERCHRYSLER?S NOVEMBER 4, 2003, DEFECT INFORMATION REPORT (SUBMITTED IN ACCORDANCE WITH 49 CFR PART 573), ?THE CONSTANT TENSION LOWER CONTROL ARM BALL JOINTS MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE.A CONSTANT TENSION BALL JOINT WHICH HAS SEPARATED FROM THE KNUCKLE MAY RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL WITH MINIMAL ADVANCED WARNING.?HOWEVER, EVIDENCE INDICATES THAT SOME VEHICLES SERVICED UNDER RECALL 03V-460 CONTINUED TO EXPERIENCE INVOLUNTARY BALL JOINT SEPARATIONS.THE MANUFACTURER HAS MADE NUMEROUS CHANGES IN THE DESIGN, MATERIAL COMPOSITION, MANUFACTURE, QUALITY CONTROL, SUPPLY, AND INSTALLATION OF THE SUBJECT BALL JOINTS SINCE THE PRIOR SAFETY RECALL WAS INITIATED IN AN EFFORT TO IMPROVE PERFORMANCE WITH RESPECT TO SEALING, LUBRICATION, AND JOINT RETENTION CAPABILITY.BY LETTER DATED AUGUST 1, 2006, DAIMLERCHRYSLER CORPORATION HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL TO ADDRESS POTENTIALLY DEFECTIVE FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS IN APPROXIMATELY 826,687 MODEL YEAR 2002-2006 JEEP LIBERTY VEHICLES MANUFACTURED BETWEEN JANUARY 2, 2001 AND MARCH 15, 2006, INCLUDINGALL VEHICLES SUBJECT TO THE PRIOR RECALL.THE NHTSA CAMPAIGN NUMBER ASSIGNED TO THIS RECALL IS 06V-288 (DAIMLERCHRYSLER RECALL CAMPAIGN F23).DAIMLERCHRYSLER WILL REPLACE BOTH LEFT AND RIGHT FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS WITH IMPROVED COMPONENTS FREE OF CHARGE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
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