COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
1999 model year · Mileage unknown · Feb 14, 2002
Power Train

THE TRANSMISSION COMPLETELY STALLED WITHIN ONE MONTH FROM DATE OF LEASE. THE TRANSMISSION WAS OVERHAULED; HOWEVER, THE TRANSMISSION CONTINUED TO SHIFT ROUGHLY. THE CAR WAS TAKEN TO THE DEALER 2 MORE TIMES, IN WHICH THE DEALER MADE ADJUSTMENTS ONCE. THE TRANSMISSION CONTINUED TO SHIFT ROUGHLY (I.E. THERE WAS JERKY MOTION WITH …

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THE TRANSMISSION COMPLETELY STALLED WITHIN ONE MONTH FROM DATE OF LEASE. THE TRANSMISSION WAS OVERHAULED; HOWEVER, THE TRANSMISSION CONTINUED TO SHIFT ROUGHLY. THE CAR WAS TAKEN TO THE DEALER 2 MORE TIMES, IN WHICH THE DEALER MADE ADJUSTMENTS ONCE. THE TRANSMISSION CONTINUED TO SHIFT ROUGHLY (I.E. THERE WAS JERKY MOTION WITH A CLUNK BETWEEN SHIFTS). THE CAR WAS RETURNED TO THE DEALER, IN WHICH THE DEALER INDICATED NO PROBLEM. THE PROBLEM WITH THE TRANSMISSION HAS WORSEN. CURRENTLY, THERE IS LONG STALL BEFORE SHIFTING.*AK

NHTSA ODI #758229

1994 model year · Mileage unknown · Feb 14, 2002
Power TrainCrashInjury

VEHICLE WAS LEFT IN PARK ON A FLAT SURFACE WITH ENGINE RUNNING. DRIVER GOT OUT OF CAR AND WALKED TO THE REAR, AND VEHICLE JUMPED INTO REVERSE, HITTING THE DRIVER. *AK. THE DRIVER WAS TRAPPED BEHINE THE VEHICLE, THERE WAS ONE INJURY.*JB

NHTSA ODI #8004070

1998 model year · Mileage unknown · Feb 11, 2002
Power TrainInjury

CONSUMER STATED THAT ENGINE WAS RUNNING AND GEAR WAS IN PARK, GOT OUT OF THE VEHICLE AND WALKED AROUND 30 FT. VEHICLE PROCEEDED TO JUMP OUT OF PARK AND CLIMBED A HILL, CONSUMER RAN TO STOP IT IN WHICH THE DOOR WAS OPENED, GRABBED THE STEERING WHEEL AND THE VEHICLE DRUGGED CONSUMER AND HIT A TREE CAUSING INJURIES. *YD …

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CONSUMER STATED THAT ENGINE WAS RUNNING AND GEAR WAS IN PARK, GOT OUT OF THE VEHICLE AND WALKED AROUND 30 FT. VEHICLE PROCEEDED TO JUMP OUT OF PARK AND CLIMBED A HILL, CONSUMER RAN TO STOP IT IN WHICH THE DOOR WAS OPENED, GRABBED THE STEERING WHEEL AND THE VEHICLE DRUGGED CONSUMER AND HIT A TREE CAUSING INJURIES. *YD

NHTSA ODI #564338

1999 model year · Mileage unknown · Feb 8, 2002
Power TrainService Brakes, HydraulicVisibility

VEHICLE HAS SEVERAL JERKS WHEN DECELERATING AND ACCELERATING. BRAKE ROTORS(4) HAD TO BE REPLACED. BRAKE PADS ALSO HAD TO BE REPLACED. U-JOINT REPLACED. RING GEAR AND PINION PROBLEMS. TRANSMISSION JERKING. SUNROOF VIBRATIONS WHEN SUNROOF IS OPEN. OVERALL A NIGHTMARE OF A VEHICLE PURCHASE. *AK

NHTSA ODI #757998

2000 model year · Mileage unknown · Feb 7, 2002
Power TrainCrashInjury

I PULLED MY JEEP CHEROKEE INTO THE MAIL CENTER IN MY HOMEOWNERS COMPLEX; I PUT THE JEEP IN PARK; OPENED MY DRIVERS SIDE DOOR; GOT OUT OF THE CAR; RETREIVED MY MAILBOX KEY FROM THE DRIVERS SIDE DOOR(WHERE I STORE IT); TURNED AROUND AND PUT THE KEY INTO THE MAILBOX; OPENED MY MAILBOX AND AS I WAS ABOUT TO TAKE THE MAIL OUT OF THE …

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I PULLED MY JEEP CHEROKEE INTO THE MAIL CENTER IN MY HOMEOWNERS COMPLEX; I PUT THE JEEP IN PARK; OPENED MY DRIVERS SIDE DOOR; GOT OUT OF THE CAR; RETREIVED MY MAILBOX KEY FROM THE DRIVERS SIDE DOOR(WHERE I STORE IT); TURNED AROUND AND PUT THE KEY INTO THE MAILBOX; OPENED MY MAILBOX AND AS I WAS ABOUT TO TAKE THE MAIL OUT OF THE BOX I HEAR D A NOISE; I TURN AROUND AND MY JEEP IS MOVING BACKWARDS; I INSTINCTIVELY LUNGE AT THE CAR; HIT MY HEAD ON THE OUTER EDGE OF THE OPEN DOOR CAUSING A MAJOR CUT REQUIRING SUTURES; THEN THE OPEN DOOR AND MOVING CAR PIN ME AGAINST A POST; I MANAGE TO PUSH MY WAY FREE CAUSING MORE INJURIES TO MYSELF; SPIN AROUND THE OUTSIDE OF THE POLE; MANAGE TO GET INTO THEJEEP;---- IT JUMPED OUT OF PARK INTO REVERSE; THE OPEN DOOR WAS CRUSHED BACKWARDS BY THE POLE CAUSING THE PROPERTY DAMAGE AND I WAS INJURED IN THE INCIDENT AS WELL. NOW I FIND OUT THAT GRAND CHEROKEES AND LAREDOS HAVE THESE REPORTED INCIDENTS OF JUMPING INTO REVERSE AND I THINK THESE PROBLEM AUTOS SHOULD BE TAKEN OFF THE ROAD; THIS COULD HAVE BEEN A TRAGIC SCENE BECAUSE THIS MAIL CENTER IS USUALLY BUSY AND IF THERE WAS A CHILD OR SOMEONE BEHIND MY CAR OR ANOTHER AUTO BEHIND ME WHEN THIS HAPPENED IT COULD HAVE BEEN FATAL; FOR ME AS WELL--I'M LUCKY I WASN;T KNOCKED OUT.*AK

NHTSA ODI #757944

1997 model year · Mileage unknown · Feb 7, 2002
Power TrainCrash

THE TRUCK IS NOW DOWN, THE TRANSMISSION IS NOT FUNCTIONING AT ALL, ALL GEARS ACT AS IF IN DRIVE.

NHTSA ODI #757902

1998 model year · Mileage unknown · Feb 6, 2002
Power Train

SOME THING HAS TO BE DONE ABOUT THIS PROBLEM, THE VEHICLE ALMOST BACKED IT SELF INTO MY NEIBORS LIVING ROOM. NOT TO MENTION IF A PERSON HAD BEEN IN THE WAY THEY COULD HAVE BEEN KILLED OF SERIOUSLY INJURED. THIS PROBLEM SHOULD BE CORRECTED AS SOON AS POSSIBLE, LIVES AND PROPERTY DAMAGE IS AT STAKE.*AK

NHTSA ODI #757874

2000 model year · Mileage unknown · Feb 6, 2002
Power TrainCrash

MY WIFE HAD HER 2000 JEEP GRAND CHEROKEE IN PARK ON A FAIRLY LEVEL SURFACE, SHE GOT OUT OF HER VEHICLE TO CHECK ON SOME YOUNG PEOPLE. WHEN SHE GOT OU A FRIEND OF HERS IN ANOTHER SUV YELLED THAT HER JEEP WAS MOVING. SHE LOOKED BACK THE JEEP JUMPED A CURB RAN OVER FOUR 20 YEAR OLD SHRUBS THEN HIT A LAMP POST. THE VEHICLE DID NOT S…

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MY WIFE HAD HER 2000 JEEP GRAND CHEROKEE IN PARK ON A FAIRLY LEVEL SURFACE, SHE GOT OUT OF HER VEHICLE TO CHECK ON SOME YOUNG PEOPLE. WHEN SHE GOT OU A FRIEND OF HERS IN ANOTHER SUV YELLED THAT HER JEEP WAS MOVING. SHE LOOKED BACK THE JEEP JUMPED A CURB RAN OVER FOUR 20 YEAR OLD SHRUBS THEN HIT A LAMP POST. THE VEHICLE DID NOT START MOVING UNTIL SHE WAS 20-30 FEET FROM THE JEEP. I REPORTED THIS TO JEEP, THAY SENT OUT AN INSPECTOR WHO AGREED WITH ME THAT THE JEEP HAD TO BE IN GEAR TO BE ABLE TO HAVE ENOUGH MOMENTEUM TO JUMP THE CURB AND RUN OVER THE SHRUBS AND HIT THE LAMP POST. JEEP DENIED THAT THE VEHICLE WAS AT FAULT, REFUSED TO REPAIR SMALL DAMAGE, THANK GOD THIS DID NOT HAPPEN IN MY DRIVE WAY WITH MY 28 MONTH OLD GIRL ANYWHERE NEAR THE JEEP. THIS IS A SAFTEY PROBLEM AND I NEED HELP. THANK YOU. *AK

NHTSA ODI #757855

2001 model year · Mileage unknown · Feb 5, 2002
Power TrainCrashInjury

VEHICLE WENT FROM PARK TO ROLLING FORWARD. I JUMPED IN TO BRAKE BUT VEHICLE DID NOT RESPOND. ROLLED FORWARD HITTING MY HOUSE AND KEPT GOING ACROSS LAWN AND HIT NEIGHBOR'S HOUSE. AIRBAGS DID NOT DEPLOY. COPS DID NOT REPORT WHAT I TOLD THEM HAPPENED INSTEAD THEY WROTE WHAT THEY THOUGHT HAPPENED BUT THE FACT IS THAT THE VEHICLE MO…

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VEHICLE WENT FROM PARK TO ROLLING FORWARD. I JUMPED IN TO BRAKE BUT VEHICLE DID NOT RESPOND. ROLLED FORWARD HITTING MY HOUSE AND KEPT GOING ACROSS LAWN AND HIT NEIGHBOR'S HOUSE. AIRBAGS DID NOT DEPLOY. COPS DID NOT REPORT WHAT I TOLD THEM HAPPENED INSTEAD THEY WROTE WHAT THEY THOUGHT HAPPENED BUT THE FACT IS THAT THE VEHICLE MOVED WHEN IT SHOULDN'T HAVE, BRAKES DIDN'T RESPOND, AND THIS SHOULDN'T HAVE HAPPENED. HOW CAN I PUT MY FAMILY IN THIS CAR EVEN AFTER THEY FIX IT?*AK

NHTSA ODI #757835

1999 model year · Mileage unknown · Feb 4, 2002
Power TrainCrash

DROVE CAR IN GARAGE, LEFT RUNNING, PLACED IN PARK WITH DOOR OPEN. CAR JUMPED INTO REVERSE BACKED ITSELF UP, CRASHING INTO HOUSE. DAMAGE TO LEFT DOOR AND FENDER, PLUS HOUSE DAMAGE.*AK

NHTSA ODI #757728

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.