COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
1999 model year · Mileage unknown · Apr 9, 2002
Engine And Engine CoolingPower TrainService Brakes, Hydraulic

WHAT A LEMON! WE ARE AVERAGING $2000/YEAR IN REPAIRS. POWER WINDOWS THAT STOP WORKING, WATER PUMP BREAKS, BRAKE ROTORS NEED REPLACING BEFORE BRAKES WEAR OUT, LEAKING DIFFERENTIAL, TRANSMISSION, AND NOW WE'RE TOLD BY DEALER SERVICE DEPARTMENT WE NEED A NEW TRANSFER CASE. WHOEVER DESIGNED/BUILT/SOLD THIS VEHICLE DOESN'T HAVE MU…

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WHAT A LEMON! WE ARE AVERAGING $2000/YEAR IN REPAIRS. POWER WINDOWS THAT STOP WORKING, WATER PUMP BREAKS, BRAKE ROTORS NEED REPLACING BEFORE BRAKES WEAR OUT, LEAKING DIFFERENTIAL, TRANSMISSION, AND NOW WE'RE TOLD BY DEALER SERVICE DEPARTMENT WE NEED A NEW TRANSFER CASE. WHOEVER DESIGNED/BUILT/SOLD THIS VEHICLE DOESN'T HAVE MUCH PRIDE IN THEIR WORKMANSHIP.

NHTSA ODI #760497

2001 model year · Mileage unknown · Apr 6, 2002
Power Train

I LEFT MY JOB SITE, EXITING AT A GATED DRIVEWAY. I PLACED THE CAR IN PARK, OR SO I THOUGHT, AND OPERATED THE PARKING BRAKE. I THEN EXITED THE VEHICLE WITH THE MOTOR STILL RUNNING, IN ORDER TO CLOSE THE GATE BEHIND THE VEHICLE. AS I TURNED BACK TO THE VEHICLE, AFTER LOCKING THE GATE, I IMMEDIATELY NOTICED THAT THE "REVERSE BAC…

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I LEFT MY JOB SITE, EXITING AT A GATED DRIVEWAY. I PLACED THE CAR IN PARK, OR SO I THOUGHT, AND OPERATED THE PARKING BRAKE. I THEN EXITED THE VEHICLE WITH THE MOTOR STILL RUNNING, IN ORDER TO CLOSE THE GATE BEHIND THE VEHICLE. AS I TURNED BACK TO THE VEHICLE, AFTER LOCKING THE GATE, I IMMEDIATELY NOTICED THAT THE "REVERSE BACK-UP LIGHTS" WERE ON. THAT WAS A POSITIVE INDICATION THAT THE VEHICLE'S TRANSMISSION WAS IN "REVERSE" NOT "PARK." LUCKILY, THE VEHICLE DID NOT MOVE TOWARDS ME. I THEN RE-ENTERED THE VEHICLE VIA THE DRIVER SIDE DOOR, AND OBSERVED THAT THE GEAR SHIFT LEVER WAS ACTUALLY IN "REVERSE" CONFIRMING WHAT WAS INDICATED BY THE BACK UP LIGHTS BEING ON. PUZZLED THAT THIS HAPPENED, I ATTEMPTED ON SEVERAL TRIES OF SHIFTING THE GEAR SHIFT LEVER TO ASCERTAIN IF I COULD RECREATE THE SAME CONDITION (I.E., OF SHIFTING INTO "PARK" BY "FEEL" AND ACTUALLY STOPPING IN "REVERSE" ONE POSITION SHORT OF THE "PARK" POSITION). I WAS ABLE TO DO SO, THAT IS, INCORRECTLY STOPPING AT "REVERSE." SINCE I DRIVE THIS CAR AT NIGHT MOST WEEKNIGHTS, I WOULD NORMALLY SHIFT THE CAR INTO "PARK" BY FEEL. PLEASE NOTE THAT I SPENT NEARLY SIX YEARS SERVICING JEEPS, TRUCKS AND OTHER WHEELED VEHICLES FOR THE NATIONAL GUARD AS A RESERVIST, AND AS SUCH FEEL FULLY QUALIFIED TO OFFER THE FOLLOWING DESCRIPTION OF THE PROBLEM. SUFFICE IT TO ALSO POINT OUT THAT THE PARKING BRAKE WILL NOT HOLD THE VEHICLE FROM MOVING WHILE FULLY OPERATIONAL IF THE ACCELERATOR IS PRESSED WHILE THE VEHICLE IS IN "REVERSE." THE "DEFECT" OR SHORTCOMING IN THIS CASE, APPEARS TO BE THE RESULT OF A FAULTY SAFETY BUTTON THAT IS AN INTEGRAL PART OF THE GEAR SHIFT LEVER MECHANISM. I NOTICED A DISTINCT PATTERN OF THE SHIFT LEVER STOPPING AT "REVERSE" AS IF IN "PARK" IF THE BUTTON IS NOT COMPLETELY PRESSED WHILE SHIFTING THE LEVER FORWARD TOWARDS "PARK." THE BUTTON MECHANISM HAS A RANGE OF MOTION THAT ALLOWS AN INCOMPLETE PROTECTIVE ACTION, STOPPING THE LEVER AT "REVERSE" ONE NOTCH SHORT OF "PARK."*AK

NHTSA ODI #760350

2002 model year · Mileage unknown · Apr 5, 2002
Power Train

STARTED VEHICLE AND IT WOULD NOT MOVE, PUT BACK INTO PARK, THEN INTO REVERSE AND IT STILL WOULD NOT MOVE, PUT INTO PARK, COULD NOT GET IT OUT OF PARK, SHUT VEHICLE OFF AND STARTED PUT BACK IN REVERSE ANDIT WAS OKAY, CONTACTED DEALER, DEALER CALLED ME BACK, STATED JEEP WOULD REPLACE THE TRANSMISSION. THIS IS WHERE WE STAND NOW. *…

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STARTED VEHICLE AND IT WOULD NOT MOVE, PUT BACK INTO PARK, THEN INTO REVERSE AND IT STILL WOULD NOT MOVE, PUT INTO PARK, COULD NOT GET IT OUT OF PARK, SHUT VEHICLE OFF AND STARTED PUT BACK IN REVERSE ANDIT WAS OKAY, CONTACTED DEALER, DEALER CALLED ME BACK, STATED JEEP WOULD REPLACE THE TRANSMISSION. THIS IS WHERE WE STAND NOW. *AKY

NHTSA ODI #760314

1997 model year · Mileage unknown · Apr 3, 2002
Power Train

VEHICLE WAS IN PARK AND TURNED ON WITH DOOR OPEN. AS VEHICLE ROLLED BACKWARDS CONSUMER RAN TO TRY AND JUMP INTO VEHICLE. PHYSICALLY SAW GEAR SHIFT CLICK FROM PARK TO REVERSE. VEHICLE WAS MOVING TOO FAST TO SLAM GEAR SHIFT BACK TO PARK. *AK

NHTSA ODI #8006895

1996 model year · Mileage unknown · Apr 2, 2002
Power Train

RALPHS JEEP CLAIMS CHRYSLER HAS NOT YET MANUFACTERED THE SECONDARY DETENT SYSTEM TO FIX THE RECALL.AFTER CONTACTING DAIMLER CHRYSLER THEY CLAIM THEY HAVE NO RECALL LISTED FOR THIS PROBLEM.THIS RECALL IS LISTED ON YOUR WEBSITE NHTSA CAMPAIGN ID # 02V053000.ON 3/19/02 THE TRANSMISSION ON THIS VEHICLE HAD TO BE REPLACED BY COTTMAN …

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RALPHS JEEP CLAIMS CHRYSLER HAS NOT YET MANUFACTERED THE SECONDARY DETENT SYSTEM TO FIX THE RECALL.AFTER CONTACTING DAIMLER CHRYSLER THEY CLAIM THEY HAVE NO RECALL LISTED FOR THIS PROBLEM.THIS RECALL IS LISTED ON YOUR WEBSITE NHTSA CAMPAIGN ID # 02V053000.ON 3/19/02 THE TRANSMISSION ON THIS VEHICLE HAD TO BE REPLACED BY COTTMAN TRANSMISSION (508-995-3858),MEDAL SHAVINGS WERE FOUND IN THE TRANSMISSION PAN WHICH IS ACCORDING TO MY MECHANIC, CAUSED BY SHIFTER LEVER PROBLEMS.*AK

NHTSA ODI #760144

1999 model year · Mileage unknown · Apr 1, 2002
Power TrainCrash

VEHICLE WAS PARKED WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED. CONSUMER GOT OUT OF VEHICLE, AND AT THAT MOMENT, VEHICLE SHIFTED TO REVERSE AND HIT A MAILBOX. CONSUMER WAS ABLE TO STOP VEHICLE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 3100.00.*AK

NHTSA ODI #8006737

1998 model year · Mileage unknown · Apr 1, 2002
Power Train

WHILE DRIVING AND UPON PUTTING VEHICLE INTO PARK IT AUTOMATICALLY WENT INTO REVERSE ON ITS OWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ODI #8006764

1994 model year · Mileage unknown · Mar 29, 2002
Power TrainInjury

VEHICLE JUMPED INTO REVERSE WHILE IT WAS PARKED. CONSUMER WAS STANDING BEHIND VEHICLE. DEALER INDICATED THAT VEHICLE WENT INTO REVERSE BECAUSE FRONT TIRE WAS A DIFFERENT BRAND THAN OTHER 3 TIRES. MANUFACTURER WAS NOTIFIED.*AK *YH

NHTSA ODI #8006674

1995 model year · Mileage unknown · Mar 26, 2002
Power TrainCrash

WHILE THE VEHICLE WAS IN PARK AND IDELING THE VEHICLE WENT INTO REVERSE AND RAN INTO ANOTHER VEHICLE. NLM

NHTSA ODI #8006400

1996 model year · Mileage unknown · Mar 25, 2002
Power Train

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ODI #759802

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.