COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2008 model year · 2,511 miles · Mar 19, 2008
Power TrainCrash

TL*- THE CONTACT LEASES A 2008 JEEP CHEROKEE 4X4. WHILE PULLING INTO A PARKING GARAGE THE VEHICLE WOULD NOT ACCELERATED, INSTEAD IT WENT INTO REVERSE. SHE WAITED A FEW MINUTES THEN WHEN SHE TRIED TO PROCEED FORWARD THE VEHICLE CONTINUED IN REVERSE THEN JERKED AND STRUCK THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER,…

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TL*- THE CONTACT LEASES A 2008 JEEP CHEROKEE 4X4. WHILE PULLING INTO A PARKING GARAGE THE VEHICLE WOULD NOT ACCELERATED, INSTEAD IT WENT INTO REVERSE. SHE WAITED A FEW MINUTES THEN WHEN SHE TRIED TO PROCEED FORWARD THE VEHICLE CONTINUED IN REVERSE THEN JERKED AND STRUCK THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO WASN'T ABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED NOTHING WAS WRONG AND IT MIGHT HAVE BEEN DRIVER ERROR. A POLICE REPORT WAS TAKEN BY THE WHITE PLAINS POLICE DEPARTMENT REPORT NUMBER 08-10826. THE CURRENT AND FAILURE MILEAGE WERE 2,511.

NHTSA ODI #10221791

2007 model year · Mileage unknown · Mar 12, 2008
Power Train

THERE HAVE BEEN SEVERAL PEOPLE WITH THE 2007 WK CRD THAT HAVE REPORTED THAT THEIR VEHICLE HAS DIED ON THEM WHILE DRIVING. READING ABOUT THIS ON JEEP FORUM, I DISCOVERED THAT THERE IS A TSB RELATED TO A FAULTY CRANKSHAFT POSITION SENSOR ON WK JEEPS THAT WERE BUILT BEFORE JUNE 12TH, 2007. MY JEEP WAS BUILT IN APRIL, 2007. WHIL…

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THERE HAVE BEEN SEVERAL PEOPLE WITH THE 2007 WK CRD THAT HAVE REPORTED THAT THEIR VEHICLE HAS DIED ON THEM WHILE DRIVING. READING ABOUT THIS ON JEEP FORUM, I DISCOVERED THAT THERE IS A TSB RELATED TO A FAULTY CRANKSHAFT POSITION SENSOR ON WK JEEPS THAT WERE BUILT BEFORE JUNE 12TH, 2007. MY JEEP WAS BUILT IN APRIL, 2007. WHILE MY JEEP HAS NOT STALLED, IT IS MY WIFE'S VEHICLE AND SHE IS FREQUENTLY TRANSPORTING OUR TWO CHILDREN. THE TSB CALLS FOR CHECKING AND REPLACING THE SENSOR IF IT FAILS, BUT I DO NOT FIND THIS TO BE ACCEPTABLE. IF THE VEHICLE WERE TO JUST DIE WHILE THEY WERE GOING DOWN THE HIGHWAY IT COULD RESULT IN SERIOUS INJURIES TO MY WIFE AND KIDS. I BELIEVE THAT CHRYSLER SHOULD DO A RECALL TO REPLACE THIS SENSOR BEFORE ANYONE GETS HURT. *TR

NHTSA ODI #10220879

2001 model year · 95,000 miles · Mar 3, 2008
Power TrainCrash

INCIDENT HAPPENED IN MALL PARKING LOT. TRIED TO PUT JEEP IN REVERSE AND VEHICLE DID NOT GO INTO GEAR. PUT VEHICLE IN PARK, CHECKED TO MAKE CERTAIN EMERGENCY BRAKE WAS NOT ON THEN PUT IN REVERSE AGAIN. THIS TIME IT ACCELERATED EXTREMELY FAST AND BACKED INTO A PARKED CAR BEHIND ME WHICH SLID INTO CAR NEXT TO IT, WHICH SLID INTO …

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INCIDENT HAPPENED IN MALL PARKING LOT. TRIED TO PUT JEEP IN REVERSE AND VEHICLE DID NOT GO INTO GEAR. PUT VEHICLE IN PARK, CHECKED TO MAKE CERTAIN EMERGENCY BRAKE WAS NOT ON THEN PUT IN REVERSE AGAIN. THIS TIME IT ACCELERATED EXTREMELY FAST AND BACKED INTO A PARKED CAR BEHIND ME WHICH SLID INTO CAR NEXT TO IT, WHICH SLID INTO THE CAR NEXT TO IT. IT HAPPENED IN ABOUT 1/4 SECOND AND DAMAGED 4 CARS, COUNTING THE JEEP. *TR

NHTSA ODI #10219881

2006 model year · Mileage unknown · Feb 25, 2008
Power Train

TRANSMISSION DOES NOT SHIFT DOWN WHEN STEPPING ON GAS. MOST OFTEN IN THE 1200-1500 RPM RANGE. VEHICLE TRIES TO STAY ON SAME GEAR AND IS NOT SHIFTING E.G. FROM 5TH GEAR TO 4TH. IF GAS PEDAL IS STEPPED ON ALL THE WAY, VEHICLE SHIFTS DOWN 2 GEARS, E.G. FROM 5TH TO 3RD, AND SPIKES UP TO 6000 RPM. THIS TAKES ABOUT 1.5. SECONDS, L…

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TRANSMISSION DOES NOT SHIFT DOWN WHEN STEPPING ON GAS. MOST OFTEN IN THE 1200-1500 RPM RANGE. VEHICLE TRIES TO STAY ON SAME GEAR AND IS NOT SHIFTING E.G. FROM 5TH GEAR TO 4TH. IF GAS PEDAL IS STEPPED ON ALL THE WAY, VEHICLE SHIFTS DOWN 2 GEARS, E.G. FROM 5TH TO 3RD, AND SPIKES UP TO 6000 RPM. THIS TAKES ABOUT 1.5. SECONDS, LEADING TO DANGEROUS SITUATIONS WHEN CHANGING LANES, ENTERING A HIGHWAY, OR SPEEDING AWAY FROM CRITICAL SITUATIONS. ALREADY EXPERIENCED SEVERAL SEVERE CLOSE ENCOUNTERS. THE SPIKE IN RPM WILL LEAD TO PROPERTY DAMAGE SINCE THE TRANSMISSION WILL BLOW SOON. *TR

NHTSA ODI #10219145

2003 model year · 83,000 miles · Feb 21, 2008
Power Train

2003 JEEP GRAND CHEROKEE LAREDO THE JEEP WAS RUNNING AND IN PARK. I WAS STANDING OUTSIDE ABOUT 20 YARDS AWAY. THE GEARSHIFT POPPED FROM PARK TO REVERSE ON ITS OWN. I WAS LUCKILY ABLE TO STOP IT IN TIME. ALSO, WHEN I PARK IT AND TRY TO REMOVE THE KEY THE KEY IS LOCKED IN PLACE LIKE ITS STILL IN GEAR. I HAVE TO PUSH THE GEARSHIFT…

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2003 JEEP GRAND CHEROKEE LAREDO THE JEEP WAS RUNNING AND IN PARK. I WAS STANDING OUTSIDE ABOUT 20 YARDS AWAY. THE GEARSHIFT POPPED FROM PARK TO REVERSE ON ITS OWN. I WAS LUCKILY ABLE TO STOP IT IN TIME. ALSO, WHEN I PARK IT AND TRY TO REMOVE THE KEY THE KEY IS LOCKED IN PLACE LIKE ITS STILL IN GEAR. I HAVE TO PUSH THE GEARSHIFT WITH FORCE TO RELEASE THE KEY. A MECHANIC HAS SAID THAT THE LINKAGE WAS LOOSE. I HAVE TIGHTENED IT AND THE PROBLEM HAS HAPPENED AGAIN. *TR

NHTSA ODI #10218754

2008 model year · 1,332 miles · Feb 20, 2008
Power Train

VEHICLE WAS PURCHASED ON 12/31/07. IN TWO SEPARATE OCCASIONS, THE VEHICLE'S TRANSMISSION GETS STUCK AND DOESN'T CHANGE GEARS. CAR AT BOTH TIMES WAS DRIVEN AT 40 MILES PER HOUR. WHEN ACCELERATED, THE VEHICLE'S SPEED WOULD NOT INCREASE, RENDERING THE CAR UNDRIVEABLE. *TR

NHTSA ODI #10218599

2003 model year · 57,220 miles · Feb 8, 2008
Power TrainSeatsFireInjury

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ACTIVATED THE HEATED SEATS, WHICH TOOK APPROXIMATELY FIVE MINUTES TO WARM UP. THREE MINUTES LATER, THE SEAT WARMED UP EXCESSIVELY AND CAUSED MILD BURNS TO HER BODY. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN …

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TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ACTIVATED THE HEATED SEATS, WHICH TOOK APPROXIMATELY FIVE MINUTES TO WARM UP. THREE MINUTES LATER, THE SEAT WARMED UP EXCESSIVELY AND CAUSED MILD BURNS TO HER BODY. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER), ALTHOUGH THE FAILURE WAS IDENTICAL. THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HER OWN EXPENSE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 57,220 AND CURRENT MILEAGE WAS 61,716. UPDATED 3/4/08 *CN THE DEALER STATED MALFUNCTION INDICATOR LIGHT ON, AND TRANSMISSION NOT SHIFTING PROPERLY. UPDATED 03/04/08 *TR

NHTSA ODI #10217459

2005 model year · 12,690 miles · Feb 8, 2008
Power Train

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 15-55 MPH, THE VEHICLE SHOOK WHEN THE GEARS SHIFTED. IN ADDITION, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER INSIDE THE TRANSMISSION CAUSED THE FAILURE AND THEY FOUND WATER INSIDE THE TRANSMISSION. THEY REPAIRE…

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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 15-55 MPH, THE VEHICLE SHOOK WHEN THE GEARS SHIFTED. IN ADDITION, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER INSIDE THE TRANSMISSION CAUSED THE FAILURE AND THEY FOUND WATER INSIDE THE TRANSMISSION. THEY REPAIRED THE VEHICLE AS PART OF THE RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID 05V396000). APPROXIMATELY SEVEN MONTHS LATER THE FAILURE OCCURRED AGAIN. IN ADDITION, THE VEHICLE WOULD LURCH FORWARD WHEN THE VEHICLE WAS STOPPED. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED THE FAILURE. THE DEALER MADE THE REPAIR. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR MORE OCCASIONS. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED EACH FAILURE. THE FAILURE MILEAGE WAS 12,690 AND CURRENT MILEAGE 60,000.

NHTSA ODI #10217491

2005 model year · Mileage unknown · Jan 11, 2008
Electrical SystemInterior LightingPower Train

SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISS…

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SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISSUE TRANSMISSION/ FAILED TORQUE CONVERTER/SHUDDER. DEALER ARGUED NO RECALL OF THIS ITEM, DESPITE HAVING NHTSA RECALL INFO/MY VIN WAS NOTED ON RECALL. DEALER REFUSED TO WAIVE $100 POWERTRAIN WARRANTY FEE EACH TIME JEEP BROUGHT BACK. DEALER INSISTED MOPAR PARTS HAVE 9,000 MI WARRANTY/ I WOULD PAY FOR REPAIR B/C I DROVE 10,000 MI SINCE PREVIOUS REPAIR. DEALER REFUSED TO PROVIDE RENTAL CAR DESPITE 5-7 DAY S TO REPAIR. RECALL STATES A LOANER VEHICLE TO BE PROVIDED IF SCHEDULED REPAIR WOULD TAKE >1+DAYS. A LOCAL 5 STAR JEEP/CHRYSLER DEALERSHIP REFUSED TO SERVICE JEEP AFTER THEIR INITIAL RECALL REPAIR FAILED AT 10,000 MILES. I WAS TOLD TO TAKE JEEP BACK TO DEALERSHIP I LEASED IT FROM. DEALERSHIP MANAGER TOLD ME IT WAS NOT HIS PROBLEM TO FIX & 5 STAR JEEP NAME DID NOT MEAN ANYTHING TO HIM. SAID HE WAS NOT CONCERNED ABOUT RECALL. I BROUGHT JEEP TO THE LEASING DEALERSHIP- THEY REFUTED CLAIMS OF A RECALL & TOLD ME TO PAY FOR ALL REPAIRS & LOANER CAR. IT WASN'T UNTIL 4TH&5TH TIME JEEP WAS IN FOR SERVICE THAT A LOANER CAR WAS PROVIDED BECAUSE I TOLD DEALER I WAS PURSUING OHIO LEMON LAW. THE LAST TIME I BROUGHT JEEP IN FOR SERVICE OF THIS RECALL ITEM, I WAS TOLD TO GO ON A DRIVE WITH SERVICEMAN TO VERIFY PROBLEM. HE TOLD ME IT WAS TORQUE CONVERTER & NOT TO FIX IT B/C HE DIDN'T THINK THERE WOULD BE A FIRES FROM LEAK. I SHOWED HIM NHTSA RECALL. HE SAID I WOULD PAY FOR MOPAR PARTS B/C THEY WERE OUT OF WARRANTY @ 12,000 MILES. I TOLD HIM I HAD 10,000 MILES SINCE LAST SERVICE. HE SPOKE TO MANAGER & THEY SERVICED JEEP. JEEP IS AGAIN SHUDDERING/CLUNKING. *TR

NHTSA ODI #10214531

2006 model year · 20,000 miles · Jan 3, 2008
Power Train

TRANSMISSION WILL SPORADICALLY CHOOSE NOT TO ENGAGE ALLOWING THE VEHICLE TO FREE WHEEL. PROBLEM NOTED MAINLY AFTER INITIAL START WHEN LEFT OVERNIGHT AND WILL GO AWAY AFTER ALLOWING THE VEHICLE TO WARM UP SUFFICIENTLY (3-5 MINUTES). *CN

NHTSA ODI #10213548

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.