COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2005 model year · 1,000 miles · Oct 17, 2008
Power Train

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING OVER 45 MPH, THE VEHICLE WOULD JERK. THE DEALER REPLACED THE TORQUE CONVERTER AND DROPPED THE EXTENDED WARRANTY DEDUCTIBLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID CAUSED BY A SEAL FAILURE. THE DEALER STATED THAT THIS WAS CO…

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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING OVER 45 MPH, THE VEHICLE WOULD JERK. THE DEALER REPLACED THE TORQUE CONVERTER AND DROPPED THE EXTENDED WARRANTY DEDUCTIBLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID CAUSED BY A SEAL FAILURE. THE DEALER STATED THAT THIS WAS COMMON FOR THE SEALANT TO FAIL AND CAUSE THE LEAK. THE CONTACT INQUIRED ABOUT A TSB AND WAS INFORMED THAT THERE WERE NO SERVICE BULLETINS FOR THE VEHICLE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 33,000.

NHTSA ODI #10245845

1999 model year · 120,000 miles · Oct 13, 2008
EquipmentPower Train

THE SOLENOID CONTINUES TO GO OUT, THREATENING DAMAGE TO THE TRANSMISSION. IT HAS WENT OUT TWICE WITHIN A YEAR OF REPLACEMENT. *TR

NHTSA ODI #10245286

2002 model year · 95 miles · Sep 29, 2008
Power TrainCrash

CAR WAS PLACED IN PARK IN OUR DRIVEWAY. WIFE LEFT VEHICLE TO RETRIEVE ARTICLE FROM HOUSE. WHEN SHE RETURNED, SHE SAW VEHICLE IN REVERSE HEADED FOR THE HOUSE ACROSS THE STREET. VEHICLE STOPPED WHEN IT STRUCK THE HOUSE. *TR

NHTSA ODI #10243947

1998 model year · Mileage unknown · Sep 18, 2008
Fuel System, GasolinePower Train

IT HAS HAPPENED A FEW TIMES THE LEVER IN THE GAS TANK THAT LETS THE GAS GAUGE KNOW HOW MUCH GAS IS IN IT STICKS WHEN IT SAYS A QUARTER TANK IT IS ACTUALLY COMPLETELY EMPTY. THIS HAS LEFT MYSELF AND MY TWO BABIES LEFT TO WALK AND GET PUSHED TO A GAS STATION. THE OTHER COMPLAINT IS THAT THE TRANSMISSION MAKES A REALLY LOAD WHI…

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IT HAS HAPPENED A FEW TIMES THE LEVER IN THE GAS TANK THAT LETS THE GAS GAUGE KNOW HOW MUCH GAS IS IN IT STICKS WHEN IT SAYS A QUARTER TANK IT IS ACTUALLY COMPLETELY EMPTY. THIS HAS LEFT MYSELF AND MY TWO BABIES LEFT TO WALK AND GET PUSHED TO A GAS STATION. THE OTHER COMPLAINT IS THAT THE TRANSMISSION MAKES A REALLY LOAD WHINING NOISE WHEN OVERDRIVE IS OFF. *TR

NHTSA ODI #10242761

2005 model year · 67,000 miles · Aug 12, 2008
Power Train

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED. A FEW MONTHS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, TH…

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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED. A FEW MONTHS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY DISCOVERED THAT ONLY PART OF THE RECALL WORK WAS DONE. THE DEALER AND THE MANUFACTURER ARE REFUSING TO PERFORM THE RECALL REPAIR BECAUSE THE CONTACT IS THE THIRD OWNER OF THE VEHICLE. THE FAILURE MILEAGE WAS 67,000.

NHTSA ODI #10237851

1994 model year · 120,000 miles · Aug 5, 2008
Power Train

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE DAY AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT NOTICED THAT SHE WAS ABLE TO SHIFT THROUGH ALL OF THE GEARS WITHOUT HAVING TO AP…

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TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE DAY AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT NOTICED THAT SHE WAS ABLE TO SHIFT THROUGH ALL OF THE GEARS WITHOUT HAVING TO APPLY THE BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE GEAR SHIFT ASSEMBLY NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 120,000.

NHTSA ODI #10237042

1993 model year · 145,153 miles · Aug 2, 2008
Power Train

A PURCHASED 1993 JEEP GRAND CHEROKEE- THE DAY I PURCHASED THIS CAR FROM A LOCAL BRISTOL AUTO DEALER (KING PHILIP MOTORS) THE CAR STALLED WHILE SHIFTING GEARS... THIS CAR IS AN AUTOMATIC, HOWEVER WHILE DRIVING A CONSTANT 70 MPH ON THE HIGHWAY, THE CAR STRUGGLED TO SHIFT BETWEEN FIRST AND SECOND GEARS. IT REVVED. THERE WAS A T…

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A PURCHASED 1993 JEEP GRAND CHEROKEE- THE DAY I PURCHASED THIS CAR FROM A LOCAL BRISTOL AUTO DEALER (KING PHILIP MOTORS) THE CAR STALLED WHILE SHIFTING GEARS... THIS CAR IS AN AUTOMATIC, HOWEVER WHILE DRIVING A CONSTANT 70 MPH ON THE HIGHWAY, THE CAR STRUGGLED TO SHIFT BETWEEN FIRST AND SECOND GEARS. IT REVVED. THERE WAS A TRANSMISSION LEAK THAT I DISCOVERED AND IN ONE DAY ALL THE TRANSMISSION FLUID HAD LEAKED OUT OF IT. UPON PARKING THE CAR IT STALLED OUT AND WHILE IDLE THE CAR WOULD REV HEAVILY AND SHAKE. DRIVING HOME ON THE HIGHWAY, (WHILE IN DRIVE) I COULD NOT ACCELERATE PAST 750 MPH FOR FEAR OF BREAKDOWN AS THE CAR WOULD NOT GO INTO A HIGHER GEAR. THE NEEDLE THAT SHOWS THE RPM WAS DANCING WILDLY BETWEEN SECOND AND THIRD GEAR. *TR

NHTSA ODI #10236734

2005 model year · 52,794 miles · Jul 24, 2008
Power Train

PURCHASED A 2005 JEEP GRAND CHEROKEE ON APRIL 19, 2007 DEALER ADVERTISED A 7YR./70,000 POWERTRAIN WARRANTY ON THE WINDOW STICKER, VEHICLE HAD CURRENT MILEAGE OF 52,794 DURING TEST DRIVE HEARD CLICKING SOUND FROM STEERING WHEEL THOUGHT IT WAS NORMAL WHEN YOU SIGNAL. THIS CONTINUES TO HAPPEN RANDOMLY TILL THIS DATE. OCT.11,200…

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PURCHASED A 2005 JEEP GRAND CHEROKEE ON APRIL 19, 2007 DEALER ADVERTISED A 7YR./70,000 POWERTRAIN WARRANTY ON THE WINDOW STICKER, VEHICLE HAD CURRENT MILEAGE OF 52,794 DURING TEST DRIVE HEARD CLICKING SOUND FROM STEERING WHEEL THOUGHT IT WAS NORMAL WHEN YOU SIGNAL. THIS CONTINUES TO HAPPEN RANDOMLY TILL THIS DATE. OCT.11,2007 TOOK VEHICLE TO JEEP DEALERSHIP FOR AIR CONDITIONING PROBLEMS, WOULD HEAR GROWLING SOUND, SHUT OFF, AND ONLY RUN ON HIGH. PAID DIAGNOSTIC FEE 74.90. COULD NOT AFFORD TO PAY FOR REPAIR WHICH WAS AN EXTRA $183 OVER THE NEXT COUPLE OF MONTHS WOULD NOTICE RANDOM SHUDDER OR ROUGH STARTS WHILE IDLING AND DRIVING, HEARD WEIRD WINDING SOUND AND VEHICLE WOULD STALL. CHECK ENGINE LIGHT CAME ON AND TOOK TO AUTOZONE, GIVEN TRANSMISSION CODES ON 5/16/2008 TOOK TO DEALERSHIP AND REQUESTED DIAGNOSTIC SERVICE BECAUSE ENGINE LIGHT ON AND HAVING SOME KIND OF TRANSMISSION PROBLEM ACCORDING TO AUTOZONE CODES,AND REQUESTED RECALL WORK DONE, WAS TOLD WE WOULD HAVE TO PAY $95. WE INFORMED THEM WE HAVE A WARRANTY AND SHOULD NOT HAVE TO PAY THE FEE ACCORDING TO CHRYSLER CUST. SERVICE. THEY INSISTED. TOLD THEM JUST DO RECALL WORK WE COULD NOT AFFORD FEE. ACCORDING TO RECEIPT TECH ONLY INSTALLED TRANSMISSION FILL TUBE OIL SEAL. AFTER SERVICE VEHICLE STILL SHUDDERING AND STALLING ON THE WAY HOME. 7/17/08 TOOK JEEP BACK TO DEALERSHIP TO GET TRANSMISSION DIAGNOSED, PAID $95. WAS TOLD FAILURE IN THE TORQUE CONVERTER, INTERNAL FAILURE, AND CODES ARE THE SAME AS THE ONE AUTOZONE GAVE EARLIER. REPAIR SOLUTIONS OFFERED WERE AN OVERHAUL WITH A PRICE QUOTE OF $3100 OR REPLACE FOR $3500. WE CALLED CHRYSLER ABOUT WARRANTY THEY SAID WE DON'T HAVE ONE. WE CALLED THE DEALERSHIP WE BOUGHT THE JEEP FROM AND THEY SAY WE DO HAVE THE CHRYSLER WARRANTY. AFTER THEY TALKED TO EACH OTHER DEALER WAS INFORMED ABOUT CHRYSLER'S WARRANTY POLICY AND ACKNOWLEDGES TELLING US ABOUT WARRANTY BUT HAS YET TO OFFER REPAIR SERVICE OR ANY SOLUTION. *TR

NHTSA ODI #10235674

2007 model year · 27,000 miles · Jul 23, 2008
Power Train

MY VEHICLE STALLS WITHOUT NOTICE LOSING POWER BUT NOT ACTUALLY SHUTTING OFF. AT OTHER TIMES IT ACTS LIKE IT IS HANGING IN 1ST GEAR. ON NUMEROUS OCCASIONS IT HAS NEARLY GOTTEN ME HIT BY ONCOMING TRAFFIC OR NEARLY REARENDED. I HAVE HAD IT CHECKED OUT 3 TIMES BY THE DEALER AND THEY SAY THEY ARE AWARE OF THE PROBLEM BUT NO RECALL HA…

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MY VEHICLE STALLS WITHOUT NOTICE LOSING POWER BUT NOT ACTUALLY SHUTTING OFF. AT OTHER TIMES IT ACTS LIKE IT IS HANGING IN 1ST GEAR. ON NUMEROUS OCCASIONS IT HAS NEARLY GOTTEN ME HIT BY ONCOMING TRAFFIC OR NEARLY REARENDED. I HAVE HAD IT CHECKED OUT 3 TIMES BY THE DEALER AND THEY SAY THEY ARE AWARE OF THE PROBLEM BUT NO RECALL HAS BEEN ISSUED BY CHRYLER TO FIX PROBLEM. I HAVE A 2007 JEEP GRAND CHEROKEE. *TR

NHTSA ODI #10235555

2005 model year · 40,000 miles · Jul 6, 2008
Power TrainFire

WIFE WAS DRIVING OUR 2005 JEEP GRAND CHEROKEE, 5.7L, QUANDRA DRIVE II TRANSMISSION. WHILE DRIVING YESTERDAY A POLICEMAN ON PATROL NOTICED A SUDDEN FIRE UNDER HER CAR. OFFICER SAID TRANSMISSION FLUID WAS LEAKING ONTO THE EXHAUST SYSTEM AND CAUSED IGNITION OF FIRE. OCCUPANTS EXTRACTED THEMSELVES WITHOUT PROBLEM. ENTIRE CAR ENG…

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WIFE WAS DRIVING OUR 2005 JEEP GRAND CHEROKEE, 5.7L, QUANDRA DRIVE II TRANSMISSION. WHILE DRIVING YESTERDAY A POLICEMAN ON PATROL NOTICED A SUDDEN FIRE UNDER HER CAR. OFFICER SAID TRANSMISSION FLUID WAS LEAKING ONTO THE EXHAUST SYSTEM AND CAUSED IGNITION OF FIRE. OCCUPANTS EXTRACTED THEMSELVES WITHOUT PROBLEM. ENTIRE CAR ENGULFED IN FLAMES AND EXTINGUISHED BY LOCAL FIRE DEPARTMENT. CAR AN ENTIRE LOSS. VERY LENGTHY SERVICE HISTORY WITH THE TRANSMISSION IN THIS VEHICLE PRIOR TO FIRE. *TR

NHTSA ODI #10233317

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.