NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
403 reportsMileage unknown · Jan 24, 2026
Electrical SystemEngine
This vehicle has ongoing issues with electrical systems. Any time temperature drops into negative digits the vehicle will drain both batteries to the point the auto is inoperable. Further jump starting the vehicle in a very low battery state is a futile venture. The issue leaves the vehicle and it's occupants stranded in sub-ze…
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This vehicle has ongoing issues with electrical systems. Any time temperature drops into negative digits the vehicle will drain both batteries to the point the auto is inoperable. Further jump starting the vehicle in a very low battery state is a futile venture. The issue leaves the vehicle and it's occupants stranded in sub-zero conditions.
NHTSA ODI #11713059
Mileage unknown · Jan 11, 2026
Fuel/propulsion System
The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay
NHTSA ODI #11710214
Mileage unknown · Jan 11, 2026
Engine
I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the recommended interval. This was…
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I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the recommended interval. This was alarming, as the vehicle had not shown any warning lights or obvious leaks. The service provider advised me that Chrysler vehicles with the V6 Pentastar engine have a known issue related to a defective engine seal that can cause excessive oil consumption. I was told that Chrysler is aware of this issue, that it has been the subject of class action lawsuits, but that it has not been formally recalled. I have since submitted my information to a class action settlement related to this issue but have not received any response. Due to the risk of engine damage, sudden failure, or safety hazards while driving, I believe this issue should be formally reviewed and documented by NHTSA. I am submitting this report to help document a potentially widespread defect that may affect vehicle safety and to ensure appropriate action is taken to protect consumers.
NHTSA ODI #11710178
Mileage unknown · Jan 6, 2026
Power Train
35000 miles 4 wheel drive transfer case went bad. Company honored full repairs. I was the second owner of this vehicle.
NHTSA ODI #11709111
Mileage unknown · Dec 21, 2025
Forward Collision AvoidanceVehicle Speed ControlCrash
I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and he…
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I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and held my foot on the brake for almost a mile, along the side of the highway, before the car came to a stop
NHTSA ODI #11706391
Mileage unknown · Nov 25, 2025
Unknown Or OtherFire
My jeep started on fire in my garage. I put my items for the day in my jeep then started it the garage door was open. I started it at 0557. I went and got my son dressed brought him to the living room I heard noises from outside in the garage. I opened the door in the house to the garage, and it was full of smoke. There were fla…
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My jeep started on fire in my garage. I put my items for the day in my jeep then started it the garage door was open. I started it at 0557. I went and got my son dressed brought him to the living room I heard noises from outside in the garage. I opened the door in the house to the garage, and it was full of smoke. There were flames coming from the front of the jeep. I called 911 at 0603. What component or system failed or malfunctioned, and is it available for inspection upon request? UNKOWEN How was your safety or the safety of others put at risk? The jeep engulfed in flame very quickly. If it wasn't for the quick thinking of my fiancé our home would have been a total loss as well. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I have a complaint going with the BBB Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police yes my jeep was bunted to the frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, I have had no issues with my jeep.
NHTSA ODI #11701396
Mileage unknown · Nov 20, 2025
Electrical System
Constant problems with starter engaging and not starting vehicle. This form only gave me one option for date; This has happened multiple times. This is a defective part, I went to Dick Scott dealership, tech wrote to check car and did not note defective starter; Wanted me to pay $118 to inspect the jeep. In the warranty jargon, …
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Constant problems with starter engaging and not starting vehicle. This form only gave me one option for date; This has happened multiple times. This is a defective part, I went to Dick Scott dealership, tech wrote to check car and did not note defective starter; Wanted me to pay $118 to inspect the jeep. In the warranty jargon, it stated if it was a defective part, it would be replaced. I only have 32000 miles on the vehicle.
NHTSA ODI #11700572
Mileage unknown · Nov 19, 2025
Power Train
Transmission failure at 19,481 miles in my 2021Jeep Grand Cherokee Limited 4x4 V6. The vehicle has not been abused, and the mileage is low for its age. The symptoms—erratic shifting, limp mode, and “Service Transmission” warnings— are consistent with a known defect pattern affecting multiple FCA vehicles using the same transmis…
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Transmission failure at 19,481 miles in my 2021Jeep Grand Cherokee Limited 4x4 V6. The vehicle has not been abused, and the mileage is low for its age. The symptoms—erratic shifting, limp mode, and “Service Transmission” warnings— are consistent with a known defect pattern affecting multiple FCA vehicles using the same transmission.
NHTSA ODI #11700283
Mileage unknown · Nov 16, 2025
EngineFuel/propulsion SystemUnknown Or Other
THE ISSUE IS IN STARTING THE VEHICLE. WHEN I PUSH THE START BUTTON, THE VEHICLE STARTS, BUT THE ENGINE CONTINUES TO TURN WITHOUT STOPPING AND TURNING OVER. I THEN PUSH THE START BUTTON AGAIN TO TURN OFF THE ENGINE AND MAKE ANOTHER ATTEMPT, AND THEN IT WILL START NORMALLY. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW WEEKS. A…
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THE ISSUE IS IN STARTING THE VEHICLE. WHEN I PUSH THE START BUTTON, THE VEHICLE STARTS, BUT THE ENGINE CONTINUES TO TURN WITHOUT STOPPING AND TURNING OVER. I THEN PUSH THE START BUTTON AGAIN TO TURN OFF THE ENGINE AND MAKE ANOTHER ATTEMPT, AND THEN IT WILL START NORMALLY. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW WEEKS. ALSO, SOMETIMES WHEN YOU PUSH THE START BUTTON, NOTHING HAPPENS, AND THE VEHICLE WILL NOT START. IT TAKES A SECOND ATTEMPT TO START NORMALLY
NHTSA ODI #11699713
Mileage unknown · Nov 11, 2025
Electrical SystemFuel/propulsion System
Engine died twice on busy freeway and needed to be towed to a shop. Shop verified the fuel pump was working. There is most likely a problem with the fuel pump relay.
NHTSA ODI #11698833
Official recalls
12Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Additional source detail variants (2)
Suspension:front:control Arm:upper Ball Joint
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Steering:linkages:knuckle:spindle:arm
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Aug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Jun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
May 18, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Jul 28, 2022
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Apr 28, 2022
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Consequence & remedy
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Mar 24, 2022
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Additional source detail variants (2)
Seats:critical Fasteners
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Child Seat:vehicle Tether Anchor
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Dec 9, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Additional source detail variants (2)
Exterior Lighting:lighting Control Module:software
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Exterior Lighting:headlights
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Nov 10, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence & remedy
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module:software
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Air Bags
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Oct 14, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Sep 21, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Visibility:rearview Mirrors/devices
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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