2010 Jeep Grand Cherokee

IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?

I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT THIS JEEP IS EXPERIENCING. RECALL STATES "THE FREQUENCY OPERATED BUTTON INTEGRATED KEY (FOBIK) MAY BE REMOVED PRIOR TO PLACING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IN THE 'PARK' POSITION. THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND CAUSE A CRASH WITHOUT WARNING." FCA ALSO SAYS "RECALLS ARE VIN RELATED, WHERE MANUFACTURED AND WHEN MANUFACTURED. RECALL K08 DOES NOT INVOLVE YOUR VEHICLE" THIS VEHICLE CAN BE IN GEAR WITH THE ENGINE RUNNING AND THE KEY REMOVED RESULTING IN UNATTENDED VEHICLE MOVEMENT. VERY UNSAFE

JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEHIND ME. I WAITED ABOUT FIVE MINUTES THEN TURNED THE WIN KEY ON AND JEEP STARTED UP AND I DROVE LESS THAN A MILE JEEP STARTED LOSING SPEED AGAIN BARELY MOVING. MANAGED TO COAST OFF TO SIDE OF ROAD. WAITED AGAIN FOR ABOUT FIVE MINUTES TURN KEY ON JEEP STARTED UP AGAIN. DROVE ABOUT TWO MILES SAME THING HAPPENED AGAIN. LET JEEP SIT FOR A FEW MORE MINUTES AT WHICH TIME I WAS THINKING THIS JEEP IS A DEATH TRAP WAITING TO HAPPEN. STARTED JEEP UP AGAIN AND THIS TIME I MANAGED TO GET HOME WITHOUT ANY MORE LOSS OF SPEED AS IF JEEP WAS IN NEUTRAL MODE. I AM NOW VERY UNEASY EACH TIME I DRIVE MY JEEP WORRYING IF IT WILL DO THIS AGAIN. VERY DANGEROUS SITUATION TO BE IN.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. WITHIN 15 SECONDS, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE DEALER (NEUWIRTH MOTORS IN WILMINGTON, NC) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

SEPT 26, 2015 DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN CRUISE CONTROL, MY JEEP JUST DIED. WOULD NOT START OR TURN OVER THE ENGINE LIGHT OIL LIGHT AND ECT LIGHT CAME ON. TURNS OUT THE TIMING CHAIN BROKE DAMAGED INTAKE VALVE ON #2 CYLINDER AND EXHAUST VALVE ON #8 CYLINDER. HAD THE HEADS INSPECTED VALVES AND TIMING CHAIN REPLACED. AND NEW SPARK PLUGS, IT HAD 100565 MILES ON IT. PICKED IT UP FROM THE SHOP ON NOV 13, 2015 RAN PERFECTLY NO VIBRATIONS SPARK KNOCK SMOOTH.. NOT EVEN 200 MILES ON IT AND THE SAME THING DRIVING ABOUT 65 MPH IN ECO MODE AND IT JUST DIED. THE ENGINE LIGHT TRACTION CONTROL LIGHT AND ECT LIGHT AND OIL LIGHT CAME ON. PULLED OVER ON THE SHOULD IT WOULD NOT START. HAD IT TOWED BACK TO THE SHOP.. THE SAME THING TIMING CHAIN BROKE AND TWO CYLINDERS HAVE NO COMPRESSION. THE SHOP CALLED THE MANUFACTURER OF THE TIMING CHAIN AND THEY ARE PUZZLED AS WELL ABOUT THE TIMING CHAIN BREAKING SO SOON AFTER BEING REPAIRED. SOMETHING IN THE ENGINE IS CAUSING EXTREME HARMONICS AND/OR VIBRATION INSIDE THE ENGINE AND CAUSING EXCESSIVE FORCE ON THE TIMING CHAIN TENSIONER AND GUIDE. HOWEVER, NEW PARTS SIMPLY DON'T BREAK LIKE THIS IF EVERYTHING IS COPACETIC UNDER THE HOOD.

I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TURN OVER.. HAD TO HAVE IT TOWED HOME.. CALLED CHRYSLER TO SEE IF IT HAD ANY RECALLS AND THEY SAID THERE WERE NONE..THEN HAD IT SCANNED READ P0340 CAMSHAFT SENSOR HAD THAT REPLACED STILL DID NOT WORK.. THE MECHANIC CALLED TWO DAYS LATER AND SAID THAT IT WAS THE TIPM MODULE AND HAD IT TOWED OVER TO THE DEALERSHIP.. HE SAID HE HAD TO DIG TO FIND THE RECALL AND THAT MY JEEP WAS MANUFACTURED IN FEBURARY 2010 AND IT FALLS INTO THE RECALL.. THIS IS NOT THE FIRST TIME I HAVE HAD ELECTRICAL ISSUES SUCH AS THE RADIO SHUTTING DOWN AND RESTARTING FOR NO REASON THE REMOTE HAVING NEW BATTERIES AND NOT UNLOCKING THE VEHICLE..

DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING TRAFFIC.WHEN CHANGING LANES I KEPT GOING LEFT AND COULD NOT STAY ON THE TRAVELED PORTION.I HAD TO DRIVE IN REVERSE TO GET OUT OVER THE PLOW BANK AND INTO THE TRAVEL WAY.ONCE HOME I COULD NOT MAKE IT UP MY 450FT LONG DRIVEWAY AND THE REAR END KEPT SLIDING OUT- THE 4WD DID NOT WORK. 5MO PREGNANT I COULD NOT SHOVEL MYSELF OUT AND HAD TO WAIT UNTIL THANKSGIVING MORNING FOR ASSISTANCE,AS A RESULT THE PLOW TRUCK COULD NOT CLEAN THE DRIVEWAY.WENT TO THE SVC DEPT OF MY DEALERSHIP.THEY INFORMED ME THERE WAS AS SOFTWARE UPDATE CORRECTING AN ISSUE WITH THE N23 RECALL.I WAS ABOUT THE 6-7 CAR WITH A SIMILAR ISSUE. AT FIRST THERE WAS NO SOFTWARE UPDATE, BUT IT APPEARS A SOFTWARE UPDATE WAS INITIATED IN THE FALL OF 2014 BUT NO COMMUNICATION WAS MADE TO THOSE WHO HAD THE N23 RECALL.I JUST RECEIVED A RECALL NOTICE FOR A "CONSUMER SAFETY NOTIFICATION" CHRYSLER PUBLISHED ON MAY 2015.I WAS INFORMED BY CHRYSLER THIS EVENING IT IS NOT A "RECALL" BECAUSE IT IS NOT A SAFETY ISSUE. I FILED A COMPLAINT. WHEN ASKED HOW THE COMPLAINT PROCESS WORKS HE SAID IT WILL BE REVIEWED INTERNALLY.I ASKED IF SOMEONE WOULD CALL ME BACK OR IF IT IS JUST PUT IN A RECORD SOMEWHERE. I WAS INFORMED IT IS MAINTAINED INTERNALLY, NO ONE WOULD BE CALLING ME BACK, BUT IT WOULD BE REVIEWED.THIS IS MOST DEFINITELY A SAFETY ISSUE. I COULD HAVE BEEN HURT, I COULD HAVE HURT SOMEONE, OR WORSE CASE SOMEONE COULD HAVE DIED.THE CAR DID NOT PERFORM AS EXPECTED IN CHALLENGING CONDITIONS. IT APPEARS THE ISSUE WAS KNOWN ABOUT AND HENCE A SOFTWARE UPDATE. IT IS DISAPPOINTING THE PUBLIC WAS NOT NOTIFIED UNTIL MAY 2015, AND THAT IT IS NOT CLASSIFIED AS AS SAFETY CONCERN.