NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
10 reportsClear category filterMileage unknown · Jul 15, 2023
Unknown Or Other
I just purchased this vehicle, in May 2023 and I have honestly had nothing but problems. I have no idea what is causing this but the speedometer/odometer does not work at all (all the lights and warning symbols work, cruise control doesn't work, TPM is lit up on the dash as I checked all the tires and all has same to, the key fo…
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I just purchased this vehicle, in May 2023 and I have honestly had nothing but problems. I have no idea what is causing this but the speedometer/odometer does not work at all (all the lights and warning symbols work, cruise control doesn't work, TPM is lit up on the dash as I checked all the tires and all has same to, the key fob buttons worked when it wanted to (has NEW battery it was replaced 3'xs already) key fob would not stop alarm from going off most days and key fob would also not start my Jeep would have to keep trying before it did start and now IT DOESN'T DO ANYTHING. IT DOESN'T START DOESN'T TURN OVER NOTHING expect for the alarm going off non stop had to disconnect the horn and we pulled a relay to have it stop. We tried disconnecting the battery post to hopefully reset it, didn't work. I also had a res dot start blinking and I read up on all this and red dot is anti theft was activated. I been reading up on the reason and I keep getting the wireless control module and sentry key as the problem. I also seen that many other vehicles same as mine has had the same exact same problem. Some had theirs come up as a recall. Why is this vehicle listed as not having any recalls. Clearly something is going on with these vehicles that shouldn't be. I for one didn't cause this problem and I certainly can not afford to get this resolved on my own. I had my truck for only 2 weeks before it broke down. PLEASE HELP
NHTSA ODI #11532416
Mileage unknown · Sep 22, 2022
Unknown Or Other
Passenger mirror did not pass state safety inspection because it became cloudy from the automatic defroster mechanism. Vehicle inspector informed us this was the case, mirror has not been otherwise damaged in an accident, we will pay $500 to replace it. Component is available for inspection. Has been cloudy for several years, th…
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Passenger mirror did not pass state safety inspection because it became cloudy from the automatic defroster mechanism. Vehicle inspector informed us this was the case, mirror has not been otherwise damaged in an accident, we will pay $500 to replace it. Component is available for inspection. Has been cloudy for several years, this is the first time it failed state inspection.
NHTSA ODI #11485852
139,821 miles · Sep 26, 2019
Electrical SystemUnknown Or Other
TOOK OUR JEEP TO THE DEALERSHIP AFTER THE KEY FOB KEPT GETTING STUCK IN THE IGNITION AND WOULDN'T RELEASE. THEY SAID IT WAS THE WIN MODULE THAT NEEDS TO BE REPLACED AND THE KEY WOULD HAVE TO BE REPROGRAMMED FOR THAT WIN MODULE! WELL, SINCE THEN, WE'VE NOTICED THAT WHEN WE ARE ABLE TO GET THE KEY OUT (FROM HITTING ABOVE THE IGNIT…
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TOOK OUR JEEP TO THE DEALERSHIP AFTER THE KEY FOB KEPT GETTING STUCK IN THE IGNITION AND WOULDN'T RELEASE. THEY SAID IT WAS THE WIN MODULE THAT NEEDS TO BE REPLACED AND THE KEY WOULD HAVE TO BE REPROGRAMMED FOR THAT WIN MODULE! WELL, SINCE THEN, WE'VE NOTICED THAT WHEN WE ARE ABLE TO GET THE KEY OUT (FROM HITTING ABOVE THE IGNITION TO GET IT TO RELEASE, OR WAITING AN HOUR FOR IT TO EJECT ON IT'S OWN) THE RADIO WILL KEEP PLAYING, SO WE HAVE TO TURN IT OFF, ALL OF THE DASH LIGHTS STAY ON, IT STILL DINGS IF THE DOOR IS OPEN AND ACTS LIKE THE KEY IS IN IT AFTER BEING REMOVED. NOW WE'RE RUNNING INTO MORE ISSUES WHILE WE'RE DRIVING WHERE IT STARTS GLITCHING AND THE COMPUTER MAKES ALL KINDS OF TERRIBLE SCARY SOUNDS AND HAS ACTUALLY POWERED DOWN ON US! NOW THE BATTERY IS DEAD AND WON'T START EVEN WITH A JUMP! MOST ISSUES STARTED OUT WHILE IN PARK AND JUST TRYING TO REMOVE KEY FOB, THAT LASTED A FEW MONTHS AND IT STILL DROVE FINE. UNFORTUNATELY, THE ISSUES HAVE CONTINUALLY GOTTEN WORSE AND I'M AFRAID TO DRIVE IT WITH MY FAMILY SINCE IT POWERED DOWN WHILE DRIVING DOWN THE STREET!
NHTSA ODI #11258383
6 miles · Jun 9, 2019
Unknown Or Other
THE KEY WILL NOT COME OUT OF THE IGNITION. THE KEY GETS STUCK ALL THE TIME. VEHICLE STARTS PROPERLY, BUT DOES NOT SHUT OFF CORRECTLY SINCE THE KEY IS STUCK IN THE VEHICLE. TAKES SEVERAL HOURS TO UNTIL KEY CAN BE TAKEN OUT PROPERLY AND VEHICLE IS COMPLETELY TURNED OFF THE RIGHT WAY.
NHTSA ODI #11218755
Mileage unknown · May 15, 2019
Unknown Or Other
PAINT PEELING OFF ON ROOF. PAYED A LOT OF MONEY FOR THIS JEEP, NEVER HAD A PAINT PROBLEM ON ANY JEEP OR CAR I HAD BEFORE, GOING TO COST ME 1,258.00 TO FIX, STILL MAKING PAYMENTS ON THIS JEEP, SHOULD BE RECALLED, I AM NOT HAPPY, DON'T THINK I AM GETTING ANOTHER JEEP, THIS IS MY 4 TH, AND I LOVE THEM. BUT.
NHTSA ODI #11207726
41,000 miles · May 25, 2018
Unknown Or Other
FOB FALLING OUT OF IGNITION SWITCH. CAR WAS IN DRIVE BUT WAS NOT BEING DRIVEN AS WAS STOPPED AT GATE WHICH WAS OPENING. WHEN FOB FELL OUT ENGINE STOPPED. HAPPENED MULTIPLE TIMES NOW. THE DESCRIBED WAS THE MOST RECENT. VERY DSNGEROUS. WE PLAN TO TAKE IT TO DEALER.
NHTSA ODI #11098041
51,000 miles · Mar 6, 2018
Fuel/propulsion SystemSteeringUnknown Or Other
VEHICLE TURNS OFF WHILE DRIVING, LOSS OF BRAKES, STEERING AND PROPULSION IS LOSS. VEHICLE DOES THIS RANDOMLY AND IT IS NOT THE FIRST TIME.
NHTSA ODI #11076555
80,000 miles · Feb 25, 2017
Electrical SystemUnknown Or Other
4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME …
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4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME OUT OF IGNITION IF IT LOCKS UP. THERE ARE RECALLS ON THIS PROBLEM WITH JEEPS BUT FOR SOME REASON NOT MY VEHICLE. I DID HAVE IT FIXED AT THE JEEP DEALER BUT IT IS DOING THE SAME THING AFTER $600.00 . THIS IS A SAFETY FEATURE WHEN THE KEY COMES OUT OF THE IGNITION BEFORE TURNING VEHICLE OFF.
NHTSA ODI #10956941
45,000 miles · Dec 11, 2015
Unknown Or Other
DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAV…
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DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAVING THIS SAME ISSUE AND NO ONE UNDERSTANDS WHY THERE HAS BEEN NO RECALL ON THIS COMMON PROBLEM. MY HANDLES HAVE GOTTEN SO BAD THAT I AM AFRAID OF THE SAFETY ISSUE FOR MY FAMILY AND I NOW. OF COURSE THE VEHICLE WAS STATIONARY, AS WE WERE TRYING TO GET OUT OF THE VEHICLE WHEN BOTH OF THE HANDLES DID THIS.
NHTSA ODI #10809751
65,300 miles · Mar 13, 2013
Unknown Or Other
DRIVING 2009 JEEP GRAND CHEROKEE ON HIGHWAY AT 65 MPH. RIGHT FRONT TIRE INSTANTLY WENT FLAT PRECEEDED BY A LOW TIRE PRESSURE INDICATOR. AUTO CLUB INSTALLED SPARE AND NOTED THAT THE TIRE VALVE (TIRE PRESSURE MONITOR WHEEL SENSOR) WAS GONE. TIRE DEALER CHECKED TIRE (NOW DAMAGED BEYOND REPAIR) AND FOUND THE PRESSURE SENSOR FELL IN…
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DRIVING 2009 JEEP GRAND CHEROKEE ON HIGHWAY AT 65 MPH. RIGHT FRONT TIRE INSTANTLY WENT FLAT PRECEEDED BY A LOW TIRE PRESSURE INDICATOR. AUTO CLUB INSTALLED SPARE AND NOTED THAT THE TIRE VALVE (TIRE PRESSURE MONITOR WHEEL SENSOR) WAS GONE. TIRE DEALER CHECKED TIRE (NOW DAMAGED BEYOND REPAIR) AND FOUND THE PRESSURE SENSOR FELL INTO THE WHEEL BECAUSE THE THREADED NUT THAT HOLDS THE SENSOR IN PLACE FAILED AND SEPARATED FROM THE WHEEL WHILE DRIVING. INSPECTION OF SENSOR ASSEMBLY SHOWED CLEAR EVIDENCE OF SEVERE CORROSION TO THE THREADS WHICH ALLOWED RETAINING NUT TO SEPARATE AT HIGHWAY SPEEDS. INSPECTION BY TIRE DEALER OF ALL OTHER WHEELS SHOWED SIMILAR CONDITION. VEHICLE IS REGULARLY MAINTAINED BY JEEP DEALER SHOPS, DRIVEN PRIMARILY IN NY STATE. THIS ISSUE IS WORSE THAN DRIVING ON LOW PRESSURE TIRES AS IT OCCURS CATASTROPHICALLY. THE TIRE PRESSURE MONITOR SENSOR ON THE VEHICLE IS 100% OEM (NO DISSIMILAR METALS IN USE). CANNOT BELIEVE THERE IS NO INDICATION FROM MANUFACTURER OF THIS DEFECT OR SUGGESTED PREVENTATIVE ACTIONS.
NHTSA ODI #10502997
Official recalls
2May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗