2009 Jeep Grand Cherokee

TRANSMISSION WILL DISENGAGE WHILE DRIVING AT ANY GIVEN SPEED. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP, PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE AND RESTART. ONLY THEN WILL CAR BECOME DRIVABLE AGAIN. THIS IS EXTREMELY HAZARDOUS WHEN ON THE INTERSTATE OR EXPRESSWAY. CHECK ENGINE LIGHT COMES ON AND A CODE P2767 IS ALWAYS PRESENT WHEN THIS OCCURS. MY JEEP MECHANIC SAYS ITS AN EXPENSIVE REPAIR AS THE TRANSMISSION HAS AN INTERNAL SERVO SHORT AND HAS TO BE DISASSEMBLED TO REPAIR IT. MY JEEP ONLY HAS 56,685 ON THE ODOMETER. NOT COVERED UNDER WARRANTY AND I AM TOLD IS A COMMON PROBLEM WITH THIS MODEL TRANSMISSION. SOMEONE IS GOING TO GET KILLED TRYING TO COAST TO A STOP OR ACCELERATING TO GET ONTO A INTERSTATE WHEN THE TRANSMISSION SHUTS DOWN. HAPPENS AT ANY SPEED. TURNING, GOING STRAIGHT, HIGHWAY OR RURAL ROADS, BUMPS OR NO BUMPS, UPHILL OR DOWNHILL. COMES WITHOUT WARNING. ENGINE RPMS INCREASE BUT CAR IS JUST COASTING.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE KEYS OUT OF THE IGNITION, IT BEGAN TO INDEPENDENTLY ROLL BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I HAVE A "LIFETIME" WARRANTY ON POWER TRAIN. I AM WONDERING IF THE TRANSMISSION WOULD STOPPED WORKING IF I WAS MOVING??? I TALK TO SOME WITH A 2007 MODEL AND THE SAME THING HAPPENED. *TR

WHILE DRIVING MY CAR SUDDENLY WOULD NOT GO INTO GEAR, I HAD TO PUT MY CAR IN NEUTRAL MY DRIVING. ENGINE LIGHT CAME ON AS WELL. THIS HAPPENED APPROXIMATELY THREE DAYS AFTER I HAD THE RECALL DONE FOR THE TRANSFER CASE AT CHAMPION CHRYSLER DEALERSHIP. I TOOK IT BACK IN JULY AND THEY TOLD ME I NEEDED A NEW TRANSFER CASE WHICH I ENDED SPENDING A 1000 TO REPLACE. PICKED UP THE CAR AND AS SOON AS I DROVE IT OFF THE SAME THINGS HAPPENED. I HAD TO SHIFT TO NEUTRAL BEFORE GOING INTO 3RD GEAR. TOOK THE CAR BACK TO CHAMPION CHRSYLER AGAIN AND THEY SAID IT WAS THE SOLENOID. I JUST SPENT ANOTHER 1000 TO GET THAT FIXED. THEY SAID THIS SHOULD DEFINITELY FIX THE PROBLEM. SPOKE TO CHRYSLER CORP. ON FIRST INCIDENT AND SERVICE MGR NO LUCK. SPOKE TO SERVICE MGR ON 2ND FIX AND NO LUCK. LONG STORY SHORT GETTING THE RECALL FIX COST ME 2000 WHEN IT SUPPOSE TO BE FREE OF CHARGE. CHRYSLER'S RECALL SOLUTION FOR THE TRANSFER CASE IS COSTING CONSUMERS MORE OUT OF POCKET. I HAD NEVER HAD TO PUT MY CAR IN NEUTRAL BEFORE GETTING THE RECALL DONE. *TR

THE FOLLOWING INCIDENTS OCCURRED AFTER PERFORMANCE OF CHRYSLER SAFETY RECALL N23/NHTSA 13V-175. WE USE OUR 2009 GRAND CHEROKEE AS A TOWED VEHICLE BEHIND OUR MOTORHOME. PRIOR TO RECALL EXECUTION THE 4WD SYSTEM PERFORMED AS EXPECTED BY GOING INTO THE "N" POSITION WHEN SELECTED. SINCE RECALL N23 I HAVE EXPERIENCED SEVERAL INSTANCES OF FAILURE OF THE TRANSFER CASE TO SHIFT INTO "N". EVEN REPLACING THE TRANSFER CASE ACTUATOR AT MY EXPENSE ONLY TO INCUR THE SAME SITUATION TWO TIMES AGAIN. THE FIRST OCCURRENCE, POST RECALL,RESULTED IN MY HAVING TO PAY $91.17 FOR A "RESET" OF THE ACTUATOR WHEN OUT OF TOWN AND THEN I PAID ($789.30) FOR REPLACEMENT OF THE ACTUATOR AFTER ARRIVING HOME AT MY LOCAL DEALERSHIP. NEXT FAILURE OCCURRED AFTER FOUR ACTIVATIONS WHEN OUT OF TOWN RESULTING IN A JEEP DEALER AGAIN PERFORMING N23. THAT ACTION ALLOWED US TO RETURN HOME AND NOW AFTER ONLY THREE ACTIVATIONS OF THE ACTUATOR, I FIND THE "SERVICE 4WD SYS" WARNING WHEN "N" IS SELECTED. I HAVE NOT CONTACTED MY DEALER ABOUT THIS LATEST FAILURE BUT WILL VERY SOON. WE SIMPLY CAN NOT HAVE THIS TYPE OF CONDITION WITH OUR VEHICLE. DURING ONE OF THE FAILURES, THE WIFE DROVE THE GC AND I DROVE THE MOTORHOME OVER 300 MILES DUE TO A DEATH IN THE FAMILY AS WE DID NOT FIND IT CONVENIENT, AT THAT MOMENT, TO ONCE AGAIN ATTEMPT REPAIRS ON THIS CAR. IN RESEARCHING THIS SITUATION ON THE INTERNET, I FIND THAT THERE ARE MANY OTHERJEEP OWNERS IN THE SAME SITUATION POST N23. PLEASE VERIFY THIS STATEMENT BY REVIEWING ANY JEEP FORUM AS WELL AS WWW.IRV2.COM.IN SOME CASES OWNERS (LIKE US) HAVE HAD TO PAY FOR REPAIRS AND IN OTHER CASES, DEALERS REPAIRED THE VEHICLES AT NO COST TO THE OWNERS. IT SHOULD BE OBVIOUS TO ANYONE THAT CHRYSLER CAUSED THIS SITUATION DESPITE THEIR REFUSAL TO PUBLICLY ACCEPT RESPONSIBILITY. A SOFTWARE REWRITE WON'T REPAIR A CRACKED CIRCUIT BOARD. PLEASE MAKE THINGS RIGHT.THANK YOU. *TR