2008 Jeep Grand Cherokee

I WAS TRAVELING ON MONTROSE PARKWAY IN ROCKVILLE, MD. I WAS TRAVELING AT ABOUT 45MPH. I APPROACHED A SLIGHT BEND TO THE LEFT THAT HAD A SLIGHT DECLINE. I LOST CONTROL ON DEBRIS THAT WAS LEFT OVER FROM AN ACCIDENT EARLIER THAT MORNING. I STRUCK AND WENT OVER THE CURB WITH THE RIGHT SIDE OF MY VEHICLE. I WENT HEAD ON INTO A STEEL LIGHT POST INCASED IN A CONCERT FOOTER. THE VEHICLE SUSTAINED VERY EXTENSIVE DAMAGE TO THE FRONT END. THE AIRBAGS DID NOT DEPLOY DURING THE COLLISION. THIS IS A VERY MAJOR CONCERN TO ME BECAUSE THIS COULD HAVE TURNED OUT WAY WORSE, BUT I WAS VERY, VERY LUCKY TO BE ABLE TO ONLY SUSTAIN BRUISING. THIS VEHICLE WAS A TOTAL LOSS.

THE VEHICLE SHUTS OFF FOR NO APPARENT REASON WITH NO WARNING. IT HAS HAPPENED MULTIPLE TIMES. SOMETIMES WHILE IN REVERSE ,SOMETIMES WHILE IN DRIVE AND SOMETIMES WHILE MOVING FROM REVERSE TO DRIVE. IT HAS HAPPENED AT LOW SPEEDS AND AT SPEEDS UP TO 30 MPH. SOMETIMES THE VEHICLE WON'T LET YOU SHIFT TO PARK TO RESTART IT. THERE ARE NO INDICATOR LIGHTS WHEN IT HAPPENS. VERY SCARY AS ITS HAPPENING MORE FREQUENTLY. IT HAS HAPPENED IN DRY AND WET CONDITIONS, ON RESIDENTIAL AND CITY STREETS. ALL INDICATIONS ARE THAT ITHE CAUSE IS THE SAME AS OTHER FIAT CHRYSLER RECALLS FIR THE 2008 GRAND CHEROKEE THOUGH OURS IS NOT ON A RECALL LIST.

FOR SEVERAL MONTHS MY VEHICLE HAS BEEN SHUTTING OFF WHILE I AM DRIVING DUE TO THE KEY FOB POPPING OUT OF PLACE. I WENT TO THE DEALER IN JANUARY 2015 AND WAS TOLD THE PART IS NOT READY AND TO CALL FOR AN UPDATE. I HAVE CALLED AND BEEN BACK SEVERAL TIMES ONLY TO BE PLACED ON A WAITING LIST. I HAVE BEEN CONTACTING THEM AND GETTING THE SAME RESPONSE THE PART IS NOT AVAILABLE. ON 9/16/2015 WHILE OPERATING THE VEHICLE I NOTICED THE NAVIGATION/RADIO CONSOLE START TO PIXILATE AND BECOME INOPERABLE THEN THE CONSOLE BLACKED OUT, AFTER THAT THE ENTIRE DASH BOARD LIT UP AND I RECEIVED SEVERAL SYSTEM WARNINGS (SERVICE GAUGES, PARK ASSIST DISABLED, CHECK SENSORS, SERVICE SUSPENSION, MY ENGINE LIGHT AND WIPERS CAME ON, I WAS UNABLE TO SIGNAL, USE MY LIGHTS OR TURN OFF THE WIPERS) ALL OF THIS HAPPENED WHILE I WAS DRIVING. I MADE A RIGHT TURN INTO THE PARKING LOT OUT OF FEAR AT THIS TIME I HEARD THE KEY FOB POP BACK AND THE CAR COMPLETELY POWERED DOWN AND I WAS UNABLE TO BREAK BECAUSE THE BRAKES LOCKED UP. THE PARKING LOT WAS SEMI-EMPTY SO I WAS ABLE TO MANEUVER UNTIL IS ROLLED TO A STOP. I THOUGHT I WAS GOING TO DIE. I NEED A RESOLUTION NOW, I STILL HAVE TWO YEARS WORTH OF PAYMENTS LEFT AND I WANT THIS PROBLEM RESOLVED.

9/1/15 AT APPROXIMATELY 8:20 P.M. UNINTENDED CHANGE IN IGNITION SWITCH TO THE OFF POSITION RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. COLLISION AVERTED BY PULLING RESTING 45 DEGREE ANGLE AGAINST THE CURB. ENGINE RESTARTED THEREAFTER. T/C TO ANOTHER DEALERSHIP (THIS TIME DOWNTOWN LOS ANGELES) AND I AM GLAD TO REPORT AN APPOINTMENT FOR THIS COMING FRIDAY, 9/4/15.

MULTIPLE INCIDENTS OF UNINTENDED CHANGE IN IGNITION SWITCH POSITION TO THE OFF POSITION, RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. FIRST OCCURRENCE (APPROXIMATELY 2010) WAS DURING A LEFT-HAND TURN, WHICH NEARLY CAUSED A MULTIPLE VEHICLE ACCIDENT. CONSTANT AIRBAG LIGHT WARNING. MULTIPLE OTHER OCCURRENCES SINCE THEN, RESULTING IN MULTIPLE CALLS TO DEALER AND CONTACT TO 1800 NUMBERS PROVIDED. FAC P57/NHTSA 14V-567 IMPORTANT SAFETY RECALL NOTICE RECEIVED AND DEALER AGAIN CONTACTED. HOWEVER, I WAS ADVISED THAT THE IGNITION IS NO LONGER IN PRODUCTION AND THERE IS NO WAY OF KNOWING IF/WHEN THE PART WILL BECOME AVAILABLE. ACCORDINGLY, NO REPAIR/REMEDY CAN BE MADE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WENT TO GET IN MY CAR TO GO TO WORK AND IT WOULDN'T START. I ASSUMED IT WAS JUST A BATTERY. SO I CALLED AAA TO JUMP ME. HE ADVISED THAT YOUR KEY SHOULD NOT WIGGLE WHEN IN THE IGNITION. HE WAS 90% SURE THAT WAS THE CAUSE FOR MY BATTERY ISSUE. HE JUMPED ME SO I COULD GET TO THE GARAGE TO HAVE IT TESTED TO SEE IF IT WAS A BATTERY OR ANOTHER ISSUE BECAUSE HE DIDN'T WANT TO REPLACE BATTERY IF THAT IS THE ISSUE BECAUSE IT WOULD DRAIN IT AGAIN. I WENT .8 OF A MILE AND WAS STOPPED IN TRAFFIC AND ALL THE LIGHTS STARTED FLASHING ON THE DASH AND IT WENT DEAD. CALLED AGAIN TO GET JUMPED. I WENT 5 FEET AND IT STALED OUT AGAIN. HE HAD ME TOWED TO DEALERSHIP BECAUSE HE THINKS IT IS PART OF THE RECALL. WENT TO DEALERSHIP, THEY COULDN'T GIVE ME A LOANER AND TOLD ME IF PART OF RECALL IT WOULD TAKE 3-4 WEEKS TO GET THE PART. I DON'T HAVE ANOTHER CAR. NEXT DAY CALLED ON IT AND EVENTUALLY WAS ADVISED THAT IT WAS THE IGNITION RECALL BUT I HAD TO PAY FOR THE BATTERY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THAT BECAUSE IT WAS DRAINED BECAUSE OF THE PRODUCT RECALL. NEXT DAY- DROVE 15 MILES AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT BACK AND THE DEALERSHIP DOESN'T KNOW WHAT IS WRONG. I DIDN'T GET THE NOTICE OF RECALL UNTIL 08/24/15 AT 3:00 IN THE MAIL. IT WAS RELEASED IN 2014, WHY AM I JUST GETTING IT NOW. I COULD HAVE BEEN KILLED IN IT BECAUSE OF THIS RECALL. IF I WOULD HAVE BEEN ON THE HIGHWAY AND IT JUST STOPPED, I WOULD HAVE BEEN KILLED. THERE IS SOMETHING MAJORLY WRONG WITH THESE JEEPS AND THE WAY PEOPLE SEND OUT THESE RECALLS.

CHRYSLER HAS A RECALL FOR MY 2008 JEEP GRAND CHEROKEE FOR THE IGNITION SWITCH P57/NHTSA 14V-567. THE PART IS NOT AVAILABLE TO REPAIR MY VEHICLE AND THEY DO NOT HAVE AN ESTIMATED OR ACTUAL DATE THIS PART WILL BE IN. CHRYSLER REFUSES TO ACCOMMODATE THE CUSTOMERS WITH A LOANER VEHICLE. WHY IS CHRYSLER NOT ACCOUNTABLE FOR MY CAR TROUBLES AFTER THE RECALL (WHICH I NEVER RECEIVED A RECALL NOTICE)? THE GOVERNMENT FINED CHRYSLER 70 MILLION DOLLARS AND WILL FINE ADDITIONAL MONIES IF THE VEHICLES ARE NOT REPAIRED. WHY AM I SUFFERING AND NOT BEING ACCOMMODATED WITH A WORKING VEHICLE WHEN THE BILLION DOLLAR INDUSTRY (CHRYSLER) HAS A MISHAP? MY EXPERIENCE: - WHEN VEHICLE IGNITION IS TURNED OFF IT ONLY GOES THE WAY, THE KEY FOB STICKS AND WILL NOT EXIT. THIS CAUSES THE RADIO CLOCK LIGHT AND THE GEAR SHIFT PANEL TO STAY LIT, WHICH IN TURN DRAINS THE BATTERY. (HAD TO PURCHASE A JUMP START KIT $70.00 + TAX) FOR WHEN THE BATTERY IS DEAD. -SINCE, THE KEY WILL NOT EXIT THE IGNITION I MUST LEAVE MY WORK AREA AT LEAST TWICE A DAY (SOMETIMES MORE) TO CHECK, IF THE KEY FOB WILL COME OUT. ONCE IT TOOK 11 HOURS BEFORE KEY WOULD EXIT, AFTER RUNNING THE ENGINE FOR OVER 3 HOURS. I AM IN JEOPARDY OF LOSING MY LIVELIHOOD IF THIS ISSUE CONTINUES FOR MUCH LONGER. IT HAS BEEN GOING ON FOR MONTHS. THE RECALL STARTED NOVEMBER, 2014. HOW LONG WILL I SUFFER, BECAUSE I DONT HAVE MONEY TO PURCHASE A DIFFERENT VEHICLE AND WHY DOES THIS ALWAYS AFFECT THE MOST UNFORTUNATE INDIVIDUALS LIKE ME. -THERE IS A 90% CHANCE THAT MY VEHICLE WILL BE STOLEN (SINCE KEY IS LEFT IN THE IGNITION). I WORK IN DURHAM, NC ON THE WEEK-END; I PRAY THAT I WILL BE ABLE TO GET BACK TO RALEIGH IF THIS HAPPENS. I CRY MOST NIGHTS IN FEAR OF LOSING MY JOBS. PLEASE, HELP ME!!!!!!

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.

THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THIS APPEARS TO BE HAZARDOUS AND NEEDS TO BE ADDRESSED.