2008 Jeep Grand Cherokee

WENT INTO DEALERSHIP SERVICE CENTER TO HAVE "N23" SAFETY RECALL PERFORMED. BEFORE N23 SOFTWARE UPDATE THERE WAS NO PROBLEM USING THE 4WD-LOW FUNCTION, AFTERWARDS THE 4WD-LOW SHIFT FUNCTION COMES UP WITH "SERVICE 4WD" CODE AND WILL NOT SHIFT INTO 4WD-LOW. I DISCOVERED THIS WHILE STUCK IN A SNOW DRIFT THIS WEEKEND. AFTER RESEARCHING THE ISSUE I DISCOVERED THAT MANY JEEP OWNERS THAT WENT IN FOR THE N23 RECALL ARE HAVING THE SAME ISSUE. *TR

WE ARE FULL TIME RVERS AND HAVE TOWED OUR JEEP ABOUT 40,000 MILES WITHOUT ANY ISSUES, UNTIL THE RECENT RECALL. NHTSA #13V75000, CHRYSLER N23. THE VERY INNOCUOUS RECALL NOTICE SPOKE OF THE DOT REQUIRING THE RECALL BASED ON A NUMBER OF CASES WHERE THE TRANSFER CASE SHIFTED INTO NEUTRAL ON IT'S OWN AND THE VEHICLE ROLLED AWAY, CAUSING DAMAGE. THE RECALL WENT ON TO SAY THAT THE FIX WAS TO TAKE IT TO THE DEALER FOR A SOFTWARE REPROGRAMMING TO TAKE CARE OF THE ISSUE. THE RECALL NOTICE WAS VERY CAREFULLY AND CLEVERLY WRITTEN TO LEAVE ONE WITH THE IMPRESSION THAT A SOFTWARE ISSUE WAS THE CAUSE OF THE PROBLEM, AND JEEP WAS GOING TO FIX IT WITH THE REFLASH OF THE TRANSMISSION COMPUTER. THIS IS NOT TRUE. THE ISSUE IS CAUSED BY THE FAILURE OF HARDWARE IN THE TRANSFER CASE, AND THE ?FIX? OFFERED BY JEEP IS NOTHING MORE THAN A BAND AID TO MEET THE STRICT LETTER OF THE DEMAND BY THE NHTSA. AS THOUSANDS OF JEEP OWNERS ARE NOW LEARNING, AFTER THE RECALL THEY FIND THEMSELVES IN A SITUATION WHERE THE TRANSFER CASE WILL NO LONGER SHIFT INTO NEUTRAL, OR 4WD LOW, AT ALL. I HAVE PERSONAL KNOWLEDGE OF DOZENS OF JEEP OWNERS WITH THESE ISSUES WHO NEVER HAD A PROBLEM BEFORE THE RECALL. THIS PROBLEM CREATES A GREAT UNCERTAINTY AMONG OWNERS. WE DON'T KNOW IF THE 4WD SYSTEM WILL WORK WHEN NEEDED, OR END UP STUCK IN NEUTRAL OR 4WD LOW, MAKING THE VEHICLE UNUSABLE. WHILE NOT BEING ABLE TO TOW MAY NOT BE A SAFETY ISSUE, I THINK THAT DISABLING A 4WD SYSTEM THAT MANY PEOPLE RELY ON IN BAD TERRAIN OR WEATHER WOULD BE. I DON'T THINK THAT NHTSA HAS MONITORED THIS SITUATION PROPERLY AND HAS ALLOWED CHRYSLER TO COMMIT WHAT AMOUNTS TO A FRAUD UPON THEIR CUSTOMERS. I THINK NHTSA NEEDS TO TAKE ANOTHER LOOK AT THIS ISSUE. *TR

I AM WRITING TO DESCRIBE 5 INCIDENTS WITHIN THE PAST YEAR WHEN MY VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED FIRST IN MAY 2012, WITH A FOLLOW UP INSTANCE IN JUNE 2012. AFTER BRINGING THIS INTO THE DEALERSHIP, WAS TOLD THAT THIS WAS THE WIRELESS CONTROL MODULE MALFUNCTIONING AND THEY REPLACED. 6 MONTHS LATER, VEHICLE SHUT OFF AGAIN WHILE DRIVING WITHOUT CAUSE. VEHICLE SHUT OFF AGAIN OCTOBER 2013 WHILE DRIVING AT A SPEED OF ROUGHLY 20 MPH, FOLLOWED BY ANOTHER SHUT DOWN AT 70 MPH IN LATE OCTOBER 2013. I BROUGHT THIS VEHICLE INTO ANOTHER DEALERSHIP, WHO TOLD ME THAT THEY BELIEVED THIS WAS AN ISSUE WITH THE FRONT CONTROL MODULE (AFTER I TOLD THEM THE FIX TO THE WIRELESS CONTROL MODULE DID NOT WORK). DEALERSHIP ALSO ADVISED THAT A RECALL ON THE FRONT CONTROL MODULE FOR ISSUES EXACTLY AS I DESCRIBED WAS IN PLACE FOR 2008 GRAND CHEROKEES, BUT NOT MY VEHICLE IN PARTICULAR. UPON FURTHER INVESTIGATION WITH CHRYSLER, VEHICLES MANUFACTURED DEC 4 2007 - DEC 11 2007 WERE IMPACTED BY THIS RECALL. MY VEHICLE WAS MANUFACTURED DEC 3RD. CHRYSLER REFUSED TO COVER THIS UNDER THE RECALL BUT AGREED TO PICK UP THE MAJORITY OF THE REPAIR COST. MY CONCERN IS THAT THIS ISSUE IS EXTREMELY DANGEROUS - I COULD HAVE GOTTEN INTO AN ACCIDENT ANY OF THE FIVE TIMES THAT MY CAR SHUT OFF WITHOUT WARNING. IT IS VERY CLEAR THAT MY CAR SHOULD HAVE BEEN COVERED BY THIS RECALL BUT WAS NOT. I AM VERY CONCERNED FOR OTHER DRIVERS OF A 2008 GRAND CHEROKEE THAT FIT A SIMILAR DESCRIPTION OF MINE - CLOSE TO MANUFACTURER DATE OF RECALL BUT NOT QUITE THERE BUT HAVING THE SAME PROBLEM. *TR

JEEP STALLS WHEN TRAVELING. MOSTLY HAS OCCURRED WHEN YOU ARE SLOWING DOWN FOR A STOP LIGHT BUT DID STALL ONCE AT SPEED ON THE WEST SIDE HIGHWAY IN NEW YORK CITY. THIS HAS HAPPENED AT LEAST 10 TIMES AND HAS BEEN TO THE DEALERSHIP 3 TIMES WITH NO FIX IN SIGHT. THE DEALERSHIP CAN NOT FIND WHAT THE PROBLEM IS. I HAVE CALLED JEEP AND THEY HAVE NOT BEEN ANY HELP. THIS PROBLEM IS AFFECTING A LOT OF JEEP GRAND CHEROKEE AS IT IS WELL WRITTEN ON THE INTERNET FORUMS. A QUICK GOOGLE SEARCH ON JEEP STALL OR HEMI STALL REVEALS MANY PEOPLE WITH THE SAME EXACT ISSUE. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD RECUR SPORADICALLY HOWEVER, AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) THE FAILURE HAD BECOME PERMANENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DID NOT GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.

STOPPED AT ROADSIDE STAND. TRIED TO RESTART, NO DASHBOARD LIGHTS, NO IGNITION ALL WINDOWS DOWN INOPERABLE, TOWED TO JEEP DEALER. IT IS A FAULTY WIRELESS IGNITION CODE. THE RECEIVER IN THE SYSTEM THAT CHECKS FOR THE CORRECT KEY FOB.THIS HAS THE POTENTIAL TO PUT THE OCCUPANTS IN A DANGEROUS SITUATION. IT SEEMS THIS IS A NATIONWIDE PROBLEM, BECAUSE THE PART MAY BE IN RE-ENGINEERING AND WON'T BE AVAILABLE FOR 1- 2 MONTHS! ONE AFTERMARKET SUPPLIER TOLD ME THERE ARE 300 OF THESE PARTS ON BACK ORDER. SOUND LIKE A RECALL TO ME. *JS

DRIVING ON THE HIGHWAY WHEN MY 2008 JEEP GRAND CHEROKEE SHIFTED INTO NEUTRAL BY ITSELF. I WAS NOT QUICK TO REACT AND WAS ALMOST KILLED IN A MULTIPLE CAR PILE-UP. A LARGE 18 WHEEL TRUCK AND TWO OTHER CARS LEFT THE ROADWAY TO AVOID HITTING ME. I WAS COMPLETELY HELPLESS AND COULD NOT GET OUT OF THE WAY. I PULLED OVER TO CALL MY DAD, BUT HE DIDN'T ANSWER. AFTER ABOUT 15 MINUTES, I RESTARTED THE VEHICLE AND IT SHIFTED INTO DRIVE ON THE SIDE OF THE HIGHWAY. I DROVE IT HOME ON THE ACCESS ROAD. THIS HAS HAPPENED TO ME TWICE NOW. MY 2008 JEEP GRAND CHEROKEE SHOULD BE PART OF THIS RECALL --RECALL NUMBER: 13V175000. I CALLED CHRYSLER AND THEY SAID THEY DO NOT HAVE ANY INDICATION OF WHY IT IS NOT. MY CASE NUMBER WITH CHRYSLER IS [XXX}. PLEASE HELP ME BEFORE I AND SEVERAL OTHER PEOPLE BEHIND ME ARE KILLED. I DRIVE 30 MILES TO AND FROM WORK DOWN I-35 AND I-40 IN OKLAHOMA CITY, THESE ARE TWO OF THE BUSIEST ROADS WHICH I DRIVE THIS 2008 JEEP GRAND CHEROKEE 60 MILES, MONDAY THROUGH FRIDAY. MY VEHICLE IS UNSAFE BY AN ALREADY KNOWN DEFECT CHRYSLER HAS IDENTIFIED BY RECALL NUMBER 13V175000, AND YET THEY ARE STALLING AND FAILING TO ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR