NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,280 reports1 miles · Nov 30, 2015
Vehicle Speed Control
WHILE DRIVING AND SPEEDING UP TO SWITCH LANES, THE ACCELERATOR PEDAL WAS FLOORED ALONE AND THE CAR TOOK OFF SPEEDING. I ATTEMPTED TO TAP ON THE ACCELERATOR PEDAL BUT THAT DID NOT WORK SO I THEN PUMPED THE BRAKES A FEW TIMES BEFORE IT SLOWED DOWN. I WAS DRIVING ABOUT 25 MPH BEFORE ATTEMPTING TO SWITCH LANES AND WHEN THE PEDAL G…
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WHILE DRIVING AND SPEEDING UP TO SWITCH LANES, THE ACCELERATOR PEDAL WAS FLOORED ALONE AND THE CAR TOOK OFF SPEEDING. I ATTEMPTED TO TAP ON THE ACCELERATOR PEDAL BUT THAT DID NOT WORK SO I THEN PUMPED THE BRAKES A FEW TIMES BEFORE IT SLOWED DOWN. I WAS DRIVING ABOUT 25 MPH BEFORE ATTEMPTING TO SWITCH LANES AND WHEN THE PEDAL GOT STUCK THE SPEED WENT UP TO 60 MPH.
NHTSA ODI #10807383
140,000 miles · Nov 27, 2015
Power Train
WHILE DRIVING THE VEHICLE HAS A TENDENCY TO EITHER NOT CHANGE GEARS (REV UP) OR EVEN SLIP INTO NEUTRAL. IT'S CREATING A SAFETY ISSUE ESPECIALLY DRIVING AT HIGHWAY SPEED. AT TIMES I AM ABLE TO GET TO THE SIDE OF THE ROAD TURN VEHICLE OFF AND SHIFT IT BACK IN GEAR WHICH SOMETIMES I HAVE TO DO IT MORE THAN ONE TIME.
NHTSA ODI #10807169
Mileage unknown · Nov 23, 2015
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTI…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10806236
58,000 miles · Nov 20, 2015
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED REPLACEMENT. THE CONTACT WAS ALSO ADVISED TO REMOVE ALL THE ADDITION…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED REPLACEMENT. THE CONTACT WAS ALSO ADVISED TO REMOVE ALL THE ADDITIONAL KEYS FROM THE KEY RING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10795146
55,000 miles · Nov 19, 2015
Vehicle Speed Control
SPEED CONTROL ACCELERATES OUT OF CONTROL WHEN SET. HAPPENS CONSISTENTLY WHEN CRUISE IS TURNED ON AND SET BUTTON IS PRESSED. THE ENGINE WILL REV TO 6000 RPM +. MUST DEPRESS BRAKE OR TURN OFF CRUISE SWITCH IN ORDER TO STOP THE ACCELERATION. STARTED HAPPENING WHILE TRAVELING ON AN INTERSTATE HIGHWAY AND SPEED CONTROL WAS SET T…
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SPEED CONTROL ACCELERATES OUT OF CONTROL WHEN SET. HAPPENS CONSISTENTLY WHEN CRUISE IS TURNED ON AND SET BUTTON IS PRESSED. THE ENGINE WILL REV TO 6000 RPM +. MUST DEPRESS BRAKE OR TURN OFF CRUISE SWITCH IN ORDER TO STOP THE ACCELERATION. STARTED HAPPENING WHILE TRAVELING ON AN INTERSTATE HIGHWAY AND SPEED CONTROL WAS SET TO POSTED SPEED. VEHICLE SUDDENLY ACCELERATED ON OPEN STRETCH OF HIGHWAY AND COULD ONLY BE SLOWED DOWN BY TURNING OFF THE SPEED CONTROL. THIS COULD HAVE A DISASTER IF IT HAPPENED IN HEAVIER TRAFFIC.
NHTSA ODI #10794862
Mileage unknown · Nov 19, 2015
Electrical SystemElectronic Stability Control (esc)
I RECEIVED NOTICE OF RECALL FOR IGNITION SWITCH OVER A YEAR AGO. I BELIEVE MY CAR EXPERIENCED THIS ISSUE ON NUMBEROUS OCCASSIONS, TO WHICH, PRIOR TO RECALL, JEEP "COULDN'T FIND PROBLEM" AND WOULD DO NOTHING TO RECONCILE MY SAFETY CONCERNS. I COULD NOT APPLY LEMON LAW. I CONTACTED JEEP DEALER, MYSTIC, CT AGAIN AFTER RECALL NO…
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I RECEIVED NOTICE OF RECALL FOR IGNITION SWITCH OVER A YEAR AGO. I BELIEVE MY CAR EXPERIENCED THIS ISSUE ON NUMBEROUS OCCASSIONS, TO WHICH, PRIOR TO RECALL, JEEP "COULDN'T FIND PROBLEM" AND WOULD DO NOTHING TO RECONCILE MY SAFETY CONCERNS. I COULD NOT APPLY LEMON LAW. I CONTACTED JEEP DEALER, MYSTIC, CT AGAIN AFTER RECALL NOTICE AND THEY STATED THEY DIDN'T HAVE PARTS AND I WOULD HAVE TO WAIT TO BE CONTACTED BY JEEP TO REPAIR. MY JEEP WAS ON HIGHWAY MULTIPLE TIMES WHEN THIS HAPPENED; ALL OF GAUGES WOULD DROP TO OFF POSITION, LIGHTS WOULD FLASH ON AND OFF--SOMEHOW IT WOULD CORRECT ITSELF. UPON BRINGING IT TO DEALERSHIP MULTIPLE TIMES, IT SOMEHOW STOPPED. THEN INCIDENT APPROXIMATELY 2.5 YEARS AGO-PARKING CAR IN LOT-EVERYTHING "LOCKED" INCLUDING STEERING AND BRAKING-ROLLED UNTIL CAR STOPPED ON ITS OWN-TOOK KEY OUT OF IGNITION-WAITED, RESTARTED AND CAR WAS FINE. DON'T HAVE EXACT DATES BUT MYSTIC CT JEEP HAS RECORD OF ALL TIMES CAR BROUGHT IN.
NHTSA ODI #10794799
44,386 miles · Nov 18, 2015
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE ENTIRE INSTRUMENT PANEL BEGAN TO FLASH. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART TO DO THE …
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE ENTIRE INSTRUMENT PANEL BEGAN TO FLASH. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,386. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10794645
39,000 miles · Nov 12, 2015
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL STARTED TO FLASH AND THE POWER SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL STARTED TO FLASH AND THE POWER SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA ODI #10789896
Mileage unknown · Nov 10, 2015
Electrical System
LETTER FROM CONGRESSMAN KINZINGER ON BEHALF OF CONSTITUENT RE 2006 JEEP CHEROKEE RECALL. *SMD THE CONSUMER STATED THE RECENTLY INSTALLED, RE-DESIGNED IGNITION, MADE IT DIFFICULT FOR THE CONSUMER TO TURN THE IGNITION. *JB THE CONSUMER STATED THE BATTERY WAS REPLACED. UPDATED 04/25/16.*JB
NHTSA ODI #10806968
Mileage unknown · Nov 9, 2015
Electrical System
2006 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIPS REFUSAL TO REMEDY IGNITION SWITCH RECALL DEFECT IN A TIMELY MANNER. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE, IN SEPTEMBER 2014. WHEN THE PART FINALLY ARRIVED IN OCTOBER 2015, THE CONSUMER WAS INFORMED BY THE DEALER, THEY WOULD NEED TO KEEP THE VEHICLE F…
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2006 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIPS REFUSAL TO REMEDY IGNITION SWITCH RECALL DEFECT IN A TIMELY MANNER. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE, IN SEPTEMBER 2014. WHEN THE PART FINALLY ARRIVED IN OCTOBER 2015, THE CONSUMER WAS INFORMED BY THE DEALER, THEY WOULD NEED TO KEEP THE VEHICLE FOR A PERIOD OF 3-5 DAYS, DESPITE THE RECALL NOTICE STATING IT WOULD TAKE APPROXIMATELY ONE HOUR. *JB
NHTSA ODI #10806935
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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