NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,280 reports154,000 miles · Dec 22, 2017
Power Train
MY VEHICLE WAS IN MOTION ON THE HIGHWAY, ON A STRAIGHT-AWAY. I HEARD A LOUD BOOM, THEN MY VEHICLE STARTED TO SMOKE. I PULLED OFF THE ROAD; AND CALLED FOR A TOW. THE MECHANIC STATED THAT IT WAS THE TRANSFER CASE SEAL THAT BLEW. HE CHANGED IT AND ADDED FLUID, BUT THE NOISE IS STILL THERE. HE SAID THAT IF IT DOESN'T GO AWAY. NOW, T…
Read full complaint
MY VEHICLE WAS IN MOTION ON THE HIGHWAY, ON A STRAIGHT-AWAY. I HEARD A LOUD BOOM, THEN MY VEHICLE STARTED TO SMOKE. I PULLED OFF THE ROAD; AND CALLED FOR A TOW. THE MECHANIC STATED THAT IT WAS THE TRANSFER CASE SEAL THAT BLEW. HE CHANGED IT AND ADDED FLUID, BUT THE NOISE IS STILL THERE. HE SAID THAT IF IT DOESN'T GO AWAY. NOW, THE JEEP WON'T SHIFT OUT OF FIRST GEAR. IT HAS BEEN SITTING IN MY DRIVEWAY SINCE I PICKED IT UP FROM THE MECHANIC ON 12/4/17.
NHTSA ODI #11056088
175,000 miles · Dec 5, 2017
Electrical SystemUnknown Or Other
TAKATA RECALL I HAVE BEEN HAVING PROBLEMS WHERE MY JEEP RANDOMLY SHUTS OFF IN THE MIDDLE OF THE ROAD. I HAVE USUALLY BEEN ON CITY STREETS, SOME TIMES I CAN BE SITTING IN ONE SPOT, MOVING REALLY SLOW, OR EVEN HIT A BUMP AND IT SHUTS DOWN.
NHTSA ODI #11052558
120,000 miles · Nov 21, 2017
Seat Belts
IN THE LAST MONTH OR SO, I'VE NOTICED THAT THE SEATBELT WON'T STAY COMPLETELY LATCHED WITH THE BUCKLE IN THE DRIVER AND PASSENGER SEATS. THIS CAUSES THE SEATBELT LIGHT TO COME IN AT RANDOM TIMES. IN ORDER TO BUCKLE THE SEAT BELT, YOU ALSO NEED TO DEPRESS THE RED BUCKLE BUTTON SLIGHTLY AND INSERT THE LATCH PLATE.
NHTSA ODI #11047738
1,800 miles · Nov 8, 2017
Air BagsElectrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE KEY DID NOT OPEN AND LOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN INNGROVE HEIGHT, MN AND THE CONTACT WAS INFORMED THAT THE FAILURES WERE "EI…
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE KEY DID NOT OPEN AND LOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN INNGROVE HEIGHT, MN AND THE CONTACT WAS INFORMED THAT THE FAILURES WERE "EITHER A RECALL OR A DEFAULT". THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800. *LN
NHTSA ODI #11044508
Mileage unknown · Nov 7, 2017
Electrical SystemEngine
1ST RECALL RECIEVED IN 2014 ABOUT A MOTH AFTER PURCHASE SAID THE IGNITION SWITCH WAS FAULTY CAUSING LOSS OF POWER. TO DATE HAVE HAD THE IGNITION REPLACED 2X. IT STIL LOOSES POWER WHILE IN MOTION FROM 45MPH TO 70MPH. HAVE HAD MANY REPAIRS DONE CLAIMING TO FIX THE PROBLEM AND NOTHING HAS WORKED. DEALERSHIP KEEPS SAYING THEY DON'T …
Read full complaint
1ST RECALL RECIEVED IN 2014 ABOUT A MOTH AFTER PURCHASE SAID THE IGNITION SWITCH WAS FAULTY CAUSING LOSS OF POWER. TO DATE HAVE HAD THE IGNITION REPLACED 2X. IT STIL LOOSES POWER WHILE IN MOTION FROM 45MPH TO 70MPH. HAVE HAD MANY REPAIRS DONE CLAIMING TO FIX THE PROBLEM AND NOTHING HAS WORKED. DEALERSHIP KEEPS SAYING THEY DON'T KNOW WHAT THE PROBLEM IS. WHEN IT LOOSE ALL POWER I HAVE APPROX. 20 SECONDS TO MAKE IT TO THE SHOULDER. HAVE ALMOST BEEN HIT SEVERAL TIMES ON THE FREEWAY. THIS HAPPENS ON A DAILY BASIS. MY HUSBAND AND I FEEL LIKE IT MAY BE AN ELECTRICAL SHORTAGE SOMEWHERE THAT NO ONE CAN SEEM TO FIND
NHTSA ODI #11044315
118,000 miles · Nov 2, 2017
Electrical SystemExterior LightingUnknown Or Other
WHEN DRIVER OR PARKED AND IDLING THE DASH, INDICATOR LIGHTS, HEADLIGHTS, TAIL LIGHTS, SPEEDOMETER COMPLETELY LOSE POWER. THIS HAS HAPPENED WHILE DRIVING IN LOW LIGHT CONDITIONS CAUSING A VERY SERIOUS HAZARD.
NHTSA ODI #11042766
117,850 miles · Nov 2, 2017
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
THE CAR SHUT OFF LOST ALL POWER CONTROL PANEL WENT OUT WHILE DRIVING AT 45 MILES PER HOUR I QUICKLY WIGGLED THE KEY(IGNITION SWITCH ) AND THE CAR BEGAN TO RUN AGAIN
NHTSA ODI #11042689
133,000 miles · Oct 20, 2017
Unknown Or Other
CAR TURNS ITSELF OFF WHEN IDELING AT TRAFFIC LIGHTS, STOP SIGNS, SITTING IN TRAFFIC, OR FAST STOP. NO ERROR MESSAGES ON DASHBOARD. CAN BE DANGEROUS IF ON HIGHWAY AND HAVE SUDDEN STOP. WILL NOT HAVE STEERING OR BRAKES. WHEN YOU COME TO A STOP IT SHUTS DOWN. STARTS BACK UP NO PROBLEM AND IT RUNS GOOD OTHERWISE.
NHTSA ODI #11035170
Mileage unknown · Oct 5, 2017
Vehicle Speed Control
"TAKATA RECALL" WHEN I CLICK THE CRUISE CONTROL IT SPEEDS UP UNCONTROLLABLY AND I HAVE TO HIT THE BRAKES SEVERAL TIMES TO DISCONNECT IT. IT DOES NOT SET A CONTROL AT ALL AND CONTINUES TO CLIMB IN SPEED.
NHTSA ODI #11031831
Mileage unknown · Sep 19, 2017
Structure
MY DOOR HANDLES HAVE ALL BROKEN WITHIN THE FIRST 3 YEARS OF OWNING MY CAR AND LUCKILY I HAD A WARRENTY. NOW THEY ARE BROKEN AGAIN.THIS IS A HUGE SAFETLY ISSUE FOR MY CHILD IN THE BACK SEAT WHO CANT GET OUT FOR SCHOOL AND IF I WERE IN AN ACCIDENT HE WOULD NOT BE ABLE TO GET OUT OF THE CAR. NOT HAPPY THAT THERE IS NO RECALL TO PRO…
Read full complaint
MY DOOR HANDLES HAVE ALL BROKEN WITHIN THE FIRST 3 YEARS OF OWNING MY CAR AND LUCKILY I HAD A WARRENTY. NOW THEY ARE BROKEN AGAIN.THIS IS A HUGE SAFETLY ISSUE FOR MY CHILD IN THE BACK SEAT WHO CANT GET OUT FOR SCHOOL AND IF I WERE IN AN ACCIDENT HE WOULD NOT BE ABLE TO GET OUT OF THE CAR. NOT HAPPY THAT THERE IS NO RECALL TO PROTECT JEEP CUSTOMERS.
NHTSA ODI #11024250
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Illustration