ALL 4 OF MY DOOR HANDLE PANELS ARE CRACKED AND BROKEN. THE BACK DOORS R SO BAD YOU CAN'T OPEN THEM TO GET OUT. IT'S GRADUALLY HAPPENED OVERTIME. WE HAVE ONLY HAD OUR JEEP FOR 1 YEAR AND 5 MONTHS. IT GETS WORSE EVERY TIME WE USE IT OBVIOUSLY AND IT'S OUR FAMILY VEHICLE. HOPE YOU CAN HELP. THIS SHOULDN'T HAPPEN WITH A JEEP VEHICLE…
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ALL 4 OF MY DOOR HANDLE PANELS ARE CRACKED AND BROKEN. THE BACK DOORS R SO BAD YOU CAN'T OPEN THEM TO GET OUT. IT'S GRADUALLY HAPPENED OVERTIME. WE HAVE ONLY HAD OUR JEEP FOR 1 YEAR AND 5 MONTHS. IT GETS WORSE EVERY TIME WE USE IT OBVIOUSLY AND IT'S OUR FAMILY VEHICLE. HOPE YOU CAN HELP. THIS SHOULDN'T HAPPEN WITH A JEEP VEHICLE. VERY DISAPPOINTED. HOPE SOMETHING CAN BE FIXED. THANKS.
NHTSA ODI #10882275
Mileage unknown · Jun 7, 2016
Unknown Or Other
I'VE READ SEVER COMPLAINTS AND NOTICED THAT MY JEEP IS DOING THE SAME THING. HOWEVER, MINE HAS 195000 MILES A LOT OF THE OTHERS I'VE READ ABOUT COMPLAIN ABOUT THE EXACT SAME ISSUE, I TOOK MY JEEP TO NATIONAL JEEP CHRYSLER AND DODGE LOT THEY CHECKED IT OVER AND SAID THEY DON'T THINK IT'S THE TRANNY IT CLUNKS WHEN SLOWING DOWN T…
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I'VE READ SEVER COMPLAINTS AND NOTICED THAT MY JEEP IS DOING THE SAME THING. HOWEVER, MINE HAS 195000 MILES A LOT OF THE OTHERS I'VE READ ABOUT COMPLAIN ABOUT THE EXACT SAME ISSUE, I TOOK MY JEEP TO NATIONAL JEEP CHRYSLER AND DODGE LOT THEY CHECKED IT OVER AND SAID THEY DON'T THINK IT'S THE TRANNY IT CLUNKS WHEN SLOWING DOWN TO 15 MPH AND 5 MPH THEY ALSO CHANGING THE TRANNY DIDN'T HELP IT. I JUST PURCHASED THIS JEEP LAST WEEK.
NHTSA ODI #10873096
95,000 miles · Apr 19, 2016
Unknown Or Other
MY HUSBAND WENT TO EXIT THE VEHICL AND THE PASSENGER DOOR HANDLE BROKE. WE ARE NOW NOT ABLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE BECAUSE OF THIS. VERY CHEAPLY MADE AND FALLING APART PRIOR TO COMPLETELY BREAKING OFF. DOOR IS NOW UNUSABLE UNTIL I PAY A FEW HUNDRED DOLLARS TO HAVE REPAIRED!! THIS COULD BE EXTREMELY DAN…
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MY HUSBAND WENT TO EXIT THE VEHICL AND THE PASSENGER DOOR HANDLE BROKE. WE ARE NOW NOT ABLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE BECAUSE OF THIS. VERY CHEAPLY MADE AND FALLING APART PRIOR TO COMPLETELY BREAKING OFF. DOOR IS NOW UNUSABLE UNTIL I PAY A FEW HUNDRED DOLLARS TO HAVE REPAIRED!! THIS COULD BE EXTREMELY DANGEROUS IN THE EVENT OF AN ACCIDENT!! IT IS ONLY A MATTER OF TIME BEFORE THE DRIVERS SIDE DOES THE SAME AS THE INTERIOR PLASTICS OF THE ACTUAL HANDLE ARE ALREADY COMPLETELY BROKEN OUT. THE PIECES LITERALLY CRACK AND FALL OUT! THE ONLY FIX AT THE DEALER IS TO REPLACE THE ENTIRE DOOR PANEL AND A FEW HUNDRED DOLLARS EACH. MY CAR IS NO LONGER UNDER WARRANTY SO NOW THIS IS AN OUT OF POCKET EXPENSE SINCE CHRYSLER DECIDED TO USE CHEAP AND UNRELIABLE PARTS. THE DOOR HANDLE PIECE IS REPLACEABLE FROM AN AUTO PARTS STORE. THEY ARE $140.00 EACH PLUS LABOR FOR SOMEONE TO DO THE WORK. THIS NEEDS TO BE A RECALL!! IN DOING RESEARCH THERE ARE HUNDREDS OF PEOPLE THIS IS HAPPENING TO!!!
NHTSA ODI #10860254
Mileage unknown · Mar 22, 2016
Unknown Or Other
INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVE…
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INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE: IN MY CASE, THE COST OF EIGHT (8) MONTHLY CAR PAYMENTS! MANUFACTURER SAFETY RECALL WARRANTED!'
NHTSA ODI #10851065
133,000 miles · Mar 3, 2016
Unknown Or Other
THIS IS REGARDING THE P-41 RECALL NOTICE FOR THE 2006 JEEP GRAND CHEROKEE. I TOOK THE VEHICLE IN FEB. 2016 TO THE DEALER TO HAVE THE RECALL FIXED AND I FIND THAT THE RECALL WORK HAS NOT BEEN SHOWN AS COMPLETE ON THE SAFECAR.GOV WEBSITE ONCE I ENTERED THE VIN NUMBER AFTER BEING TOLD THE WORK WAS COMPLETED BY THE DEALER. IT STAT…
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THIS IS REGARDING THE P-41 RECALL NOTICE FOR THE 2006 JEEP GRAND CHEROKEE. I TOOK THE VEHICLE IN FEB. 2016 TO THE DEALER TO HAVE THE RECALL FIXED AND I FIND THAT THE RECALL WORK HAS NOT BEEN SHOWN AS COMPLETE ON THE SAFECAR.GOV WEBSITE ONCE I ENTERED THE VIN NUMBER AFTER BEING TOLD THE WORK WAS COMPLETED BY THE DEALER. IT STATES ON THE SAVECAR.GOV WEBSITE THAT PARTS TO FIX THE P-41 RECALL ARE NOT AVAILABLE AND SEEMS TO HAVE NOT BEEN AVAILABLE FOR QUITE SOME TIME. I AM WONDERING HOW DO I KNOW THAT THE DEALER REALLY DEALT WITH THE PROBLEM? THEY DID SOMETHING BECAUSE MY IGNITION IS NOT WORKING THE SAME AS IT WAS PRIOR TO MY TAKING IT INTO THE DEALER. IT IS A HARD TURN OF THE KEY, TO TURN ON AND OFF THE ENGINE. IT IS VERY ANNOYING AND I OFTEN WONDER IF I WILL HAVE TROUBLE GETTING THE KEY OUT OF THE IGNITION ONCE THE VEHICLE IS OFF BECAUSE THE KEY ACTS AS IF STUCK. THE DEALER TELLS ME THIS WILL OPERATE SMOOTHER IN TIME. DESPITE THIS, I STILL WONDER IF THE RECALL WAS ACTUALLY FIXED ACCORDING TO MANUFACTURER SPECIFICATIONS, ESPECIALLY SINCE THE WORK HAS NOT BEEN SHOWN AS COMPLETE ON THE WEBSITE AND THE PART HAS NOT BEEN AVAILABLE. I ESPECIALLY FEEL TAKEN ADVANTAGE OF BECAUSE THIS WAS MY HUSBAND'S VEHICLE AND HE DIED IN JUNE 2015. THE DEALER HAS ALWAYS MAINTAIN THIS VEHICLE AND THERE WAS AN EXTENDED WARRANTY, BUT IT IS NO LONGER ACTIVE BECAUSE OF THE MILEAGE. IN ADDITION TO REGULAR DRIVING, I USE THE VEHICLE TO TOW A BOAT. I AM CONCERNED ABOUT THE SAFETY OF THE RECALL NOT ONLY FOR MYSELF BUT OTHERS DRIVERS ON THE ROAD.
NHTSA ODI #10839777
85,000 miles · Feb 11, 2016
Electrical SystemUnknown Or Other
I WAITED A LONG TIME TO RECEIVE THE RECALL NOTICE FROM JEEP AND RECEIVED IT LATE IN 2015. I CALLED MY LOCAL DEALERSHIP, WORLD JEEP CHRYSLER DODGE RAM IN SHREWSBURY NJ IN OCTOBER AND THEN AGAIN NOVEMBER 11, 2016. BOTH TIMES I WAS TOLD MY NAME WOULD GO ON A LIST AND I WOULD BE CALLED TO HAVE THE NEW IGNITION INSTALLED ON MY VEH…
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I WAITED A LONG TIME TO RECEIVE THE RECALL NOTICE FROM JEEP AND RECEIVED IT LATE IN 2015. I CALLED MY LOCAL DEALERSHIP, WORLD JEEP CHRYSLER DODGE RAM IN SHREWSBURY NJ IN OCTOBER AND THEN AGAIN NOVEMBER 11, 2016. BOTH TIMES I WAS TOLD MY NAME WOULD GO ON A LIST AND I WOULD BE CALLED TO HAVE THE NEW IGNITION INSTALLED ON MY VEHICLE ASAP. IT IS NOT FEBRUARY 11, 2016 AND MY JEEP HAS NOT BEEN REPAIRED AND THE DEALERSHIP HAS NOT CALLED ME. I FEAR FOR THE SAFETY OF MYSELF AND MY 2 CHILDREN EVERY TIME I DRIVE MY CAR.
NHTSA ODI #10825676
75,000 miles · Feb 3, 2016
Unknown Or OtherVisibility/wiper
SUN ROOF STARTED LEAKING WATER FROM RAIN ON DRIVER AND DOWN DOOR FRAME AND THRU INTERIOR DOAM LIGHT. CAUSED VERY DANGEROUS DRIVING CONDITION WITH THE WATER POURING IN ON DRIVER HEAD AND UPPER BODY. EVERYTIME IT RAINS WATER LEAKS VERY BADLY AND FLOODS DRIVER FLOOR BOARD AND EFFECTS ELECTRICIAL SYSTEM. JEEP SAYS NOT UNDER WARRANTY…
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SUN ROOF STARTED LEAKING WATER FROM RAIN ON DRIVER AND DOWN DOOR FRAME AND THRU INTERIOR DOAM LIGHT. CAUSED VERY DANGEROUS DRIVING CONDITION WITH THE WATER POURING IN ON DRIVER HEAD AND UPPER BODY. EVERYTIME IT RAINS WATER LEAKS VERY BADLY AND FLOODS DRIVER FLOOR BOARD AND EFFECTS ELECTRICIAL SYSTEM. JEEP SAYS NOT UNDER WARRANTY SO WONT FIX. RESEARCHED THIS ISSUE ON THE INTERNET AND 1000'S OF PEOPLE ARE HAVING SAME PROBLEM WITH JEEPS THAT HAVE SUN ROOFS. VERY DANGEROUS WHILE DRIVING AND IT MUST BE A DEFECTIVE PROBLEM SINCE SO MANY JEEP OWNERS ARE HAVING THIS PROBLEM. PLEASE HELP JEEP SHOULD BE RESPONSIBLE FOR FIXING THIS CRITICAL ISSUE.
NHTSA ODI #10824110
91,500 miles · Jan 8, 2016
Unknown Or Other
2006 JEEP HAS 2 CURRENT RECALLS. I HAVE CALLED 3 DIFFERENT DEALERSHIPS IN MY AREA AND SO FAR NONE IS WILLING TO REPAIR THE RECALLS WITH IN A 2 WEEK PERIOD. ONE DEALERSHIP HAS FAILED TO RETURN MY PHONE CALL TWICE THE OTHER TWO PUT REPAIRS OUT FOR THREE WEEKS. I HAVE NOTIFIED THE MANUFACTURE WITH THE SAME COMPLAINT.
NHTSA ODI #10819065
Mileage unknown · Nov 30, 2015
Unknown Or Other
ALL FOUR INTERIOR DOOR HANDLES ARE BREAKING. THE REAR PASSENGER HANDLE HAS COMPLETELY CRUMBLED AND WILL NOT OPEN THE DOOR CAUSING CONCERN ABOUT A QUICK EXIT DURING AN EMERGENCY.
NHTSA ODI #10807612
143,000 miles · Oct 21, 2015
Unknown Or Other
THE LOCAL DEALER SAYS CHRYSLER CORPORATION HAS NOT MADE THE REPLACEMENT PART AVAILABLE FOR THE IGNITION SWITCH. I HAVE RECEIVED TWO SAFETY RECALL NOTICES IN THE PAST YEAR AND CHRYSLER IS APPARENTLY STILL NOT SUPPLYING DEALERS WITH THE REQUIRED PARTS.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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