NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
73 reportsClear category filter145,000 miles · Aug 13, 2018
Unknown Or Other
ALL 4 INTERIOR DOOR HANDLES HAVE CRACKED AND BROKEN THE INTERIOR COMPONENT (INVOLVING THE HANDLE MECHANISM). THE RR HANDLE IS UNUSABLE AND WILL NEED TO BE REPLACED IMMEDIATELY. THE ADDITION INTERIOR HANDLES ARE CRACKED BUT REMAIN USABLE AT THIS TIME BUT WILL SOON FAIL. THE DESIGN OF THIS MODEL AS WELL AS SIMILAR JEEP MODELS IS…
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ALL 4 INTERIOR DOOR HANDLES HAVE CRACKED AND BROKEN THE INTERIOR COMPONENT (INVOLVING THE HANDLE MECHANISM). THE RR HANDLE IS UNUSABLE AND WILL NEED TO BE REPLACED IMMEDIATELY. THE ADDITION INTERIOR HANDLES ARE CRACKED BUT REMAIN USABLE AT THIS TIME BUT WILL SOON FAIL. THE DESIGN OF THIS MODEL AS WELL AS SIMILAR JEEP MODELS IS A COMMON FAILURE. THIS CAN BE CONSIDERED A POTENTIAL SAFETY FAILURE IF THE HANDLE COMPLETELY FAILS AND PASSENGERS UNABLE TO OPEN THE DOOR RESULTING IN INJURY OR EVEN DEATH DURING AN ACCIDENT.
NHTSA ODI #11119775
140,000 miles · Aug 9, 2018
Electrical SystemUnknown Or Other
I HAD AN IGNITION RECALL PERFORMED, EVER SINCE MY KEY TURNS REAL HARD AND MY LIGHTS FLASH AND I LOOSE ALL THE POWER ON THE DASH, LIGHTS BLINKERS, GAS EVERYTHING. SOMETIMES THE JEEP WONT START AND NOW THE KEY WONT TURN I'VE COMPLAINED AOT AND HAD SENSORS REPLACED AND IT'S STILL THE SAME WAY IT'S SCARY WHEN YOUR ON THE HIGHWAY …
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I HAD AN IGNITION RECALL PERFORMED, EVER SINCE MY KEY TURNS REAL HARD AND MY LIGHTS FLASH AND I LOOSE ALL THE POWER ON THE DASH, LIGHTS BLINKERS, GAS EVERYTHING. SOMETIMES THE JEEP WONT START AND NOW THE KEY WONT TURN I'VE COMPLAINED AOT AND HAD SENSORS REPLACED AND IT'S STILL THE SAME WAY IT'S SCARY WHEN YOUR ON THE HIGHWAY AND ALL THE ELECTRIC IS GONE A D THEN COMES BACK ON, EVEN IF I HIT A BUMP IT GOES OUT
NHTSA ODI #11118716
137,000 miles · Jul 22, 2018
EngineUnknown Or Other
WHILE IN MOTION THE MOTOR RANDOMLY JERKED HARD AND MADE A VERY LOUD CLINCK, CLINCK NOISE
NHTSA ODI #11112915
129,189 miles · Jul 16, 2018
Electrical SystemUnknown Or Other
WHILE I WAS DRIVING IN MY LOCAL SUBURBAN NEIGHBORHOOD, AFTER DRIVING ABOUT 6 MILES, MY VEHICLE SHUTTERED AND THE DASHBOARD LIGHTS FLICKED ON AND OFF A FEW TIMES AND STARTED BEEPING. I GOT REALLY SCARED SO I PULLED OVER, TURNED THE CAR ON AND OFF AGAIN, AND THAT IS WHEN I NOTICED THE CHECK ENGINE LIGHT WAS NOW ON. I IMMEDIETELY T…
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WHILE I WAS DRIVING IN MY LOCAL SUBURBAN NEIGHBORHOOD, AFTER DRIVING ABOUT 6 MILES, MY VEHICLE SHUTTERED AND THE DASHBOARD LIGHTS FLICKED ON AND OFF A FEW TIMES AND STARTED BEEPING. I GOT REALLY SCARED SO I PULLED OVER, TURNED THE CAR ON AND OFF AGAIN, AND THAT IS WHEN I NOTICED THE CHECK ENGINE LIGHT WAS NOW ON. I IMMEDIETELY TOOK IT TO MY TRUSTWORTHY MEHANIC AND THAT IT WHEN HE TOLD ME THE CODE READER WAS GIVING AN ERROR CODE OF U1411 IGNITION SWITCH. I DID MY OWN RESEARCH AND DISCOVERED THAT MY VEHICLE FITS THE DESCRIPTION (YEAR/MAKE/MODEL) OF A RECALL THAT WAS DONE ON JEEPS 2006-2007 FOR FAULTY IGNITION SWITCHES.
NHTSA ODI #11111497
167,000 miles · May 16, 2018
Unknown Or Other
STEERING /ELECTRICAL IT START TO MALFUNCTION THE GAUGES ACT UP STEERING SEEMS TO LOCK ,I PULLED OVER ON ROAD SAT IN CAR FOR TWENTY MINUTES ,DISCONNECTED BATTERY /RECONNECTED THEN STARTED CAR TO GET TO DESTINATION ,SO I ONLY USE VEHICLE FOR LOCAL USE ,WORRIED ABOUT SAFETY FACTORS ON MY CAR
NHTSA ODI #11094072
93,000 miles · Dec 27, 2017
Electrical SystemSeat BeltsUnknown Or Other
SEAT BELT DON'T RETRACT, HEATER ONLY RUNS ON HIGH, HEADLIGHTS ARE NOT CLEAR AND DIM.
NHTSA ODI #11056733
175,000 miles · Dec 5, 2017
Electrical SystemUnknown Or Other
TAKATA RECALL I HAVE BEEN HAVING PROBLEMS WHERE MY JEEP RANDOMLY SHUTS OFF IN THE MIDDLE OF THE ROAD. I HAVE USUALLY BEEN ON CITY STREETS, SOME TIMES I CAN BE SITTING IN ONE SPOT, MOVING REALLY SLOW, OR EVEN HIT A BUMP AND IT SHUTS DOWN.
NHTSA ODI #11052558
118,000 miles · Nov 2, 2017
Electrical SystemExterior LightingUnknown Or Other
WHEN DRIVER OR PARKED AND IDLING THE DASH, INDICATOR LIGHTS, HEADLIGHTS, TAIL LIGHTS, SPEEDOMETER COMPLETELY LOSE POWER. THIS HAS HAPPENED WHILE DRIVING IN LOW LIGHT CONDITIONS CAUSING A VERY SERIOUS HAZARD.
NHTSA ODI #11042766
133,000 miles · Oct 20, 2017
Unknown Or Other
CAR TURNS ITSELF OFF WHEN IDELING AT TRAFFIC LIGHTS, STOP SIGNS, SITTING IN TRAFFIC, OR FAST STOP. NO ERROR MESSAGES ON DASHBOARD. CAN BE DANGEROUS IF ON HIGHWAY AND HAVE SUDDEN STOP. WILL NOT HAVE STEERING OR BRAKES. WHEN YOU COME TO A STOP IT SHUTS DOWN. STARTS BACK UP NO PROBLEM AND IT RUNS GOOD OTHERWISE.
NHTSA ODI #11035170
140,000 miles · Aug 29, 2017
Unknown Or Other
INTERIOR DOOR HANDLE (REAR PASSENGER) BROKE WHILE CHILD WAS OPENING DOOR TO EXIT THE VEHICLE. FRONT HANDLES ARE SHOWING CRACKING AS WELL. REAR SEAT PASSENGER IS UNABLE TO OPEN DOOR AND MUST BE LET OUT FROM THE EXTERNAL HANDLE. THIS IS A SAFETY ISSUE AND COULD CAUSE PASSENGER TO BECOME TRAPPED DURING AN ACCIDENT.
NHTSA ODI #11020272
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.