WHEN ATTEMPTING TO EXIT THE VEHICLE THE DOOR HANDLE CRACKED THE DOOR PANEL AND RELEASED THE DOOR HANDLE FROM THE DOOR LEAVING IT UNUSABLE AND THE DOOR UNABLE TO BE EXITED. WAS ATTEMPTING TO FLEA VEHICLE AND WAS TRAPPED INSIDE DUE TO WEAK PLASTIC FAILING IN THE DOOR HANDLE. IN THE EVENT THERE WAS A FIRE OR EVEN TOXIC GAS IN THE C…
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WHEN ATTEMPTING TO EXIT THE VEHICLE THE DOOR HANDLE CRACKED THE DOOR PANEL AND RELEASED THE DOOR HANDLE FROM THE DOOR LEAVING IT UNUSABLE AND THE DOOR UNABLE TO BE EXITED. WAS ATTEMPTING TO FLEA VEHICLE AND WAS TRAPPED INSIDE DUE TO WEAK PLASTIC FAILING IN THE DOOR HANDLE. IN THE EVENT THERE WAS A FIRE OR EVEN TOXIC GAS IN THE CAR CABIN, THERE WOULD HAVE BEEN A FATALITY. EXTREMELY UNSAFE AND SHOULD BE RECALLED. *TR
NHTSA ODI #10525605
123,000 miles · Jul 2, 2013
Structure
THE REAR DOOR HANDLE ON THE DRIVERS SIDE BROKE. IT CRACKED AND THE PROBLEM NOW IS YOU CANNOT OPEN THE DOOR. THIS IS A DEFINITE SAFETY HAZARD. THE REPLACEMENT PART IS $530 OR YOU CAN GET A KIT FOR $150. THE INSTALLATION IS $102. WHY WOULD THERE BE A KIT BEING PRODUCED IF THERE WASN'T A MAJOR PROBLEM? I SPOKE TO CHRYSLER CUS…
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THE REAR DOOR HANDLE ON THE DRIVERS SIDE BROKE. IT CRACKED AND THE PROBLEM NOW IS YOU CANNOT OPEN THE DOOR. THIS IS A DEFINITE SAFETY HAZARD. THE REPLACEMENT PART IS $530 OR YOU CAN GET A KIT FOR $150. THE INSTALLATION IS $102. WHY WOULD THERE BE A KIT BEING PRODUCED IF THERE WASN'T A MAJOR PROBLEM? I SPOKE TO CHRYSLER CUSTOMER CARE AND THEY WILL NOT DO ANYTHING. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS ISSUE ON THE 2005 AND 2006 JEEP GRAND CHEROKEES. FROM WHAT I HEARD FROM FIELDS IN SANFORD THE DEALER THE MANUFACTURER SOLD INFERIOR PARTS. RIGHT NOW ONLY ONE DOOR IS BROKEN BUT I EXPECT IT WILL HAPPEN TO THE OTHER 3. THAT PARTICULAR DOOR IS RARELY USED SO IT WAS OBVIOUSLY DEFECTIVE. ANY HELP YOU CAN GIVE ME WOULD BE APPRECIATED. *TR
NHTSA ODI #10522880
55,000 miles · Jun 24, 2013
Structure
ALL FOUR INTERIOR DOOR PANELS HAVE CRACKED AND BROKEN WHERE IT ATTACHES TO THE DOOR. CONSEQUENTLY, THE DOOR HANDLES BECOME INOPERABLE BECAUSE THEY ARE ATTACHED TO THE PANEL WHERE THE CRACKING OCCURS. THIS IS A SAFETY ISSUE AS BOTH DRIVER AND PASSENGERS ARE UNABLE TO EXIT QUICKLY IN THE EVENT OF AN EMERGENCY AND MIGHT NOT EVEN BE…
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ALL FOUR INTERIOR DOOR PANELS HAVE CRACKED AND BROKEN WHERE IT ATTACHES TO THE DOOR. CONSEQUENTLY, THE DOOR HANDLES BECOME INOPERABLE BECAUSE THEY ARE ATTACHED TO THE PANEL WHERE THE CRACKING OCCURS. THIS IS A SAFETY ISSUE AS BOTH DRIVER AND PASSENGERS ARE UNABLE TO EXIT QUICKLY IN THE EVENT OF AN EMERGENCY AND MIGHT NOT EVEN BE ABLE TO EXIT AT ALL. CHRYSLER OFFERS NO ASSISTANCE FOR THIS KNOWN ISSUE, WHICH APPEARS TO OCCUR FREQUENTLY WITH THIS MODEL YEAR. *TR
NHTSA ODI #10521435
69,000 miles · Jun 24, 2013
Structure
THE REAR PASSENGER SIDE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE REAR PASSENGER SIDE UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
NHTSA ODI #10521420
62,000 miles · Jun 24, 2013
Structure
THE REAR DRIVER SIDE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE REAR PASSENGER UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
NHTSA ODI #10521419
74,000 miles · Jun 24, 2013
Structure
THE DRIVER SIDE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE DRIVER UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
NHTSA ODI #10521417
55,000 miles · Jun 24, 2013
Structure
THE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE PASSENGER UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
NHTSA ODI #10521415
Mileage unknown · May 22, 2013
Structure
ALL FOUR INSIDE DOOR HANDLES ARE CRACKED/BROKEN, THE FRONT DRIVER SIDE HANDLE IS DANGLING MAKING IT HARD TO OPEN AND THE PASSENGER FRONT HANDLE SEEMS TO BE GOING IN THE SAME DIRECTION. THE TWO REAR HANDLE CASINGS ARE CRACKED AND HOPEFULLY WILL LAST BEING THE REAR SEATS ARE HARDLY USED. THIS COULD BECOME A VERY DANGEROUS EVEN LIF…
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ALL FOUR INSIDE DOOR HANDLES ARE CRACKED/BROKEN, THE FRONT DRIVER SIDE HANDLE IS DANGLING MAKING IT HARD TO OPEN AND THE PASSENGER FRONT HANDLE SEEMS TO BE GOING IN THE SAME DIRECTION. THE TWO REAR HANDLE CASINGS ARE CRACKED AND HOPEFULLY WILL LAST BEING THE REAR SEATS ARE HARDLY USED. THIS COULD BECOME A VERY DANGEROUS EVEN LIFE THREATENING SITUATION IF IT BECOMES TOTALLY BROKEN OFF AND UNABLE TO OPEN IT IN AN EMERGENCY. SUPPOSEDLY CHRYSLER/JEEP CLAIMS THAT UNTIL MY CALL A FEW MONTHS AGO "THEY KNEW NOTHING OF THIS MATTER, NO ONE HAS REPORTED THIS PROBLEM". I KNOW IT'S NOT JUST ME AND AT $500 A DOOR PANEL IT IS IMPOSSIBLE FOR ME TO HAVE IT REPAIRED. THERE HAS TO BE A RECALL TO THIS DOOR CASING CRACKING/BREAKING PROBLEM. PLEASE, PLEASE HELP! *TR
NHTSA ODI #10513131
59,000 miles · Mar 24, 2013
Structure
JULY 26TH 2010 IS WHEN I FIRST PURCHASED MY 2006 JEEP GRAND CHEROKEE AND MY BACK TWO DOORS WERE INOPERABLE. NO ONE COULD GET OUT OF THE DOORS FROM THE INSIDE OUT. I DROVE AROUND FOR A WHOLE YEAR BEFORE I GOT IT REPLACED. THE OPERATION HOMEFRONT REPLACED MY REAR DOORS FOR ME WITH NOTHING COMING OUT OF MY POCKETS. IF IT WASN'T FOR…
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JULY 26TH 2010 IS WHEN I FIRST PURCHASED MY 2006 JEEP GRAND CHEROKEE AND MY BACK TWO DOORS WERE INOPERABLE. NO ONE COULD GET OUT OF THE DOORS FROM THE INSIDE OUT. I DROVE AROUND FOR A WHOLE YEAR BEFORE I GOT IT REPLACED. THE OPERATION HOMEFRONT REPLACED MY REAR DOORS FOR ME WITH NOTHING COMING OUT OF MY POCKETS. IF IT WASN'T FOR OHF I WOULD'VE CAME OUT OF MY POCKET $1200 TO FIX JUST THE REAR DOORS. I NEEDED THEM FIXED BECAUSE I HAVE A CHILD AND THAT IS A SAFETY HAZARD IF MY CHILD CANNOT GET OUT OF THE VEHICLE. JEEP SAID THERE WAS NOT A RECALL ON THE DOOR PANELS FOR THIS VEHICLE. RIGHT NOW MY DRIVER SIDE DOOR PANEL IS FAILING AND I DO NOT HAVE THE MONEY TO FIX THE DOOR BECAUSE IT IS SO EXPENSIVE TO FIX. JEEP NEEDS TO DO A RECALL OR SOMEONE IS GOING TO GET HURT. MY HANDLE IS SEPARATING FORM THE DOOR AND SOON I WILL NOT BE ABLE TO GET OUT OF MY DRIVER SIDE DOOR. *TR
NHTSA ODI #10504311
114,000 miles · Mar 18, 2013
Structure
INTERIOR REAR PASSENGER DOOR HANDLE IS BROKEN. CANNOT EXIT THE VEHICLE FROM THAT DOOR. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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