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2006 Jeep Grand Cherokee

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2006 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.

About this comparison →

When problems were reported

Mileage at the reported incident

826 reports with mileage · 454 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 753 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 173 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

47 crash reports7 fire reports33 injury reports

Structure complaints

119 reports
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93,000 miles · Jan 30, 2014
Structure

MY DAUGHTER WAS TRYING TO EXIT THE VEHICLE AND THE DOOR HANDLE BROKE OFF. I HAVE SEEN NUMEROUS POSTS ON THE INTERNET DESCRIBING THE SAME PROBLEM. THIS IS A SERIOUS SAFETY HAZARD IN THE EVENT OF AN ACCIDENT OR OTHER EMERGENCY REQUIRING QUICK EXIT FROM THE CAR. THE DOOR MUST NOW BE OPENED FROM THE OUTSIDE. THIS COULD RESULT IN…

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MY DAUGHTER WAS TRYING TO EXIT THE VEHICLE AND THE DOOR HANDLE BROKE OFF. I HAVE SEEN NUMEROUS POSTS ON THE INTERNET DESCRIBING THE SAME PROBLEM. THIS IS A SERIOUS SAFETY HAZARD IN THE EVENT OF AN ACCIDENT OR OTHER EMERGENCY REQUIRING QUICK EXIT FROM THE CAR. THE DOOR MUST NOW BE OPENED FROM THE OUTSIDE. THIS COULD RESULT IN A PERSON BEING TRAPPED IN THE VEHICLE UNNECESSARILY. THERE NEEDS TO BE A RECALL TO HAVE THESE DEFECTIVE PARTS REPLACED BY JEEP. *TR

NHTSA ODI #10562292

67,390 miles · Jan 13, 2014
Structure

I HAVE A 2006 JEEP GRAND CHEROKEE, ALL FOUR DOOR HANDLES HAVE CRACKS AROUND THE PLASTIC. MY BACK PASSENGER DOOR HANDLE HAS ACTUALLY COME OFF. I AM CONCERNED FOR OBVIOUS SAFETY ISSUES. ONCE YOU ARE IN THE CAR YOU CANNOT EXIT THROUGH THAT DOOR. I ONLY BECAME AWARE OF THE SITUATION IN DECEMBER 2013. WHEN THE REAR DOOR HANDLE FELL O…

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I HAVE A 2006 JEEP GRAND CHEROKEE, ALL FOUR DOOR HANDLES HAVE CRACKS AROUND THE PLASTIC. MY BACK PASSENGER DOOR HANDLE HAS ACTUALLY COME OFF. I AM CONCERNED FOR OBVIOUS SAFETY ISSUES. ONCE YOU ARE IN THE CAR YOU CANNOT EXIT THROUGH THAT DOOR. I ONLY BECAME AWARE OF THE SITUATION IN DECEMBER 2013. WHEN THE REAR DOOR HANDLE FELL OFF. I CONTACT THE CHRYSLER CORPORATE IMMEDIATELY, AND THEY TOLD ME TO GO THROUGH THE DEALERSHIP. AFTER WEEKS OF GOING BACK AND FORTH THEY FINALLY AGREED TO PAY ONLY ONE THIRD OF THE TOTAL COST. I BELIEVE THIS IS A DEFECT ON THEIR PART, AND SHOULD BE RESPONSIBLE FOR 100% OF REPLACEMENT. I ALSO UNDERSTAND FROM THE DEALERSHIP THAT THIS IS A VERY FREQUENT ISSUE WITH THIS MODEL. *TR

NHTSA ODI #10559641

107,000 miles · Jan 4, 2014
Structure

ALL OF THE INTERIOR DOOR HANDLES ARE BECOMING NON-OPERATIVE. THE PLASTIC THAT THEY MOUNT TO IS BRITTLE AND CRACKS VERY EASILY RENDERING THE DOOR HANDLE INOPERABLE. *TR

NHTSA ODI #10558494

70,000 miles · Jan 2, 2014
Structure

INTERIOR DOOR HANDLES ARE CRACKED AND STARTING TO BREAK. CONTACTED JEEP AND THEY INDICATED THAT IT IS ACKNOWLEDGED AS A WEAK COMPONENT AND THAT IN SOME INSTANCES HAS BEEN REPLACED. HOWEVER, BECAUSE OF THE AGE OF MY CAR, THEY REFUSED TO REPLACE IT AS A WARRANTY ITEM. I EMPHASIZED ON THE SAFETY ASPECT OF PASSENGERS BEING TRAPPE…

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INTERIOR DOOR HANDLES ARE CRACKED AND STARTING TO BREAK. CONTACTED JEEP AND THEY INDICATED THAT IT IS ACKNOWLEDGED AS A WEAK COMPONENT AND THAT IN SOME INSTANCES HAS BEEN REPLACED. HOWEVER, BECAUSE OF THE AGE OF MY CAR, THEY REFUSED TO REPLACE IT AS A WARRANTY ITEM. I EMPHASIZED ON THE SAFETY ASPECT OF PASSENGERS BEING TRAPPED INSIDE MY CAR BUT THEY JUST INDICATED THAT THERE IS NOTHING THAT THEY CAN DO ABOUT IT. *TR

NHTSA ODI #10558135

64,194 miles · Nov 26, 2013
Structure

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES FAILED AND COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,194.

NHTSA ODI #10553879

110,000 miles · Nov 10, 2013
StructureSuspensionInjury

INTERIOR DOOR HANDLES ARE BREAKING AND NOT STURDY. SOME DOOR CANNOT BE OPENED FROM THE INSIDE AS THE HANDLES ARE NOT RELIABLE AND EVEN SOME CAUSE MINOR INJURIES DUE TO SHARP EDGES. *TR

NHTSA ODI #10551669

55,000 miles · Aug 27, 2013
Structure

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR HANDLES WERE CRACKED AND FRACTURED. IN ADDITION, THE DOOR PANELS WERE SLIGHTLY CRACKED. IN ORDER TO EXIT THE VEHICLE, THE CONTACT OR PASSENGERS HAD TO OPEN THE WINDOWS AND ENGAGE THE EXTERIOR DOOR PANELS. THE VEHICLE WAS NOT DIAGNOSED…

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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR HANDLES WERE CRACKED AND FRACTURED. IN ADDITION, THE DOOR PANELS WERE SLIGHTLY CRACKED. IN ORDER TO EXIT THE VEHICLE, THE CONTACT OR PASSENGERS HAD TO OPEN THE WINDOWS AND ENGAGE THE EXTERIOR DOOR PANELS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ODI #10537570

85,000 miles · Aug 19, 2013
Structure

THE REAR DOOR HANDLE BROKE OFF. THE OTHER 3 HANDLES HAVE CRACKS IN THE CHEAP PLASTIC. PASSENGERS CANNOT GET OUT OF THE VEHICLE WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. THIS IS A SAFETY HAZARD AND I FEAR THAT IN AN EMERGENCY, THIS EASY FIX COULD COST SOMEONE'S LIFE. JEEP DOES NOT RECOGNIZE THIS AS A PROBLEM AND DOES…

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THE REAR DOOR HANDLE BROKE OFF. THE OTHER 3 HANDLES HAVE CRACKS IN THE CHEAP PLASTIC. PASSENGERS CANNOT GET OUT OF THE VEHICLE WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. THIS IS A SAFETY HAZARD AND I FEAR THAT IN AN EMERGENCY, THIS EASY FIX COULD COST SOMEONE'S LIFE. JEEP DOES NOT RECOGNIZE THIS AS A PROBLEM AND DOES NOT OFFER A RECALL. AFTER DOING SOME RESEARCH, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF OTHER JEEP OWNERS THAT HAVE HAD THE SAME PROBLEM. *TR

NHTSA ODI #10536205

75,000 miles · Aug 15, 2013
Structure

MY PASSENGER WAS GETTING OUT OF CAR, OPENED THE AND ALL THE PLASTIC AROUND THE DOORHANDLE CRACK, WHICH NOW IS A SAFETY ISSUE BECAUSE CANT USE THE HANDLE TO OPEN THE DOOR, INCASE OF AN ACCIDENT PASSENGER IS UNABLE TO EXIT, I AM SINGLE WITH NO CHILDREN SO THE OTHER DOORS AREN'T HARDLY USED, THERE IS NO REASON IT SHOULD BE WEAK, SO…

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MY PASSENGER WAS GETTING OUT OF CAR, OPENED THE AND ALL THE PLASTIC AROUND THE DOORHANDLE CRACK, WHICH NOW IS A SAFETY ISSUE BECAUSE CANT USE THE HANDLE TO OPEN THE DOOR, INCASE OF AN ACCIDENT PASSENGER IS UNABLE TO EXIT, I AM SINGLE WITH NO CHILDREN SO THE OTHER DOORS AREN'T HARDLY USED, THERE IS NO REASON IT SHOULD BE WEAK, SO I CALLED THE CHRYSLER GROUP TO INQUIRE ABOUT ANOTHER RECALL I RECEIVED, AND MENTIONED THIS TO THEM, THEY TOLD MY JEEP WASN'T IN THE RECALL, BUT HAVE THE DEALER CHECK THE DOOR, WHEN I TAKE IT IN FOR THE OTHER ISSUE, AND HAVE THEM DIAGNOSIS IT, TO SEE IF ITS A MANUFACTURING DEFECT...WHICH I ASKED IF IT IS WILL IT BE PAID FOR, THEY COULDN'T ANSWER, THEY KEPT SAYING, MAYBE THEY COULD COST ASSIST ME...I DON'T UNDERSTAND THERE ARE SO MANY COMPLAINTS WITH THIS ISSUE, PLUS ITS A SAFETY CONCERN, BECAUSE MOST AREN'T PAYING TO GET IT FIXED, WELL I HAVE APPOINTMENT NEXT WEEK ..I LET EVERYONE KNOW HOW IT TURNS OUT..MY JEEP ONLY HAS 75,000MILES ON IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10535630

70,000 miles · Jul 22, 2013
Structure

BOTH REAR (LEFT AND RIGHT) DOOR HANDLES HAVE BROKEN CLEAN OFF. THE FRONT TWO DOOR HANDLES HAVE BROKEN AND CHIPPED, BUT ARE STILL INTACT. NO ONE IN MY BACK SEAT CAN GET OUT WITHOUT SOMEONE HAVING TO GET OUT OF THE CAR AND LET THEM OUT FROM THE OUTSIDE. THESE HAVE NOT HAD EXCESSIVE PRESSURE OR PULLING ON THEM, THEY HAVE JUST RE…

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BOTH REAR (LEFT AND RIGHT) DOOR HANDLES HAVE BROKEN CLEAN OFF. THE FRONT TWO DOOR HANDLES HAVE BROKEN AND CHIPPED, BUT ARE STILL INTACT. NO ONE IN MY BACK SEAT CAN GET OUT WITHOUT SOMEONE HAVING TO GET OUT OF THE CAR AND LET THEM OUT FROM THE OUTSIDE. THESE HAVE NOT HAD EXCESSIVE PRESSURE OR PULLING ON THEM, THEY HAVE JUST RESULTED IN 3 OUT OF 4 DOOR HANDLES BEING BROKEN DUE TO NORMAL USE AND FORCE FOR EXITING THE VEHICLE. THERE NEEDS TO BE A RECALL ON THIS PART AS I HAVE SEEN MULTIPLE COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHERS JEEP CHEROKEES. MY CAR IS A 2006 JEEP GRAND CHEROKEE WITH A HEMI, LIMITED EDITION. *TR

NHTSA ODI #10526071

Official recalls

4

14V438000 · Electrical System:ignition:switch

Jul 21, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)

May 7, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence & remedy

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Additional source detail variants (2)

Electrical System

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Power Train:transfer Case (4-WHEEL Drive)

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 14, 2007

ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

Consequence & remedy

Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

06V295000 · Air Bags:frontal:driver Side:inflator Module

Aug 8, 2006

ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.

Consequence & remedy

Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.

Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE14017 · Air Bag Non-deployment

Opened Jun 16, 2014 · Closed Dec 23, 2014

Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Additional source detail variants (3)

Electrical System:ignition

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Electrical System:ignition:module

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Electrical System:ignition:switch

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

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