NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
119 reportsClear category filter110,000 miles · Aug 5, 2015
Structure
ALL FOUR OF MY DOOR PANELS HAVE CRACKED/DISINTEGRATED BEHIND THE DOOR HANDLE. AUGUST 1, THE DRIVERS DOOR HANDLE IS NOW NON FUNCTIONAL REQUIRING THE LOWERING OF THE WINDOW TO EXIT VEHICLE. THIS WOULD BE A SAFETY HAZARD IN A CRASH. DEALER STATES ALL DOOR PANELS MUST BE REPLACED AT PART COST OF $450 EACH (INSTALL EXTRA) - THIS I…
Read full complaint
ALL FOUR OF MY DOOR PANELS HAVE CRACKED/DISINTEGRATED BEHIND THE DOOR HANDLE. AUGUST 1, THE DRIVERS DOOR HANDLE IS NOW NON FUNCTIONAL REQUIRING THE LOWERING OF THE WINDOW TO EXIT VEHICLE. THIS WOULD BE A SAFETY HAZARD IN A CRASH. DEALER STATES ALL DOOR PANELS MUST BE REPLACED AT PART COST OF $450 EACH (INSTALL EXTRA) - THIS IS OBVIOUSLY A DEFECT GIVEN THAT ALL FOUR DOORS HAVE DONE THIS AND THERE ARE MANY INTERNET THREADS ABOUT THE ISSUE.
NHTSA ODI #10746304
Mileage unknown · Jul 6, 2015
Structure
EVERY TIME WE HAVE A RAIN STORM, THE FRONT FLOOR DRIVER'S SIDE GETS SOAKING WET. I HAVE TO LAY DOWN TOWELS TO DRY IT AND THEN LET THE SUN DO THE REST. IT HAS LEAKED SINCE I PURCHASED IT IN 2010 BUT KEEP WAITING FOR A RECALL. I FOUND A RECALL FOR A 2007 JEEP LIKE MINE FOR THE SAME LEAKAGE PROBLEM. IT APPEARS TO COME DOWN THE TRAC…
Read full complaint
EVERY TIME WE HAVE A RAIN STORM, THE FRONT FLOOR DRIVER'S SIDE GETS SOAKING WET. I HAVE TO LAY DOWN TOWELS TO DRY IT AND THEN LET THE SUN DO THE REST. IT HAS LEAKED SINCE I PURCHASED IT IN 2010 BUT KEEP WAITING FOR A RECALL. I FOUND A RECALL FOR A 2007 JEEP LIKE MINE FOR THE SAME LEAKAGE PROBLEM. IT APPEARS TO COME DOWN THE TRACT ON THE OUTSIDE AND RUNS IN UNDER THE CARPET ON THE DRIVER'S SIDE ONLY. I DON'T WANT IT TO MOLD OR RUST OUT MY FLOOR SO WOULD LIKE TO HAVE IT REPAIRED. THANK YOU VERY MUCH. *TR
NHTSA ODI #10732180
95,000 miles · Jun 3, 2015
Structure
ALL FOUR DOOR HANDLES ON MY 2006 JEEP LAREDO HAD BROKEN FOR NO REASON. JEEP HAD BEEN CONTACTED NUMEROUS TIMES VIA CHAT AND PHONE TO NO AVAIL. THIS ISSUE WAS ORIGINALLY ADDRESSED AT AN ORIGINAL COMPLAINT SUBMISSION DATED BACK A YEAR AGO BUT THE ISSUE ON THE DOOR HANDLES WAS NEVER ADDRESSED. THIS VEHICLE IS USED TO CARPOOL KIDS…
Read full complaint
ALL FOUR DOOR HANDLES ON MY 2006 JEEP LAREDO HAD BROKEN FOR NO REASON. JEEP HAD BEEN CONTACTED NUMEROUS TIMES VIA CHAT AND PHONE TO NO AVAIL. THIS ISSUE WAS ORIGINALLY ADDRESSED AT AN ORIGINAL COMPLAINT SUBMISSION DATED BACK A YEAR AGO BUT THE ISSUE ON THE DOOR HANDLES WAS NEVER ADDRESSED. THIS VEHICLE IS USED TO CARPOOL KIDS TO/FROM SCHOOL AND ABOUT TWO WEEKS AGO, A FRIEND OF MY DAUGHTER'S HAD HURT (PINCHED) HIS HAND TRYING TO EXIT THE VEHICLE. THIS MAY SEEM TO BE A SMALL MATTER, BUT AS A PARENT DRIVING KIDS TO/FROM SCHOOL AND SCHOOL EVENTS, I CANNOT JUST WAIT FOR AN "EMERGENCY" TO OCCUR BEFORE TAKING ACTION. THIS MAY NOT BE ELECTRICAL OR ENGINE RELATED BUT AS I SEE IT, DOORS ARE USED TO EXIT THE VEHICLE AND IN THE EVENT THAT THERE'S AN EMERGENCY, I WOULD LIKE TO THINK THAT MY FAMILY (AND OTHER PASSENGERS) CAN SAFELY EXIT THE VEHICLE. AS STATED IN THE ORIGINAL STATEMENT/COMPLAINT, I HAVE HAD TO LET MY DAUGHTER GET OUT OF THE CAR BY OPENING THE PASSENGER SIDE DOOR FOR HER. THESE HANDLES SHOULD NOT HAVE BROKEN DUE TO ITS NORMAL USE BUT BECAUSE OF A DEFECTIVE OR LOWER QUALITY ITEM USED FOR THESE DOOR HANDLES, IT IS NOW A SAFETY HAZARD. THIS HAS BEEN A KNOWN ISSUE ON THESE JEEPS AND I WOULD REALLY APPRECIATE IF YOUR OFFICE COULD REVIEW THIS ISSUE WITH CHRYSLER/JEEP AS SUCH EQUIPMENT/ITEM SHOULD NOT HAVE PASSED QUALITY INSPECTION. THANK YOU VERY MUCH IN ADVANCE, AND I CAN ONLY HOPE THAT THIS BE RESOLVED AS SOON AS POSSIBLE. *TR
NHTSA ODI #10723302
82,000 miles · Jun 2, 2015
Service BrakesSteeringStructureCrashInjury
MY CAR IGNITION INADVERTENTLY TURNED OFF AND DISABLING POWER STEERING, BRAKE ETC. THIS RESULTED IN THE DRIVER NOT BEING ABLE TO CONTROL THE KEEP. THE JEEP ROLLED DOWN THE HILL AND HIT THE CAR BEHIND AND DAMAGING BOTH THE CARS AND INJURING ONE OF THE PASSENGERS IN THE CAR BEHIND.
NHTSA ODI #10722898
Mileage unknown · May 18, 2015
Structure
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V483000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSU…
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V483000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10717155
Mileage unknown · May 11, 2015
Structure
ALL 4 INTERIOR DOOR OPENING HANDLES BROKE: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EX…
Read full complaint
ALL 4 INTERIOR DOOR OPENING HANDLES BROKE: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE:. THIS IS A WELL KNOWN SAFETY ISSUE. WHERE IS THE RECALL?
NHTSA ODI #10715619
84,000 miles · Apr 6, 2015
Structure
ALL OF MY INTERIOR DOOR HANDLES HAVE CRACKED TO SOME EXTENT. TWO HAVE BEEN REPLACED ALREADY. ONE HANDLE IS BROKEN TO THE POINT WHERE THE DOOR CANNOT BE OPENED FROM THE INTERIOR WHICH CREATES A SAFETY HAZARD. *TR
NHTSA ODI #10703826
115,000 miles · Mar 10, 2015
Exterior LightingStructureCrash
WE OWN A 2006 JEEP GRAND CHEROKEE. WHEN WE START THE VEHICLE, FOR ABOUT THE FIRST 20 MINUTES OF DRIVING, THE VEHICLE WILL SHUT OFF MULTIPLE TIMES WHEN DRIVING SLOW OR COMING TO A STOP. MY WIFE WAS COMING HOME FROM WORK AND SHE WAS LEAVING THE PARKING GARAGE SHE PARKED AT FOR WORK. WHEN SHE WAS DRIVING UP THE RAMP TO EXIT THE GA…
Read full complaint
WE OWN A 2006 JEEP GRAND CHEROKEE. WHEN WE START THE VEHICLE, FOR ABOUT THE FIRST 20 MINUTES OF DRIVING, THE VEHICLE WILL SHUT OFF MULTIPLE TIMES WHEN DRIVING SLOW OR COMING TO A STOP. MY WIFE WAS COMING HOME FROM WORK AND SHE WAS LEAVING THE PARKING GARAGE SHE PARKED AT FOR WORK. WHEN SHE WAS DRIVING UP THE RAMP TO EXIT THE GARAGE, THE JEEP SHUT OFF ON HER AND IT ROLLED BACKWARDS DOWN THE RAMP INTO A BUILDING SUPPORT PILLAR. THIS CAUSED DAMAGE TO THE BACK BUMPER AND TAILLIGHT. WE WERE LUCKY NOBODY WAS HURT OR BEHIND HER WHEN THIS HAPPENED. WHEN I DRIVE THE JEEP IT SEEMS LIKE IT HAPPENS MORE OFTEN. WHEN I LEAVE FOR WORK IN THE MORNING AND ARRIVE AT THE FIRST STOP LIGHT, THE JEEP WILL SHUT OFF. SOMETIMES IT TURNS GREEN AT THE SAME TIME SO I HAVE TO SHIFT BACK TO NEUTRAL TO START UP, MAKING SOME PEOPLE MISS THE GREEN. WHEN I LEAVE WORK TO HEAD HOME, EVERY TIME I PULL UP TO THE GATE TO LEAVE, IT SHUTS OFF. IT JUMPS FORWARD WHEN IT SHUTS OFF, SOMETIMES I FEEL LIKE I WILL HIT THE GATE (HAVE TO GET CLOSE TO GATE IN ORDER FOR SCANNER TO READ GARAGE ACCESS PASS). PLEASE MAKE A SOLUTION FOR THIS RECALL AS IT IS VERY DANGEROUS AND WE GOT LUCKY WITH JUST A MINOR ACCIDENT SO FAR. *TR
NHTSA ODI #10693182
Mileage unknown · Feb 26, 2015
Electrical SystemFuel System, GasolineStructure
2006 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ODI #10669031
8,000 miles · Dec 16, 2014
Electrical SystemStructureVisibility/wiper
THE ELECTRIC SUNROOF DEVELOPED A SMALL LEAK WHEN IT RAINED. ONE DAY MY WIFE TOOK THE JEEP TO THE CAR WASH AND THE INSIDE WAS SOAKED. THE ELECTRICAL SYSTEM IN THE DOORS WAS WET AND ALSO IN THE ROOF. THE SUNROOF WAS DEFECTIVE IN SOME WAY CAUSING THE LEAKING INTO THE VEHICLE AND THE ELECTRICAL SYSTEM. *TR
NHTSA ODI #10664584
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Illustration