NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
56 reportsClear category filter109,000 miles · Jun 5, 2017
Electrical SystemEngineService Brakes
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER, THE ANTI-LOCK BRAKES FAILED, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AT TIMES, THE CONTACT WAS ABLE TO TUR…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER, THE ANTI-LOCK BRAKES FAILED, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AT TIMES, THE CONTACT WAS ABLE TO TURN THE IGNITION OFF AND ON AND THE VEHICLE WOULD EITHER RESTART IMMEDIATELY OR OPERATE NORMALLY AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO CH URNESS CHRYSLER, JEEP, DODGE, RAM IN DALLES, OR (541)-296-2284, WHERE A DIAGNOSTIC TEST WAS COMPLETED, BUT THERE WAS UNCERTAINTY OF THE FAILURE CODES. THE CONTACT BELIEVED AN IGNITION CODE WAS PRESENT, BUT NO REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
NHTSA ODI #10993219
130,000 miles · Dec 29, 2016
Service Brakes
BRAKES "EXPLODED". NO PRIOR WARNING, SQUEAL, NOTHING. HAVE HAD THEM CHECKED AT DEALERSHIP ONLY A FEW MONTHS AGO. SAME SIZE TIRES. GOING DOWN CITY STREET, LOUD POPPING SOUND, THEN SHORT GRINDING SOUND. SOUNDED LIKE BACK RIGHT REAR TIRE. HAD CAR TOWED TO MECHANIC WHO STATED THAT SPRING HAD BROKEN, CAUGHT BRAKE CABLE, AND EVERYTHIN…
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BRAKES "EXPLODED". NO PRIOR WARNING, SQUEAL, NOTHING. HAVE HAD THEM CHECKED AT DEALERSHIP ONLY A FEW MONTHS AGO. SAME SIZE TIRES. GOING DOWN CITY STREET, LOUD POPPING SOUND, THEN SHORT GRINDING SOUND. SOUNDED LIKE BACK RIGHT REAR TIRE. HAD CAR TOWED TO MECHANIC WHO STATED THAT SPRING HAD BROKEN, CAUGHT BRAKE CABLE, AND EVERYTHING CAME OFF IN PIECES "SHARDS OF METAL"
NHTSA ODI #10938493
130,000 miles · Dec 29, 2016
Service BrakesUnknown Or Other
TRACTION CONTROL KICKS ON FOR 5-30 SECONDS AT VARIOUS SPEEDS AND ROAD CONDITIONS. IT HAS COME ON GOING 80MPH, COME ON FROM A STOP, GOING 30 MPH ON A CITY STREET. NOT SURE IF THAT IS WHY BRAKES EXPLODED AND BROKE APART. ALL TIRES SAME SIZE.
NHTSA ODI #10938490
37,000 miles · Sep 18, 2016
Air BagsElectrical SystemService BrakesCrashInjury
TAKATA RECALL: I WAS IN AN ACCIDENT WITH MY 2006 GRAND CHEROKEE. THE ACCIDENT WAS DUE TO THE IGNITION SWITCH AND THE VEHICLE POWERING DOWN WHILE IN DRIVE, OR IN USE. INJURIES WERE SUFFERED DUE TO THE AIRBAG'S NONE DEPLOYMENT. AFTER TAKING THE VEHICLE TO THE DEALER AND ATTEMPTING TO HAVE TWO RECALLS REPLACED, I WAS TOLD THERE PRE…
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TAKATA RECALL: I WAS IN AN ACCIDENT WITH MY 2006 GRAND CHEROKEE. THE ACCIDENT WAS DUE TO THE IGNITION SWITCH AND THE VEHICLE POWERING DOWN WHILE IN DRIVE, OR IN USE. INJURIES WERE SUFFERED DUE TO THE AIRBAG'S NONE DEPLOYMENT. AFTER TAKING THE VEHICLE TO THE DEALER AND ATTEMPTING TO HAVE TWO RECALLS REPLACED, I WAS TOLD THERE PRESENTLY WAS NO AVAILABLE FIX, OR REPLACEMENT FOR RECALL P41. THE VEHICLE WAS SERVICED IN 2015 AT FITZPATRICK'S CHRYSLER JEEP (430 E MAIN STREET, ANSONIA, CT 06401 (203) 734-3318) FOR RECALLS P41(IGNITION SWITCH) & N23(POWERTRAIN TRANSFER CASE ELECTRICAL SYSTEM). IN JANUARY OF 2012 WITH 37K ON THE VEHICLE THERE WAS THE FIRST OF TWO ACCIDENTS THAT RELATE TO RECALL P41. THIS ACCIDENT WAS DUE TO UNRESPONSIVE BRAKING AND STEERING, WHICH WAS CAUSED BY THE IGNITION SWITCH MOVING FROM THE ON POSITION TO THE OFF POSITION WHILE THE VEHICLE WAS IN DRIVE, OR IN USE. THIS ACCIDENT HAPPENED WHEN ATTEMPTING TO STOP THE VEHICLE (RTE. 80 EAST HAVEN, CT) I NOTICED THE VEHICLE WAS UNRESPONSIVE. I USED BOTH FEET AND HANDS TO APPLY THE BREAKS, WHILE SIMULTANEOUSLY WRAPPING BOTH HANDS AROUND THE LOWER HALF OF THE STEERING WHEEL AND PULLING UPWARD WITH MY BICEPS TO APPLY ADDITIONAL DOWNWARD MOMENTUM TO THE BREAK PEDAL, BUT STILL I COULD NOT STOP THE VEHICLE. INJURIES WERE SUSTAINED AND OUT POCKET COSTS FOR THIS ACCIDENT TOTAL OVER $7000 DOLLARS. THE SECOND ACCIDENT HAPPENED IN 2016. NOT REALIZING THE VEHICLE WAS OFF WHILE ATTEMPTING TO BRING THE VEHICLE TO A FULL STOP ON THE HIGHWAY (RTE.15 NO HAVEN, CT.), I HAD A COLLISION. THE FORCE OF THE IMPACT SLAMMED MY FACE INTO THE STEERING WHEEL. I WAS DAZED AND CONFUSED, WONDERING, WHY HADN'T THE AIRBAGS DEPLOYED. THIS IS THE SECOND INCIDENT I'VE HAD WITH THIS VEHICLE THAT WAS DIRECTLY RELATED TO THE IGNITION SWITCH. AND, IN BOTH ACCIDENTS AIRBAGS WERE NEVER DEPLOYED. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.
NHTSA ODI #10907469
107,000 miles · Aug 27, 2016
Electrical SystemEngineService Brakes
MY IGNITION SWITCHED OFF DISABLING MOSTLY EVERYTHING ON THE VEHICLE. THIS WAS ALL WHILE DOING 75 MPH ON THE INTERSTATE. I LOVE JEEP BUT THEY TO GET THIS FIXED.
NHTSA ODI #10901994
78,000 miles · Jun 18, 2016
Electrical SystemExterior LightingService Brakes
WHEN I'M DRIVING WHILE IN MOTION IN A STRAIGHT LINE ALL OF A SUDDEN MY DASH LIGHTS FLICKER AND MY AC STUTTERS ON AND OFF AND THEN ALL POWER STOPS AND MY BRAKES MORE OR LESS LOCK UP BUT NOT ALL THE WAY BUT THE ENGINE STILL RUNS .... I'M NOT SURE IF THE WINDOWS STOP WORKING OR NOT BUT ITS BEEN HAPPENING A FEW TIMES AND IT SEEMS …
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WHEN I'M DRIVING WHILE IN MOTION IN A STRAIGHT LINE ALL OF A SUDDEN MY DASH LIGHTS FLICKER AND MY AC STUTTERS ON AND OFF AND THEN ALL POWER STOPS AND MY BRAKES MORE OR LESS LOCK UP BUT NOT ALL THE WAY BUT THE ENGINE STILL RUNS .... I'M NOT SURE IF THE WINDOWS STOP WORKING OR NOT BUT ITS BEEN HAPPENING A FEW TIMES AND IT SEEMS LIKE ITS GOING TO NEED A TOW TRUCK BUT WHEN I PULL OVER OFF THE HIGHWAY AND TURN IT OFF AND RESTART IT RESETS ITS SELF MY JEEP ONLY HAS 78,000 MILES ON IT BECAUSE IT WAS SITTING IN STORAGE FOR 6 YEARS WHILE I WAS OUT OF THE STATES SO IT DID NOT GET DRIVEN AND THE DEALERSHIP TOOK IT AND CHANGED ALL BELTS FLUIDS AND GAVE IT A CHECKUP BEFORE I DROVE IT AGAIN
NHTSA ODI #10875001
135,645 miles · Apr 25, 2016
Air BagsElectrical SystemService Brakes
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ABS AND PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A PREVIOUS RECALL ON NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE FAI…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ABS AND PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A PREVIOUS RECALL ON NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,645.
NHTSA ODI #10861336
100,000 miles · Jan 27, 2016
Service BrakesCrash
TL* THE CONTACT OWNED A 2006 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED CAUSING THE CONTACT TO VEER OFF THE ROAD AND CRASH INTO A LIGHT POLE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE MANUFACTU…
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TL* THE CONTACT OWNED A 2006 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED CAUSING THE CONTACT TO VEER OFF THE ROAD AND CRASH INTO A LIGHT POLE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 04/20/16*LJ *CN
NHTSA ODI #10822690
4 miles · Dec 30, 2015
Seat BeltsService BrakesVehicle Speed Control
AFTER THE DEALER REPAIRED RECALL P41/NHTSA 14V-438: LOSS ENGINE POWER,POWER BRAKE ASSIST SEAT BELT AND AIR CONDITION FAILURE. THE PROBLEM ALWAYS IN MOTION. *JS
NHTSA ODI #10816961
83,000 miles · Dec 2, 2015
Air BagsElectrical SystemService Brakes
RECALL P41- HAVING SYMPTOMS AS DESCRIBED IN RECALL , LOSS OF POWER STEERING , BRAKING AND ENGINE POWER ON 3 OCCASIONS, WHILE TRAVELING A SLOW SPEED APPROX 20MPH AND TURNING ON CITY STREET.. LOCAL DEALERSHIP HAS A WAITING LIST OF 4 MONTHS TO FIX PROBLEM
NHTSA ODI #10808088
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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