NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
25 reportsClear category filter48,084 miles · Apr 22, 2011
Latches/locks/linkagesStructure
THE AREA BEHIND THE PASSENGER SIDE INTERIOR DOOR HANDLE HAS IMPLODED, THE PLASTIC IS CRACKED IN SEVERAL PLACES, ALLOWING THE INTERIOR HANDLE TO HANG LOOSELY. THE AREA WOULD BE BEST DESCRIBED AS THE WELL BEHIND THE HANDLE. THAT DOOR SAW ALMOST NO USE. IT DOES NOT ALLOW FOR NORMAL EXIT OF THE VEHICLE, THIS IS A SAFETY ISSUE. *T…
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THE AREA BEHIND THE PASSENGER SIDE INTERIOR DOOR HANDLE HAS IMPLODED, THE PLASTIC IS CRACKED IN SEVERAL PLACES, ALLOWING THE INTERIOR HANDLE TO HANG LOOSELY. THE AREA WOULD BE BEST DESCRIBED AS THE WELL BEHIND THE HANDLE. THAT DOOR SAW ALMOST NO USE. IT DOES NOT ALLOW FOR NORMAL EXIT OF THE VEHICLE, THIS IS A SAFETY ISSUE. *TR
NHTSA ODI #10397184
78,000 miles · Mar 22, 2011
Latches/locks/linkages
BROKEN INTERIOR DOOR HANDLES ON 2006 JEEP GRAND CHEROKEE LIMITED
NHTSA ODI #10392436
70,200 miles · Mar 17, 2011
Latches/locks/linkagesStructure
I AM NOT SURE HOW, BUT THE REAR PASSENGER DOOR PANEL CRACKED AND DOOR HANDLE FELL OFF LEAVING BACK SEAT PASSENGERS VULNERABLE (A CHILD RIDES BACK THERE). IN ADDITION, THERE IS A LARGE CRACK IN THE PANEL OF THE FRONT PASSENGER DOOR AS WELL. I HAVE 70,500 MILES ON THE VEHICLE WITH A SERVICE CONTRACT OF 7 YEARS/85,000 MILES MAXIM…
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I AM NOT SURE HOW, BUT THE REAR PASSENGER DOOR PANEL CRACKED AND DOOR HANDLE FELL OFF LEAVING BACK SEAT PASSENGERS VULNERABLE (A CHILD RIDES BACK THERE). IN ADDITION, THERE IS A LARGE CRACK IN THE PANEL OF THE FRONT PASSENGER DOOR AS WELL. I HAVE 70,500 MILES ON THE VEHICLE WITH A SERVICE CONTRACT OF 7 YEARS/85,000 MILES MAXIMUM CARE STILL IN EFFECT. I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP (HALL CHRYSLER JEEP IN VIRGINIA BEACH) AND WAS QUOTED $475 FOR A BACK ORDERED DOOR PANEL (WHICH TO REPLACE BOTH DOORS COMES TO $950...UNACCEPTABLE!) I REFUSED TO ORDER THE UNIT SINCE THIS IS A SAFETY CONCERN, AND SHOULD BE COVERED BY MY SERVICE CONTRACT. I CONTACTED CHRYSLER GROUP, LLC AND WAS TOLD THAT "HANDLES AND PLASTIC PARTS ARE NOT COVERED"...THE HANDLE ISN'T BROKEN, THE PANEL NEEDS TO BE REPLACED IN ORDER TO CORRECT THIS ISSUE. I FEEL THIS IS A GENUINE SAFETY CONCERN AND URGE THE NHTSA TO ENFORCE A RECALL FROM JEEP. IF I WERE IN AN ACCIDENT, MY PASSENGERS WOULD BE TRAPPED!! IT IS UNCONSCIONABLE THAT JEEP WOULD SELL SUCH A HIGH-END VEHICLE WITH THIS KIND OF SAFETY DEFECT. OF UTMOST CONCERN IS THE FACT THAT AN EXTENDED, MAXIMUM CARE SERVICE CONTRACT WOULD NOT COVER THIS ISSUE. I WOULD LIKE TO KNOW HOW OTHER COMPLAINANTS WITH THIS ISSUE HAD THEIR CASES RESOLVED. UPDATED 05/12/11 UPDATED 06/28/11 *TR
NHTSA ODI #10390517
Mileage unknown · Mar 6, 2011
Latches/locks/linkagesStructure
2006 JEEP GRAND CHEROKEE WITH BROKEN DOOR PANELS. *TR
NHTSA ODI #10386580
70,000 miles · Feb 16, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLE POCKETS WERE FRACTURED. THE CONTACT STATED THAT THE FRACTURES BEGAN AT A SCREW LOCATED ON THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE THE CONTACT WAS ADVISED THAT ALL FOUR DOORS PANELS WOULD NEED REPLA…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLE POCKETS WERE FRACTURED. THE CONTACT STATED THAT THE FRACTURES BEGAN AT A SCREW LOCATED ON THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE THE CONTACT WAS ADVISED THAT ALL FOUR DOORS PANELS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 03/22/11*LJ UPDATED 1/4/11 *CN
NHTSA ODI #10382962
99,100 miles · Feb 3, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC ON ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED AND THE REAR DOORS WERE UNABLE TO BE OPENED FROM THE INTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 99,100 AND THE CURRENT MILEAGE WAS…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC ON ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED AND THE REAR DOORS WERE UNABLE TO BE OPENED FROM THE INTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 99,100 AND THE CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10380061
60,000 miles · Jan 25, 2011
Latches/locks/linkagesStructure
I HAVE A 2006 JEEP GRAND CHEROKEE LAREDO WITH ONLY 60,234K MILES AND THE DOOR PANELS ON 3 OF THE 4 DOORS SO FAR HAVE BROKEN OUT JUST WITH THE NORMAL USE, INTERIOR DOOR HANDLE CRACK, PLASTIC BREAKS,HANDLES GO LIMP AND HANDLES FALL OFF. THE PLASTIC PANEL COMPONENTS ARE FRAGILE AND CHEAP. THIS IS A MAJOR SAFETY CONCERN FOR ME ESPEC…
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I HAVE A 2006 JEEP GRAND CHEROKEE LAREDO WITH ONLY 60,234K MILES AND THE DOOR PANELS ON 3 OF THE 4 DOORS SO FAR HAVE BROKEN OUT JUST WITH THE NORMAL USE, INTERIOR DOOR HANDLE CRACK, PLASTIC BREAKS,HANDLES GO LIMP AND HANDLES FALL OFF. THE PLASTIC PANEL COMPONENTS ARE FRAGILE AND CHEAP. THIS IS A MAJOR SAFETY CONCERN FOR ME ESPECIALLY WITH TWO CHILDREN OF 1 AND 12 YEARS OLDS BECAUSE IN AN EVENT OF FIRE OR AND ACCIDENT THE BOYS CAN NOT GET OUT FROM INSIDE THE CAR DUE THE BROKEN DOOR HANDLES. CANT FIND PART TO REPLACE THE DOOR HANDLES BECAUSE THE COMPLETE DOOR PANEL HAS TO BE REPLACED AND THE COST FOR EACH OF ONE ARE MORE THAN 500.00 DOLLARS AND THAT'S NOT INCLUDING THE LABOR COST. I HAVE CALL CHRYSLER JEEP AND THEY OFFER NO RECALL OR SOLUTION FOR THIS SERIOUS MATTER. *TR
NHTSA ODI #10378654
8,000 miles · Jan 25, 2011
Latches/locks/linkagesStructure
THE PLASTIC AROUND MY INTERIOR DRIVERS SIDE DOOR HANDLE CRACKED AND SHATTERED IN MULTIPLE PLACES CAUSING THE DOOR HANDLE TO BE HELD ON JUST BY THE CABLE IT IS ATTACHED TO. *TR
NHTSA ODI #10378608
56,598 miles · Jan 22, 2011
Latches/locks/linkagesStructure
PARKED IN DRIVEWAY GRAND DAUGHTER PULLED ON DOOR HANDLE AND IT BROKE INTO PIECES. CALLED JEEP DEALER TO GET REPLACEMENT (NOT WARRANTED)DOOR HANDLE,HAVE TO REPLACE HOLE DOOR PANEL. *TR
NHTSA ODI #10378246
70,000 miles · Jan 15, 2011
Latches/locks/linkages
ALL FOUR DOOR HANDLES ON MY 2006 JEEP GRAND CHEROKEE HAVE BROKEN. TWO OF THE DOOR HANDLES WERE RENDERED INOPERABLE DUE TO THE BREAKAGE. THE OTHER TWO ARE CURRENTLY WORKING BUT THE BREAKAGE IS GETTING PROGRESIVLEY WORSE. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE FOR TWO REASONS. ONE, AN INDIVIDUAL MAY NOT BE ABLE TO EGRESS …
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ALL FOUR DOOR HANDLES ON MY 2006 JEEP GRAND CHEROKEE HAVE BROKEN. TWO OF THE DOOR HANDLES WERE RENDERED INOPERABLE DUE TO THE BREAKAGE. THE OTHER TWO ARE CURRENTLY WORKING BUT THE BREAKAGE IS GETTING PROGRESIVLEY WORSE. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE FOR TWO REASONS. ONE, AN INDIVIDUAL MAY NOT BE ABLE TO EGRESS THE VEHICLE IF AN EMERGENCY ARRISES. TWO, THE BREAKAGE CREATES SHARP JAGGED EDGES WHICH MAY HARM CHILDREN. WHEN I CONTACTED JEEP THEY REFUSED TO ADDRESS THE ISSUE BECAUSE TH EVEHICLE IS OUT OF WARRANTY. *TR
NHTSA ODI #10376762
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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