TL* THE CONTACT OWNS A 1991 JEEP GRAND CHEROKEE. AFTER THE ENGINE WAS STARTED, HYDRAULIC FLUID LEAKED OUT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT ABOUT THE VEHICLE BEING INVOLVED IN A CUSTOMER SATISFACTION CAMPAIGN THAT INCLUDED A WARRANTY FOR THE LIFE OF THE VEHICLE, WHICH COVERED T…
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TL* THE CONTACT OWNS A 1991 JEEP GRAND CHEROKEE. AFTER THE ENGINE WAS STARTED, HYDRAULIC FLUID LEAKED OUT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT ABOUT THE VEHICLE BEING INVOLVED IN A CUSTOMER SATISFACTION CAMPAIGN THAT INCLUDED A WARRANTY FOR THE LIFE OF THE VEHICLE, WHICH COVERED THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE PER THE CAMPAIGN DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE CUSTOMER SERVICE CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.
NHTSA ODI #11010347
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
DP02005 · Sudden Acceleration
Opened Apr 25, 2002 · Closed Sep 10, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA97001 · Brake Disc/hub Separation
Opened Jan 13, 1997 · Closed Jan 9, 1998
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
CONSUMER COMPLAINTS INDICATE THAT CORROSION OF THE BRAKE ROTORS HAVE CAUSED SEPARATION OF THE BRAKE DISC FROM ITS HUB, RESULTING IN BRAKE FAILURE.
PE96053 · Brake Disc/hub Separation
Opened Sep 5, 1996 · Closed Jan 13, 1997
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
consumer complaints indicate that corrosion of hte brake rotors have caused separation of the brake disc from its hub, resulting in brake failure.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
PE95049 · Rear Axle Shaft Separation
Opened Aug 17, 1995 · Closed Jan 26, 1996
Status: closed (inferred from source dates) · Suspension
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SUPPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.
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