Dear NHTSA Office of Defects Investigation, I am filing this formal safety defect complaint regarding the complete failure of the airbag system to deploy during a serious motor vehicle collision on [XXX], involving a 2025 Jeep Grand Cherokee L Altitude (VIN: [XXX] ). This failure occurred in direct connection with a known manu…
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Dear NHTSA Office of Defects Investigation, I am filing this formal safety defect complaint regarding the complete failure of the airbag system to deploy during a serious motor vehicle collision on [XXX], involving a 2025 Jeep Grand Cherokee L Altitude (VIN: [XXX] ). This failure occurred in direct connection with a known manufacturer defect covered under NHTSA Recall #26V-328. The driver, [XXX] , sustained serious injuries that were significantly enhanced by the airbag failure. Neither the driver nor the vehicle owner, [XXX] , had any prior knowledge of this defect. We request that NHTSA open a formal investigation and take all appropriate enforcement action against Stellantis/FCA On [XXX], at approximately [XXX] PM, [XXX] was operating the 2025 Jeep Grand Cherokee L Altitude southbound on [XXX] . Conditions at the time were ideal — clear weather, dry roads, and full daylight visibility. [XXX] was traveling straight through a signalized intersection at the posted 35 MPH speed limit when his vehicle was struck by a 2024 Ford Expedition that failed to yield while making a left turn from northbound [XXX] . The result was a serious angle collision that caused disabling damage to the Jeep Grand Cherokee. The vehicle was unable to be driven and was towed from the scene by Police Impound Quality Towing [XXX] ). [XXX] was wearing his shoulder and lap belt seatbelt and was the sole occupant of the vehicle. He was transported by ambulance to Corewell Health William Beaumont University Hospital for injuries sustained in the crash. The official State of Michigan Traffic Crash Report (Southfield PD, Incident #[XXX], Crash ID [XXX]) confirms all of these facts and documents that [XXX] bore no fault for this collision. QUESTION 1: WHAT COMPONENT OR SYSTEM FAILED AND IS IT AVAILABLE FOR INSP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Consequence & remedy
Consequence: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters are expected to be mailed beginning September 29, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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