2021 Jeep Gladiator

Truck failed to find gear shuddered lost speed in traffic while going up a hill. Limp mode was initiated. This is a known manufacturers defect with a tsb applied against the known issue. Issue is widespread when researched but not made known by the manufacturer of the truck. Dealership refusing repair under goodwill due to truck being out of mileage by 5000miles. Symptoms started prior to exiting warranty but due to no communication by dealership or manufacturer unit was not brought in for repair prior. Repeat this is a known defect that is being ignored by manufacturer.

I have had my gorilla glass replaced two years ago for cracking on its on, my front windshield cracked again 2 weeks ago for no reason and it cracked in the same location, causing a huge crack along my vison. This glass is supposed to be unbreakable and yet it broke twice since ownership all by it self. No rock chips or anything. I was just sitting at a traffic light when I heard a ting and the crack just grew before my eyes. Bad glass and Mopar knows its a flaw but will not replace it.

The heating steering wheel had an electrical short in the heating element where it began to melt the rubber of the steering wheel and start smoking. This became very hot where it could burn my hand. I was forced to pull over immediately to diagnose the problem before anything else could burn. The smoking stopped when I tuned off the heated steering wheel.

Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!

As I was driving, I reached out over the dashboard and accidentally lightly bumped the front windshield with my hand. Light enough that my middle knuckle barely tapped the glass, and the windshield spider cracked completely top to bottom, left to right, and every other angle. The force can be compared to wiping or cleaning your dashboard and bumping your finger tips into the glass. The windshield is broken all the way through. Im reporting this because Im fairly certain windshields are supposed to hold up to more than someone's knuckle lightly bumping them. The windshield did not have any damage prior to this moment and had just been to the dealership for standard maintenance confirming no damage to the windshield prior to this event. Visibility became immediately obscured for me as the driver, the windshield flexed and cracked even more as we drove to a safe location clearly indicating it was no longer safe for us to be in the vehicle. No warnings came up. The incident is fresh for us, but many Jeep Gladiator owners experience windshields breaking incredibly easily with extreme breaks for minimal impacts.

What component or system failed or malfunctioned, and is it available for inspection upon request? The Fishbone Offroad bed rack (an aftermarket accessory on my Jeep Gladiator) failed structurally, developing cracks at all four outside corners of the beam with rust at the welds. The rack is available for inspection upon request. How was your safety or the safety of others put at risk? The rack’s failure posed a collapse risk while supporting a 200-lb roof-top tent and a 50–60-lb 270° awning. A collapse during driving or camping could have caused the load to fall, potentially leading to a crash, injury, or damage to the vehicle or others on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by a dealer or independent service center, as the rack was removed from use after the failure was discovered to prevent a collapse. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The manufacturer, Fishbone Offroad, was sent photos of the damage but has not physically inspected the rack. They offered to inspect it if I paid for shipping, which I declined. No police, insurance representatives, or others have inspected it. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages, as this is an aftermarket accessory. The cracks were hidden under the load of the roof-top tent and only became visible after its removal in early 2025. Rust at the welds was the only prior symptom, noticed a few months earlier.

I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.