2020 Jeep Gladiator

Multiple issues occuring starting (documented) at 22,719 miles (09/27/2022) - stop/start and remote start had not been functioning properly - vehicle died. Required towing to dealer. Both batteries were dead. Upon leaving dealer they had not reconnected stop/start. Fast forward to 05/04/2024 and vehicle once again unchargeable to start. Took warrantied battery back to dealer and they wanted us to tow it there to check. We spent 350.91 to replace ourselves due to a lack of confidence with Jeep. Then on 05/20/2024 took it to a 4x4 center and discovered multiple issues with vehicle from manufacturing and dealer work. To start -- 1) the rear differential pinion seal is leaking 2) the power stearing box is aluminum and showed signs of flex and contact 3) dealer installed lift was incomplete leaving the front axle off center (visually observed about a 3" offset).

Regarding my 2020 Jeep Gladiator. Rear Window Cracks Around Rear Glass Frame. On [XXX], I took my Gladiator to Jeep dealership to repair leak in roof that wasn't covered under warranty. It was in the seal of the roof panels which they said many Gladiators are experiencing. Paid $402 out of pocket to have those seals repaired. At that service visit, the service attendant advised me that they are aware of a structural defeat causing cracks around the seal of the rear window. They said the whole rear window needs to be replaced at an out of pocket cost to the consumer of $1800. Jeep Warranty nor our extended warranty covers any of it. Also there is no recall for it! They told us to call Jeep to complain as they didn't think this was right. They were going to call as well. I called the number they gave me 1-877-426-5337 and the rep said it wasn't covered but gave me a case number and said he would pass on our complaint. Being a defect and a large window, it could most definitely be a safety issue and we feel Jeep should issue a recall. I believe many consumers out there are beginning to have this same issue. The Gladiator first came out in 2019 and issues with them are just coming to light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The visor on the driver's side, while driving and moving from the front position to the side to cover the driver's side window, fell out and was hanging over the steering wheel while again driving. It was very startling while driving and could have led to an accident due to blocking the driver vision while dangling. As I was unable to pull over, I was able to push it back into the left side frame and lock it back into the right side visor holder all while still having to drive. I had the visor fixed under original warranty. Just last week, the same thing happened on the passenger side. Since I was out of initial warranty and although I have extended warranty, I searched the problem to see if there was an online solution. Apparently, it is a known issue with the Jeep and while I was picking up my vehicle from the second repair of the same type issue, another Jeep was being processed in for the same visor repair. The repair was completed at Community Motors, LLC, 500 Westin Oaks Dr., Hammond, La. 70403. Phone: 985-345-0401 Although nothing happened to me, the fact that the initial visor broke while in the process of driving on the interstate and startled me and impeded my vision, an accident could have occurred.

While driving several warnings lights illuminate: traction control, ABS, air bad, service 4 wd, and brake. When this happens power steering is lost making it extremely hard to steer the car. The brakes are automatically engaged and occasionally the windshield wiper turns on. This causes a risk not only to myself and passengers but anyone driving near me as I can no longer steer with ease and the brakes lock up. My Gladiator has been at the Jeep dealer for 10 weeks while they try to solve the problem. They replaced the ABS module but that didn't solve the issue. I'm told that its electrical and whatever it is will harm several systems. My wife's 2018 Jeep Wrangler JL has the exact same issues. She has a very hard time controlling it due to no power steering.

4/21. Check Engine Light Shifter locked in place. Lost Power Steering. Started out as CHECK ENGINE Light then added ABS light. I Cleared it. Week later, Friday, 4/21. Check Engine Light 4/22 - Saturday AM, Drive to Goodwill and landfill While in 18 truck line at landfill, I put in PARK, Trans locked itself in PARK. Radio and Speedo Blipped. Then Orange Check Engine light, Orange ABS light, two Orange Traction Control lights. Orange Service 4WD light. Service Shifter Message, RED Brake light n dash. There was another ABS Message, but I failed to get it. Turned off engine, I restarted and was able to get in gear, NO POWEER STEERING. Got through line. Drove home with all check lights and no power steering. Engine and Trans Temps were good, oil pressure was good, Battery showing 14.1 while driving. At home, scanned for codes. In this order U0121 U1110 U1120 U11BC U12AB P057C (Brake Pedal Sensor Circuit Low) U11BF U0001 High Speed Can Communication Bus P0000

Lost Power Steering, 5/22/2023. 4 Orange Check lights came on. 1)Tried to start the car remotely, with secondary key. No start. 2)Tried again standing next to it. No start. 3)Got in and pushed brake and started car. All the same check lights came on that did 4/19. Engine, ABS and 4WD. Maybe another Shifter warning. 4)Pulled out of driveway with ½ the error lights on. Lost power steering 100 yards in the neighborhood. 5)U Turn with no PS, back to house, let it sit all day till 3PM while waiting for towing. Did not scan, Did not disconnect battery. 3PM, Came home from work, started the car with remote. Only 1 check engine light and now power steering is back. Delivered to Jeep Dealer, Hetrick Jeep Dodge, Elton, MD. by tow truck.

On Wednesday, March 9, 2023, my wife pulled down the passenger visor to put on make-up and noticed the part of the visor that pivots dropped out of its socket and the visor was just drooping down at that point. She had to push that visor part back into the socket to get it to stay somewhat. Now, every time she pulls down the visor it does the same thing. I've seen on this website (NHTSA) and the Gladiator Forum that this is a known and widespread safety issue that apparently Jeep has not decided to announce a recall on. When I went in for an oil change and tire rotation today, Thursday, March 10, 2023 at the David Stanley Dodge/Jeep dealership in Midwest City, OK and advised them of the problem with the visor, they stated I was out of warranty and that they could order me one for $330 with tax parts/labor. According to what I've read about the problems with the visors, perhaps a replacement for two visors would be in order, but that would cost $660. I advised the dealership that I didn't feel like I should have to pay for a replacement if the visor issue is a known defect. The dealership advised me that I could call the Jeep Help Line.