THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU AR…
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THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU ARE DRIVING. DEALERSHIP STATED THAT "IT IS A JEEP". I HAVE OWNED 5 OTHER JEEPS AND NEVER HAD AN ISSUE AS BAD AS THIS IS. JEEP HAS TO RECOGNIZE THE ISSUE AND ISSUE A SAFETY WARNING BEFORE SOMEONE'S LIFE IS INVOLVED. I HAVE SPENT MONEY ON A FRONT END ALIGNMENT IN HOPES THIS WOULD ELIMINATE THE PROBLEM AND HAD TO ADD AN ALIGNMENT CASTER/ PINION ANGLE BOLT KIT AND STILL WANDERING.
NHTSA ODI #11372515
100 miles · Oct 24, 2020
Steering
SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.
NHTSA ODI #11366124
256 miles · Oct 22, 2020
Steering
THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT…
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THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT 60MPH VEHICLE CONSTANTLY NEEDS CORRECTIONS.
NHTSA ODI #11365689
450 miles · Oct 20, 2020
Steering
PULLS/DRIFTS TO THE RIGHT AT HIGH SPEEDS FORCING YOU TO MAKE CONSTANT ADJUSTMENTS. THE LOOSE STEERING AND CENTER 'DEAD SPOT' MAKE IT EASY TO OVER CORRECT AND PUT YOU IN A DANGEROUS SITUATION IN TRAFFIC.
NHTSA ODI #11365354
150 miles · Oct 13, 2020
Steering
STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERIN…
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STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERING BOX MOVE FROM THE CHASSIS AND HAVE A GAP LIKE 1MILLIMETER FROM THE CHASSIS...THIS IS NOT NORMAL
NHTSA ODI #11364188
2,000 miles · Oct 1, 2020
Steering
THE DEAD ZONE IN THE STEERING WHEEL IS FAR GREATER THAN WHAT JEEP CLAIMS IT IS. THE STEERING WANDERS OR PULLS. THE DEALERSHIPS REFUSE TO DO ANYTHING BECAUSE 'ITS A JEEP THING'. NO ITS NOT. ITS A DEATH WISH THING. THE PROBLEM IS EITHER IN THE STEERING BOX OR THE TRAC BAR. BUT JEEP WONT FIX IT BECAUSE IT WOULD BE TOO EXPENSIVE.
NHTSA ODI #11362135
1,000 miles · Sep 22, 2020
Steering
AT HI-WAY SPEEDS VEHICLE PULLS OR SWAYS. WHEN YOU MOVE THE STEERING WHEEL TO CORRECT. IT'S EASY TO OVER CORRECT AS THE STEERING WHEEL SEEMS TO HAVE A DEAD SPOT.
NHTSA ODI #11360441
11,000 miles · Sep 21, 2020
Steering
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PU…
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VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. HAVE SCHEDULED DIAGNOSIS WITH THE DEALERSHIP.
NHTSA ODI #11360276
100 miles · Sep 20, 2020
Steering
ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.
NHTSA ODI #11360059
150 miles · Sep 11, 2020
Steering
STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence & remedy
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional source detail variants (2)
Seat Belts:front:retractor
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Seat Belts
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Consequence & remedy
Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE25014 · Instrument Panel Cluster (ipc) Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
2020 Jeep Gladiator Problems, Complaints & Recalls | Skip That Year
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