2020 Jeep Gladiator

THERE ARE NOW 2 RECALLS ON MANUAL TRANSMISSION CLUTCH FAILURES. ORIGINAL RECALL 20V124000 AND A NEW ONE 21V028000. BOTH ARE FOR CATASTROPHIC PRESSURE PLATE FAILURES FOR CLUTCH SLIPPING, OVERHEATING AND FRAGMENTING. WHAT IS GOING TO HAPPEN TO ALL THESE PRESSURE PLATES WHEN THE CLUTCH DISK WEARS DOWN OVER TIME AS IS NORMAL FOR A MANUAL TRANSMISSION AND STARTS SLIPPING THEN? IT WILL MOST LIKELY OVERHEAT THESE PRESSURE PLATES AND CAUSE FAILURE THEN. IF THESE PRESSURE PLATES ARE DEFECTIVE THEY NEED TO BE COMPLETELY REPLACED AND NOT JUST REROUTE ELECTRICAL LINES AND REPROGRAM THE SOFTWARE TO LIMIT ENGINE TORQUE. FIX THE ISSUE!

I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES

THE VEHICLE STARTS WITH THE FRONT SUSPENSION MOVING UNCONTROLLABLY FROM SIDE TO SIDE AND YANKS YOUR STEERING OUT OF CONTROL ( DEATH WOBBLE) DID IT 6 TIMES TO THE POINT THAT I CAN NOT TRUST THE VEHICLE BECAUSE IT GOES OUT OF STEERING CONTROL BOTH FRONT TIRES MOVE UNCONTROLLABLY SIDE TO SIDE LIKE IF BOTH WHERE FLAT AND YANKS YOU SIDE TO SIDE TAKES YOU OUT OF ROAD

I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.

I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND NOTICED MY REAR LOCKER LIGHT ON MY DASH AND SWITCH. THIS SHOULD BE IMPOSSIBLE, I DO NOT HAVE A TAZER AND "FAT FINGERING" THE SWITCH IN 2H WOULD ONLY CAUSE A MESSAGE SAYING YOU MUST BE IN 4L. ANYWAY, I INSTINCTIVELY HIT THE ALL OFF BUTTON AND THE LIGHT STARTED TO FLASH. I HEADED FOR THE NEAREST OFF RAMP. WHEN I SLOWED DOWN, THE LIGHT WENT OFF. I ATTEMPTED TO TURN ON THE LOCKER, AND RECEIVED A MESSAGE ABOUT NEEDING TO BE IN 4L SEEMS LIKE A POTENTIAL SAFETY ISSUE IF ONE OR BOTH OF THE LOCKERS ENGAGE ON THEIR OWN WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS.

AROUND LATE FEBRUARY THE VEHICLE STARTED MAKING A NOISE FROM THE FRONT DRIVE SHAFT AREA. WE TOOK THE VEHICLE TO THE DEALER IN DENISON IOWA 3/4/20 AND THEY TOLD US THE FRONT DRIVE SHAFTS WERE DEFECTIVE AND THE PARTS ARE BACK ORDERED FRO 4-6 WEEKS. THEY TOLD US IT WAS SAFE TO DRIVE BUT AFTER THEY TOOK IT APART IT STARTED DOING IT MORE FREQUENTLY AND WHEN IT MADE THE NOISE IT PULLED HARD TO THE RIGHT AND SEEMED UNSAFE. WE CONTACTED FCA CUSTOMER ASSISTANCE AND THEY TOLD US THEY WOULD HAVE THEIR PARTS TEAM LOCATE THE REQUIRED PARTS. IT HAS NOW BEEN 41 DAYS AND THEY STILL DO NOT HAVE THE PARTS, AND THEY ARE TELLING US THEY DO NOT KNOW WHEN THEY WILL HAVE THE PARTS. THEY APPROVED RENTAL CAR BUT DUE TO THE EXPENSE WE RETURNED IT AFTER 1 MONTH. WE CAN ONLY GET THE MONEY WE HAVE PAID FOR THE RENTAL CAR AFTER OUR VEHICLE IS REPAIRED WHICH NOW SEEMS LIKE ANOTHER MONTH. WE COULD NOT AFFORD TO PAY OUR MONTHLY CAR PAYMENT PLUS THE RENTAL CHARGES. AT THIS POINT THE VEHICLE HAS BEEN SITTING IN OUR DRIVEWAY AND IS NOT SAFE TO DRIVE.

STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR

I BOUGHT A BRAND NEW 2020 GLADIATOR NOT EVEN A MONTH OLD, 6 SPEED MANUAL. VEHICLE STARTED SMOKING PROFUSELY AND WAS EXPECTING A FIRE, LUCKILY ONLY BURNT CLUTCH SMELL. CONCERNED ABOUT DRIVING IT AND ITS BRAND NEW. THE TRUCK CAN EITHER START ON FIRE OR EXPLODE! THIS IS BASICALLY A ROLLING TICKING TIME BOMB. IT'S IN AT THE DEALERSHIP NOW WITH STILL NO REMEDY. FCA SHOULD BUY THIS BACK FROM ME. W12 RECALL PRESSURE PLATE IS ONLY A GUESS AND FRANKLY ITS [XXX]. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED WITH A MORE ROBUST AND RUGGED SOLUTION THAT MATCHES JEEPS BRAND. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).