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2020 Jeep Gladiator

Owner reports · Recalls · Investigations

More warning signs than most Gladiator years

Owner complaints for the 2020 Jeep Gladiator are substantially higher than the model-year median of 23.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

212 reports with mileage · 271 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports7 fire reports5 injury reports

Electrical System complaints

183 reports
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6,000 miles · Nov 25, 2020
Electrical System

BASE JEEP GLADIATOR RADIO WILL SHORT OUT WITH A LOUD POP WITHOUT WARNING RANDOMLY WHILE IN OPERATION. THE SOUND IS VERY LOUD THAT EMITS FROM THE JEEPS SPEAKERS AND STARTLES YOU ENOUGH YOU COULD MISTAKE IT FOR HITTING SOMETHING OR CAUSE AN ACCIDENT. WHEN IT HAPPENED THE FIRST TIME I NEARLY WENT INTO THE NEXT LANE NOT EXPECTING TO…

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BASE JEEP GLADIATOR RADIO WILL SHORT OUT WITH A LOUD POP WITHOUT WARNING RANDOMLY WHILE IN OPERATION. THE SOUND IS VERY LOUD THAT EMITS FROM THE JEEPS SPEAKERS AND STARTLES YOU ENOUGH YOU COULD MISTAKE IT FOR HITTING SOMETHING OR CAUSE AN ACCIDENT. WHEN IT HAPPENED THE FIRST TIME I NEARLY WENT INTO THE NEXT LANE NOT EXPECTING TO BE BLASTER WITH SOUND. AFTER THE SHORT SOUND THE RADIO DIES, WHEN IT COMES BACK ON IT HAS LOST ALL SETTINGS SUCH AS TIME, STATIONS, PHONE PAIRING. THIS PROBLEM IS WIDESPREAD AND LARGELY SEEMS TO BE IGNORED BY JEEP. THEY REPLACED MY RADIO WHEN IT SHORTED AT THE DEALERSHIP ONCE. NEW RADIO DOES THE SAME EXACT THING, WAS TOLD THE FIRMWARE IS MOST LIKELY DEFECTIVE. THIS HAS BEEN GOING ON IN THE WRANGLER AS WELL SINCE 2018.

NHTSA ODI #11376396

250 miles · Nov 17, 2020
Electrical SystemForward Collision AvoidanceSteering

SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL…

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SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.

NHTSA ODI #11375048

26 miles · Apr 10, 2020
Electrical SystemPower Train

STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. …

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STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR

NHTSA ODI #11320767

Official recalls

7

24V652000 · Electrical System: Instrument Cluster/panel

Sep 5, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence & remedy

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

23V116000 · Power Train:clutch Assembly

Feb 23, 2023

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

21V028000 · Power Train:clutch Assembly

Jan 28, 2021

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

20V580000 · Seat Belts; Seat Belts:front:retractor

Sep 24, 2020

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence & remedy

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Additional source detail variants (2)

Seat Belts:front:retractor

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Seat Belts

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

20V191000 · Back Over Prevention: Sensing System: Camera

Sep 10, 2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence & remedy

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

20V124000 · Power Train:clutch Assembly

Mar 3, 2020

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

19V636000 · Power Train:driveline:driveshaft

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

Consequence & remedy

Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE25014 · Instrument Panel Cluster (ipc) Failure

Opened Oct 23, 2025 · No close date supplied

Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel

The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.  ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation.  Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk.  Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov