Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so…
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Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so it was not fixed. Now I find out there is a recall by Jeep, but my VIN number isn't involved. The instrument panel would initially blink and then it went completely black and stays that way.
NHTSA ODI #11647383
54,000 miles · Mar 7, 2025
Electrical System
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the thir…
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The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the third failure, the infotainment system failed to illuminate after restarting the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
NHTSA ODI #11646933
Mileage unknown · Mar 5, 2025
Electrical System
The gauge / instrument cluster failed and went black, unable to view vital information.
NHTSA ODI #11646574
50,000 miles · Mar 3, 2025
Electrical System
The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under r…
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The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
NHTSA ODI #11646078
Mileage unknown · Feb 28, 2025
Electrical System
The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is…
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The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is to rely on the Siriusxm Guardian feature which links to an iOS app that occasionally updates status. Anecdotal evidence points to a number of individuals, especially in the 2020 jeep Gladiator, that have this issue.
NHTSA ODI #11645599
Mileage unknown · Feb 26, 2025
Electrical System
Driver information cluster went blank. There are other complaints for this same item but recall does not cover my VIN.
NHTSA ODI #11644981
Mileage unknown · Feb 14, 2025
Electrical System
Cluster needs to be replaced mileage@ 116,630. Many other consumers have the same issue. However, no recalls have been issued.
NHTSA ODI #11642747
Mileage unknown · Feb 10, 2025
Electrical System
There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FRE…
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There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11641843
Mileage unknown · Feb 4, 2025
Electrical SystemPower TrainSteering
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
NHTSA ODI #11640720
Mileage unknown · Feb 3, 2025
Electrical System
My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gaug…
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My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gauges. I cannot believe there is no recall. Our local dealership is quoting over a thousand dollars to repair when it is obviously an issue with the manufacturer.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence & remedy
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional source detail variants (2)
Seat Belts:front:retractor
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Seat Belts
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Consequence & remedy
Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE25014 · Instrument Panel Cluster (ipc) Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
2020 Jeep Gladiator Problems, Complaints & Recalls | Skip That Year
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