2022 Jeep Compass

When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.

Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.

I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.

As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.

After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.

After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.