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2013 Jeep Compass

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Jeep Compass do not stand out strongly from the model-year median of 126.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

56 reports with mileage · 24 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports6 injury reports

Power Train complaints

27 reports
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101,340 miles · Jul 24, 2019
Power Train

TRAVELING AT 70 MPH, THE TRANSMISSION OVER HEATING LIGHT CAME ON. THE JEEP LOST ALL POWER. AFTER ABOUT 30 MINUTES THE LIGHT WENT OFF. WE PULLED TO SAFE LOCATION. JEEP STILL DIDN'T HAVE MUCH POWER. TRANSMISSION SOUNDED AWFUL. JEEP WAS TAKEN HOME ON A FLATBED. NOW I AM BEING TOLD BECAUSE IT HAS 101340 MILES THE WARRANTY IS OVER. …

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TRAVELING AT 70 MPH, THE TRANSMISSION OVER HEATING LIGHT CAME ON. THE JEEP LOST ALL POWER. AFTER ABOUT 30 MINUTES THE LIGHT WENT OFF. WE PULLED TO SAFE LOCATION. JEEP STILL DIDN'T HAVE MUCH POWER. TRANSMISSION SOUNDED AWFUL. JEEP WAS TAKEN HOME ON A FLATBED. NOW I AM BEING TOLD BECAUSE IT HAS 101340 MILES THE WARRANTY IS OVER. DEALERSHIP IS SAYING BECAUSE THE CODE LIGHT IS OFF THEY CAN'T DO ANYTHING.

NHTSA ODI #11234648

110,000 miles · Jul 2, 2019
Power Train

TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 70 MPH, THE RPMS INCREASED TO 3,200 AND A WHINING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE VEHICLE STARTED TO LOSE POWER WHEN APPROACHING AN EXIT RAMP. IN ADDITION, THE EMERGENCY AND TRANSMISSION TEMPERATURE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEH…

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TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 70 MPH, THE RPMS INCREASED TO 3,200 AND A WHINING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE VEHICLE STARTED TO LOSE POWER WHEN APPROACHING AN EXIT RAMP. IN ADDITION, THE EMERGENCY AND TRANSMISSION TEMPERATURE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE GOING THROUGH AN INTERSECTION AT 2 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A FUEL STATION. THE CONTACT CHECKED THE OWNER'S MANUAL, WHICH INDICATED TO ALLOW THE VEHICLE TO IDLE AND PLACE THE GEAR SHIFTER INTO NEUTRAL. THE CONTACT PERFORMED THE STEPS, BUT THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADDED TRANSMISSION FLUID TO THE TRANSMISSION. AFTERWARDS, THE CONTACT CONTINUED DRIVING AND THE RPMS INCREASED TO 2,700. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO REINEKE MOTORS CHRYSLER DODGE (LOCATED AT 1045 E WYANDOT AVE, UPPER SANDUSKY, OH 43351, (419) 549-9284). THE MECHANIC CALLED THE CONTACT TWO DAYS LATER AND DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ODI #11229057

110,000 miles · Jun 29, 2019
Power TrainVehicle Speed Control

I WAS DRIVING MY VEHICLE AT THE SPEED LIMIT (60-65 ON FREEWAY) THE TACHOMETER SOARED TO ABOUT 3500AND THE VEHICLE MADE A NOISE. IT LOST ALL POWER AND I HAD NO CONTROL. I ALMOST HIT ANOTHER MOTORIST TRYING TO GET OFF THE FREEWAY. WHEN I TURNED LEFT OR TRIED TO AT THE TOP OF THE EXIT THE VEHICLE WOULDN'T MOVE THAT'S WHEN THE TR…

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I WAS DRIVING MY VEHICLE AT THE SPEED LIMIT (60-65 ON FREEWAY) THE TACHOMETER SOARED TO ABOUT 3500AND THE VEHICLE MADE A NOISE. IT LOST ALL POWER AND I HAD NO CONTROL. I ALMOST HIT ANOTHER MOTORIST TRYING TO GET OFF THE FREEWAY. WHEN I TURNED LEFT OR TRIED TO AT THE TOP OF THE EXIT THE VEHICLE WOULDN'T MOVE THAT'S WHEN THE TRANSMISSION TEMP INDICATOR LIGHT CAME ON. I FINALLY TURNED LEFT AND THE VEHICLE TRAVELED ABOUT 2-5 MPH. I STOPPED AT A GAS STATION AND LOOKED THE LIGHT UP IN THE OWNERS MANUAL. ACCORDING TO THE MANUAL IF YOU PUT THE VEHICLE IN NEUTRAL AND IDLE FOR A BIT THE LIGHT WILL GO OFF. WE DID SO AND THEN DROVE AROUND A BIT SENDING IT STILL WASN'T RIGHT WE THEN WENT TO A SERVICE STATION WHO PUT TRANNY FLUID IN IT. AND WE CONTINUED TO DRIVE HOME. ABOUT 3 HRS LATER, THE VEHICLE TACHOMETER STARTED TO CLIMB AGAIN. WE PULLED OVER AGAIN OFF THE FREEWAY IN SAFE LOCATION. I CALLED EMERGENCY ROADSIDE ASSISTANCE. VEHICLE WAS TOWED TO JEEP CHRYSLER DEALERSHIP. ONCE THE DEALERSHIP HAD TIME TO INSPECT THE VEHICLE I WAS TOLD THE CVT TRANSMISSION WAS RUINED. THIS IS THE FIRST TIME WE TOOK THIS VEHICLE ANYWHERE FURTHER THAN 20 MINS FROM HOME! THIS TRANSMISSION IS A KNOWN PROBLEM AS THE WARRANTY MANUAL STIPULATED. IT'S UNSAFE AS AND MY FAMILY LOST POWER AND ALMOST HIT A CAR WITHOUT ANY WARNINGS. I'VE CALLED CHRYSLER AND THEY WON'T DO ANYTHING ABOUT THIS ISSUE. ON THIS PARTICULAR DAY WE WERE IN HILLY SOUTHERN OHIO ON A HOT DAY. SERIOUSLY HOW IS IT FAIR OR EVEN LEGAL TO SELL SUCH A VEHICLE THAT WON'T STAND UP TO TYPICAL DRIVING CONDITIONS WITHOUT THREATENING MY LIFE? THIS TRANNY IS JUNK IT'S ALL OVER THE INTERNET. THE DEALER WE GOT OUR RENTAL CAR FROM SAID HE WOULDN'T BUY THEM OR SELL THEM BECAUSE THEY ARE A MECHANICAL DEFECT. I WANT THIS THING RECALLED BEFORE IT FAILS SOMEONE ELSE AND SOMEONE DIES IN THE ACCIDENT AS I ALMOST DID. 06/25/2019

NHTSA ODI #11228351

61,000 miles · Feb 10, 2019
Power Train

CVT OVERHEATS AT APPROXIMATELY 45 MINUTES OF HIGHWAY DRIVING CAUSING THE VEHICLE TO QUICKLY LOOSE POWER AND BECOME UNDRIVEABLE. THIS THEN STRANDS THE DRIVER FOR NEARLY 30 MINUTES UNTIL IT COOLS ENOUGH AND THE WARNING LIGHT GOES OFF AND THEN CAN THEN BE DRIVEN AGAIN.

NHTSA ODI #11176059

100,000 miles · Jul 5, 2018
Power Train

IN THE SUMMER OF 2016, THE CVT TRANSMISSION STARTED OVERHEATING. IT WAS A VERY DANGEROUS SITUATION, AS THE CAR WOULD LOSE POWER ON THE HIGHWAY. YOU WOULD HAVE TO COAST TO THE SHOULDER AND SIT THERE FOR 20 MINUTES FOR THE CAR TO COOL DOWN. HOWEVER, WHEN WE WOULD TAKE IT TO THE DEALER IT WOULD NOT SHOW ANY ERROR CODES. THIS HAPPEN…

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IN THE SUMMER OF 2016, THE CVT TRANSMISSION STARTED OVERHEATING. IT WAS A VERY DANGEROUS SITUATION, AS THE CAR WOULD LOSE POWER ON THE HIGHWAY. YOU WOULD HAVE TO COAST TO THE SHOULDER AND SIT THERE FOR 20 MINUTES FOR THE CAR TO COOL DOWN. HOWEVER, WHEN WE WOULD TAKE IT TO THE DEALER IT WOULD NOT SHOW ANY ERROR CODES. THIS HAPPENED MANY TIMES. WE FINALLY TOOK IT TO ANOTHER DEALER AND THEY HAD HEARD OF THIS ISSUE. IT WOULD HAPPEN VERY OFTENON DAYS WITH HIGH OUTSIDE TEMPS. THE OTHER DEALER REPLACED THE CVT TRANSMISSION LAST SUMMER UNDER WARRANTY. HOWEVER, THIS MAY AS SOON AS IT STARTED TO HEAT UP OUTSIDE, IT STARTED AGAIN.AGAIN NO CODES WHEN THEY CHECK. THIS IS HAPPENING EVERY DAY. NOW THE DEALER REFUSES TO HELP. FROM WHAT I HAVE FOUND ON THE INTERNET, THIS ISSUE IS WAY TO COMMON ON THIS TRANSMISSION.

NHTSA ODI #11109627

Mileage unknown · Feb 22, 2018
Power Train

IT IS DEALING WITJ THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON FOR A PERIOD OF TIME OF A SPEED OF 60. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED OR POWER. I THAN HAVE TO CUT ON THE HEATER AT A HIGH TEMPERATURE TO HELP WITH CIRCULATION TO THE AREA. I…

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IT IS DEALING WITJ THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON FOR A PERIOD OF TIME OF A SPEED OF 60. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED OR POWER. I THAN HAVE TO CUT ON THE HEATER AT A HIGH TEMPERATURE TO HELP WITH CIRCULATION TO THE AREA. I HAVE TO PULL OVER CUT VEHICLE OFF. FOR 5 OR MORE MINUTES THAM CONTINUE ON UNTIL IT STARTS OVER AGAIN.

NHTSA ODI #11074226

88,946 miles · Nov 4, 2017
Power Train

TRANSMISSION OVERHEATING WHILE MOVING ON CRUISE CONTROL FOR A LONG PERIOD OF TIME THAT SPEEDS BETWEEN 65 AND 75 MILES PER HOUR. PROBLEM APPEARS INTERMITTENT WHEN AMBIENT TEMPERATURE IS OVER 80 DEGREES FAHRENHEIT. DANGEROUS SHIFT TO LOW-POWER MODE MAKING VEHICLE INCAPABLE OF MAINTAINING SPEED.

NHTSA ODI #11043153

76,000 miles · Oct 27, 2017
Power Train

THE VEHICLE WAS IN MOTION GOING UPHILL 3 SEPARATE TIMES, ONCE IN A 30 MINUTE DRIVE (70 MILE ROUND TRIP), THE OTHER 2 TIMES, BOTH 3.5 HOURS IN( 300 MILE TRIP ONE WAY) AND THE TRANSMISSION LIGHT CAME ON. THE CAR BEGAN TO DECELERATE RAPIDLY AND ON THE 30 MINUTE TRIP, I HAD TO TURN AROUND AND START GOING DOWN HILL AS THE CAR WOULD N…

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THE VEHICLE WAS IN MOTION GOING UPHILL 3 SEPARATE TIMES, ONCE IN A 30 MINUTE DRIVE (70 MILE ROUND TRIP), THE OTHER 2 TIMES, BOTH 3.5 HOURS IN( 300 MILE TRIP ONE WAY) AND THE TRANSMISSION LIGHT CAME ON. THE CAR BEGAN TO DECELERATE RAPIDLY AND ON THE 30 MINUTE TRIP, I HAD TO TURN AROUND AND START GOING DOWN HILL AS THE CAR WOULD NO LONGER GO UP HILL. THE 2ND TIME, I HAPPENED TO BE BY A WALMART, AFTER A 3.5 HOUR DRIVE, GOING UPHILL FOR ABOUT 15 MINUTES AFTER DECELERATING TO ABOUT 30 MPH IN A 70 (3-5 DEGREE GRADE), AND BOUGHT SOME TRANSMISSION FLUID AND ADDED IT TO THE TRANSMISSION. IT APPEARED TO DO THE JOB ( THE REST OF THE TRIP WAS DOWNHILL), BUT ON THE RETURN TRIP HOME 3 DAYS LATER, 3.5 HOURS IN AND GOING UPHILL 3-5 DEGREE GRADE, THE CAR STARTED TO DECELERATE AND WOULD NOT GO ABOVE 50 MPH FOR THE REMAINDER OF THE TRIP (5 HOUR TOTAL TRIP ONE WAY). AFTER MAKING IT WITHIN 30 MILES OF BEING HOME, I STARTED RUNNING INTO SURFACE STREET TRAFFIC AND DURING THE STOP AND GO THE CAR WOULD ACCELERATE VERY SLOWLY AND SHOWED VERY LITTLE POWER. THE CAR HAS 76K MILES AND I WOULD NOT EXPECT THIS TO HAPPEN TO A RELATIVELY GENTLY USED CAR STILL UNDER WARRANTY.

NHTSA ODI #11040300

36,500 miles · Apr 3, 2017
Power Train

WHILE DRIVING 70 MPH DOWN I4 THE AUTOMATIC TRANSMISSION LIGHT CAME ON, VEHICLE WOULD NOT ACCELERATE ANYMORE AND WAS FORCED TO PULL OVER AND HAD THE VEHICLE TOWED. THIS HAS HAPPENED TWICE WITH THE VEHICLE SINCE BUYING IT BRAND NEW IN 2013. THE ISSUE HAPPENED WITH 36K MILES ON THE CAR. JEEP CONTINUES TO SAY THAT THEY CANNOT REPLI…

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WHILE DRIVING 70 MPH DOWN I4 THE AUTOMATIC TRANSMISSION LIGHT CAME ON, VEHICLE WOULD NOT ACCELERATE ANYMORE AND WAS FORCED TO PULL OVER AND HAD THE VEHICLE TOWED. THIS HAS HAPPENED TWICE WITH THE VEHICLE SINCE BUYING IT BRAND NEW IN 2013. THE ISSUE HAPPENED WITH 36K MILES ON THE CAR. JEEP CONTINUES TO SAY THAT THEY CANNOT REPLICATE THE ISSUE.

NHTSA ODI #10970338

53,000 miles · Dec 12, 2016
Electrical SystemPower TrainUnknown Or Other

RECURRING PROBLEM- TRANSMISSION FLUID TEMPERATURE LIGHT HAS GONE ON AND VEHICLE SLOWS OR STOPS ABRUBTLY DURING 1 HOUR OR LONGER TRIP ON HIGHWAY. HAD THE CAR IN JEEP DEALER 3 TIMES. CONTACTED JEEP CORPORATE DIRECTLY , THEY DIDNT RETURN LAST CALLS. NO PROGRESS. PORT JEFF JEEP DEALER (WHERE WE PURCHASED 6 MONTHS AGO) IS SERVICIN…

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RECURRING PROBLEM- TRANSMISSION FLUID TEMPERATURE LIGHT HAS GONE ON AND VEHICLE SLOWS OR STOPS ABRUBTLY DURING 1 HOUR OR LONGER TRIP ON HIGHWAY. HAD THE CAR IN JEEP DEALER 3 TIMES. CONTACTED JEEP CORPORATE DIRECTLY , THEY DIDNT RETURN LAST CALLS. NO PROGRESS. PORT JEFF JEEP DEALER (WHERE WE PURCHASED 6 MONTHS AGO) IS SERVICING VEHICLE. CONCERNED ABOUT THE INABILITY TO ACCELERATE AS PROBLEM OCCURS ON HIGHWAY- SUDDEN DROP IN SPEED POSES A DANGER. DONT WANT TO WAIT TILL REAR ENDEDED. 4 EVENTS ON 11/19/2016, 11/30/2016 AND 12/12/2016.

NHTSA ODI #10934836

Official recalls

1

16V668000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 15, 2016

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence & remedy

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Additional source detail variants (3)

Seat Belts:pretensioner

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

PE19014 · Active Head Rest Inadvertent Deployment

Opened Sep 9, 2019 · Closed Feb 25, 2026

Status: closed (inferred from source dates) · Seats; Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.