2008 Jeep Compass

I BOUGHT A USED VEHICLE FROM A SMALL PRIVATE USED DEALERSHIP IN LAS VEGAS NV BELIEVING IT HAD 134000 MILES WHEN IN REALITY THEY KNEW THAT WAS NOT THE REAL MILEAGE IT HAS OVER 172,000 CANT GET MY MONEY BACK CZ THEY SAY I BOUGHT IT HAS IS THEY TAMPER WITH THE ODOMETER AND LIE TO ME I WAS RECENTLY AWARE WHEN I GOT INSURANCE FROM GEICO IT WAS THERE WHEN I SAW THE TRUTH ABOUT THE VEHICLE TRUE HISTORY AND ODOMETER THE DEALERSHIP NAME IS EMPORIO AUTO SALES LOCATED 2685 N NELLIS BLVD, LAS VEGAS, NV 89115. *TR

BROUGHT MY CAR IN FOR A FRONT END NOISE. MECHANIC DETERMINED MY FRONT AND REAR CROSSMEMBER ESPECIALLY THE FRONT WERE ROTTED OUT WITH HOLES. I RECEIVED A LETTER FROM CAR COMPANY DATED 2/15/2017 THAT CAR WARRANTY WAS EXTENDED FOR TEN YEARS. THE PROBLEM WAS NOT IDENTIFIED UNTIL 2019 I WAS TOLD THE WARRANTY EXPIRED 12/2018. CAR CO. SAID THEY WOULD NOT COVER. I SEE MANY COMPLAINTS REGARDING THIS ISSUE. I WOULD THINK IT SHOULD HAVE BEEN A RECALL, QUITE A SAFETY ISSUE WE ARE LEFT TO SUCK IT UP. I WOULD LIKE TO BRING THIS TO LIGHT. I FEEL THE COMPANY IS GETTING AWAY WITH A DANGEROUS EXPENSIVE OOPS.

I OWN A 2008 JEEP COMPASS AND ON 07/25/2015 THE VEHICLE FAILED NYS INSPECTION BECAUSE THE ENGINE CRADDLE WAS RUSTED OUT. I LEARNED THAT ONLY 2007 WERE COVERED FOR REPAIR SO I WAS FORCED TO PURCHASE A NEW ONE. I BOUGHT ONE ON EBAY AND REPLACED IT MYSELF. THE VEHICLE PASSED INSPECTION AND PASSED IN 2016 AND 2017. ON 02/15/17 I RECEIVED A LETTER FROM FCA US LLC CUSTOMER CENTER SAYING THAT 2008-2012 MODEL ARE NOW COVERED AND THEY WILL MAKE A REIMBURSEMENT. I CONTACTED EBAY AND PAYPAL AND THEY ONLY HOLD RECORDS FOR 18 MONTHS AND MY BACK AND CREDITS CARDS ONLY FOR 48 MONTHS. I COULD NOT FIND THE PROOF OF PAYMENT AT HOME. I WAS ABLE TO FIND THE COST OF AN OEM FOR $507.00 I SENTL ALL OF THE PAPERWORK AND INSPECTION TO FCA AND THEY REFUSED TO REIMBURSE ME. I AM ONLY ASKING FOR CHRYSLER TO PAY FOR THE PART AND NOT MY LABOR. I KNOW THAT THE LABOR IS ABOUT $1,500.00 TO REPLACE THE ENGINE CRADDLE. IF THE CRADDLE WAS NOT PAID AND REPLACE THE VEHICLE WOULD NEVER PASSED INSPECTION FOR THE LAST TWO YEARS.

SO THIS AMONG OTHER ISSUES START LATE LAST YEAR WITH OUR 2008 COMPASS. WAS SITTING AT STOP LIGHT AND THE VEHICLE JUST STALLED OUT. JEEP STARTED RIGHT UP AND WAS FINE THE REST OF THE DAY. MY WIFE DRIVES IT MORE THEN I DO AND SHE SAYS IT STUTTERS QUITE FREQUENTLY AND OFTEN TRIES TO STALL OUT. MOST RECENTLY, IT STALLED OUT DROPPING THE KIDS OFF IN THE DROP OFF LINE. THIS TIME IT TOOK 1-2 MINUTES TO RE START. NO ENGINE LIGHT, NO WARNING, NOTHING. TOOK IT TO A JEEP DEALERSHIP THAT DAY FOR THEM TO TAKE IT A LOOK AT IT. BUT OF COURSE LIKE MANY CONSUMERS ON HERE AND OTHER SITES, THEY CANNOT FIND THE ISSUE. THEY DROVE MY JEEP FREQUENTLY FOR 2 DAYS AND STILL THEY CANNOT FIGURE THE PROBLEM. SO LIKE MANY OTHERS, WE ARE STUCK WITH A VEHICLE THAT HAS ISSUES THAT DO NOT SHOW THEMSELVES. I HAVE SENT THIS ISSUE TO MY LOCAL TV STATION TO MAY BE HELP INVESTIGATE WHY THERE IS NO RECALL FOR THIS ISSUE AS ITS A SAFETY CONCERN. CLEARLY THIS IS AN ISSUE AS THERE ARE A LOT OF THE SAME COMPLAINTS. WHAT WILL IT TAKE FOR SOMEONE TO GET HURT OR DIE BEFORE THEY SEND OUT A RECALL? SO WE ARE FORCED TO LOOK INTO A NEW VEHICLE (NOT A JEEP COMPASS) BECAUSE WE DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE. IT SHOULD NOT BE THAT WAY. JUST FIGURED I WOULD SHARE MY EXPERIENCE ALONG WITH OTHERS. WORD OF ADVICE, BELIEVE THE RATINGS FOR JEEP COMPASS AND STAY CLEAR OF PURCHASING THEM. -JB-