2007 Jeep Compass 4X4

I WENT TO GET A STATE INSPECTION FOR MY 2007 JEEP COMPASS 4X4, IT HAS 48,000 MILES ON IT AND I WAS TOLD THAT BOTH LOWER BALL JOINTS WERE WORN OUT, UPON FUTHER INVESTIGATION IT WAS FOUND THAT THERE WAS LITTLE OR NO GREASE IN THE BALL JOINTS. AFTER SEARCHING FOR REPLACEMENT BALL JOINTS I FOUND MY ONLY OPTION AT THE TIME WAS TO BUY TWO USED CONTROL ARMS FROM A JUNK YARD, THE BALL JOINTS ON THESE CONTROL ARMS WERE ALSO VOID OF GREASE.. AFTER TALKING WITH OTHER OWNERS OF JEEP COMPASS 4X4 I HAVE FOUND THAT ALL 5 OF THE OTHER OWNERS OF THESE VEHICLES IN THIS AREA HAVE ALSO HAD TO REPLACE BALL JOINTS, ALL OF THEM WERE ALSO UNDER 5,0000 MILES. THIS IS UNACEPTABLE, BALL JOINTS SHOULD LAST A LOT LONGER THAN THIS AND WOULD IF THEY HAD ADEQUATE GREASE AND GREASE FITTING WHERE GREASE COULD BE ADDED TO THE BALL JOINTS. JUST SO WE ARE CLEAR, THE BOOTS COVERING THE BALL JOINTS WHERE THE GREASE SHOULD BE WERE IN PERFECT CONDITIONSO THIS WAS NOT A PROBLEM WITH SOMETHINGS BE TORN OF MISUSED. *TR

I TOOK MY CAR TO MY MECHANIC TO HAVE THE FRONT END CHECKED BECAUSE OF CLUNKING NOISES ON THE DRIVER'S SIDE. THE MECHANIC FOUND THE FRONT LEFT LOWER BALL JOINT/CONTROL ARM IN NEED OF REPLACEMENT. I'VE ALREADY REPLACED BOTH OUTER TIE ROD ARMS (AT 75,000 MI). THE MECHANIC TOLD ME THAT BOTH PROBLEMS ARE A COMMON OCCURRENCE ON ALL JEEP MODELS. THE REPAIR WILL COST $509.00 . AS THIS IS A MAJOR SAFETY ISSUE, I WOULD REQUEST THAT NHTSA PLEASE INVESTIGATE THE SUSPENSION PROBLEMS ON JEEP COMPASSES. *TR

MY WIFE'S 2007 JEEP COMPASS 4X4 LTD WAS TAKEN TO OUR LOCAL JEEP DEALERSHIP IN EDGEWOOD, MD FOR A ROUTINE OIL CHANGE. A MECHANIC ON DUTY NOTIFIED US THAT IN ADDITION TO THE OIL CHANGE, WE WOULD NEED TO HAVE THE FRONT DRIVERS SIDE BALL JOINT (LOWER) REPLACED BECAUSE IT WAS "LOOSE". THE MECHANIC DESCRIBED THE PROBLEM AS SOMETHING SERIOUS THAT NEEDED TO BE TAKEN CARE OF IMMEDIATELY SINCE THE WHEEL COULD FALL OFF IN EXTREME CONDITIONS. LESS EXTREME CONDITIONS WERE DESCRIBED TO US AS LEADING TO A POSSIBLE LOSS OF STEERING CONTROL. THE MECHANIC ALSO MENTIONED TO US THAT THIS WAS A COMMON OCCURRENCE WITH THE JEEP COMPASSES HE HAS WORKED ON. WE TOOK IMMEDIATE ACTION TO FIX THE CAR TO KEEP IT DRIVABLE BY HAVING THE DEALERSHIP REPLACE THE BALL JOINT THE FOLLOWING DAY - SAFETY WAS OUR PRIMARY CONCERN. WE TOOK STEPS TO CONTACT CHRYSLER'S CORPORATE HEADQUARTERS TO SEE IF THIS WOULD BE SOMETHING THEY WOULD CONSIDER REPLACING SINCE OUR CAR WAS BEYOND WARRANTY (61,000 MILES) - THEY DISMISSED OUR CLAIM AND WOULD NOT REIMBURSE US FOR THE WORK DONE OR THE REPLACEMENT PARTS. HAVING DONE SOME RESEARCH, IT SEEMS MOST JEEP MODELS FROM 2007 THROUGH 2009 HAVE BEEN EXPERIENCING BALL JOINT PROBLEMS LEADING TO RECALLS - THE COMPASS IS NOT YET ON THE RECALL LIST. A BALL JOINT FAILING AFTER 2 YEARS OF OWNING THE CAR AND ALL HIGHWAY MILES (NO OFF-ROADING, NO CITY DRIVING, NO BUMPY ROADS, ETC.) JUST SEEMS VERY ABSURD TO US. THIS SEEMS TO ME LIKE IT?S MORE OF AN ISSUE WITH DEFECTIVE PARTS PLACED IN THE COMPASS THAN AN ISSUE OF WEAR AND TEAR. THE CONSEQUENCES OF A FAILURE SUCH AS THIS WHILE MY PREGNANT WIFE WAS DRIVING THE CAR COULD HAVE BEEN DISASTROUS. IF THE MECHANIC ON DUTY IS SEEING THIS PART FAILURE IN MORE THAN ONE COMPASS, IT COULD MEAN A BIGGER PROBLEM EXISTS, PRESENTING A DANGER TO MANY COMPASS OWNERS. PLEASE LOOK INTO THIS! *TR

MY JEEP COMPASS 2007 WENT IN TO HAVE THE TWO FRONT TIRES REPAIRED. THE REPAIR MAN FOUND THAT MY LOWER BALL JOINTS AND LEFT OUTER TIE ROD WERE "TRASH". THE LEFT SIDE HAD FALLEN APART. I CALLED JEEP TO SPEAK TO THEM IN REGARDS TO THIS AFTER CHECKING IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM. OBVIOUSLY THE EQUIPMENT THEY ARE USING OR THE PEOPLE WHO ARE PUTTING THEM TOGETHER ARE NOT EITHER FAULTY OR NOT WELL DONE. THIS IS A WIDE SPREAD PROBLEM. JEEP DID OFFER TO PAY FOR THE REPAIR IN THE "EVENT THAT IT TRULY WAS A DEFECT". THE PROBLEM IS MY JEEP IS NOT A CHRYSLER DEALER AND WHERE IT'S AT AND THE CONDITION IT IS IN, IT WOULD COST ME NEARLY $500 PLUS TO GET TO ONE. WITH THAT JEEP WOULD NOT HELP ME. I AM STUCK PAYING FOR THE REPAIR OF A VEHICLE THAT HAS FAULTY PARTS AND WORKMANSHIP. THIS IS NOT A SINGLE EVENT... AND I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. I WILL BE GETTING MY CAR REPAIRED RIGHT WHERE IT'S AT, BUT I WILL BE PURSUING JEEP LEGALLY THROUGH THE ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU ECT UNTIL THIS MATTER IS RESOLVED. *TR

I HAVE A 2007 JEEP COMPASS WITH 55,000 MILES, THE LOWER BALL JOINTS AND TIE ROD ENDS HAVE TO BE REPLACED. IN MY OPINION AND THE REPAIR SHOPS OPINION THIS IS EXTREMELY PREMATURE FOR REPLACEMENT OF THESE PARTS. THE COST OF REPLACEMENT OF THESE PARTS ARE NOT CHEAP EITHER. I KNOW I AM NOT THE ONLY ONE WITH THIS SAME PROBLEMS WITH THIS VEHICLE OR THE SISTER VEHICLE TO THIS, THE JEEP PATRIOT. I HAVE READ NUMEROUS OTHER COMPLAINTS ON VARIOUS WEBSITES ABOUT THIS SAME PROBLEM WITH JEEP CUSTOMERS WITH LESS MILES THAN MINE. WHAT REALLY FRUSTRATES ME THE MOST IS THAT CHRYSLER WILL NOT EVEN ACKNOWLEDGE THE PROBLEM. AND KEEP CHARGING $800.00 TO REPAIR THIS PART THAT WILL HAPPEN AGAIN AND AGAIN! THIS IS A VERY DANGEROUS PROBLEM. MY VEHICLE WAS AT THE POINT WHERE THE BALL JOINTS AND TIE ROD ENDS ARE ABOUT READY TO BREAK. THANKS FOR YOUR TIME. *TR

CVT TRANSMISSION STARTED MAKING NOISE AND NOT SHIFTING AT 42000 MILES. NO ACCIDENT OCCURRED BUT SINCE JEEP/DODGE SERVICE DEPARTMENTS ARE NOT AUTHORIZED TO PERFORM MAINTENANCE ON CVT TRANSMISSIONS IT HAD TO BE REPLACED. DUE TO ISSUES WITH JEEP/DODGE A NEW TRANSMISSION WOULD HAVE BEEN ON BACKORDER FOR A MINIMUM OF 30 DAYS. I WAS NOT ABLE TO WAIT THAT LONG SO I FOUND A LOW MILEAGE TRANSMISSION IN A SALVAGE YARD AND HAD THE SERVICE DEPARTMENT INSTALL IT. BECAUSE I PURCHASED MY JEEP APPROX. 2 WEEKS BEFORE THE LIFETIME POWERTRAIN WARRANTY WAS INITIATED I HAD TO BEAR THE ENTIRE COST. *TR

WAS DROPPING DAUGHTER OFF AT THE BUS STOP WHEN FIRST NOTICED THAT SHIFTING INTO FIRST GEAR WAS DIFFICULT. THEN IT HAPPENED AGAIN WHEN I WAS AT A STOP LIGHT, THE CAR WOULD NOT SHIFT INTO 1ST OR 2ND GEAR, WAITED AND PUMPED THE CLUTCH AND IT WENT IN. NEXT DAY WAS LEAVING HOME AND THE CAR WOULD NOT SHIFT AFTER I STOPPED AT A STOP SIGN, AND RETURNED HOME AFTER THE CAR FINALLY WENT INTO GEAR. MECHANIC TOLD US THAT THE SLAVE CYLINDER WAS LEAKING PROFUSELY. OUR 2007 JEEP COMPASS 4X4 MANUAL TRANSMISSION ONLY HAD 38,121 MILES. WE HAVE BEEN TOLD THAT BY SEVERAL MECHANICS THAT THIS SHOULD NOT HAPPEN TO A CAR THIS NEW WITH SO FEW MILES. ALL OF THE PARTS WERE ON BACK ORDER AND OUR CAR HAS BEEN IN THE SHOP NINE DAYS. JEEP HAS FIXED THE PROBLEM, BUT HAS NOT TAKEN THE RESPONSIBILITY TO PAY FOR THE ENTIRE REPAIR. *TR

IT HAS COME TO OUR ATTENTION AN INVESTIGATION ABOUT JEEP. WE ARE THRIFTY CAR RENTAL FRANCHISE COMPANY IN COSTA RICA, AND WE HAVE FILED SEVERAL REPORTS ABOUT AN INCIDENT WITH A COMPASS JEEP TO CHRYSLER IN COSTA RICA AND THROUGH THEIR HEADQUARTERS IN THE USA AND NONE SEEMS TO EXPLAIN CONSISTENTLY WHAT HAPPENED. THE CAR WAS RUNNING PERFECT AND OK, WITH A TOTAL MILEAGE ABOUT 28610 KM ( 17881 MILES) THE DRIVER STOP BECAUSE HE SAW SMOKE COMING OUT FROM THE ENGINE. HE PUT HIS FAMILY AWAY BUT THE CAR STARTED ON FIRE. SUDDENLY THE FRONT PART OF THE CAR BURN, TOTAL DAMAGE WAS PRODUCED IN THAT AREA. WE FILED A REPORT BEFORE THE DEALERSHIP AND THEY COULD NOT EXPLAIN WHAT HAPPENED. THEY DENIED ANY GUARANTEE, MANUFACTURE ERROR AS WELL AS ANY RESPONSIBILITY. THE CAR WAS USELESS AFTER THAT. WE HAVE PHOTOS AND CLAIM REPORT BEFORE THE DEALER. *TR