2010 Jeep Commander

The electrical system of my car malfunctioned intermittently causing lights, ac, and the engine itself to go off and on in the middle of the freeway. There was a recall on the 2010 Jeep Commander (same as my car) for faulty electrical system, yet my VIN was excluded. I believe it should have been included in the recall and this faulty electrical system was the cause of multiple repairs done at my expense to the tune of a couple thousand dollars. I ask for a query into this. The electrical system is the nexus of a car’s mechanical system and if not functioning correctly causes all else to eventually fail. The lights would not turn off after I turned them off, removed keys, and exited vehicle. Various lights would flash on the dashboard then suddenly disappear not providing enough time to read them. Many or all dashboard lights and AC would go out intermittently sometimes reappearing shortly later. Sometimes the car would shock me while driving on the freeway and therefore poses a safety threat to everyone else and me. Ultimately the engine went out while on the freeway. Jeep takes close to a month to fix a Power Control Module and fuel pump replacement and fuel line. Reconsider requiring them to extend the electrical system recall to more 2010 Jeep Commanders. An electrical system main control is not a typical thing to need to replace in a low mileage car.

IN APRIL OF 2013 I STARTED HAVING TILTING ISSUES WITH MY HIGH-INTENSITY DISCHARGE HEADLAMPS AUTOMATIC HEADLAMP LEVELING SYSTEM. MY VEHICLE IS A 2010 JEEP COMMANDER. WHEN I DRIVE AT NIGHT MY LIGHTS WOULD LOWER ALL THE WAY DOWN RANDOMLY, LEAVING THE ROAD INFRONT OF ME PITCH BLACK. I HAVE BEEN FORCED TO DRIVE WITH MY HIGH BEAMS ON DURING THESE EPISODES UNTIL THE LIGHTS WOULD RAISE AGAIN TO THE NORMAL SETTING. WITH IN THE LAST TWO WEEKS THE LIGHTS WON'T RAISE AT ALL AND I AM FORCED TO LIMIT MY DRIVING AFTER DARK. I HAVE 2 SMALL CHILDREN AND CLEARLY THIS POSES A SAFETY ISSUE. I TOOK MY VEHICLE TO CUETER JEEP IN YPSILANTI, MI TO HAVE THE PROBLEM FIXED AND THE SERVICE TECH TOLD ME THAT HE COULDN'T FIX THE PROBLEM BECAUSE HE COULDN'T DUPLICATE THE PROBLEM. ( A RECAP: THE PROBLEM WAS THAT THE LIGHTS WOULD NOT MOVE INTO A LEVEL ADJUSTMENT AT THIS POINT AS I EXPLAINED TO THE SERVICE TECH.) WHEN I DROPPED OFF MY VEHICLE I ALSO HAD AN OIL CHANGE AND TAILGATE WORK DONE. I LEFT THE VEHICLE OVERNIGHT FOR ALL THE WORK TO BE COMPLETED AS THEY WERE WAITING FOR TAILGATE PARTS(DROP OFF TIME AT CUETER JEEP SERVICE 7AM THURSDAY APRIL 25,2013/ PICK UP TIME 12PM FRIDAY APRIL 26,2013). THE SERVICE TECH TOLD ME AT THE PICK UP TIME THAT HE COULDN'T DUPLICATE THE PROBLEM AND THAT HE COULDN'T FIX THE HEADLIGHT PROBLEM AND THAT THE HEADLIGHTS WERE ACTING THAT WAY BECAUSE THE HIGHBEAM AUTO DIM WAS TURNED ON, IN WHICH WAS NOT THE CASE AS THAT FEATURE WAS NOT TURNED ON NOR HAVE I EVER TURNED THAT FEATURE ON. MAY 1,2013 9:31AM, I TALKED WITH THE SERVICE MANAGER AT CUETER JEEP (RICHARD BAYER) AND HE TOLD ME THAT THEY COULDN'T FIGURE OUT THE PROBLEM UNLESS I LEFT THE VEHICLE OVER NIGHT SO THEY CAN DRIVE IT AT NIGHT AND I EXPLAINED TO HIM THAT I DID AND ALSO CONFIRMED THAT THE TECH'S LEAVE THE DEALERSHIP AT 6PM. SO MY SAFETY ISSUE HASN'T BEEN RESOLVED BY CUETER JEEP, MY 5 STAR DEALER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR